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Read what people are saying
about Precision Garage Door in:

Silver Spring, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 77 reviews, averaging 4.82 Stars:
Review:

Keith arrived at the front end of the appointment window.I really appreciated not having to wait several hours. Keith was prompt, knowledgeable, courteous and professional. He gave me a sense of confidence about the quality and safety of the repair. Your company was extremely responsive and attentive. An overall excellent experience..
Gary Henderson
Keith C Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Precision quickly handled our garage door needs. The lift spring snapped and with a call to precision, they were able to send out a technician the following morning. Keith, the technician, called ahead of time, arrived with in the appointment window, and worked quickly to fix our garage door. He then took the time to explain how the spring system worked and how to take care of the door track over time. The price for parts and labor were extremely fair.
Rebecca Lane
Keith C Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

I give Precision and Keith, specifically, 5 stars. This is the third time in 5years we have used Precision, and it’s the second time in 3months Keith has responded to,our call. (I’m sure I chose Precision originally off Angie’s List. You probably offered a maintenance special through them. We had a company sticker in the garage that helped me to remember whom to call.). I very much appreciate the way the company tells you who is coming and gives you information about that person, including providing their picture. And I appreciate the marked trucks. Keith came to our home to install new openers just a few months ago, but my husband handled that call, so I had not met him and would not have recognized him. Keith was on time, he communicated with us about his arrival time, he knew exactly what was needed right away. But what I really appreciated was that he thought the broken mechanism might be under warranty and took the initiative to check for that, and indeed it was. I would not have known that—I didn’t even inquire. He could have charged me full price, and I wouldn’t have known the difference. So I appreciate his honesty and initiative on that. All in all, a job well done. Thank you. BC
Barbara Carreno
Keith C Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Excellent service.
Jane Rand
Derrick E Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Excellent service, prompt diagnosis and correction of the problem and good recommendations for maintenance. Very pleased with service and technician.
Debbie Bragg
Keith C Service Provided:
Garage Door Repair
Technicians:
Review:

I was delighted with the service from Precision. I was able to schedule an appointment for the next day. The technician diagnosed the broken spring quickly. In addition to making the repair, he showed me how to properly lubricate the new springs as well as the hinges and answered questions I had about wi-fi enabled motors. I would definitely recommend the company!
Peggy Schoen
Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Very pleased with service received yesterday. My remotes, keypad and automobile transmitter were not opening/closing one of my garage doors. After numerous attempts to resolve the situation myself, I contacted Precision Door staff for assistance. When telephone assistance did not resolve staff put me on to technician for on-site diagnosis and resolution. Tech Keith was on-time and after working through a few scenarios recommended replacement of the door opener. Keith was very thorough in his analyses and diagnosis, explaining pros and cons of various options in a manner that made it simple and logical for me to comprehend. He was very professional and patiently responded to any questions I had. I am very satisfied with his performance and workmanship. I am glad we took his recommendations and replaced both door openers. I'd highly recommend Precision Door Inc. to anyone needing garage door service.
Aubrey Charles
Keith C Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Very pleased with the promptness and quality of your service. With 2 hours of calling your office, Keith came and installed new springs and a new garage door opener. He was most professional and friendly and explained very well the functions of the new opener. Will recommend you highly to other people needing this service.
James Beadles
Keith C Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

This morning our garage door would not open. Found precision through google and Keith was here within 90 minutes. He was so knowledgeable and professional. Fixed issue of broken spring quickly and went over several maintenance points with us. Would definitely recommend Keith and this company.
Maureen MacVittie
Keith C Service Provided:
Garage Door Repair
Technicians:
Review:

JR was a great tech, clear communicator and very timely with estimate. Thanks for the help!
Dr. Lui
James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Representative:
Review:

They people who installed my garage door were very cordial and help me walk through th e things I need to know.
Zekarias Tekle
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great tech Derick very helpful
J.s. Matta
Derrick E Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Precision door service was wonderful. I got a same day appointment. The technician who came, Derrick, was fast, clear and totally professional. His assistant, whose name I didn't get was also terrific. Derrick diagnosed the problem immediately and fixed it in five minutes. They then lubed the whole door and made sure everything worked perfectly. Wow-I couldn't have been more pleased. They went above and beyond and made another small repair to the power source. They were at my house for about 15 minutes. As they were leaving I said: wait, I need to pay you. The repair was so quick (screwing in the arm bracket that had come out of the wall) that they didn't charge me. They just said be sure to call us again if anything goes wrong. I will! Thank you!
Elizabeth
Derrick E Service Provided:
Garage Door Repair
Technicians:
Review:

The service person, Keith, was very professional and informed me of my problems so I could understand what was going on. I would give him a 5 rating.
Sandy Halprin
Keith C Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

job well done, found nothing and charged nothing. worker was very knowledgable. and very professional
Frank Barsotti
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Keith C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Very happy with the service received from your company. The technician did a really good job of explaining everything and had us up and running in less than an hour. We are very pleased and will call you again if the need arises.
Timothy Anderson
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The serviceman called when he was on his way. He arrived when he said he would and he replaced both springs on one of our garage doors and also four pulleys. The entire job was finished within the hour. The door goes up and down a lot smoother than it did before. I give them a five star rating for their service and professionalism, but I do think they are a bit pricey. With that being said, I didn't compare their prices. I used them because of the reviews I read on line.
L Brady
A Response from: Harry

Thank you for your comments and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Services are timely and courteous. The crew appears to be well-trained with profound knowledge and provided useful recommendations after repairs. I will highly recommend Precision for garage door work.
Chun Lee
A Response from: Harry

Thank you for your business. We appreciate our customers!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

They came quickly and our technician, Garry is personable and seems quite competent.
Roger Dorris
A Response from: Harry

We appreciate your comments about Precision and Garry. Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Gary was on time, courteous and quickly repaired the garage door opener. Great job.
Nick Marchica
A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

The service provider was direct, concise, and solved my problem in a very short time.
Walter Haass
A Response from: Harry

We appreciate your business. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Prompt and courteous service. Technician appeared to be very knowlegeable.
Jane Sassoon
A Response from: Harry

Garry is very knowledgeable. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

They were on time, efficient and fixed the problem (spring and rollers). The only reason I did not give them a 5 was because of cost. I would have loved to have had the job done at a cheaper cost. After the fact, I searched around for comparable services and believe I may have been able to get the job done cheaper elsewhere. However, I caution my thinking because the materials I may have received could be top notch &/or other companies' services could be shabby. For me, it's my lack of knowledge.
Veda Russ
A Response from: Harry

Thank you for your comments. We are licensed and insured, unlike some other "companies". We use only high quality parts. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Garry called and told me when he was coming. He was right on time. Told me what was wrong with my garage door opener, gave me some ideas of what should be done and he completed that work in an hour. This company is wonderful. And I will call them again, if I have issues. Thanks so very much for being good at what you do.
Bill Straub
A Response from: Harry

Thank you for your kind words about Precision and Garry. He represents us well. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great! Thank you!
Sue Chung
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

Barry C is the bomb! They came out super fast, gave me a great price and was honest and knowledgable. I highly recommend Barry, he was great!
Jeremy Beaver
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Barry C Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

We bought our garage door from Precision 14 years ago and they have kept it working for all these years. They come on time, are polite, efficient and honest.
Karen Shilling
A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Garry was excellent, on time and very professional. The work appears very good. I was surprised to notice after he left that the springs installed were not the green coated springs that your website touts so highly but rather, they appear to be conventional uncoated steal springs, at $200 each.
Greg Mueller
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Garage door was working prior to repair. Door need a broken spring replaced which they replaced but the opener stopped functioning after the repair. Was told the capictor was bad and then told have to replace complete garage opener. Totally dissatified and wpuld not use this service again. The chains were left hanging in garage.
Abu Hatim
A Response from: Harry

We are continuing to try to resolve this issue with you. Thank you for your comments.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Needed help in programming garage door opener. The guys were super helpful. Precision is on my call list for any garage service.
Wendell Bunyan
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Opener Install
Product:
Opener
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