Installation Standards

Having a written list of Installation Standards allows you, as the homeowner, to know what to expect from your garage door company come Installation Day. They should have a thorough written outline of what is included in an installation. For a garage door installation, this should include everything from mounting the wall control panel no lower than 5’ from the floor to ensuring the door is properly balanced.

Trustworthy Employees

Allowing anyone to come into your home requires trust and you should feel that trust from the moment you book an appointment. You’ll want to ensure that all employees are drug and background checked. Taking a look at their website can help you get a better understanding of who they are hiring, if they share that information on their site.

No Subcontractors

When working with a company or big box store that hires subcontractors, it can be difficult to reach the right person should an issue arise with your garage door. Everyone’s pointing fingers and you wind up with a headache and an issue that still hasn’t been solved. When buying a new garage door, it’s important to choose a company that has its own employees. Should you have any issues, there is a single point of contact and you can be confident that you’ll get in touch with someone that will address your concern immediately.

Licensed and Insured

All companies that visit your home should be licensed and insured, with up to date policies and coverage. Ultimately, a company that isn’t licensed and insured could cost you big time should any accidents or issues arise on your property. Be sure to request these documents upon arrival to protect the physical and financial safety of yourself and the company.

Reputable and Reliable

When choosing the company to install your garage door, you’ll want to be sure other people have had positive experiences with them. Real reviews from satisfied customers help determine if the employees were knowledgeable and courteous, they kept their word, and if there were any issues, they were solved.

Extensive Training

With some companies, one employee is a jack of all trades and is tasked with knowing garage door trends, how to service your door, as well as how to install it. That can be overwhelming! You’ll want to be sure that the designer, installer, or technician who comes to your home has been trained in their specific field, so doing a little research on the company and learning about the training process of their employees is important.

Fully Stocked Truck

Whether it’s garage door samples for a consultation, the proper tools for a service call or the brand new opener you need to get your garage door running, a company that comes with a fully stocked vehicle is an added convenience. Otherwise, they could be back and forth to the local big box store for parts. A fully stocked truck limits the amount of time it takes for you to get your door up and running again.