Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
Fast reliable service and the technicians were very informative and courteous.
- JoAnn B
It was a true pleasure to meet Tyler Johnson today and watch him install two new garage door openers. He was very polite, sociable, hardworking, and efficient. For a young man, he exhibited great skill and finesse with the task at hand, obviously well-trained and a quick learner. Even though I added a last-minute extra task to reinforce both doors, he quickly adapted his work rhythm to accommodate my request. In about two hours, he was completely finished and everything worked perfectly. Tyler is a true credit to his organization and I would not hesitate to recommend Precision Doors for all your garage door needs.
- John Turowski
Austin was very friendly and did a great job assessing the issues with my garage door. He replaced the garage door opener and springs in a timely manner. Would recommend Precision to anyone in need of service.
- Tyler Zittle
I appreciated the professionalism of the technician that repaired my two garage door openers. He explained how periodic maintenance is very important to the overall life of the garage door opener.
- Dwayne Crawford
This was by far the most painless service call I have had. The two gentlemen were very pleasant and professional. You could tell they do a lot of these type of service calls, fixing everything garage doors. The replacement was smooth and fast.
- Dan Geta
"I recently called for a service appointment for my garage door opener, and I was pleased to get a same-day appointment. Bobby, the technician, called ahead to let me know he was on his way and arrived on time with a friendly greeting and a firm handshake. He quickly got to work resolving the issue with my opener, and even noticed and repaired a problem with one of the garage door wheels that was off track. I was impressed by his efficiency and attention to detail. Overall, I had a great experience with this company and would highly recommend them to anyone in need of garage door services."
- Linda Rough
The service provided by Elijah and his teammate was thorough and completed in a very timely fashion. Both individuals were very polite and professional. I had full confidence in their assessment of the work that needed to be done and I was delighted with their focused and efficient efforts to complete the job of replacing the springs, rollers and cables.
- Chris Mathews
Derrick was professional, friendly with exceptional customer service. He took the time to explain everything from preliminary walkthrough, repairs to the garage door and preventive maintenance. He was very patient when listening to my questions and providing responses...not once did I feel I was annoying him or he was rushing through the repairs.
I do not hesitate giving Precision a top rating (5 stars) if Derrick is representative of the company and team.
- Tawana Lewis
I Appreciated your tech explaining the sources of my problem and conditions. He also advised me of my options on repairs and his suggestions for repairs which I agreed with. I felt my decision was a good one and I would recommend your Company to my friends.
- Paul Fleming
My garage door stopped working on Saturday afternoon, and I managed to scheduled an appointment with the Precision for next day, Sunday. Derrick called and came within a set timeframe and inspected and repaired my door. He provided an excellent service and showed me how manually open and close the door and explained about a need for lubrication. It was costly but I am pleased with outcome.
- Inna Williams
Ronald Cross was the technician who installed my Garage Door opener. He also gave my garage door a "tune up". He clearly explained everything to me before the work was started. Answered all of my questions and very professional. OUTSTANDING service! Thank you.
- Janice Oliva
Brian called before arriving to let us know when he was coming. He was courteous, knowledgeable and efficient. This is the company we always use for garage door issues.
- Paul Desaulniers
Very pleased with the service. Ron did an excellent job and kept me informed throughout the process.
- Kevin Geraghty
- Marisa Smith
Googled garage door repair, Precision had most stars and great reviews..
No need to wait for parts, fixed within 2hours…
Great choice, will recommend.
- Delores Steed
Excellent service provided! Technician was knowledgeable and very professional.
- Richard Rosa
Derek was very professional knowledgeable and courteous I would highly recommend you all
- Adam Weschler
The repair went very well. Craig was very professional and knowledgeable. He quickly diagnosed the problem and had all the materials with him to complete the repair right away. It is great to have my garage door opener working again.
Best service I have had in a long time. Highly recommended.
- Matthew Graham
Service from Mr. Jay was outstanding. Thank you very much!!
- Harry Brooks
- Charles Jacobs
Technician Tito was professional, courteous, and thorough.
- Alton Sumner
Wow, unbelievably poor experience. I had to ask the technician, Rob, to leave my premises before we even got started. It was a simple fix, one roller and a cable. He kept saying he had to replace all the rollers cables, springs and motor without even examining the door. He was incoherent at best and kept asking me how I wanted the door fixed. Finally, I told him we are cancelling the appointment and to leave. 30 minutes later, the guy is still wandering around my garage. I had to tell him to leave again!! Avoid this company and use a smaller local company, trust me. Worst home repair experience I have ever had.
- Bob Ryan
Technician arrived early and was incredible. Service and price was great!
- Jeff Buurton
I was not happy
The amount of money charged and only one remote for a 2 car garage.
I have had several repairs during the lifetime of this home and never has that ever happened
- Kevin Jackson
We were VERY happy with the service your company provided. From scheduling to the end, services were comprehensive and no attempts to provide unnecessary or unneeded services with costs VERY reasonable. I liked that you immediately emailed me the name and picture of the tech for safety reasons. The best part was the tech Elijah B. He was honest, pleasant with an obvious good work ethic. He explained everything including options for the repair job. We VERY highly recommend your company and particularly tech Elijah.
- Ron B
Precision was on time and fixed the issue I had with the garage door.
A job well done by a knowledgeable and nice technician.
- Rex Haverty
Austin called to say he was on his way. Upon arrival he greeted me & asked about my concerns. He examined my existing garage system & presented his findings. I discussed all options then made my choices. Austin worked diligently & seamlessly installing my new garage system. He answered my numerous questions in such a calm & patient manner. When he completed my install I was so happy to be able to utilize the garage door opener again. The manual system was so stressful. Austin was a very professional & knowledgeable Technician who I would recommend to anyone. Thank you for sending him out.
- Olivia DeWitt
I used Precision to install my garage openers when I purchased my home in 2020. They did an excellent job. So when my door gave me an error, I called them for service. They came out the next day and did a fantastic job explaining the error, how to fix it, and what to watch out for going forward. It was a thorough and educational experience. I find Precision very good at what they do and trustworthy.
- Paulette Brown
We originally chose Precision a year ago to replace our old wooden garage door after reading multiple reviews of several companies. After meeting with Precision's representative, we felt that Precision was the best choice. The new door, track, and nylon rollers have been a great improvement, and wonderfully quiet compared to the original. That is important for us because the garage is located under part of our living quarters.
The door has operated flawlessly up until recently, when the wall mounted openers started malfunctioning. We called yesterday for service, and first thing this morning Tavon was here to repair it. He determined that both wall openers needed replacing. While installing the replacements, he went over several things about the door with me that will help in the future, should the issue arise again. I was curious about why the door occasionally was slow going up and down, and Tavon explained that this is normal when the battery backup kicks in if the electricity goes off to the opener. Considering the storms and electrical interruptions that have occurred over the past month that have affected other items including our HVAC, I am glad we decided to have the battery back-up option added when we had the door installed last year. Although our service call today was a couple of weeks beyond the end of the warranty period, Tavon did not charge me because he felt that the wall openers should have lasted longer than they did. Now that is what I call service!
- William Gasser
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