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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 997 reviews, averaging 5.00 Stars:
Review:

Precision was able to setup an appt quickly to send out a tech for my malfunctioning garage door opener. He came out on a Sunday, which was very convenient for me. The tech called in advance and showed up on time. He was very friendly and resolved the opener issue in a matter of minutes (it was a minor issue). While he was there I had him replace our worn-out, noisy rollers, which he did very quickly and for a reasonable price. The door now opens so smoothly and quietly...it's like brand new. He also gave me some great advice/tips on keeping my door working smoothly. Will definitely use Precision again!
Patrick Hovis
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Wonderful service. Keith was knowledgeable, explained what needed to done and the repair was completed in about 45 minutes.
Stephen King
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Keith from Precision Door did a great job. They replaced a spring without cost because they knew (I did not) the item was still under warranty. Thanks!
John
Service Provided:
Garage Door Opener Repair
Review:

5 stars. Keith arrived on time, and fixed the problem quickly. No excuses. Just results
Alan Kruglak
Service Provided:
Garage Door Repair
Review:

Sherman was awesome and gave us our best options. At this point it makes sense to order and install a steel roll up garage door which will require that we replace a number of things. We are very happy with Precision and Sherman for giving us the best advice. We could have replaced the existing door etc. but we choose not to. If we change our mind we will give precision a call.
Sangeeta Ray
Service Provided:
Garage Door Repair
Review:

As always, great service from Precision. I have used them before and was very please the first time, so thought I'd use them again. I particularly like the call I get right before they arrive. My technician was Sherman S. His great personality and knowledge of the garage door equipment I had installed was great! I use them again and would certainly recommend them to neighbors and friends.
Danny Harris
Service Provided:
Garage Door Opener Repair
Review:

5 Stars to Sherman, very knowledgeable, knew his craft, arrived on time and replaced everything in records time. Should we have any more problems we will be coming back to Precision Door Service. THANK YOU! Dr. & Mr. Wayne S. Latimore
Wayne and Toye Latimore
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Quick response and repaired both my garage doors in less than one hour!! Very impressed and pleased with the service!!
Bob Kiley
Service Provided:
Broken Garage Door Spring Repair
Review:

I highly recommend Precision Door Service. They have experienced technicians and are quick to respond to customer needs. FIVE STARS!!!
Susan Rosenblum
Service Provided:
Garage Door Repair
Review:

The service reps were very timely. They indicated the problem and provided an estimate for the repair, I approved the estimate and they set out to take care of the problem. They took care of the problem in a timely manner, cleaned up and took away the worn part(s). The service reps were very efficient, focused and thoughtful. I would recommend them to my friends and would certainly used them again.
Vincent Turner
Service Provided:
Garage Door Opener Install
Review:

We’d had Precision Overhead Garage Door Service work on our door several years ago, so it was a no brainer to call them back. One of the springs broke, and they fixed it in an hour. Great service! Highly recommended.
Martin Chandler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I have used them before with excellent service.
Edwin Abbott
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

They were fast, courteous, helpful, on time and affordable. We recommend they highly
Jeff Gordon
Service Provided:
Garage Door Repair
Review:

James came out to the house today and provided an estimate for a new door as well as 2 openers. It's obvious that customer service is important to the company, and James did a great job as a representative! He arrived on time, answered questions/offered recommendations, etc. Grateful that I contacted PD this morning, and was able to have someone come up this afternoon! A very good experience, and will be back in touch with PD soon.
Russ and michele Spaulding
Service Provided:
Install Garage Doors
Review:

I initially contacted Precision to determine if a broken gear sprocket on top of our original garage door opener motor could be repaired. Not only did Sherman S. make quick work of the repair estimate he also provided a Good, Better, and Best estimate before any work was started. I ultimately went for the "Best" option and had a brand new LiftMaster 8500W installed with a battery back-up and WiFi the very next day! Sherman knows his craft inside and out by making unsolicited recommendations on the maintenance of our door and showing me how to operate the new equipment. I was very impressed by his overall knowledge of the 8500W and I am 100% satisfied with the service I received and I will definitely be telling everyone I know about the experience and the OUTSTANDING! service that Sherman provided. Thank you Precision and a special thanks to Sherman, Sherman, Sherman!!!! Art . . .
Arthur Harland
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Derick was very proficient in correcting my problem , and replaced the lock. Thanks
Camillo Dimuzio
Service Provided:
Garage Door Opener Install
Review:

He arrived, analyzed the problem and fixed it. He explained what he found and offered several options. It was an expensive fix, but necessary. I appreciated his courtesy, knowledge and skill. I compliment your company on its excellent website!
Faith Moeckel
Service Provided:
Garage Door Repair
Review:

I called Precision Door Service when one of the cables broke on the garage door. After looking at some videos on how to replace it, I was thinking about just doing this myself, but in the end I decided to call the professionals, and I'm very glad that I did. The tech was very knowledgeable and did an outstanding job, and he went out of his way to fix some other things that were wrong (needed lube, etc). The garage door works really great now, it's much quieter and operates a lot more smoothly. Thanks very much!
Erin Mulvihill
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technicians were awesome! Arrived on time and were experts at their craft. I will recommend Precision to my neighbors, friends and family. Thank you so much.
Carlos Cosby
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Sherman did a great job on our garage door repair! Thank you!
Elizabeth Lewis
Service Provided:
Garage Door Repair
Review:

The service and workmanship were great 1
Aaron Cooper
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I was completely surprised with the quick response to my request as well as the date to perform the repair to my garage door opener. Moreover, unbeknownst to me, when the garage door opener was installed by another company the technician never installed the belt correctly which caused the belt to come loose. However, the Precision technician (Barry Cavazos) quickly identified the problem and made the repair. Mr. Cavazos was very polite, patient, and knowledgeable. He explained as well as showed me everything he was doing and he gave me pointers to maintain not only the garage door opener but my garage door as well. While he was there I also had him change the bottom weather seal which had deteriorated and being held together with gorilla tape. I am completely satisfied with the services provided by Mr. Cavazos and the Precision Garage door company and I highly recommend the company and will use them again if the need arise.
Emmett Ridley
Service Provided:
Garage Door Opener Repair
Review:

Thanks Precision for the gentleman that came to my house he didn’t push me to buy a new door but explain that it was time for one in a none pushing way....I was just going to fix the door which would be cheaper to do, but this person is a credit to your business...I’m in sales myself for 36 years so I know the talk... A happy customer.... Thanks Sherman....
Gary Lee
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I called to schedule to have my garage door repaired on Monday and had someone out by the following morning. Shane was fantastic and very informative...We will definitely recommend and use again!
Dannielle
Service Provided:
Garage Door Repair
Review:

First and foremost, they came. Most garage door repair companies don't service my area. They had to drive quite a distance, but they showed up on time and kept me informed of what time they'd arrive. Second, they are a very professionally managed company and their staff are courteous and present themselves very well. Third, these folks know their business. Barry showed up and he's an expert - he very quickly sized up the problem, gave me an estimate, and got started. He explained everything he was doing and why, and they were fully prepared for the job. My garage door was back in business in short order and operated better than it ever had before - very impressive. Precision Garage Doors is expensive, but contrast that with technicians who fumble around for hours trying to sort out what's wrong and wind up running up the bill anyway. I'd rather deal with professionals who know their job and get it done. They deserve five stars for doing a superb job.
Lee Sarsfield
Service Provided:
Garage Door Repair
Review:

New garage door and motor were installed in 2017. Water was coming in the garage on one side so I called and requested that a technician look at it. Derrick called my house to inform me he was on the way; however, I was on another call and didn't recognize the number so didn't answer. He called the cell and I didn't answer so he sent a text message. I truly appreciate that he was persistent. He replaced the rubber and I am hopeful that will resolve the problem. If not, Derrick requested that I please call and let him know. Excellent customer service.
Toni Foxx
Service Provided:
Garage Door Repair
Review:

Keith was very efficient and pleasant. He did a great job!
Grace Ostera
Service Provided:
Garage Door Opener Repair
Review:

I chose you because of many reasons!! Your website, customer reviews, and wanted to choose a company other than the one that has been here before! I started looking and received a "can I help you" message and away I went! Keith was so nice to work with and he saw my problem right away. He repaired the door, lubed the noisy door and assured me he would be here for me if I needed any garage door service in the future. You, Precision Garage Door Service, Inc., are my new "go to" company for any future problems!! Thank you so much. A single, retired, disabled woman needs to have people she can rely on and feel confident about. You may share my comments as you wish! Thank you!!
Dottie Mergner
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Your technician Mr. Sherman C. Stepney did an excellent job on my garage door. He was very informative and courteous.
Nathaniel Berkeley
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

The service from beginning to end was a 10+. All communication was professional, prompt, and competent. The door installer was Wes who did a superlative job. He called to inform me of his arrival time. Upon arrival he explained the process, how long the install would take, and answered questions about the door itself. He kept me updated as he was working and on his progress. He was not at all intrusive, was efficient, and mannerly. He installed a large door alone in about 3 hours, cleaned up when he finished, and answered any final questions I had. All in all, a excellent job. He should be commended as an excellent representative for the company. I would request him again if I had a problem with the door. Kudos to all involved.
Robert Butler
Service Provided:
Install Garage Doors
Product:
Garage Doors
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