Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
The service provided by Elijah and his teammate was thorough and completed in a very timely fashion. Both individuals were very polite and professional. I had full confidence in their assessment of the work that needed to be done and I was delighted with their focused and efficient efforts to complete the job of replacing the springs, rollers and cables.
- Chris Mathews
Austin came in and listened to my concerns. He examined the equipment and gave me my options for repair. James and Austin installed the new equipment needed the same day. It works great. We found your company in a valpak mailing. I'm glad we did.
- Pedro Petrovitch
We have had ongoing problems with an old garage door opener and finally decided it was time to change out the old for new. I called Precision Garage Door of Frederick because of the many excellent reviews. Lucky for us, Precision Garage Door sent Derek (Dee) to do our work. Derek talked to us about the different options for replacement and was prepared to replace on the spot. We love that kind of service. So often you have to wait for installation but Derek had everything he needed on his truck. He swapped out the old openers, as well as oil the existing track. He was done in a short time and helped me program our car garage door openers. Thank you so much for sending Derek our way!
- Melody Williams
Thank you for quick, professional service. The technician, Tito, was extremely knowledgeable about the garage and equipment and very easy to talk to, explaining the process from the start. Precision is the place to call for any garage door issues. Thanks again!
- Greg Edmundson
Derrick was my technician. My problem was my garage door going up and down at random times. I explained the history of the problem which had included calling the manufactures website and another company having been hired. He actually listened, reviewed what had been done and not done. He inspected the unit, redid some of the work and identified that the opening unit on the wall “that had been rep;aced” by the other company had indeed NOT been replaced. (I was charged for a new unit) Derrick redid the wiring and charged me for a service call. He did not try to sell me any “extras” or declare I needed a new unit. He also left his card and told me if his work did not fix the problem, he would be back as I probably would need a new “logic board”
Derrick also reprogrammed my remote and my car. He also showed me how to lock the door from the remote on the wall.
My faith in garage door technicians is restored. I’m highly recommending him and Precision to our neighborhood list of vendors.
- Linda Randolph
The technicians who came out (Kyler and Layne) get a 5 star review for politeness and professionalism. Kyler explained why I was having the issue and what needed to be done to fix. The overall 4 star review is because the quote over the phone when I described the problem was about 1/10th of what the repair for that issue actually cost.
our garage door spring anchor bracket had come off. When I contacted Precision via chat, they were very friendly and assigned Bobby. Bobby came on time and he was very professional. Precsion's quote was reasonable and competetive.I highly recommend them.
- Subbu Karanth
We got into our car first thing in the morning in order to get to an appointment, and much to our dismay, found that our garage door would not open. It appeared that a cable had broken and there was no way for us to open it, even manually. When I googled "highest rated garage door repair companies near me", Precision Garage Door came up first. As soon as I called, I was greeted by a very kind and helpful customer service rep who told me the first available appointment would be the following day. When I explained that we could not get our car out of the garage and we had several commitments that day that we couldn't miss, she managed to squeeze us in for an emergency repair that same day. The technician that came out to service the door, Jay, was extremely kind, helpful and knowledgeable. He immediately identified the problem and made the repair, all within less than 90 minutes. We've been in this house for 25 years and this is only the second time we've ever needed a garage door repair. But I can say in all honesty that should we need such a service again in the future, I would not hesitate to call Precision Garage Door nor would I hesitate to recommend them to anyone I know who is in need of garage door services. This is an outstanding company and it's easy to understand why they have such a phenomenal reputation and such a high rating. I can't say enough good things about them and appreciate how they helped us at a time when we really needed it.
- Jodi Kern
Charles was very amicable and fixed the problem within the hour. Thank you so much
- Debbie Hayre
Kyler was our service tech. Very nice, courteous, knowledgeable and answered any questions regarding repair.
He contacted me by phone to let me know when he would be arriving. Upon arriving went over what was wrong and what plan to fix. Presented with a quote. He was able to fix same day. He made sure working properly before he left and also made sure my remote garage door opener was working. Was given business card and notified to contact if have any issues.
Very professional and courteous company. From when first contact Sunday afternoon. Phone receptionist was friendly and tried to get someone to come out that afternoon but all service techs were booked. There was an appointment for Monday at 1pm. Told receptionist, I would call back if couldn’t get anyone to fix that Sunday. Responded that call back anytime their lines are always open.
Contact another company that’s advertised 24/7 hours. Gave my info and told someone would call me. Nobody called so called back to tell them to cancel my request. At that time told they probably didn’t return my call cause don’t work on Sundays.
So called back precision and made appointment. Receptionist was friendly and took my information down. Afterwards, received email confirmation of scheduled appointment.
Very pleased with the service and personnel at this company!!!
As a side note the other company contacted me first thing next day eager to make appointment. In fact, they called 2 times.
Save yourself some time and just make one phone call. Call Precision for your garage door repairs.
The technician who came to our home was very polite. Explained everything to us that was needed to repair our garage. I would recommend using this company.
- Irv and gayle Stamler
The service was OUTSTANDING!!!! The tech, Jay C, was AWESOME!!!! He was professional, polite, and very easy to talk to. He was patient and understanding with our questions and concerns. If we ever need service again we will MOST definitely ask for Jay. He's GREAT!!!!! Way to go Precision!!!!!
- Rick Wooten
The first time I used your company was last year. Keith C. came to repair my door. He told me exactly what was wrong. The previous owner hired someone that either didn’t know what they were doing or didn’t care. Well, it was evident that Keith knew what he was doing and he cared about getting it done right.
He’s an absolute professional and an asset to your company. Employees like him are hard to come by so my advice is do whatever it takes to keep him around.
(I needed another repair a couple weeks ago and specifically requested him. Once again, great job on his part)
- Westley Sye
Rick is a well trained Technician. He's courtesy, kind, knowledgeable, respectful and provided a through garage tune-up service. As a professional Technician, he did not use pressure tactics which is an enjoyable welcome.
- Bernard Garcia
I am thoroughly satisfied and happy with Precision. They are very prompt in answering clients' calls and take action. The technician who came to fix the remote was very friendly and knowledgeable.
- Ranga Nathan
Eric was very pleasant and repaired the garage door quickly
- Deborah Pinsky
Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Rick was our technician today to reset the garage door that wouldn’t open/close. He was friendly, well-informed and professional. We were very pleased with his service.
- Herbert Hull
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Joe and Dakota did a great job in replacing our garage door opener. The installation included WiFi, which is exciting. Joe explained how everything worked. We are very satisfied.
- David Miller
Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Keith did emergency repair on our garage door. I called Precision on Monday evening after our spring broke. Keith was at our house on Tuesday afternoon to replace the spring. He also made other needed repairs. Keith was very thorough in his explanations of what he was doing and why. He was very good about answering all of my questions. Keith's workmanship was of very high quality and very efficient. I am very glad that I called Precision. Keith made great improvements to our garage door. Thank you
- Greg Stortstrom
Wow! Thanks for sharing your experience online. We're very pleased to hear that Keith was able to assess and repair your door and that you're extremely pleased with the visit. Please be sure to call on us again when needed and if to pass us along to neighbors, friends or family if you see fit!
Excellent customer service. Rick G. is a professional and very responsible during the COVID-19 pandemic. I enjoyed doing business with this company.
- Bernice Gleaton
Thanks so much for choosing us and leaving a kind word for our company and Rick. We're glad to hear it was a great experience and hope you're doing well through this trying and difficult time.
Rick was polite and professional. He explained everything thoroughly. Work was completed in a timely manner. Would recommend Rick and have him back to service my garage door again.
- Peggy Duffy
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
The two men that replaced my garage doors were very polite they did a great job they cleaned everything up when they were done I have no complaints, I will definitely pass the word to all my friends if they ever need a garage door replaced or fixed
- Marlene Jacques
Precision was able to setup an appt quickly to send out a tech for my malfunctioning garage door opener. He came out on a Sunday, which was very convenient for me. The tech called in advance and showed up on time. He was very friendly and resolved the opener issue in a matter of minutes (it was a minor issue). While he was there I had him replace our worn-out, noisy rollers, which he did very quickly and for a reasonable price. The door now opens so smoothly and quietly...it's like brand new. He also gave me some great advice/tips on keeping my door working smoothly. Will definitely use Precision again!
- Patrick Hovis
Great customer service, I called last minute on a holiday and the tech came out within just a few hours
- Peter Gruenfelder
Around Spring 2011 the garage door was bend due to a cheap building materials when the builder built townhouses around 2000. I had to replace/install a better quality garage door and included hardwares. However, I called recently to replace a broken garage door spring which it was under 10 years warranty for hardwares and lifetime garage door. Make sure you keep a copy of your service/repair invoice in hand as when I called in for service as they did not have any record history in the past. Otherwise, Precision Overhead Garage Door Service did a great service that honor anything what I have in my record. A technician did a great job as he contacted me via text and get it done in about 30 minutes within a smaller window time frame.
- Tedd Warshauer
The repairman who did the work was great.
- Chris Schoen
If your garage door needs service, call precision door. Do not mess around with any other company! Precision door is fast, courteous and very reasonable. My service technician Keith was awesome.
- Charles Hayes
Everyone we have spoken to and worked with has been great. Service was timely and the cost is competitive and better than some others.
- Joan Gough
Very nice guy and very helpful. Very polite. Definitely use them again.
- Jumarcelon Castro
Quick and professional service. Tech was prompt, pleasant, courteous and thorough.
- Stephen Thornberry
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