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Read what people are saying
about Precision Garage Door in:

Waldorf, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 37 reviews, averaging 4.63 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I saw the garage door opener on TV about a year or so ago. Finally decided to call and have it installed. Technician, Sherman was GREAT, OUTSTANDING customer service. I am very pleased with my door, thanks.
Terri Humphries
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could not have ask for a better experience. The service was outstanding, it was quick, clean, the technician went over everything he did and explained the operation of the new garage opener. Our garage door opener had to be replaced, the springs were replaced and the rollers on the side of the garage doors. I highly recommend this company and technician for a JOB WELL DONE!
Debra Cooper
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision based on their advertisement & the fact that it stated their technicians carry the necessary parts to repair on the spot. No need for a second appointment. The technician, Sherman, was very friendly, polite and explained in detail what he needed to do to fix the door. It was a very pleasant experience and I am happy the door is now safe to use.
Melissa Fischer / Debbie Sturgess
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hello the service check was great checking bells and and safety operation - the master Tech was very informative and nice - Rate 5 Stars The Rollins Crew
Tim and marilyn Rollins
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As a company, your were able to provide a quick turnaround time (I had called another company and their next available date was four days out). The technician provided excellent service. Francisco was professional, friendly, and very efficient. He explained clearly what was the issue and what he needed to do. Mr. Francisco is a great employee to represent Precision Garage Door.
JN
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt fast same day service the tech was very professional and attentive to my needs.
Rochelle Adams
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The representative showed up on time. He was knowledgeable. Friendly. Quickly reprogrammed the garage openers. Thank you for providing good service.
Carol & Horace Hodges
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman was very knowledgeable about the garage doors. He explained everything to us. He's definitely an asset to the company. We definitely use him again.
Israel Scott
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick came out today to replace my garage door opener. He arrived within the given timeframe. He was a true professional, very courteous & helpful too. Great job!!!
M. Poppey
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I received exceptional customer service for the Team at Precision door service. They offer same day service as well as a number of discounts which I appreciated and needed. The technician was fast, friendly and knowledgeable. He took the time to explain as well as show me exactly what services were needed to repair both of my garage doors. I would definitely recommend them to my friends and family.
Tamika Hainsworth
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was professional informed me of everything that was needed to get my garage doors back working properly would recommend him for future work
Venable Small
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast response. Great work by the tech. He did not do a rush job. He did a quality job. I got an Honest and Fair Estimate. I am Very Impressed by the work done yesterday. I recommend Precision Door Service to anyone needing a garage door repaired or re-installed.
Robert alan Bryan
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

come next day I call
Carlos Alvarez
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician called 15 minutes ahead of time. He and his assistant were kind and professional. They were extremely knowledgeable and honest and explained the issue in detail and showed it to me. They provided a detailed report and estimate upon completion.
Edward Allen
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician, Rick Gueory, who has serviced our garage door previously performed excellent work. My wife and I were pleased to know that Rick would be our technician today. Precision Door does quality work at a reasonable price. We have been very pleased with their service.
Rob Neumer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed with Barry's knowledge, experience and professionalism. All work was done on time and exactly as stated before Barry began his work. I would recommend Barry/Precision to my neighbors and other. Thank you so much!!
Frank Rayo
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the Technician that came to our home to repair the garage door. Brian was very knowledgeable ,professional, and took less than a minute to determine the issues. We really appreciated his services. We will definitely keep the business cards for ourself and anyone else who may need the services. Thank you again!! Would definitely recommend your business.
Vernon & francine Clark
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have had your technicians come twice for things I needed and both times got a quick response and service. One to install the door opener and the second to purchase another remote and service my door. The techs in both cases Mikey first and Barry second were very helpful and would recommend your company to all my friends and family.
Carol Carroll
A Response from: Harry

We appreciate your comments and your business. Thank you for being a Precision customer!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick is very good at his job. Thanks
Timothy Barton
A Response from: Harry

Thank you for your kind words about Rick and Precision! We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am giving Precision a 5 star rating, but I am giving the technician a 1 star. I have already spoke to the manager regarding my repair on Saturday, 8/15/15, with Darrell and don't want to go into complete detail again. But in short, additional customer service training is needed.
Joann Johnson
A Response from: Harry

Thank you for your comments. We have addressed that issue. We appreciate you taking the time to discuss your concerns with our manager.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was polite and prompt, let him know the repair looks great.I was not available to see it before he left.
John Davis
A Response from: Harry

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give 5 stars. I worked with Allen. He was very knowledgeable and professional. Great work and done in a short period of time. Thanks Again!
Elisha Bolton
A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

outstanding service. We use company again when needed.
Jonathan Munk
A Response from: Harry

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the moment I contacted Precision Garage customer services to the completion of my repairs, was nothing but a positive experience. Your technician Mike was Professional, Friendly, and, Knowledgeable. He provided me with a call to inform me that he was in route to my house, once he arrived he greeted me with a smile, assessed the damage and immediately made me feel confident and comfortable with his ability to make the necessary repairs to my garage. Upon completion of the repairs he offered me recommendations to maintain the best performance from my garage door. Mike also provided me with a detailed breakdown of my fees for services provided. I would use and recommend this company anytime.
Rhoda Green
A Response from: Harry

Thank you for taking the time to review your service with us. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give 4 stars. I would have given 5 stars but the technician called me at the end of the Appointed time to tell me he was sick and he could not make the appt. True to his word, he did arrive at the appointed time the next working day. He was courteous and very professional. The Job was completed in a timely manner
Linda Dixon
A Response from: Harry

Thank you for understanding that our employees do occasionally get sick, but glad that we were able to get to you in a timely manner.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was charged $215 to re-hang my motor and make some adjustments. How do you justify that cost? I feel like I got duped.
Chalanya Pelham
A Response from: Charan

We will try to contact you to explain the costs and the justification for the pricing. We strive to have happy customers. Thank you for your business.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Our door broke around 7pm on Friday, we found Precision online, called and got an appointment for Saturday morning. The repairman arrived within the quoted time frame. He was friendly, very efficient, and had our door fixed within an hour. I was impressed with this company from start to finish. I would highly recommend Precision to anyone who has issues with their garage door. So glad I found this company.
Kim Wyant
A Response from: Charan

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr. Barry was very professional, and explained everything that he was doing and did in detail. You guys have a very good tech working for your company.
Dell Cary
A Response from: Charan

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alvin was a knowledgeable service technician who displayed the utmost professionalism. I am so impressed with his service that I will be using precision every time from here on out!
Mark Apuzzo
A Response from: Charan

Thank you! We appreciate your comments and your business. We will definitely share this with Alan.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alan identified the problem almost immediately. It took about 15 mins to repair the problem. He was professional, quick, and friendly.
Ed Sloane
A Response from: Charan

Thank you for your comments on Alan. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Cables
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