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Read what people are saying
about Precision Garage Door in:

Silver Spring, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 117 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was great. He called ahead and arrived on the early side. He looked at the problem, gave me the options for repair, and finished the job in VERY quick fashion. Thanks!
Joe Temenak
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service. I purchased my Garage door from Overhead Garage Precision Door Service a couple of years ago. I recently needed service on the door, because it would not open. Anthony, the service tech arrived on time and took care of the problem in a professional manner. I did not bother to call around for estimates, based on my past experience with Precision Door I just phoned them because of the great service I received in the past.
Michael Miller
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed with the service provided by Precision Door Service from beginning to end. Upon my telephone contact with the company, a representative promptly answered my call and was able to schedule a service appointment for the next day. The technician, Rick G., provided excellent service. He arrived within the scheduled time window, quickly assessed the work that needed to be done, advised me on the best course of action, and completed the installation of new drive cables, pullets and rollers and garage door openers well within the time frame of his estimate. Throughout the appointment he was highly professional, very technically competent and exhibited the very best in customer service skills, including a demeanor of honesty and trustworthiness. Based on my experience, I highly recommend this company.
Sandra Gibson
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very good service. got to the problem quickly
Eugene Kudlik
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick was extremely kind and helpful. He explained that he was very busy helping others and apologized for being late for his appointment. Derrick immediately got to work straightening our two inputs. He lubricated all our door closer springs. He worked quickly and tested the doors apparatus. We were very impressed by his abilities and attitude.
Carol/ irwin Rubin
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The fact that they were available on the weekend and looking at their review gave me confidence to have them come out to fix our garage door. Our Technician, Charles, was awesome. He was punctual, courteous and professional. He resolved the issue w/o question and provided some safety measures as we have kids. Much appreciated for the support.
Kailash Gandar
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the repairs and upgrade on our garage door. Your representative, Chris, was very well informed, clearly experienced with his craft, and patient with questions. The following should not be included in the review because it is a very minor criticism, but the phone jingle about garage doors that greets your callers sounded off-key and was repeated time after time after time while I waited to be connected. It probably does more to encourage clients to hang up rather than sell your product.
Stephen St. john
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt excellent service! Thank you Anthony and Precision.
Mary Arzt
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your Repair Man Rick Gueory was Outstanding 5 A+!!! Installed new Springs, Rollers, and Cables...
Pedro Vila
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was excellent. He called to see if it was alright for him to come 30 minutes early. Very polite and professional.
Barron Oakcrum
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased to have chosen Precision Door Service. My technician, Chris was professional, knowledgable and able to direct me in the best choices to solve the problem. I needed an adjustment and Derrick was back the next day. He too was professional and very easy to work with. he analyzed the situation and made the adjustment. In all, a very enjoyable process.
Robert Cooley
A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Chris. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician, Rick Gueroy, was knowledgeable, friendly, professional, and efficient. He arrived at the end of a long day and promptly diagnosed the issues and instead of scheduling to return another day he worked into the evening to ensure our family had a silently smooth new garage door opener installed. We could not have been more pleased with the service he provided and would highly recommend Rick and the Precision Team to other customers in the area!
Jordan Love
A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Rick. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Opener Install
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good Job but there was a little clean up that was needed on the inside door.
Bill Truitt
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Work was effectively done in a timely manner the technician was an expert at what he did and he completed the task in a very short time
William Warren
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called on a Sunday & someone answered the phone!!!! We were able to get an appointment for Monday afternoon. Rick came early (he texted & called to see if it was ok). He diagnosed the problem within a few minutes. He was able to do other work as well that I had no idea we could do -- he programmed our outdoor keypad for both doors. So knowledgeable & polite. We have used this company for many years & the technicians are very competent.
Jane & richard Sassoon
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick installed our new garage door opener. He called before he got here. Checked out our old opener and determined that after 25 years, it had finally given up. He had two options of openers for us and after we made our selection, he quickly and efficiently installed it. He programmed it and showed me how to work it.
Diane and Bill Straub
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found you on Angie’s List. Very satisfied with the work. Rick was professional and pleasant to work with.
Gary Nuss
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with Joe C's service last Friday. Joe showed up on time and was very professional and methodical in his approach to the task of resolving the garage door problem. Joe was fully covid-19 compliant as he wore his mask on arrival and throughout the repairs. He carefully explained the repairs that were done. His recommendations on maintenance were well received and will be adopted. Thanks for a job well done.
Aubrey Charles
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe was a very competent tech, with solid communication skills. His explanations were clear and he was very efficient. Also, he’s fundamentally a nice person. The last Precision Garage Door tech who helped us out about two months ago, Rick, was similarly impressive.
Bonnie & steve O'rourke
A Response from: Mike Brickner

Bonnie & Steve, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on Joe!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Marcus and Preston were very friendly and communicated repair options clearly. The same day service eased my stress. Garage door was fully functional with in 5 hrs of service call!
Phil Burlin
A Response from: Mike Brickner

Phil, Thanks so much for choosing Precision Doors and giving us the opportunity to repair your door. We truly take pride in our crew here and each one of us try to give the personal attention that everyone deserves when calling on a service company. Thanks for leaving us such a stellar review as well and if you have any questions or future concerns please don't hesitate to contact us. We also thrive on the recommendations that our customers give to neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was out today and fixed my garage doors. He was very professional, friendly and I really enjoyed meeting him. This is the second time I have used your company and have been very pleased.
Patricia Dipietrantonio
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My 16 year old double garage door failed yesterday. I called Precision and was pleasantly surprised to get a cancellation slot the next day. The technicians were Rick and Max, who were courteous and friendly. Rick examined the door assembly, which had multiple defects, and outlined on a tablet three options for repair, with differing costs and guarantee periods. He patiently and clearly explained the alternatives and answered all my questions. There was no hard sell to take the most expensive option. Once I had decided, the pair worked quickly and efficiently during a steamy hot day. They considerately placed covers over the bed of an historic truck I had in the garage, whose battery I had omitted to charge and was unable to move. The work completed was first class, and they cleaned up well afterwards. I would have no hesitation whatsoever in recommending or referring Precision to other customers. Good service pays in the end!
Callum Murray
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the first phone call to the post installation training Precision Door was very helpful, courteous and efficient replacing our garage door opener. Rick was the technician who came to our house. He is knowledgable, very pleasant, extends himself to provide good customer service and to ensure that I was satisfied. He did a fine job
Bonnie & steve O'rourke
A Response from: Mike Brickner

Bonnie & Steve, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was very prompt and clear in his recommendations. Finished putting on new opener and touch pad within an hour. Very professional and courteous!
Kathleen Smith
A Response from: Mike Brickner

Kathleen, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called with a problem at 3 PM. Broken spring kept me stuck in the garage. Problem fixed professionally and courteously by 7:30 PM. What more is there to be said???
Silver Spring MD
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wanted to go to senior shopping at 6 AM and garage door wouldn't open. Precision Door chat got me an appointment within minutes. Sherman came at the early end of the window, solved my problems, got the garage door raised so I could shop. The morning panic is over and am pleased with the solution. Thanks Sherman and PDS.
Barbara Haggh-Huglo
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I trusted your company to replace my garage door and opener. Your technicians were very professional, friendly and efficient. Shawn A., keep me informed during every step of the process from ordering to installation. I could not have asked for a more positive experience. This company is the Best!
Gary Henderson
A Response from: Mike Brickner

Thank you so very much for your loyalty and for the kind words. Each one of us are dedicated to making your experience wonderful and we're glad to hear that you had another great experience with Precision Door Service.

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We just had our garage door repaired by Sherman. He was great...prompt, courteous, and knowledgeable! He answered all of my questions and shared some helpful maintenance tips as well. I would highly recommend him and Precision to anyone seeking garage repair. They never disappoint!
Bobette Banks
A Response from: Mike Brickner

Thank you Bobette!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and timely service. Very professional and knowledgble. I feel confident that work was done correctly.
Gary Henderson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician, Keith, was a true professional who explained everything that was wrong in total detail, followed by my options for repairs. The entire process took less than an hour, and he provided troubleshooting on the door not opening during sunny days. A terrific, hassle-free experience from beginning to end.
GN
Service Provided:
Broken Garage Door Spring Repair
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