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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 1222 reviews, averaging 5.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good day, I wanted to leave a comment and review on my service call this morning to replace my torsion spring. My technician was Jake and let me say he contacted me advising his arrival time and he was here on time. Jake was very pleasant and professional and explained what needed to be done and provided other detailed options. He got right to work replacing my torsion spring and quickly completed the task. Thanks Jake for you punctuality and friendly demeanor. It was a pleasure having a company provide professional service which Sometimes isn’t easy To find. You can count on my recommendation to anyone requiring your service.
Donald Green
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Jake. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair old garage door and replace springs. Prompt and excellent service. Technicians could not have been more expert and courteous.
Lawrence Mastracci
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Marcus. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My 16 year old double garage door failed yesterday. I called Precision and was pleasantly surprised to get a cancellation slot the next day. The technicians were Rick and Max, who were courteous and friendly. Rick examined the door assembly, which had multiple defects, and outlined on a tablet three options for repair, with differing costs and guarantee periods. He patiently and clearly explained the alternatives and answered all my questions. There was no hard sell to take the most expensive option. Once I had decided, the pair worked quickly and efficiently during a steamy hot day. They considerately placed covers over the bed of an historic truck I had in the garage, whose battery I had omitted to charge and was unable to move. The work completed was first class, and they cleaned up well afterwards. I would have no hesitation whatsoever in recommending or referring Precision to other customers. Good service pays in the end!
Callum Murray
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Date: 05/29/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks to the team that just completed the service on my garage. Top notch customer service and great communication skills. Both very courteous and skilled at their craft. Will definitely use precision and the crew again for all my garage services. Thanks Precision and crew of 2. Kay Gyan.
Carol Boakye-gyan
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys do good work at a fair value. Their Techs are good and professional. Their installed products seem to last (I had the garage open they installed work for 18 years till it died on me). I also like that they honor the warranties they have obn their springs.....This is the reason I had stayed with them for the last 18 years...
Vernon
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful job. The guys went above and beyond to make sure I was happy with the job they did. Highly recommend!!
Lisa Palmer
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technicians, Sherman and Joe - showed professionalism and were able to identify the problem immediately. I have been using Precision Garage for over 20 years.
Donna Fagon
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was my technician. He was courteous and knowledgeable. He finished the work quickly and efficiently. He explained my service options. He was very careful when working around two cars in the garage. I would use Precision Door again.
Jerry Goldstein
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys were very professional and even through this pandemic the repair service was handed very safely. I was referred to them through a neighbor and will recommend them to anyone needing service for their garage door.
Michael Allen
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You were referred by my daughter (K.Carey) who’d contracted your garage door installation service approx 4 yrs ago at her Laurel, Md residence. I reviewed you website, read the reviews and checked your consumer business rating..very impressive. I scheduled the estimator’s appointment and within 2 days James was here, on time and thoroughly knowledgeable. I was prepared with a list of questions and he answered all before I could ask. James conquered my apprehension and was on point regarding materials, mechanics and variables of doors iand openers, etc. He sealed the deal. I received the estimate ate within minutes and have already forwarded to my HOA as required. I’m looking forward to the completion of this project and am hopeful your installer continues with impressionable results as well.
Patricia Merritt
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and James. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith and Max did a wonderful job on the repair. They diagnosed the problem quickly, explained it to me, and solved it. This is the second time I have used Precision, and both times Keith has resuscitated an old garage door without the need to replace it. He's a likable young man, easy to deal with, and he appreciates the value of customer service. Thank you, Keith and Max.
Sam Alberstadt
A Response from: Mike Brickner

Thanks so much for the great review!. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five Star Rating. Thank you Sherman for timely and excellent work. Completely satisfied.
Kenneth Jones
A Response from: Mike Brickner

Thanks so much for the great review of Sherman. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
Date: 05/25/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick came out on a holiday for us and got us fixed up right away. I was impressed with his timeliness and his professionalism. This is the second time Precision has fixed doors for us and we've been happy everytime.
Jeffrey Prophet
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Repair
Product:
Springs
Date: 05/25/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Motor for my garage stopped working. Called Precision and they got an operator out to me same day. Sherman was professional, wore a mask, respected social distancing and had the issue diagnosed within 10 minutes. Had the parts with him and was able to repair the garage within an hour. Would recommend to anyone.
Nick Barker
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was very good. He is very experienced and great to work with. He has a way of explaining things that make you feel self assured that the installation was done correctly. Great guy and would highly recommend.
Gary Vedeloff
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Talking to a live person without a lot of number prompts. Sherman was the tech that visit today masked up. He looked the job over. Gave me some options. Sherman went to town. He also pointed out dome PM things that I should do to help prolong the life of the door.
Marc Collier
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman of Precision Garage Doors installed new springs, rollers and all the other necessary items to repair my garage door. He was very professional, knowledgeable, and pleasant. Sherman got right to work and ensured the garage door worked well before he departed. He explained their pricing with no surprises at the end! In fact, my entire experience to include the promptness in which they replied to my inquiry, scheduled the appointment, and completed the work was only a few hours.
Donna Farrington
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hello, I just wanted to say that my technician Jake was awesome. He was so friendly and he really knew what he was doing. Jake was such a pleasure and got the job done. Jake was definitely a professional and is an asset to your team. You should be proud to have him as an employee representing your company. I will definitely recommend your company to friends and family who need this type of service. Thank you again.
Patricia Konsowski
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Jake. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was extremely pleased with the service of the technician. He was courteous and prompt. When he exited his truck he was wearing a mask. I told him he could remove it while he worked on my garage door he said "thank you" but left it on. He explained all the work he performed and answered all my questions.
Dorothy Parrish
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Next day service. The tech was Sherman. Very friendly, professional, and fast. Very pleased with the result.
Chris Fitzpatrick
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks Rick for being so helpful and friendly. You answered all of my question and I didn't feel rushed. You will get my future business.
Todd Hart
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am so sorry I mean Mike he did a great job
Cynthia Thompson
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because they are close to my residence. The Technician Sherman S. was very professional, courteous and polite. One of the sensors on my garage door wiring came lose from the housing, locking shut my door. Also, I could not use the emergency door opener, because the garage door was binding to the frame which Sherman saw right off. Sherman fixed the problem in a timely manner. If I was his boss, I would give him a raise.
Maurice Banks
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great job, knew what they were doing
Brian Robinson
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Marcus. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Technician Sherman provided us with friendly professional service. He diagnosed our problem and solved it in minutes!!! Excellent!!! THANK YOU SHERMAN!!
Clarence Mason
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A professional service. I called. You swiftly responded. Keith turned out and very quickly figured out the problem and set things right. It's a heavy door but it now operates with barely a sound. And I am the wiser when it comes to in-house maintenance. Thank you Precision Door Service.
Robert Allen
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The quick response to repairing my broken garage door was great. Marcus was excellent. He clearly identified what repairs were needed and completed the job in a short time.
Tim Moore
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Marcus. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Initial call was professional and quick. Technicians came out the very next day and provided an estimate. Both technicians were courteous and professional and provided a detail explanation as what needed to be replaced/repaired. Also, provided a detail listing of what needed repair and the cost of each item.
Marvin Eubanks
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman and Joe did an excellent job!!! I cannot say enough wonderful things about the service that Sherman provided. He went through with great detail and explained each of the parts, as well as the entire process. I learned so much about garage doors, and the issue with my existing issue. If I could give 100 stars I would. Sherman made my first time experience with using your company an enjoyable one. He was beyond professional and very knowledgeable throughout the entire process. Because of the wonderful experience I had, I plan to recommend your company and him to everyone that I know that are in need of garage repair services.
Deborah Dupree
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Date: 05/16/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

professional workers
Jonathan Perdue
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
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