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Read what people are saying
about Precision Garage Door in:

Upper Marlboro, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 86 reviews, averaging 4.79 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech was very professional and made me feel extremely comfortable and confident in his knowledge of your products. I will be having your company update my garage doors in the near future and I will be requesting Sherman to provide the service. He is a GREAT person to represent your company.
Jeff Winston
A Response from: Mike Brickner

Jeff, Thanks so very much for taking the time to leave such kind words and a stellar review of Sherman. We like to agree with you that he is a fantastic representative of Precision Door Service. So happy to hear you'll be utilizing again for your future project and we'd be glad to send Sherman to your home again. Please be sure to pass the word along to neighbors, family and friends as you see fit!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys were very professional and even through this pandemic the repair service was handed very safely. I was referred to them through a neighbor and will recommend them to anyone needing service for their garage door.
Michael Allen
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Talking to a live person without a lot of number prompts. Sherman was the tech that visit today masked up. He looked the job over. Gave me some options. Sherman went to town. He also pointed out dome PM things that I should do to help prolong the life of the door.
Marc Collier
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Technician Sherman provided us with friendly professional service. He diagnosed our problem and solved it in minutes!!! Excellent!!! THANK YOU SHERMAN!!
Clarence Mason
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jake was great. He is a keeper. Please promote.
Will Brooks
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Jake. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great technician, quick and easy, reasonable prices, would highly recommend
Nicholas Daniel
A Response from: Mike Brickner

Nicholas, Thanks so much for your business and for taking time to leave a review for Sherman. We truly appreciate your assessment of our service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman was our repairman today to fix springs that broke on our garage door. He was excellent! He called while he was on his way to our house and arrived at early part of 8 - 10:30am window given for the job. He arrived at 8:15am! He explained everything in detail and did tremendous job.
Martin Keithline
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick and his apprentice Lane from Precision Door did a great job! I am very meticulous about work being done on my house and I expect a lot. I guess that’s what 22 years of military does to you. Rick was very thorough and explained in detail what he was doing. He was very organized and professional from start to finish. Very happy! Highly recommend!
Tamika Thomas
A Response from: Mike Brickner

Thank you so very much for your loyalty and for the kind words. Each one of us are dedicated to making your experience wonderful and we're glad to hear that you had a great experience with Precision Door Service.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I want to thank James for his thorough knowledge of trends in business and local competition. His estimate was the third one I received and it came with the information. So thank you for helping me make a well informed decision on this home project.
Lisa Moody
A Response from: Mike Brickner

Lisa, Thanks so much for the excellent review on James (JR). He has been in the business for almost 20 years and truly one of the best in the industry/market. His knowledge and professionalism are in place to excellently serve our customers and to assist in making an educated decision on this large purchase to protect and add beauty to your home. Please feel free to reach out to him or anyone on our team to answer any questions and/or help you move forward with your order.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman was on time, very friendly, and got the job done quickly.
Josh Peters
A Response from: Mike Brickner

Thank you Josh!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was courteous and professional.
Sandra Stockton
A Response from: Mike Brickner

Thank you so much for the review of your service visit. We appreciate your business and look forward to serving your garage door needs in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Polite, Clean and courteous.
John Ola
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All went well - everything was done in a timely manner. Barry was very professional.
Steven Parson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage door opener had to be adjusted because it would not completely close (leaving 3” open at the bottom).
Cheryl Whisonant
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Purchased a complete garage door install in 2014. Today the torsion spring broke but unfortunately was out of warranty by only 2 months. The manager Mike offered that I pay for the parts to replace and waived the labor costs. He also gave me a lifetime warranty on the new springs. The torsion springs are very expensive however checked with other door companies that were much less in replacement costs. I choose to have precision do the repair despite the high cost because their torsion springs are a higher quality and are powder coated. The tech. Sherman was very courteous and professional and checked out the entire door after the new spring install.
Karen Giggetts
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As always, great service from Precision. I have used them before and was very please the first time, so thought I'd use them again. I particularly like the call I get right before they arrive. My technician was Sherman S. His great personality and knowledge of the garage door equipment I had installed was great! I use them again and would certainly recommend them to neighbors and friends.
Danny Harris
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technicians were awesome! Arrived on time and were experts at their craft. I will recommend Precision to my neighbors, friends and family. Thank you so much.
Carlos Cosby
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service and workmanship were great 1
Aaron Cooper
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shane Stepney is THE BEST! I highly recommend him. He came to my new house and was so professional and kind. He explained what was wrong with my garage door and fixed everything within seconds, without asking for anything. Thank you Shane
Ernestine Lobe
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech did a great job, professional and quick.
Khlid Elhillali
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellence service on time . Service provider professional and courteous
Darrell Burrell
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr Sherman was very professional and take pride in doing his job. I will highly recommend others to precision .
Marcia Daring
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick was wonderful. He was very concerned and helpful. They worked with me on the price making sure we kept quality. I look forward to having Precision install my new garage door.
Leila Mcdowell
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision, they setup appointment arrived on time. Excellent, additional preventive measures provided. I will keep precision in my contact list. All others can't compare with timeliness, quality of service and technical expertise.
Isabel
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted 2 companies for estimates to replace my 20yr old garage door. Precision was not only the lowest, their estimate and service was superior. Our 3-layer insulated door was installed last week by Wes, who was friendly, knowledgeable and efficient. We're extremely happy with this decision. The door looks great, is very quiet and it cost significantly less than we expected to pay. As a bonus, we could instantly feel that the garage is significantly warmer than it used to be. Thank you, Precision Doors, for your quality products, excellent service and commitment to your customers. Lloyd
Lloyd Williams
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because of the excellent job you did in installing a new garage door I purchased in 2015. Also, I appreciate Precision providing a bio of the technician providing the service and the prompt response to my service call. My technician today was Sherman C-Stepney. He called and arrived within the time frame that I was given. He was pleasant and professional. He diagnosed the problem and recommended the most practical solution with which I agreed. He installed the opener with precision and when the job was completed he explained the operation of it to me. Again I am pleased with my service with Precision. Thanks Sherman!
Clarice Thompson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was referred by Angie's list. The employhee was professional, pleasant and competent. The price was reasonable, the work resolved the problem and was done efficiently. I would use Precision again and will refer Precision to my neighbors.
Patricia Samuelson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician, Sherman C-Stepney, did an excellent job in immediately diagnosing the problem with my garage door opener which turned out to be loose cables. He went about fixing the cables in a professional manner and answered all my questions. He made good recommendations on maintenance for the opener and the garage door. If anything else goes wrong I will request him for the repair! He is truly an asset to your team!
Aaron Cooper
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your service/account representative was professional and knowledgeable, however he had to make a second trip to my residence because he did not call me the first time to inform me that he was running behind. That caused me time and unfortunately money (had to leave my place of employment to return home).
Will Smithe
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Stars rating!!!! Purchased 2 new motors. The employee who installed did an excellent Job. Very professional, friendly, & recognized the problem right away. Did a neat job. Prompt. He knows his work. We were very pleased all around & would refer Precision to friends, neighbors, and relatives. Thank You.
Bonnie Anderson
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
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