Washington DC Area
Bethesda | Silver Spring Area
View 6 More Local Phone Numbers
Gaithersburg | Germantown Area
Waldorf | La Plata Area
Derrick (Dee) has been with Precision Garage Doors, Inc. for many years. He began as a helper, then moved up to technician. He was born in Washington, D.C. and raised in Maryland. Dee currently lives in Laurel, MD. He enjoys spending time with wife and children. The most important thing to Dee is being a daddy and spending time with his family. His favorite times are spent with his children and remote control cars. Dee's outgoing personality and helpfulness are the attributes customers note in their comments to Precision.
Derrick was professional, friendly with exceptional customer service. He took the time to explain everything from preliminary walkthrough, repairs to the garage door and preventive maintenance. He was very patient when listening to my questions and providing responses...not once did I feel I was annoying him or he was rushing through the repairs.
I do not hesitate giving Precision a top rating (5 stars) if Derrick is representative of the company and team.
- Tawana Lewis
My garage door stopped working on Saturday afternoon, and I managed to scheduled an appointment with the Precision for next day, Sunday. Derrick called and came within a set timeframe and inspected and repaired my door. He provided an excellent service and showed me how manually open and close the door and explained about a need for lubrication. It was costly but I am pleased with outcome.
- Inna Williams
Derek was very professional knowledgeable and courteous I would highly recommend you all
- Adam Weschler
Expectations were met and all problems were solved with professionalism and courtesy and 100 pecent response time.
I have no complaints.
I will share this company excellent service with family and friends.
- I.A. Sherman
Derrick E came and fixed our broken garage door very expertly and efficiently.
Thank you Derrick for a job well done!
Derrick did his very best for us. I will recommend your company and Derrick in the future. Derrick installed a new circuit board and synced all of our remotes and cars. We are all set thanks to Derrick.
- Sandra Meltzer
Very happy with the service done. Derek was on time very knowledgeable on your products.
- Ross Isaacoff
We have had ongoing problems with an old garage door opener and finally decided it was time to change out the old for new. I called Precision Garage Door of Frederick because of the many excellent reviews. Lucky for us, Precision Garage Door sent Derek (Dee) to do our work. Derek talked to us about the different options for replacement and was prepared to replace on the spot. We love that kind of service. So often you have to wait for installation but Derek had everything he needed on his truck. He swapped out the old openers, as well as oil the existing track. He was done in a short time and helped me program our car garage door openers. Thank you so much for sending Derek our way!
- Melody Williams
Garage door had been having substantial issues for a few months. After a recommendation, I call Precision. Derrick was our technician and he was very professional and helpful. He diagnosed the problem and had us up and running in no time. I will recommend Precision and Derrick to anyone who asks me for garage door help.
- Greg Snider
Derrick arrived promptly and took care of our problem quickly. He explained everything and was very courteous and only charged us for a service call.
- Michael Lerner
Derrick was awesome! He arrived earlier than the expected time (he called to confirm arriving early). He explain the whole process and showed us how to utilized the product! The lift master is quiet and better than the previous garage opener! Thank you for the outstanding professional service!
- Kendra Brown
My garage motor after 27years popped the chain. I researched and found this wonderful company. A very efficient technician was at my home the next morning. He assessed the situation and clearly told me my four options. In less than two hours he installed a super new belt very quite new opener motor and all the hardware. Love the look with all the bells and whistles of new technology in my 46 year old garage.
- Linda Lindstrom
The Tech, Derrick, was on time, very pleasant. He explained what was wrong and how he would fix the problem. I give this job a 10+
- Marsha Bush
First time using Precision, and I was impressed. Got next day service, and Derrick, the technician, was on time, knowledgeable, and informed. He programmed a new remote and did a thorough checklist on the cables, springs and everything.
Should we have anymore issues, Precision will be returning.
Very well run company.
- William Painter
Excellent work. Service professional was great. Very satisfied.
- Ty Crompton
This afternoon one of Precision's technicians by the name of Derrick came by my home to repair my garage door. He showed up earlier than expected and presented himself in a very professional manner. He was knowledgeable and explained what were the possible causes so that I understand in the future what to look for. He was very quick, efficient, and very friendly. The best part was that I had originally used Precision last June and they lived up to their guaranteed warranty, so today's visit was covered and I did not have to pay anything out of my pocket!
- Heather O'brien
Derrick E. was thorough and very helpful. He got the garage working again and ensured he found a solution for any potential future issues.
- Richard Ellis
The technician, Derrick, went above and beyond when installing a new garage door opener. He fixed a poorly installed door track brace and lubricated all door hinges and springs. Our old sticky, noisy door is now very quiet and smooth. The install and service was very professional.
- Jeffrey Howard
prompt expert service, no complaints
- Christopher Brophy
This is the 2nd time I've used Precision, and have been happy both times. I asked for the same technician, Derrick, because I remembered him being friendly, professional, and happy to help. He was the same for this visit as well. I will definitely use this company again and highly recommend them!
- Susan Gray
Derrick was my technician. My problem was my garage door going up and down at random times. I explained the history of the problem which had included calling the manufactures website and another company having been hired. He actually listened, reviewed what had been done and not done. He inspected the unit, redid some of the work and identified that the opening unit on the wall “that had been rep;aced” by the other company had indeed NOT been replaced. (I was charged for a new unit) Derrick redid the wiring and charged me for a service call. He did not try to sell me any “extras” or declare I needed a new unit. He also left his card and told me if his work did not fix the problem, he would be back as I probably would need a new “logic board”
Derrick also reprogrammed my remote and my car. He also showed me how to lock the door from the remote on the wall.
My faith in garage door technicians is restored. I’m highly recommending him and Precision to our neighborhood list of vendors.
- Linda Randolph
Excellent and professional service! I’d highly recommend Precision!
- Kelly Gerrish
Derrick best of the best technician! Expeditious, professional, and very kind. Would highly recommend his services!!
- Maria Villarroel
We called for an after hours repair and the tech was onsite within an hour. Instead of simply repairing the issue at hand, he offered tips and recommendations for repairs (that should have been installed when the home was built). He was very polite and quick to make the fixes. Great service!
- P. Brewster
Same day service that fit our schedule. Technician was thorough and explained everything, including several repair options. Highly recommend!
- Russell Davies
Great experience!! Derrick E. got in contact w/me when he was on the way to the house and was extremely professional. Once he arrived, he did a check on the garage door, let me know what the issues were (other than the obvious broken spring and cable). He completed the work in a timely manner and explained everything that he had done. Would definitely recommend this company and much props to Derrick E!
- Martin W
I choose "Precision" because it is an excellent company in every way,and for many years I have always chosen "Precision" !There was only one gentleman this last time but he did a fabulous and most thorough job to get my garage door in excellent working order again. Thank You for the excellent service !
- Barbara Stuckey
Prompt and courteous
- Richard Dsouza
I called same day someone came out I wish I remembered his name but all I can say is wonderful knowledgeable determined what the problem was in a matter of minutes great service and most of all friendly and polite highly recommend
- Todd Gray
Very pleased at availability - same day service at reasonable rate.
Derrick was very friendly, clearly expert and diagnosed problem right away.
Fixed quickly and taught me some things I didn't know(or forgot!) about our old door opener.
- Steve Saling
AAA Show Your Card & Save Program. AAA Members Save 5% On Repairs, New Doors & Openers