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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 1559 reviews, averaging 4.84 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision as it was recommended through Angie's List. Unfortunately I was out of town and my wife was home to meet the technician. My service call note was that I believed it was a fuse or the circuit board as we had a power outage and the motor worked fine. There was no smell or anything from a burnt out motor and even the lights did not come on for the reset. I was astounded when my wife told me that it was $600 and the motor was replaced. If I was told the motor needed to replace I would have purchased the motor for $200 at Ace Hardware and replace it myself. Felt like my wife was taken advantage of. The new garage door opener is excellent quality, installed well and works perfectly and the only reason for 2 stars. I felt like the technician upsold my wife and did not check the fuse or board (4 bolts). Not what I asked.
Rick Albers
A Response from: Mike Brickner

Thanks for choosing Precision Door Service and inviting us to your home to do work on your garage door. Thank you as well for taking a few moments to speak with me by phone this morning to discuss the products and pricing we offer to our customers. I'm glad to have resolved this issue and clarified the pricing issue.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Star service from Operator Eric. Highly Recommended, and Great Skills to completed Job. 100 percent recommend this company to any potential customer.
Service Customer
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

TV review received my attention. The job was done efficiently and well done. My technician was very respectful and answered all my questions. I would recommend Precision doors to anyone.
Steve Lottes
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw it on tv
Sheila Hunter
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and on time service
Joseph Knapp
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called and was able to get a next day appointment to fix our garage door. Eric Bartow called within 30 minutes of arriving. He was polite and professional. We had new springs placed on our garage door almost five years ago. Eric confirmed that the springs were covered under our warranty. Very pleased with the work performed.
Eric Davidson
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Date: 11/18/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good customer relations. So responsive to the customers needs. And delivered the repairs quickly and expertly.
David Sparks
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great work, professionalism, great customer service and most importantly honest. Technician Keith was exceptional.
Won Baek
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional service. Respectful of me, my time and my property. Technicians very knowledgeable of their craft and provided recommendations on products suited best for me and my family’s needs. Excellent customer service. Refreshing! Definitely will recommend to friends and family.
Shonita Bond
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Opener
Date: 11/16/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Delivered as promised. Set up an appointment, was here the next day at the estimated time and completed the necessary work in a timely manner. Techs were great, very personable. Will definitely use them again and recommend them to anyone needing their service .
Tim Virtue
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

To begin with, we were pleasantly surprised that your technician could come the next day. He was on time, and left a phone message when he was on the way. He wore a mask, diagnosed and fixed the problem quickly, and was friendly/polite. We used your services some years ago for a more extensive problem, and were completely satisfied then, as well. We will not hesitate to recommend Precision to friends.
John W.
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

To expensive for service for 65 dollars worth of parts maybe I should do what you do and not be a teacher.
David Moon
A Response from: Mike Brickner

David, please give us a call at your convenience to discuss. The problem with a hung door is much more complex than meets the eye. I'd be more than willing to discuss this with you sir.

Service Provided:
Garage Door Repair
Date: 11/13/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve was very professional. He answered all of my questions, provided additional input where necessary, offered options for consideration and before the end of the visit, all costs were explained to me.
Alice O. ennals
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Steve. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I purchase a new garage door from Precision Garage services. Both Sherman Stepney and Diego Moya representative from Precision demonstrate both professionalism and knowledge about garage doors with their work and explained to me what I need to get my garage door fixed. Excellent work, thank you again, garage door look fabulous.
Carolyn Alexander
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician Rick was very professional, and very diligent. He worked hard on the problem, stayed with it, and fixed it. Great job!
Frances Wetzel
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was impeccable! The person called 30 minutes before arrive, explained the situation and was professional.
Dannette Redmond
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Workman were on tIme. Knew what they were doIng and worked effective and efficiently. Sherman and Rashard courteous and polite. Impressed with specific knowledge these workmen had at their command. Not pushy, gave reasons for every recommendation/suggestion. Hope I have no more problems, but if I do Precision has the solution, I'm convinced. Received Review email but no Invoice receipt as promised. Only negative! Central offuce screw up.
James Adams
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Date: 11/10/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had the pleasure of meeting Keith, who has a wealth of knowledge and is an amazingly fast worker. My garage door was older than dirt but that didn't stop him from being fast and efficient in replacing all the parts and motor to my door. Not only was he a hard worker but he was charismatic to boot. Overall 10/10 experience, would recommend!
Kempton Sosa
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was our technician today to reset the garage door that wouldn’t open/close. He was friendly, well-informed and professional. We were very pleased with his service.
Herbert Hull
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great professional service from Sherman. The technician arrived on time, explained what he needed to do and performed the service extremely well. Thank you Precision Doors
Juanita Short
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used you all a number of times. This is not the first times Sherman has been here. He diagnosed our problem and fixed it right away. He was prompt and polite and a joy to have here. He is a jewel that you need to keep.
Claire Merrick
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was great, explained the issue and the solution. Great service.
Festus Ekpeso
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Date: 11/06/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just had them come out to fix my garage yesterday and they were amazing. They explained everything to me, were very respectful and professional, and my garage works and sounds better than ever!
Robert Brewer
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I want to thank you for sending Sherman as our garage door repairman. He represented well and did a good job. He was very personable and super professional. Thank you Precision!!
Donna Williams
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service, the crew provided clear options for my garage door opener. The were prepared and efficient and completed the job quickly. They programmed everything and showed me how to do any and all programming. Very friendly, competent team. I absolutely recommend this company.
Patrick Casey
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Not on time..great job..polite... Too expensive,,,,wouldn’t replace existing controller..chain driven..I admit the belt is nicer..
Robert Groat
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Layne. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe and team were excellent, efficient, and thorough! Would recommend him and Precision to anyone and all.
Ellicott City Customer
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The young man who came and did the work was extremely informative professional straight to the point to the work that I needed to be done extremely clean outstanding I will recommend this company to anyone who has any problem with the garage door very professional very considerate or your situation outstanding work
Marvin Rodriguez
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Work was effectively done in a timely manner the technician was an expert at what he did and he completed the task in a very short time
William Warren
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Date: 11/03/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is the best, they were on time, professional,and had us up and running in no time. I would highly recomend !
David Flick
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Garage Doors
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