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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 1341 reviews, averaging 4.83 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Marcus and Preston were very friendly and communicated repair options clearly. The same day service eased my stress. Garage door was fully functional with in 5 hrs of service call!
Phil Burlin
A Response from: Mike Brickner

Phil, Thanks so much for choosing Precision Doors and giving us the opportunity to repair your door. We truly take pride in our crew here and each one of us try to give the personal attention that everyone deserves when calling on a service company. Thanks for leaving us such a stellar review as well and if you have any questions or future concerns please don't hesitate to contact us. We also thrive on the recommendations that our customers give to neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. On time, well-explained by friendly, knowledgeable technicians Marcus and Preston.
Jeff Werthan
A Response from: Mike Brickner

Jeff, Thanks so much for the review and for your business. We greatly appreciate the opportunity and please keep us in mind for any future maintenance and/or repair needs. We'd also gladly welcome the referral of neighbors, friends and family if you'd see fit.

Service Provided:
Garage Door Repair
Date: 06/11/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jake was very courteous and knowledgeable, he represents your company well. When I arranged this visit I did a Google search for average cost of garage door spring replacements when you replace 2 springs. With the information I found the average price is between $200 and $300 dollars. Your company more than doubles that cost!!! I was charged $606 dollars and for that price I would not recommend you to anyone I know. When someone asks me I will tell them go anywhere but Precision Door Service! If I would have known you charge twice the average I would have called someone else and next time I will.
Robert Harting
A Response from: Mike Brickner

Mr. Harting – Thank you for taking the time to provide us with a review of our recent repair in your garage. We aim to have fully satisfied customers and regret if the cost of our repair may have exceeded your anticipated budget. We appreciate our continued dialogue and trust the resolution provided has been to your satisfaction. We appreciate your business and look forward to serving you again in the future if needed.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On 9 June, I discovered that my garage door wouldn't close properly. I went on line and discovered all of the phenomenal reviews for Precision Garage Doors and decided to give them a call. My appointment time was 1530-1800. Sherman and Dakota arrived at 1230. Sherman's knowledge of the other issues that hadn't fully developed yet were amazing. It was a pleasure to have Sherman and Dakota in my home performing preventative maintenance. I wouldn't hesitant to recommend them to my neighbors.
Kitty Alt
A Response from: Mike Brickner

Kitty, Thanks so much for sharing your wonderful experience with our team. We truly appreciate your business and the opportunity to repair your garage door. Please don't hesitate to reach out with any questions or concerns that may arise in the future.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

tech was a very pleasant young man. appreciate every thing was taken care of in a few hours. thanks we will always have your number.
Doris Reeves
A Response from: Mike Brickner

Doris, Thanks so much for choosing Precision Door Service and leaving the great for us and for Jake. We're so glad you're satisfied with your service and please don't hesitiate to call on us again with any questions or concerns that may arise in the future!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision twice in past two years to repair garage door. Each time the appointment was easy to schedule by phone within 24 hours, and the service was excellent. Most recent technician was Sherman, who quickly assessed the problem, calculated the cost for my approval before beginning the work, and completed the repair within an hour. He also provided me a discount because he arrived at my home behind schedule. In my experience there are some garage repair companies that are less expensive, but I believe Precision is worth the slightly extra cost because they are so professional, competent, and easy to deal with. After each appointment I had confidence the repair was done well.
Jeff Drumtra
A Response from: Mike Brickner

Jeff, Wow!! Thanks for the stellar review of Precision Door Service and Sherman! We appreciate your business and taking the time to leave such a detailed statement about your experience. Feel free to call on us again with questions or concerns that may arise in the future. We'd also welcome the referral of friends, neighbors and family if you'd be so kind to pass our info along.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had two garage doors installed June 2020. LOVE THEM! James Queen was the technician that gave me my estimate and Olaniyi I and his assistant (don’t know his name) installed the doors. All three gentlemen were EXCELLENT in their area of expertise. They were professional, knowledgeable and courteous. I could see that Mr. Olaniyi and his assistant took pride in their work, very meticulous. I would recommend highly Precision to family and friends. Deborah W. of Bowie.
Deborah Wallace
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service. Rick G. is a professional and very responsible during the COVID-19 pandemic. I enjoyed doing business with this company.
Bernice Gleaton
A Response from: Mike Brickner

Bernice, Thanks so much for choosing us and leaving a kind word for our company and Rick. We're glad to hear it was a great experience and hope you're doing well through this trying and difficult time.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, courteous technician.
Wendell Campbell
A Response from: Mike Brickner

Wendell, Thanks so much for choosing Precision Door Service and leaving us a review of your experience with our company and Sherman.

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman is polite and helpful. He made recommendations for improvements beyond repair, which appear reasonable.
Robert K.
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman did a great job of fixing my garage door!!!
Edward Fariss
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The job was well done The installer Sherman did a great job He explained everything he was doing to me. He was very Friendly and polite when I asked him a question he answer with a smile. I will definitely recommend Precision Garage Door Repairs and Installation Company. I give them 5 stars If you need your garage door repair or you are having a new on install just give precision a call at 301 897 8911
Sylvia Mcbeth
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service! And Sherman is great! Professional, efficient and a pleasure to work with. Overall five star experience.
Elizabeth V
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What a fantastic experience. I started a chat on their website at 12:30p on a Friday, hoping (but pessimistic) about their same day service offer. My tech, Keith, called at 1:45 to tell me he was 15 min away. He showed up at 2:00, explained everything to me in a clear and professional manner. He got right to work and was done by 4:00. I'm very pleased with a fantastic experience!
Kyle Werking
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When our garage door spring broke two days ago, I immediately called Precision Door Service. We had excellent work done by Precision in our previous home so I didn't hesitate to call them again. Sherman and Joe arrived first thing Friday morning and immediately diagnosed the problem and addressed some other concerns I had (noisy, old, chain driven opener). Sherman worked up three quotes to give us options. We decided to replace the garage opener, springs, rollers, pulleys, safety cables. Sherman and Joe were professional, informative, efficient, and made sure I understood the capabilities of the new opener before they left. I give them five stars, and I highly recommend Precision Door Service.
Susan N.
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe/Sherman A+++ service
Devin Ferrell
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door broke Wednesday night, really wasn't sure what happened to it. Called Precision Thursday morning around 10 a.m., was told someone will be onsite between 11 and 1:30. Received a call at 1 stating they were in route. Sherman and Joe arrived and quickly diagnosed my issue. I was given 3 plans of service that they could provide on the spot. Sherman's and Joe's customer service, knowledge and professionalism far exceed my expectations to resolve my urgent situation in a timely manner. My door was restored back to its functionality and I am completely satisfied.
Tyrone Jackson
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was out today and fixed my garage doors. He was very professional, friendly and I really enjoyed meeting him. This is the second time I have used your company and have been very pleased.
Patricia Dipietrantonio
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The team was prompt, friendly and performed the necessary work in a timely manner. The cost was very reasonable and I would not hesitate to hire them again in future.
Craig Chester
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good day, I wanted to leave a comment and review on my service call this morning to replace my torsion spring. My technician was Jake and let me say he contacted me advising his arrival time and he was here on time. Jake was very pleasant and professional and explained what needed to be done and provided other detailed options. He got right to work replacing my torsion spring and quickly completed the task. Thanks Jake for you punctuality and friendly demeanor. It was a pleasure having a company provide professional service which Sometimes isn’t easy To find. You can count on my recommendation to anyone requiring your service.
Donald Green
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Jake. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair old garage door and replace springs. Prompt and excellent service. Technicians could not have been more expert and courteous.
Lawrence Mastracci
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Marcus. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My 16 year old double garage door failed yesterday. I called Precision and was pleasantly surprised to get a cancellation slot the next day. The technicians were Rick and Max, who were courteous and friendly. Rick examined the door assembly, which had multiple defects, and outlined on a tablet three options for repair, with differing costs and guarantee periods. He patiently and clearly explained the alternatives and answered all my questions. There was no hard sell to take the most expensive option. Once I had decided, the pair worked quickly and efficiently during a steamy hot day. They considerately placed covers over the bed of an historic truck I had in the garage, whose battery I had omitted to charge and was unable to move. The work completed was first class, and they cleaned up well afterwards. I would have no hesitation whatsoever in recommending or referring Precision to other customers. Good service pays in the end!
Callum Murray
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Date: 05/29/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks to the team that just completed the service on my garage. Top notch customer service and great communication skills. Both very courteous and skilled at their craft. Will definitely use precision and the crew again for all my garage services. Thanks Precision and crew of 2. Kay Gyan.
Carol Boakye-gyan
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys do good work at a fair value. Their Techs are good and professional. Their installed products seem to last (I had the garage open they installed work for 18 years till it died on me). I also like that they honor the warranties they have obn their springs.....This is the reason I had stayed with them for the last 18 years...
Vernon
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful job. The guys went above and beyond to make sure I was happy with the job they did. Highly recommend!!
Lisa Palmer
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technicians, Sherman and Joe - showed professionalism and were able to identify the problem immediately. I have been using Precision Garage for over 20 years.
Donna Fagon
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was my technician. He was courteous and knowledgeable. He finished the work quickly and efficiently. He explained my service options. He was very careful when working around two cars in the garage. I would use Precision Door again.
Jerry Goldstein
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys were very professional and even through this pandemic the repair service was handed very safely. I was referred to them through a neighbor and will recommend them to anyone needing service for their garage door.
Michael Allen
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You were referred by my daughter (K.Carey) who’d contracted your garage door installation service approx 4 yrs ago at her Laurel, Md residence. I reviewed you website, read the reviews and checked your consumer business rating..very impressive. I scheduled the estimator’s appointment and within 2 days James was here, on time and thoroughly knowledgeable. I was prepared with a list of questions and he answered all before I could ask. James conquered my apprehension and was on point regarding materials, mechanics and variables of doors iand openers, etc. He sealed the deal. I received the estimate ate within minutes and have already forwarded to my HOA as required. I’m looking forward to the completion of this project and am hopeful your installer continues with impressionable results as well.
Patricia Merritt
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and James. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith and Max did a wonderful job on the repair. They diagnosed the problem quickly, explained it to me, and solved it. This is the second time I have used Precision, and both times Keith has resuscitated an old garage door without the need to replace it. He's a likable young man, easy to deal with, and he appreciates the value of customer service. Thank you, Keith and Max.
Sam Alberstadt
A Response from: Mike Brickner

Thanks so much for the great review!. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Repair
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