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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 1062 reviews, averaging 4.81 Stars:
Review:

Your technician Mr. Sherman C. Stepney did an excellent job on my garage door. He was very informative and courteous.
Nathaniel Berkeley
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

The service from beginning to end was a 10+. All communication was professional, prompt, and competent. The door installer was Wes who did a superlative job. He called to inform me of his arrival time. Upon arrival he explained the process, how long the install would take, and answered questions about the door itself. He kept me updated as he was working and on his progress. He was not at all intrusive, was efficient, and mannerly. He installed a large door alone in about 3 hours, cleaned up when he finished, and answered any final questions I had. All in all, a excellent job. He should be commended as an excellent representative for the company. I would request him again if I had a problem with the door. Kudos to all involved.
Robert Butler
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I chatted online with a very helpful customer service about our garage door. They scheduled a technician, Sherman to come the next day and he immediately diagnosed the problem, gave us various options and we chose the one he recommended which was the cheapest of the ones and in 40 mins our garage door was fixed and running smoothly. The price is right and even more importantly, the customer service, the timing, the knowledge and ability to repair garage doors was amazing. Thank you, Sherman.
Sangeeta Ray
Service Provided:
Garage Door Repair
Review:

DERRICK E., my technician, was very polite and personable. He quickly diagnosed my problem and promptly went about replacing a broken spring, damaged cables, missing center bearing and rollers. I was very happy with the work and would highly recommend Derrick and Precision Door Service.
James Beaston
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Kieth was most professional and courteous. He analyzed the problem with loopsided garage door that had stopped 3/4 of the way down a few hours earlier. Keith did was necessary to get the door safely up so that I could drive my car out safely. When I called Precision they promptly scheduled me for an appointment the same day within hours of my call. Five stars each for Keith and Precision. I will refer you to my friends.
Hercules Pinkney
Service Provided:
Garage Door Repair
Review:

The service was great. Used you years before so I knew I was in good hands. He knew exactly what my problems were and showed me how to line up the lights and why the key pad was not working.
Ruth Lyons
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

As a company, your were able to provide a quick turnaround time (I had called another company and their next available date was four days out). The technician provided excellent service. Francisco was professional, friendly, and very efficient. He explained clearly what was the issue and what he needed to do. Mr. Francisco is a great employee to represent Precision Garage Door.
JN
Service Provided:
Garage Door Opener Repair
Review:

Shane Stepney is THE BEST! I highly recommend him. He came to my new house and was so professional and kind. He explained what was wrong with my garage door and fixed everything within seconds, without asking for anything. Thank you Shane
Ernestine Lobe
Service Provided:
Garage Door Repair
Review:

Great customer service, I called last minute on a holiday and the tech came out within just a few hours
Peter Gruenfelder
Service Provided:
Garage Door Repair
Review:

The website is very user friendly and easy to navigate. One differentiator is the on-line customer service chat...I was able to ask questions and schedule an appointment after normal business hours...very helpful. The response and scheduling was immediate, no waiting for several days. The Precision technician that replaced my garage door opener was totally professional, timely, knowledgeable, and very friendly...a GREAT experience. I highly recommend Precision Door Service!
Tom Walsh
Service Provided:
Garage Door Opener Install
Review:

The company just came over to replace a broken Spring. They advised me to upgrate to a two small springs. It took them only 20 minutes which was great. However I over paid. They changed me $670. Ater doing some research i found out that other companies only charge between $300 $400. This is kind sad. They seems to be a good company with a good customer service but the price is a big NO NO. Because of the urgency of having a working harage door some company will take advantage of the situation.
Bruno Tarquinii
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very professional operation. The office was very responsive and they were able to send a technician the next day to fix the broken spring on my garage door. The technician was knowledgable and very professional. The technician called 30 minutes before he arrived to let me know what time he would be there and he was on time.
Martin Kraus
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Had warranty repair completed by Tech Barry. A true professional who got the job done quick and efficient.
Rob Harvin
Service Provided:
Broken Garage Door Spring Repair
Review:

Francisco was great. Very competent and friendly.
Ann Wearmouth
Service Provided:
Garage Door Repair
Review:

Tech did a great job, professional and quick.
Khlid Elhillali
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Professional and courteous staff .
Antonio Leon
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellence service on time . Service provider professional and courteous
Darrell Burrell
Service Provided:
Garage Door Opener Repair
Review:

Really happy with service. Barry was terrific. He came on a Sunday, called first, didn't push me to spend more than I needed but gave me an estimate when I asked. Fixed the problem quickly, courteously, and gave me good information about what was wrong and how to solve the problem in the future. I'd definitely use them again!
Christine Weber
Service Provided:
Garage Door Repair
Review:

Mr Sherman was very professional and take pride in doing his job. I will highly recommend others to precision .
Marcia Daring
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I was extremely pleased to be able to get an appointment the next day when I called. Keith was the technician dispatched to my home. Keith was extremely professional and knowledgeable and a joy to talk with. He is obviously very skilled in his job with many years of experience. He was able to properly diagnose issues with the door operation and replaced the broken springs very quickly. He made sure everything was done properly and to my satisfaction. Keith is certainly an asset to this company and the reason I would without hesitation recommend this company to others.
Susan W
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Keith worked on my garage doors and did a fantastic job in straightening out the right side door in a very short time.
Robert Smith
Service Provided:
Garage Door Repair
Review:

I was pleased with the service on our garage door. The technician was very good, but I do think that the cost was way too high. I have had this kind of repair done before and the price was about 1/3 as high as yours.
Emil Dawson
Service Provided:
Broken Garage Door Spring Repair
Review:

5 teck did an exelcent job i am very happy
Paul Wheatley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I googled garage door repair and Precision popped up. So I went to there website and the chat box popped up. I typed in what I needed and by 2:00 pm the same day my door was fixed. WOW! Great service quick response and very nice and knowledgeable installer.
Zoomscan
Service Provided:
Garage Door Repair
Review:

I am not pleased with the completion of my garage door at this point. there are several points that need to be settled. the door at this time is not operable., I have to park the car outside. Help.........
Camillo Dimuzio
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Prompt and professional. Will definately use them again
Barton Welbourn
Service Provided:
Garage Door Opener Repair
Review:

Thank you Precision and especially Francisco Moreno who was prompt, professional and courteous. He diagnosed the problem quickly and more importantly was honest about what was required to repair the springs. He also went above and beyond the scope of replacing a broken spring by tightening brackets, rails and lubricating the joints and rollers. I did not expect that. Precision will continue to be my go to garage door service company. As a repeat customer this was very important to me.
Ed Muniz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service was excellent. The technician, Sherman, was professional and did a fantastic job with my garage door repair. Would highly recommend this company again - especially Sherman!
Leslie Warrick
Service Provided:
Garage Door Repair
Review:

Great service as usual! Repeat client!
Evan Weisman
Service Provided:
Garage Door Repair
Review:

Very good service
John Cornish
Service Provided:
Garage Door Opener Repair
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