Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
Derrick was professional, friendly with exceptional customer service. He took the time to explain everything from preliminary walkthrough, repairs to the garage door and preventive maintenance. He was very patient when listening to my questions and providing responses...not once did I feel I was annoying him or he was rushing through the repairs.
I do not hesitate giving Precision a top rating (5 stars) if Derrick is representative of the company and team.
- Tawana Lewis
Austin called to say he was on his way. Upon arrival he greeted me & asked about my concerns. He examined my existing garage system & presented his findings. I discussed all options then made my choices. Austin worked diligently & seamlessly installing my new garage system. He answered my numerous questions in such a calm & patient manner. When he completed my install I was so happy to be able to utilize the garage door opener again. The manual system was so stressful. Austin was a very professional & knowledgeable Technician who I would recommend to anyone. Thank you for sending him out.
- Olivia DeWitt
Austin is a very professional and knowledgeable contractor. Before he fixed my broken spring he checked over my entired garage system. I was shown some worn-out pieces that need to be replaced now or in the near future. Austin explained what could happen if I waited to long for the repairs so I agreed to change the parts. Thank you for your expertise
- Robin Felder
Precision is simply the best, Brandon arrived and immediately knew what was wrong, we had a mishap with running into the garage door. He diagnosed the situation and had my door operational within 30 minutes. He was so patient, polite and knowledgeable. I would highly recommend Precision for any work I may have in the future. Once again top notch
- Keith Brooks
Craig came to my home and replaced my garage with professionalism and excellent customer service. He completed the job in a timely fashion on the same day. I am very pleased with my service.
- Tanya Judd-barnes
Garage door opener showed steady red light and the door would not open using the wall switch and the remote. I found Precision had great reviews on the internet. I called and got a live person within seconds. She took down my information and setup an appointment immediately. Brandon came out and immediately found the problem. He explained the issue and the resolution. He corrected the problem immediately. He is such a personable and professional person and a joy to work with. I would highly recommend Precision to all my friends and family.
- Mary Lynch
Great service. Hands down.
Thanks Craig T.
- Ronald Barnes
The technician (Albert) showed up within an hour of me calling for service. It was a same day emergency call. He explained everything that was wrong with my garage door and presented me with 3 different repair options. He was polite and professional. He even made additional recommendations to make my garage door operate efficiently and safely. I highly recommend Precision Garage Door.
- Marcy Miller
Albert Austin did a great job. He was professional, clear and patient as he explained what needed to be replaced and showed my how to be sure that my sensors are not being obstructed.
Thank you very much!
- Janet Brogdon
Phenomenal job by the technician.
- Turhan Gross
The technician was very professional and polite. He explained everything to me and gave me options. I appreciate your service.
- Chris West
I called Precision Garage Door this morning to see when a technician would be available to come to my home to fix my garage door. I was scheduled to have a technician come to my home that same morning between 8 and 12. About 45 minutes after my initial call, I received a call from the technician Nick. Nick arrived at my home on time, and he was very professional and courteous. I showed Nick the issue that I was having with my garage door. Nick took the time to not only asses my immediate situation; but, he also just did an overall assessment of the garage door and all of the operations just to confirm that there were no other issues. After Nick completed his assessment, he presented me with all my options. I selected to just repair the garage door for now. Nick proceeded to do the repair work. Once he completed the work, he showed me everything that he did. He also confirmed that the garage door was still balanced, and that everything else with the door was in proper working order. I also appreciate Nick taking the time to answer all of my questions in great detail, his professionalism, his patience, and his courtesy. Thank you again Nick for fixing my issue, and keep up the good work. When I have a garage door issue, I know who I'm calling. Do you? LOL!!
- Corey Davis
Chris was very knowledgeable about what went wrong and how he was going to fix it. Chris explained to me step by step what he was doing. Chris was very pleasant to talk to. After he finished he tested the remotes,the keypad, and the garage door three times to make sure everything was working then he had me to try it a few times and ofcourse it was working just fine. He asked if there was anything else I needed and I said that you did everything I asked for. If I have any problems again with my garage door or remotes I want Chris to be the one you send out to fix my problem. Thank you for sending him.
- Ronnie and mortin Wells
WOW!!!!!Mr. Mike, I was so Satisfied and Impressed by the services rendered on My garage by Mr. Craig! Thank you for His professionalism, his skills, his knowledge of diagnosing the problem so soon...His attitude was so kind and courteous. I will definitely tell others about the service, I received! We need more Companies such as yours! May God continue to Richly Bless and Expand your buisness In Jesus Name I pray......Amen!
- Martha Speight
Yes. I am very pleased.
- Quan Mathis-brown
Nick was great. Very professional and clearly competent, he did an outstanding job repairing our garage door. I highly recommend Precision.
- Craig Jones
I have been using Precision for 18years. They always come promptly and do excellent work. Craig had my garage door back in service in a jiffy.
- Charmayne Tyler-jackson
Tech Nick came out promptly. Surveyed my issue. Gave me price quotes based on what was best for my needs. Told me what he was going to do. When work was completed. Walked me through what he did. Made sure everything was in safe operation. Cleaned up the work space.
- Joseph Bright
My garage door ceased to open electronically or manually. I needed someone to come and fix it because my car was trapped in the garage. I called on Saturday morning and Precision sent Nick out on Sunday afternoon. Nick was professional ad explained what was going on and what my options were to be fixed. I gave him the green light to fix whatever needed to be fixed and I am glad I did.
- Tracy Turner
Thank you Precision for the prompt and excellent service today. My garage door started acting up earlier today and I was able to get help fast. Nick, the service technician, was great and took care of the adjustment problem my garage door had quickly and professionally. I will certainly call Precision any time I have a garage door issue.
- Norbert Howard
Service was great and technician was very knowledgeable.
- Harold Sanders
What I can say.A1 Service. Dakota is a excellent worker. He explained ever step for this project and his recommendation of what was needed to get my garage to work. All the inner workings of the garage where even broker or worn. The door closes so quietly I could not hear it inside my car.In fact it works better the initially installed.
I would refer this company to others.
- Cheryl Mills
Received a tune up today and person provided next type of service likely to be needed.
- Drusilla Yorke
Technician Bobby K. came out to perform a Tune Up repair to my manual garage door as it was in dire need of optimal service. Bobby was prompt and provided professional consultation to the service that was needed. I intend to use Bobby every year for my garage door preventive maintenance service.
- Craig Smith
My garage door failed to open. Therefore, I look for a garage door company via a Google search. I am so thankful to have found Precision Door Company.
My tech was Bobby. First, I was impressed with his professionalism. Next, I was super impressed with his honest assessment of my problem.
He did not try to upsell me and talk me into buying a new garage door or anything else. He identified the problems and offered three solutions. Consequently, Bobby and Precision earned my trust.
At first, I did not have all the funds need for the job. He made a call, and they set up an interest free 90-day payment plan.
Two hours later, he completed the job and verified everything was in proper order. While doing the installation, he discovered another small problem. However, because he did not discover it during the inspection, he fixed it at no addition charge.
How many companies do you know would do that? I am a Precision Garage Door customer for life. Also, I encourage you to give them a try.
- Alphonso Jiles
Your rep Bobby was punctual patient and very informative. I will be recommending your company because of the way I was treated. Bobby is one of the most polite calm and collected individuals I have ever met. Thank you for sending me your best.
- Howard Bowles
My garage door was malfunctioning and I googled companies. I came across Precision and read tons of reviews that were extremely helpful. I contacted the location closest to my area. They offered to have someone come out the same day but I had someone by the name of Chris B come out on Saturday. Similar to all the other reviews, he came out, ask me what we’re my concern we’re, advised he was going to do a quick inspection and then offer three different quotes. I liked having different option/quotes to weigh in decision. After discussing, I agreed on one of the quotes and the technicians got straight to work. Provided a print out and went over the work and tested garage doors. Chris B was extremely professional and knowledgeable. I would highly recommend this company.
- Mildred Walker
I was very pleased with technician Taylor. He was very knowledgeable about products, professional, and articulate. He installed in a timely manner and I am a happy customer. I would give him five stars!
- Jo Anne Mulcahy
Replace and add extra spring
- Cynthia Dious
Your Tech, Taylor, who responded to my home on 12-29-21, was excellent, very professional, informative and polite...I am now a customer of Precision
because of him and will recommend Precision to my neighbors. I would like for him to view this rating if possible.
- Ronald Warren
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