Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
The technician, Derrick, went above and beyond when installing a new garage door opener. He fixed a poorly installed door track brace and lubricated all door hinges and springs. Our old sticky, noisy door is now very quiet and smooth. The install and service was very professional.
- Jeffrey Howard
Elijah was prompt and professional. He thoroughly explained the repair and costs, and completed the work efficiently.
- Christina Boggs
Tyler from Precision Garage Door arrived on time and did and outstanding job in resolving our garage door problem and for a very good price. I will be definitely using them again in the future, if I need further service.
- Kyle Ashley
While trying to leave the house, my garage door would not open. I noticed the spring was broken. I queried the Frederick area and found your company rated five stars. Operator was very courteous and they could come that day to resolve problem. Technician Tito arrived in the time window given. He was very courteous and knowledgeable with what needed to be replaced and to resolve the problem. From the beginning our garage door was always noisy and after Tito replaced necessary parts for repairs, we now have a noise free operating door. If all the employees workmanship are like Tito’s, I would highly recommend Precision Door service.
- Jeff Lapp
Great job. Thought I was going to need a new door but only needed slight adjustment and good as new. Than ks for being quick and honest .
- Pete Williams
Hi I am Bob with RL's Welding Repairs
and I had the honor to meet your technician Tabon / Austin at my residential business this morning to take a look at my garage door , and he was very cool to work with , I could tell that he took pride in what he does , I aways said you can't beat a man at his own trade, I had messed with this thing for half a day yesterday and Tabon came in took a look at it and said we will get you back up and running again . and that was exactly what he did with in a hour
it was back up and running thanks for the help Tabon, this guy is a big asset to your company, and I don't say that lightly
- Robert Remsburg
Kylar was very informative friendly and aimed to please.
- Tanya Abdul
Tito, the service technician, was everything that could be expected or hoped for. He was on time, polite, knowledgeable and explained what he found and what was needed to correct the problem. He completed the repairs quickly and cleaned up afterwards.
I was completely satisfied with his work and your company and will recommend you to others.
- Richard Schading
The two men who did repair on my garage door explain everything to me, they were professional, knew what they were doing I am very happy with the work and price of everything! Precision Door is very fortune to have them as employees, Precision Door really does have two great assets. A lot, lot of other companies should have men such as these!!!!!!!!!!!!!!!!!!
- Kirby Maybush
We are thrilled with the job Tito did on our garage door. The door was installed over 30 years ago and had gotten to the point where it was extremely difficult to open. I called Precision and was thrilled that they were able to come out the very next day! Tito arrived promptly the next morning and diagnosed the problems in a short amount of time. His recommendations made complete sense and we agreed to the work. Our garage door now opens so smoothly and effortlessly that you barely hear it opening or closing. We also opted for a garage door opener too which we did not have previously for this door. It too works great! We highly recommend Precision and especially Tito! Thank you so very much for fixing our garage door!!!
- Kathy DeLaquil
I called Saturday mid-morning and was glad to hear that I could have someone come out to my home and hopefully fix my garage door that had just broke a spring that morning. A gentleman by the name of Kyler looked it over and showed me that I needed to have Springs and Cables, plus upgrade on the rollers. Thankfully, it could be fixed that day. Precision Garage Door of Frederick was timely and did a good.
- Robert Higdon
I’m submitting a customer service review for Chris C.
Chris was absolutely great and provided professional knowledgeable customer service. I will recommend him to anyone that is looking to have garage repairs.
He provided details of various options pertaining to my garage door dilemma.
- Joseph Blowe
Great experience!! Derrick E. got in contact w/me when he was on the way to the house and was extremely professional. Once he arrived, he did a check on the garage door, let me know what the issues were (other than the obvious broken spring and cable). He completed the work in a timely manner and explained everything that he had done. Would definitely recommend this company and much props to Derrick E!
- Martin W
The Technician was quick to identify the problem I had, plus made additional repairs as needed. He was knowledgeable, friendly and polite.
- Estella Turlik
I called same day someone came out I wish I remembered his name but all I can say is wonderful knowledgeable determined what the problem was in a matter of minutes great service and most of all friendly and polite highly recommend
- Todd Gray
Tyler immediately knew the problem and had the part on the truck. The best part of the experience however was Tyler’s personality. I felt we had known each other for years. It was a pleasure to have Precision … and Tyler… solve the garage door problem ????
- David Rogers
I was favorably impressed both by Mary's informative help when I first called the company, and by Kyler's skill, efficiency, and ability to explain everything when he replaced the workings of our two garage doors. Based on my experience, I have no hesitation in recommending Precision Garage Door.
- Ann Robey
Timely response. Gave us choice of openers and installed it quickly and professionally. Answered all of our questions. We will use them in the future without hesitation. Derrick was a perfect technician.
- Dennis Slocumb
Called first thing Thursday morning and the call was answered right away. I explained the situation, we had a broken latch when you secure the door and could not find the keys. The one who answered the phone said “we can fix that”. (We needed it fixed by the next Sunday”. Technician came when promised, was top notch professional and explained what was needed. A part needed to be ordered and they were here the next day. Repair was quick and he went over what was fixed visually. Payment was high tech! 15 out of 10 stars….
- Sue And Dan
Pushy sales tactics - wouldn’t leave until I agreed to something. Tried to upsell services I didn’t ask for. Tried to get me to call my husband to agree to work. All I wanted was a quote so I could compare with other companies. They were able to come quickly and did do the work but he had to take a picture of my card and I have no assurance the info was deleted. I had to order a new card. My husband is disappointed with the work done - they installed the opener not level. We won’t be back for the rest of the servicing needed.
- Mary Neubauer
Next day service was great. The representative was polite and extremely helpful. Service was completed in a timely manner.
- Fran Melillo
There should be a 10 Star option! From my initial conversation setting up my appointment to the stellar professional work completed by Chris B., this was by far the smoothest operation by a service tech we’ve ever experienced in our home. Our spring snapped on a Sunday, I called to set up the appointment on Monday and the job was finished at MY convenience on Tuesday. Chris arrived and quickly set out to complete his 25 point inspection of the entire garage door and all the mechanisms. 15 minutes later he showed me that not only did the spring obviously need to be replaced, but the rollers, back plates, pins, cables, sensors and fifteen year old motor should all be replaced as they were close to the end of their lifespan. He then wrote up and explained four options, explaining each in detail. We decided on the best option and Chris went to work. All the work was completed in under 3 hours at which point Chris walked me through and showed me in great detail what had been repaired. Now we have a brand new, WiFi enabled safe and fully functional garage door system. After answering ALL my questions, including whether I needed help setting up the system, Chris
completely cleaned the space and thanked me for choosing Percision.
I am THROUGHLY SATISFIED with Percision Door Service and will ABSOLUTELY recommend this company to friends and family in need of garage door/system repair. One more item….give Chris B. a raise, he deserves it for his courtesy, professionalism, timelines & knowledge!
- Don Smith
Thanks to Kyler and team for the great customer service. They responded quickly (same day) for an estimate request and were able to start work that same day. I went with precision to install two garage door openers. Professional, efficient, great results.
- Kristi Forino
The tech provided did a great job! They will be back tomorrow with parts to fix the garage door.
- David Sullivan
Prompt scheduling, on time arrival, very knowledgeable, very informative of recommendations. The tech, Charles Thayer was courteous, quick with his assessment, and he did an amazing job. I highly recommend them for your garage door needs.
- Juan Lozano
Chris arrived promptly with a phone call before he arrived. He quickly checked our door and gave me two options. We discussed pros and cons and I decided on the repair. He was done in 45 minutes and the garage door works well. Thanks Joe
- Joseph Hitchcock
I had a broken garage door that Precision was able to fix. I called, got a prompt response and had an appointment the next day. The technician, Derek, was very polite and professional. He fixed our door quickly with parts that they keep on their trucks. It was a very satisfying experience and I would highly recommend this company to anyone.
- John Eliot
Outstanding service! We are grateful for the timely and excellent work.
- Marina K.
Had problems harage ,and called within 30min. gentleman arrived he sujested two options one was to repair garage the other was to replace metal rollers to stop the noise. I sad fine . within an hour he was done paid and gone. Would I use Precision Again? YES AAA++++ GEORGE
- George Gouzoulis
The best experience I have very had with any company. I called and got my garage door repaired the same day.
- Robert Thompson
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