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Read what people are saying
about Precision Garage Door in:

Silver Spring, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 87 reviews, averaging 4.84 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed new garage door. James the sale rep showed up on time, showed me all the options, provided quote, very professional quick and easy. Wes the installer showed up on time, completed job quickly. Works great, looks great. I would recommend these guys, would use them again.
Larry Campbell
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kieth was most professional and courteous. He analyzed the problem with loopsided garage door that had stopped 3/4 of the way down a few hours earlier. Keith did was necessary to get the door safely up so that I could drive my car out safely. When I called Precision they promptly scheduled me for an appointment the same day within hours of my call. Five stars each for Keith and Precision. I will refer you to my friends.
Hercules Pinkney
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I googled garage door repair and Precision popped up. So I went to there website and the chat box popped up. I typed in what I needed and by 2:00 pm the same day my door was fixed. WOW! Great service quick response and very nice and knowledgeable installer.
Zoomscan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Definitely 5 star rating! Keith was very professional and knowledgeable about my problem. My remote started working again as if nothing was ever a problem but Keith explained to me what the problem was a gave me a recommendation on replacing my motor. No up selling, just plain honesty. This was my first time calling Precision and I will definitely keep their number for any future problems with my garage door. You guys truly are the best!
Sabrina Hicks
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excelenty service. Knowledgeable, efficient and customer oriented. They don’t try to sell you unnecessary services and charge only what is necessary. Great company!
Richard Nafzger
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Another very positive experience with Precision, and especially the Technician who came, Keith. Cannot think of how the service could have been any better. He was prompt, efficient, answered all of my questions
Michael Durso
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was very knowledgeable and polite. Great service!! Keith made the difference. I will call them again because of Keith!!
Kathy Carpenter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called this morning and got an appointment for today! Tech. called before he came and was prompt, efficient and polite.
Bill Straub
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith your technician was wonderful. He was very efficient and knowledgeable. He was very friendly and did a great job.
Stuart Mopsick
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and fast service correcting a minor problem at no cost to us.
John Weeks
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith arrived at the front end of the appointment window.I really appreciated not having to wait several hours. Keith was prompt, knowledgeable, courteous and professional. He gave me a sense of confidence about the quality and safety of the repair. Your company was extremely responsive and attentive. An overall excellent experience..
Gary Henderson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision quickly handled our garage door needs. The lift spring snapped and with a call to precision, they were able to send out a technician the following morning. Keith, the technician, called ahead of time, arrived with in the appointment window, and worked quickly to fix our garage door. He then took the time to explain how the spring system worked and how to take care of the door track over time. The price for parts and labor were extremely fair.
Rebecca Lane
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give Precision and Keith, specifically, 5 stars. This is the third time in 5years we have used Precision, and it’s the second time in 3months Keith has responded to,our call. (I’m sure I chose Precision originally off Angie’s List. You probably offered a maintenance special through them. We had a company sticker in the garage that helped me to remember whom to call.). I very much appreciate the way the company tells you who is coming and gives you information about that person, including providing their picture. And I appreciate the marked trucks. Keith came to our home to install new openers just a few months ago, but my husband handled that call, so I had not met him and would not have recognized him. Keith was on time, he communicated with us about his arrival time, he knew exactly what was needed right away. But what I really appreciated was that he thought the broken mechanism might be under warranty and took the initiative to check for that, and indeed it was. I would not have known that—I didn’t even inquire. He could have charged me full price, and I wouldn’t have known the difference. So I appreciate his honesty and initiative on that. All in all, a job well done. Thank you. BC
Barbara Carreno
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service.
Jane Rand
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, prompt diagnosis and correction of the problem and good recommendations for maintenance. Very pleased with service and technician.
Debbie Bragg
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was delighted with the service from Precision. I was able to schedule an appointment for the next day. The technician diagnosed the broken spring quickly. In addition to making the repair, he showed me how to properly lubricate the new springs as well as the hinges and answered questions I had about wi-fi enabled motors. I would definitely recommend the company!
Peggy Schoen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with service received yesterday. My remotes, keypad and automobile transmitter were not opening/closing one of my garage doors. After numerous attempts to resolve the situation myself, I contacted Precision Door staff for assistance. When telephone assistance did not resolve staff put me on to technician for on-site diagnosis and resolution. Tech Keith was on-time and after working through a few scenarios recommended replacement of the door opener. Keith was very thorough in his analyses and diagnosis, explaining pros and cons of various options in a manner that made it simple and logical for me to comprehend. He was very professional and patiently responded to any questions I had. I am very satisfied with his performance and workmanship. I am glad we took his recommendations and replaced both door openers. I'd highly recommend Precision Door Inc. to anyone needing garage door service.
Aubrey Charles
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the promptness and quality of your service. With 2 hours of calling your office, Keith came and installed new springs and a new garage door opener. He was most professional and friendly and explained very well the functions of the new opener. Will recommend you highly to other people needing this service.
James Beadles
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This morning our garage door would not open. Found precision through google and Keith was here within 90 minutes. He was so knowledgeable and professional. Fixed issue of broken spring quickly and went over several maintenance points with us. Would definitely recommend Keith and this company.
Maureen Macvittie
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

JR was a great tech, clear communicator and very timely with estimate. Thanks for the help!
Dr. Lui
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They people who installed my garage door were very cordial and help me walk through th e things I need to know.
Zekarias Tekle
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great tech Derick very helpful
J.s. Matta
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision door service was wonderful. I got a same day appointment. The technician who came, Derrick, was fast, clear and totally professional. His assistant, whose name I didn't get was also terrific. Derrick diagnosed the problem immediately and fixed it in five minutes. They then lubed the whole door and made sure everything worked perfectly. Wow-I couldn't have been more pleased. They went above and beyond and made another small repair to the power source. They were at my house for about 15 minutes. As they were leaving I said: wait, I need to pay you. The repair was so quick (screwing in the arm bracket that had come out of the wall) that they didn't charge me. They just said be sure to call us again if anything goes wrong. I will! Thank you!
Elizabeth Sternberg
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service person, Keith, was very professional and informed me of my problems so I could understand what was going on. I would give him a 5 rating.
Sandy Halprin
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

job well done, found nothing and charged nothing. worker was very knowledgable. and very professional
Frank Barsotti
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with the service received from your company. The technician did a really good job of explaining everything and had us up and running in less than an hour. We are very pleased and will call you again if the need arises.
Timothy Anderson
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The serviceman called when he was on his way. He arrived when he said he would and he replaced both springs on one of our garage doors and also four pulleys. The entire job was finished within the hour. The door goes up and down a lot smoother than it did before. I give them a five star rating for their service and professionalism, but I do think they are a bit pricey. With that being said, I didn't compare their prices. I used them because of the reviews I read on line.
L Brady
A Response from: Harry

Thank you for your comments and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Services are timely and courteous. The crew appears to be well-trained with profound knowledge and provided useful recommendations after repairs. I will highly recommend Precision for garage door work.
Chun Lee
A Response from: Harry

Thank you for your business. We appreciate our customers!

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They came quickly and our technician, Garry is personable and seems quite competent.
Roger Dorris
A Response from: Harry

We appreciate your comments about Precision and Garry. Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gary was on time, courteous and quickly repaired the garage door opener. Great job.
Nick Marchica
A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
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