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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 952 reviews, averaging 4.81 Stars:
Review:

Great communication from everyone. Technician was knowledgable and proficient. Presented all options clearly. Went above and beyond the call of duty. And he loved my dogs!
Nancy Malloy
Barry C Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Excellent service. Efficient, polite and very helpful. Your technician recognized your springs and encouraged me check if they were under warranty. I will definitely recommend your company.
Margret Nathan
Derrick E Service Provided:
Garage Door Repair
Technicians:
Review:

5 Stars rating!!!! Purchased 2 new motors. The employee who installed did an excellent Job. Very professional, friendly, & recognized the problem right away. Did a neat job. Prompt. He knows his work. We were very pleased all around & would refer Precision to friends, neighbors, and relatives. Thank You.
Bonnie Anderson
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Sherman was on time and professional. He knew his craft and fixed the problem right away. He explained to me what happened and what he needed to do to make the repair. Great job with a winning attitude.
Anthony Howard
Service Provided:
Garage Door Repair
Product:
Cables
Review:

My first time using Percision and I was very impressed with the service. Eric was very helpful and is very knowledgeable of garage doors. Def will be using percision for future purchases and repairs.
Tina Dean
Derrick E Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technicians:
Review:

Sherman, your garage door repair representative, called me this morning for the repair of the broken spring on my garage door. He stated he would be at my residence in 20 minutes & he was there before! He gets much more than 5 stars - 20, if I could give it to him. Sherman was extremely professional, courteous and friendly. I showed him where the spring had broken on my garage door and he advised that I should replace both springs for continuity of the operation of the door. I absolutely agreed. He walked through the steps he was going to take, how I needed to maintain the garage door for longevity , including oiling the springs and joints on the door. He was very thorough and I greatly appreciated that. Sherman is an asset to your company - he was respectful, prompt, courteous, friendly & informative. I will continue to use Precision if I have problems in the future and will refer to family & friends. Will definitely refer Sherman as an exceptional representative. Kudos to Precision for incredible staff!
Denise Russell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Keith came right on time and was very polite, knowledgeable and efficient. He knew exactly what was wrong. It was the power box. He replaced it quickly and checked other parts. Thanks!
June Colilla
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Derrick was a little late for my appointment because of traffic be he was quick and professional.... everything works great.
Tuyanda Blackwell
Derrick E Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technicians:
Review:

Our Technician was on time, professional and fixed our issue.
Claudia Trail
Service Provided:
Garage Door Repair
Review:

Sherman showed up on time as promised. He enthusiastically diagnosed the problem and provided suggestions to us. He demonstrated a friendly and professional demeanor while installing the garage door openers. He explained the workings of the product and answered all our questions in a satisfactory manner. Sherman definitely deserves a 5-star rating on the job he performed.
Amelia Laguilles
Sherman S Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Technicians:
Review:

Excellent service
Filmon Ghebreghiorghis
Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

I found Precision on the internet. They seemed professional and I was able to request and receive service within two (2) days (wonderful). I lost my transponder and Sherman came out and programmed me another one. He was knowledgeabe of his craft, timely, and just all around great. I would highly recommend Precision and in particular Sherman for anyone that needs help. Thank You, Juliz Manns
Julia Manns
Sherman S Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technicians:
Review:

Your employee, Sherman Stepney, did an outstanding job on my garage doors. He was friendly, skilled and experienced. He got the job done quickly. I commend him highly for his professionalism. I would recommend Precision Garage Doors to family & friends.
George Ray
Service Provided:
Garage Door Repair
Review:

Excellent work by a terrific technician
Barry Rogstad
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

We chose Precison because of your 5 star rating. Mr Charan was very professional. I will definitely recommend him to friends or family that needs your services.
Josephine Peace
Sherman S Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

So the original estimate was a great experience. I would give it 5 stars. The guy was friendly, knowledgeable and seemed straightforward regarding what would be needed to replace my garage door. I got the estimate and it was more or less competitive with the other estimate I had just received. Again, still 5 stars. But then I call them to ask a few questions and find out how early I could get the replacement scheduled and that I'd give 1 star. I called the only number they have (a 1888 number) and the "scheduling dispatch" while nice enough couldn't do anything for me.... He couldn't answer my question about the quote (he'd have to have someone call me back)... and he couldn't tell me how long it would take before I could have the door installed (i.e. the scheduling dispatch couldn't tell me when they could install the door that they priced for me... again, he'd have someone call me back). Of course at this point I am a bit frustrated and he has the nerve to ask "is there anything else I can do for you" again... he is still pleasant... but calling in was useless... there might as well just be an answering machine because he couldn't help me at all. Needless to say, I think I'm going to go with the other company.
Erin Cannon
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

The service was great and very professional.
Patricia Gray
Derrick E Service Provided:
Garage Door Opener Repair
Technicians:
Review:

I give him a 5. I haven't bought new doors yet.
Pat Hynes
James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Representative:
Review:

Repair made quickly and reasonably priced for this area. Tech was very friendly, knowledgeable and explained everything. I would recommend this company if anyone is in need of garage door repairs.
Pat Grant
Sherman S Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

5. Rick did an excellent job basically cleaning up the mess created by another garage door company. I'm pretty confident the job was done properly this time.
Emanuel Smith
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Excellent job and communication. Thank you.
Felipe Sanchez
Sherman S Service Provided:
Garage Door Repair
Technicians:
Review:

I wouldn't call anyone else to service my garage door. very professional technician, and arrived as promised. If you want the job done right call precision door, you will not be disappointed!!!
Cynthia Milloy
Keith C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Sherman diagnosed the problem immediately and quickly fix it. Excellent service.
M.M.
Sherman S Service Provided:
Garage Door Repair
Technicians:
Review:

Don't ask me why we didn't put in an opener before, but we've been manually opening and closing our double door since we build a garage. It was time to graduate. I called a number of local "specialists" and was surprised that all seemed to make a bigger deal out of this than it occurred. Worse, the others never seemed to know the answer to basic questions about equipment and price and had to refer questions to others. Some called back. Some didn't. And those who called back often didn't have answers or provided conflicting information with what I had received just hours (or sometimes days and sometimes longer) before. Precision was different. Knowledgeable, professional, clear. And, when they came to install the opener it was clear that they knew what they were doing. We still can't believe we waited this long but in the end it might actually have been worth the wait!
Bruce Gellin
Sherman S Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

I can't say enough how nice and professional my tech was. He took the time to help fix a problem that most others would simply try to sell a whole new garage door. He has made me a customer for life. If/when I do have to replace it I know who I am going to call and ask for. Thank you for setting yourself above the rest.
Chris Naille
James Q Service Provided:
Garage Door Repair
Sales Representative:
Review:

Our serviceman was running late and I appareciated calls letting us know his timing. He arrived and took care of the problem quickly. Nice and knowledgeable and I’m thrilled we can now get out of the garage!! Thanks!!
Elizabeth Deoreo
Derrick E Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Keith arrived at the front end of the appointment window.I really appreciated not having to wait several hours. Keith was prompt, knowledgeable, courteous and professional. He gave me a sense of confidence about the quality and safety of the repair. Your company was extremely responsive and attentive. An overall excellent experience..
Gary Henderson
Keith C Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Sherman was very knowledgeable about the garage doors. He explained everything to us. He's definitely an asset to the company. We definitely use him again.
Israel Scott
Sherman S Service Provided:
Install Garage Doors
Technicians:
Review:

It is quite inconvenient when one's home garage door will not function! I was so pleased with the rapid, professional response to my problem. I called simply because I saw an ad online and took a chance. I called several companies in fact. I was pleased that a serviceman could be sent the next day and on a SATURDAY. He was very personable and gave me lots of helpful information & advice on caring for the various components of our two doors. I will definitely call again when the need arises and highly recommend Precision.
Harry Causey
Keith C Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Barry C was outstanding. His personality and years of knowledge are positively reflected as the courteous expression that your company can ever offer. Thank you!
Art Cazares
Barry C Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
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