Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
This was by far the most painless service call I have had. The two gentlemen were very pleasant and professional. You could tell they do a lot of these type of service calls, fixing everything garage doors. The replacement was smooth and fast.
- Dan Geta
I am 100 % satisfied with Overhead Precision Garage door company and the wonderful job Jay did this morning. He is extremely professional, competent and has a great friendly personality! I now have a fantastic garage experience, thanks to Jay and Precision Overhead Garage company
- Bob Siegel
Very happy with the service done. Derek was on time very knowledgeable on your products.
- Ross Isaacoff
I appreciated the quick response to a concern I had regarding my garage door opener that is under warranty. The technician, Elijah B., was courteous and professional. And he even called veteran colleagues for a second opinion to address my concern. This demonstrated, in my mind, a good company approach to an issue.
- James lee
Elijah was the consummate professional
- C. Chin
Tito was great. He explained what was wrong with my garage door and gave me several options to fix it. I will definitely recommend them to friends.
- Kimberly R
Very cool experience, great service. Tech was polite and knowledgeable. He changed the remote box and the doors were working again. Thanks
- Ashraf Qureshi
Very pleased at availability - same day service at reasonable rate.
Derrick was very friendly, clearly expert and diagnosed problem right away.
Fixed quickly and taught me some things I didn't know(or forgot!) about our old door opener.
- Steve Saling
The technician, Derrick E., was very courteous and professional. I appreciate that he tried to salvage my 24-year-old garage door opener, but, as I suspected, it was time for a replacement. Derrick did a good job explaining new garage door options, then proceeded to install the new system. He also spent additional time to install garage door pulleys, springs and rollers. I was satisfied with his work as well as his demeaner.
Great is the only way I can describe the service.
- Dorothy Curtis
Fast, professional service.
- Anita R
The Precision technician, Bobby, was right on time for the appointment to replace a broken coil spring. He was very personable and explained all aspects of the job (cost, what he would replace, how to maintain the system after the repair). As a DIYer who did not want to tackle this job, I appreciated Bobby's expertise and ability to get the job done quickly and completely.
- Cliff Hopkins
Precision Technician was professional, and he explained the steps that needed to be replaced. The Management was instrumental in providing a price that I could work with.
I would recommend Precision Garage Doors to my friends.
- Barbara King
Rick, was very thorough in explaining to me the issue with the garage door. Very professional and can do attitude! Thank you Rick
- Gary Mulkins
I called at 10 am and the technician was at my house by 1:30 to figure out why garage door not closing. The technician was very professional and courteous.
- C. Maybury
Rick was great to work with and understood the issue and fixed it completely. If I ever have a problem with garage again, I will definitely make sure I request Rick to perform the work.
- Patrick Durant
Rick G was the consummate professional. He explained clearly the why and how of the problem as well as the solution and cost. Completed replacing all necessary parts after that.
I have used Precision over the years, never to be disappoointed. The technicians have always been prompt, professional, and efficient. I really cannot think of any area of the visit that could improve.
- Michael Durso
- Eugene Kudlik
We have been Precision door customers for years for a good reason. When my garage door spring snapped, I called for help immediately since we couldn't get our car out of the garage. Within 24 hours, we not only had an appointment but we had everything fixed! Layne, our service technician, arrived on time, explained what the repair would entail, diagnosed other problems with our garage door system and corrected them all in a timely and efficient manner. He was courteous and professional. We couldn't be more pleased.
- Cynthia Shields
If I am not mistaken, you installed the original garage door in our Town Home 29 years ago and left a sticker just above the light switch. I believe this is only the second time we have had the need to call you and you were just as responsive as the first time, very Professional, accurate and efficient. The Technician's name was 'Rick" and he was about the business of getting it done. Thank You.
- Ronald Bell
Rick was great. He called ahead and arrived on the early side. He looked at the problem, gave me the options for repair, and finished the job in VERY quick fashion.
- Joe Temenak
Great customer service. I purchased my Garage door from Overhead Garage Precision Door Service a couple of years ago. I recently needed service on the door, because it would not open. Anthony, the service tech arrived on time and took care of the problem in a professional manner. I did not bother to call around for estimates, based on my past experience with Precision Door I just phoned them because of the great service I received in the past.
- Michael Miller
I was very impressed with the service provided by Precision Door Service from beginning to end. Upon my telephone contact with the company, a representative promptly answered my call and was able to schedule a service appointment for the next day. The technician, Rick G., provided excellent service. He arrived within the scheduled time window, quickly assessed the work that needed to be done, advised me on the best course of action, and completed the installation of new drive cables, pullets and rollers and garage door openers well within the time frame of his estimate. Throughout the appointment he was highly professional, very technically competent and exhibited the very best in customer service skills, including a demeanor of honesty and trustworthiness. Based on my experience, I highly recommend this company.
- Sandra Gibson
very good service. got to the problem quickly
Derrick was extremely kind and helpful. He explained that he was very busy helping others and apologized for being late for his appointment. Derrick immediately got to work straightening our two inputs. He lubricated all our door closer springs. He worked quickly and tested the doors apparatus. We were very impressed by his abilities and attitude.
- Carol/ irwin Rubin
The fact that they were available on the weekend and looking at their review gave me confidence to have them come out to fix our garage door. Our Technician, Charles, was awesome. He was punctual, courteous and professional. He resolved the issue w/o question and provided some safety measures as we have kids. Much appreciated for the support.
- Kailash Gandar
We were very pleased with the repairs and upgrade on our garage door. Your representative, Chris, was very well informed, clearly experienced with his craft, and patient with questions.
The following should not be included in the review because it is a very minor criticism, but the phone jingle about garage doors that greets your callers sounded off-key and was repeated time after time after time while I waited to be connected. It probably does more to encourage clients to hang up rather than sell your product.
- Stephen St. john
Prompt excellent service! Thank you Anthony and Precision.
- Mary/leonard Arzt
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