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Read what people are saying
about Precision Garage Door in:

Germantown, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 52 reviews, averaging 4.83 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was our technician today to reset the garage door that wouldn’t open/close. He was friendly, well-informed and professional. We were very pleased with his service.
Herbert Hull
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe and Dakota did a great job in replacing our garage door opener. The installation included WiFi, which is exciting. Joe explained how everything worked. We are very satisfied.
David Miller
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith did emergency repair on our garage door. I called Precision on Monday evening after our spring broke. Keith was at our house on Tuesday afternoon to replace the spring. He also made other needed repairs. Keith was very thorough in his explanations of what he was doing and why. He was very good about answering all of my questions. Keith's workmanship was of very high quality and very efficient. I am very glad that I called Precision. Keith made great improvements to our garage door. Thank you
Greg S
A Response from: Mike Brickner

Greg, Wow! Thanks for sharing your experience online. We're very pleased to hear that Keith was able to assess and repair your door and that you're extremely pleased with the visit. Please be sure to call on us again when needed and if to pass us along to neighbors, friends or family if you see fit!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service. Rick G. is a professional and very responsible during the COVID-19 pandemic. I enjoyed doing business with this company.
Bernice Gleaton
A Response from: Mike Brickner

Bernice, Thanks so much for choosing us and leaving a kind word for our company and Rick. We're glad to hear it was a great experience and hope you're doing well through this trying and difficult time.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was polite and professional. He explained everything thoroughly. Work was completed in a timely manner. Would recommend Rick and have him back to service my garage door again.
Peggy Duffy
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The two men that replaced my garage doors were very polite they did a great job they cleaned everything up when they were done I have no complaints, I will definitely pass the word to all my friends if they ever need a garage door replaced or fixed
Marlene Jacques
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was able to setup an appt quickly to send out a tech for my malfunctioning garage door opener. He came out on a Sunday, which was very convenient for me. The tech called in advance and showed up on time. He was very friendly and resolved the opener issue in a matter of minutes (it was a minor issue). While he was there I had him replace our worn-out, noisy rollers, which he did very quickly and for a reasonable price. The door now opens so smoothly and quietly...it's like brand new. He also gave me some great advice/tips on keeping my door working smoothly. Will definitely use Precision again!
Patrick Hovis
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service, I called last minute on a holiday and the tech came out within just a few hours
Peter Gruenfelder
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Around Spring 2011 the garage door was bend due to a cheap building materials when the builder built townhouses around 2000. I had to replace/install a better quality garage door and included hardwares. However, I called recently to replace a broken garage door spring which it was under 10 years warranty for hardwares and lifetime garage door. Make sure you keep a copy of your service/repair invoice in hand as when I called in for service as they did not have any record history in the past. Otherwise, Precision Overhead Garage Door Service did a great service that honor anything what I have in my record. A technician did a great job as he contacted me via text and get it done in about 30 minutes within a smaller window time frame.
Tedd Warshauer
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairman who did the work was great.
Chris Schoen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

If your garage door needs service, call precision door. Do not mess around with any other company! Precision door is fast, courteous and very reasonable. My service technician Keith was awesome.
Charles Hayes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everyone we have spoken to and worked with has been great. Service was timely and the cost is competitive and better than some others.
Joan Gough
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very nice guy and very helpful. Very polite. Definitely use them again.
Jumarcelon Castro
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick and professional service. Tech was prompt, pleasant, courteous and thorough.
Stephen Thornberry
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision for our garage needs since 2003 and wouldn't use anyone else!
Keith Herbert
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed with the professionalism and thoroughness of Precision Garage Door's technician. He was on time, communicative, and helpful. I would definitely recommend this service. Thank you so much!
Cynthia Silves
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My service tech Barry C was amazing, personable and took the time to explain. Called 20 min before arriving and well within the window of time given. Would highly recommend him and precision. The online chat was also easy and helped a lot. Thank you!
Shahul Usman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith C was excellent! I feel that I am well informed about lubricating different parts of the door and he also gave me good information on the motor.
Andrew Taylor
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The young man who came to service my garage door, Keith, was pleasant, professional and very informative. I would highly recommend Precison, and especially Keith to anyone!
Terri Murphy
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Went to Precision because it was where I always go for service. I was completely satisfied the first two times, and will always come back here as you guys are the best company in the area. A little pricey, but I am happy to pay for the quality, value & service that was received.
John Dickenson
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He was running a little late but when he arrived he was professional and properly installed the keypad.
K Carter
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was referred by my neighbor. The work that was done definitely met my expectations. I rate my experience a 5. New motors were install, and the doors were balanced. The technician was very informative and had a very professional attitude. I would highly recommend Precicion services.
Freddy Garcia
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

At 5 am in the morning my son was left the house to do his Navy reserve duty. He immediately returned and told me the garage door would not open. I tried to open it, and immediately realized there was a real problem with the door, one of the torsion springs had broken. This was not a job I could take on so I went to the internet and found Precision. It was 6:30 am, and there was a "Let's Chat!" As a lark I clicked on the chat button, and I got an immediate response. I set up an appointment for between 8 am and 12 noon that same day. At 9;30 Harry and a colleague showed up, did the repair and were on their way in about an hour. They were very professional and did a great job. I appreciated the quick response and the great job. Would recommend then to anyone needing this kind of work. Regards, Andy from Darnestown, MD - a very satisfied customer.
Andrew Gerber
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are disappointed with the handling of our broken remote especially after great service with instalation of auto door. I called twice about the inoperable remote, secretary promised return calls, I asked to have manager call back, time passed ..,
Rosemary Derosa
A Response from: Harry

Thank you for allowing us to rectify this situation and ensure you are pleased.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gary came and diagnosed the problem straight away. He was very pleasant and knowledgeable. I immediately saw the problem as he described it. In about 30 minutes he had completed the repair and I was very satisfied. Give him a raise! I wish every tech was as nice ! 5 ++
Kate Mcmanus
A Response from: Harry

Garry's customers love him! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very happy with every aspect of our dealing with " Precision " .Thank you .
Atarod Modjtabai
A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and courteous technician. He explained clearly what he did to correct our problem. We are very pleased.
Stephen Thornberry
A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service. Called Sunday night and their technicians were out by 9:30 the next morning. Quick , efficient service. Highly recommend. Very reasonable . In the age of contractors being unreliable, this service was very appreciated !
Margo McArthur
A Response from: Mike Brickner

Thank you for choosing Precision for your garage door needs. We appreciate your business and your comments.

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service. Came on time, gave proper solution for door's problem with reasonable cost/explaination. Finished job on time.
Tushar Dave
A Response from: Mike Brickner

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Barry was on time, courteous, thorough and efficient. He identified the problem quickly (bad pulleys), changed them out, inspected the door and suggested easy maintenance steps I can take to keep things running smoothly. My door is now the quietest its been in years!
Abhijit Dasgupta
A Response from: Mike Brickner

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Rollers
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