Garage Door Repair Reviews in Washington DC Maryland Suburbs (Updated June 2026)
Precision Garage Door of Washington DC Maryland Suburbshas received 3299 reviews, averaging 4.87 Stars:
Gaithersburg, MD
Bethesda, MD
I am happy with the new opener installed during the visit. However, I mentioned to Robert that the door seemed stuck the first time I open it in the morning and the old opener would struggle to first open it. Well, the door still behaves as if stuck and the opener struggles at first to move it. I'd like for this to be fixed.
- Luis Balencia
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Technicians: Robert Schenck
Gaithersburg, MD
We chose Precision after checking their BBB rating. We got an appointment for the following morning. Robert arrived at the beginning of the appointment window after calling ahead to confirm our availability. He was professional and friendly. He was able to fix the problem with our opener. He also lubricated the door. There was no charge beyond the cost of the service call. We were very pleased with Precision and happily recommend them.
- Matthew Filipic
Waldorf, MD
I had an excellent experience with Precision Garage Door from the moment I called them on 6/11/26 to place a service call. A huge thanks to Austin, the Technician. He was incredibly courteous, professional, and knowledgeable from the moment he arrived. He took the time to explain the issue clearly, walked me through the options, and solved the problem with absolute precision. Seeing that they are a highly-rated local business gave me the confidence to call them, and Austin's fast, expert service proved I made the right choice. I highly recommend them!
- Akila Early
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Gaithersburg, MD
Robert Schenck did an excellent job repairing my garage door. He was on time, friendly, professional, knowledgeable and hard working. He is an outstanding representative of your fine company
- Jim Bohlin
Rockville, MD
I chose to try Precision after viewing several TV ads regarding their services over the past several months. I had been trying to get in touch with 2 other garage door companies and 1 never returned my calls, texts or emails and the other could not send anyone until August! I decided to give Precision a try and they assigned someone the very next day. James was very helpful and responded to my request for paperwork right away. Ron was the technician assigned to diagnose the issue with a garage door not opening or closing by remote and also inspected the 2nd garage door and notified me right away of any issues so they could be resolved while he was there. Ron was very patient, considerate and helpful and kept me informed by phone throughout the process. Plus, their repair prices were reasonable! Dawn Wunderle Shmul Corporation
- Dawn Wunderle
Bowie, MD
Precision was recommended to us by my wife’s coworker, and I’m sure glad we called. Their customer service over the phone was excellent, and the repairman, Craig, was great - courteous, knowledgeable, and efficient. I was so impressed with his work and demeanor that I asked him to inspect, and then service, our other garage door. No pressure sales tactics or subtle coercive language were used. The work on the first spoke volumes. When I need any garage door work in the future, I know the company I’ll be calling!
- Franklin Mesa
I chose Precision Garage Door because I appreciate the service. The employees are always responsive, patient, and kind. They are A#1 in my book.
- Tonya Love
Waldorf, MD
Brent was very professional and had great knowledge of the issue I had. He was able to fix my garage door and prevented me from purchasing a new door. I highly recommend their service for any garage door issues.
- Emmanuel Apanisile
Brent did a superior job removing our garage door opener and installng a new one. It was rare to see a technician of his caliber. He obviously the very best at what he does. While working he explained every step of his work. He was utterly fantastic to watch. He is proud of his work and I was a most appreciative customer. Henceforth, Precision will be my go-to company for any garage door work.
- William Smith
Precision has done past work on my garage door. The Company and technicians are professional and courteous.
- George Detsis
Laurel, MD
Great customer service. Great presentation quick installation and cleaned up after the job was done. Will definitely recommend to others.
- William Hoy
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Technicians: Chris C
We recently called Precision to troubleshoot a problem with our garage door opener. The problem was sporadic; every few times we tried to open the door it would go part way up and then stop, requiring a second push on the pad or remote to finish opening the door. The same problem randomly occurred when closing the door. We were able to schedule a visit within less than 24 hours, and Ron, who came out to resolve our problem, was excellent! He identified the problem very quickly - our 20+ year old opener needed a new motor - and he had all of the parts on his truck (motor, new keypad, remote, etc.) to do the repair right away. He then assisted us with programing the new keypad and remote (plus the opener in our car) and also gave us some very useful information about online access and related matters. We were very pleased, and can't say enough good things about Ron and his work. Highly recommend!
- Carol Connor Cohen
Your technician serviced my garage today and indicated that a receipt would be emailed to me. I have not received my receipt, yet you ask me to rate the service. Based on your inconsistent delivery on what was promised, I would give you a poor rating.
- Vernell Dewitty
Germantown, MD
Pat was very professional. He was on time and took the time to walk me through all the options and outlined the pros and cons. He was very knowledgeable and courteous. This was a great experience and I will definitely recommend to my friends.
- Paul Sok-Williams
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Waldorf, MD
I had an excellent experience with Precision Garage Door Service. The technician Austin was incredibly knowledgeable and walked me through every step with patience and expertise. He was professional, thoughtful, and made sure I fully understood the issue before moving forward. I truly appreciate the way he customized an affordable solution to get my garage door working again. Thank you for the outstanding service — I highly recommend Precision Garage Door to anyone in need of reliable, honest, and skilled support.
- Jill Taylor
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Associates were courteous and professional from the first call until the completion of the job. The technician, Austin, was extremely knowledgeable and polite explained what was needed. The same day service was a pleasant surprise.
- Julie
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Waldorf, MD
Trevor was amazing!
- Ricky Elum
Excellent service!
- Danielle W
Gaithersburg, MD
Excellent service. Responsive and timely customer service. Highly recommended.
- Christopher Watson
Accokeek, MD
I have used Precision before and each time I have been absolutely satisfied with the work on my garage door. Brent Evans is knowledgeable and is a delight to work with because he is professional and courteous. Precision responded quickly to my request for service and I was able to get next day service. I will definitely use them in the future if there is a need.
- Ruth Choate
Fort Washington, MD
To start, scheduling an appointment online was fast and seamless. I also called Customer Service to see if I could be scheduled for same day service. The representative was courteous and placed me on the standby list. Austin was my technician today. He was very professional and knowledgeable. He explained the process clearly and provided options for service. Great Team.
- TD Shabazz
Fort Washington, MD
My experience with Precision was awesome. Brent (service person) was knowledgeable, friendly, respectful and professional. He explained and discussed everything that needed to be done. He completed the work in a timely manner. I would definitely recommend Precision to family and friends. When I decide to have second garage door fully serviced, I will use Precision and definitely request Brent as the service person. Brenda
- Brenda Robertson
Fort Washington, MD
Mr. Brent, was very professional and very knowledgeable. He educated us on the issues we were having with the garage door. Mr. Brent made some recommendations and options. He fixed the garage door with no problems. We are very satisfied with his work!
- Artis Trapp
Laurel, MD
My technician Tyler Wasson was really good and it took him like 10 mins only really good service!!!
- Fraz Aulakh
Silver Spring, MD
I had a sensors alignment problem. Your representative was so helpful and informative I decided to purchase a new garage door motor.
- Ingrid Peters
Silver Spring, MD
Excellent service, prompt
- CB
Tito replaced our spring, rollers, bearings, and did a general tune up on the whole thing. It is rolling smoother than ever! Thank you, Tito! Fantastic job!
- James Wester
Waldorf, MD
Precision Garage Door did a fantastic job replacing my rollers, remotes, and servicing the doors. Austin was outstanding and professional in every aspect of his work. I couldn’t be more pleased with the outcome of the work. If you need your garage door serviced. Look no further than Precision Garage Door Service.
- Mike Riddick
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We were impressed with the quality of service they provided. They were both professional experts and courteous to us. They were able to provide same day service providing us with a new quieter chainless garage motor and its accessories explaining everything. They were reasonable in cost providing discounts.
- Celeste and Robert Moore
I was stuck with garage door opening.In social site I saw a precision garage service near my location, called them ,technician came within 24 hours of appointment in designated time. Technician Ran cross came to my house inspected the garage parts, detected the issue and resolved the problem. Suggested to replace a door open/motor.All the parts were carried by him in the truck that made easy to resolve the issue. I am very pleased, and can't say enough good things about Ron and his work.Even 5 stars is not enough.He showed all the instructions after the completion of work. Highly recommend!
- Arun Khadka