Read what people are saying
about Precision Garage Door in:
Upper Marlboro, MD
Precision Garage Door of Washington DC Maryland Suburbshas received 168 reviews, averaging 4.85 Stars:
Upper Marlboro, MD
Upper Marlboro, MD
We were having problems with our door closing properly. While checking, I noticed the bracket attached to the drive chain had snapped. We contacted Precision, who had same day service. Within the hour, Brent arrived, asked about the age of the door, diagnosed the problem and recommended service. He explained everything. We are good to go with a safe garage door.
- Michael Carter
Upper Marlboro, MD
Very professional, explained everything to us, and answered all questions
- Alfonzo Wallace
Upper Marlboro, MD
My garage door was increasingly making a lot of noise when I used it although it was only 3 years old. The builder warranty had expired and even though everyone said it probably only needed to be lubricanted, I felt it was not something I wanted to personally do and it would be worth the money to have a professional examine the door. After much research I called Precision and was able to get same day service. The technician showed up at the appointment time and did a great job explaining the source of the increasing noise and options for resolution. He worked quickly and did a complete tune up on the system. The price seemed reasonable and I was given a “senior” discount which I really appreciated. I would recommend them!
- Sharron Singleton
Upper Marlboro, MD
I believe that the technician tried to overcharge my wife for a simple garage repair. 2 torsion springs needed to be replaced...the left one broken...gave 3 different repair estimates ranging from 23 hundred dollars to 19 hundred....the door is only 6 years old....said bearings were bad,tension wires and pullies defected...generally the steel door was bad....actually had another technician come out and replace the 2 springs and inspect door....door in good condition
- Denean And Norman Fields
Upper Marlboro, MD
My experience with the service provider Tyler was nothing short of exceptional service. He provided me with several scenarios to fix the problem. I really appreciate the professionalism and genuine customer service he provided during his visit.
- Valda Ferrell-Evans
Upper Marlboro, MD
I was referred by my daughter. The technician (Trevor) was friendly, professional, polite and courteous. He took the time to explain the work needed to be performed. He discussed the options and cost of replacing my garage doors. The appointment was scheduled for 3:30 pm. and he arrived early.
- Mildred Thompson
Upper Marlboro, MD
Booked online for next day service. Company was responsive and timely. Nick was my service provider. Nick explained the issues with pros and cons. As well as provided recommendations with several courses of action and pricing upfront. Replaced all garage door opener components except the door and motor. Appreciated the excellent service.
- Niambi
Product:
Upper Marlboro, MD
Chris and Jamal were great representatives for your company. They provided efficient and timely service while also explaining the issues to me. I can’t thank them enough for their professionalism and great work.
- Carole Henry
Upper Marlboro, MD
Great service and very professional.
- Arlena Williams Smith
Upper Marlboro, MD
Awesome service!…professional techs
- Damion Parks
Upper Marlboro, MD
I searched the web and found you guys were highly rated. The techs that did my repair were top notch, they explained everything, were down to earth, and easy to talk to. I will definitely be back when my other garage door requires service.
- Delroy Burton
Upper Marlboro, MD
Craig Taylor came out and outstanding. Highly recommend. Adjustment needed.
- Robert Naylor
Upper Marlboro, MD
Amazing service. Our garage door spring broke on a Friday afternoon and our technician, Chris B., was available on a Sunday morning — extremely quick response and professional technician. Not only did Chris come 30 mins before the set appointment window, he was very personable, patiently took the time to answer my questions, provided an inspection of the entire garage door area to assess any damages I did not catch and provided an educative breakdown of each component that needed fixing. I appreciate his time and expertise. Chris was early, patient, personable and an expert in his craft. Highly recommend requesting Chris if you’re in the area.
- Erin
Upper Marlboro, MD
The technicians from Precision did a great job. Chris provided various options on what should be replaced. Chris also explained everything in detail. Jamal did a wonderful job on the installation of everything. Jamal was very professional and neat with the work performed. I would recommend this company to anyone.
- Cassandra
Upper Marlboro, MD
Sales and service technicians were very good. The installation was seamless and very quick. Thank you for the excellent service.
- Robert Byrd
Upper Marlboro, MD
Derrick E did a wonderful job and was very professional.
- Reginald Ware
Upper Marlboro, MD
I accidentally ran into my dad’s garage and I was panicking. I called Precision and got an appointment immediately. The techs came out and gave me three options for repair. They were patient and detailed in their explanations. The repairs were completed fast and efficient. I will absolutely use them again if another garage repair is needed!
- Kristen Bell
Upper Marlboro, MD
It was a pleasure to have Brent service my garage today. He diagnosed my issue right away and made the needed repairs in less than the estimated time. He was not only courteous and professional but very personable. He’s a great representative for Precision and I would not hesitate to call or recommend the company to others.
- Rhonda Edwards
Upper Marlboro, MD
Excellent service. Technician was courteous and professional.
- Archie & Moyette Phillips
Upper Marlboro, MD
I am very pleased with the excellent service that Chris L. provided. He took his time to examine my garage door, not jumping to a conclusion off the top. Chris L. has a wonderful and kind personality. He is a technician that I could see that truly takes pride in his profession. If I ever have any problems with my garage door, hopefully not, Chris L. will be the technician that I will request. Precision should be honored to have Chris L. as one of your technicians.
- P. Hancock
Product:
Upper Marlboro, MD
The service today was very prompt and well done. We were able to get service the same day requested and it was completed in a timely manner. The technician explained things to us and this helped us understand what needed to be done.
- Dru Yorke
Upper Marlboro, MD
Jamal did a timely, professional job!
- Mike Shields
Product:
Upper Marlboro, MD
Technician Austin A. came out to repair my garage door as it was problematic in raising and lowering the manual wooden garage door. He recommended that my garage door would need new hardware (springs, cables, guide wire, neoprene roller casters and etc.) to make it easier for me to raise and lower it with the mechanical improvements he would install. Now, my garage door works smooth and great and no more rumbling noisy sound it used to have when raising and lowering it. Austin A. was courteous, polite and is a true craftsman at his trade. I will always use Precision Garage Door for all routine and major repairs. Craig Smith .
- Craig Smith
Upper Marlboro, MD
Our technician Jay was wonderful, He was polite and professional. He gave us options on our repairs, prepared 3 different service options with the warranty's included for each. He was quick and efficient and was in and out within about an hour or so. We appreciate his expertise and will recommend to all our friends and family. Thank you for our great experience!
- Zachary Sullivan
Product:
Upper Marlboro, MD
Thank you for your quick assistance in examining our garage door. Brandon was very nice and answered our questions.
- Dru Yorke
Upper Marlboro, MD
Derrick was professional, friendly with exceptional customer service. He took the time to explain everything from preliminary walkthrough, repairs to the garage door and preventive maintenance. He was very patient when listening to my questions and providing responses...not once did I feel I was annoying him or he was rushing through the repairs. I do not hesitate giving Precision a top rating (5 stars) if Derrick is representative of the company and team.
- Tawana Lewis
Upper Marlboro, MD
Austin called to say he was on his way. Upon arrival he greeted me & asked about my concerns. He examined my existing garage system & presented his findings. I discussed all options then made my choices. Austin worked diligently & seamlessly installing my new garage system. He answered my numerous questions in such a calm & patient manner. When he completed my install I was so happy to be able to utilize the garage door opener again. The manual system was so stressful. Austin was a very professional & knowledgeable Technician who I would recommend to anyone. Thank you for sending him out.
- Olivia DeWitt
Product:
Upper Marlboro, MD
Austin is a very professional and knowledgeable contractor. Before he fixed my broken spring he checked over my entired garage system. I was shown some worn-out pieces that need to be replaced now or in the near future. Austin explained what could happen if I waited to long for the repairs so I agreed to change the parts. Thank you for your expertise
- Robin Felder
Product:
Upper Marlboro, MD
Precision is simply the best, Brandon arrived and immediately knew what was wrong, we had a mishap with running into the garage door. He diagnosed the situation and had my door operational within 30 minutes. He was so patient, polite and knowledgeable. I would highly recommend Precision for any work I may have in the future. Once again top notch
- Keith Brooks
Very timely, professional and knowledgeable.
- Mattie Olin