Garage Door Repair in Germantown, MD

Mary Lou Tomson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Inquired about getting my garage door repaired around 8:30am Monday morning and it was fixed by 11:15am that day. My technician, Josey, called and actually got me in EARLIER than my original timeslot - how often does that happen? He was very professional and explained what needed to be done. He also understood my budget and was able to do an excellent job within my budget parameters. Highly recommend Precision and Josey for any garage work that you may need.

Marvin Nedrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christopher Brown was great. He answered all the questions I had. He also did an excellent job on my door and he explained all that needed to be done. I think he's a great employee for you.

Brad Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When we called we were able to get an appointment the very next day, Robert Schenck was our service man and he couldn't have been more polite and through. He got the realignment of our door fixed and got us back in service. I highly recommend your service! Brad Martin

Paul Sok-Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pat was very professional. He was on time and took the time to walk me through all the options and outlined the pros and cons. He was very knowledgeable and courteous. This was a great experience and I will definitely recommend to my friends.

PAE - Germantown, MD

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because I could not wait several days to have the garage door opener repaired or replaced. Earlier that day I had to leave my garage door open while running errands because it would not close. When I finally got it closed, I called a few garage door places. Only Precision was able to give me a next-day appointment. When Bobby arrived, he explained that my unit was 21 years old, and suggested several replacement options. I highly recommend Precision because of the tremendous customer service.

Hope McGuire

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service by Bobby, he is extremely knowledgeable and friendly. He explained every step thoroughly and worked very efficiently.

Carol & John Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Recommended by a neighbor. Thanks for your help

MINH NGUYEN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guy who fixed my garage today was very nice and experienced. He only needed a little bit of work and it was done, even spraying some lubricant to reduce the noise.

Mac Moyo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tavon Flowers the Technician came to service our garage. He was extremely professional, polite and courteous. He took the time to thoroughly explain the task on hand and how much it'd cost before he started. It was a pleasure having him service out garage.

Erica Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I tell you this is one of the best experiences I've had for anything repair related, I mean it. From the friendly woman that helped me on the phone to the phenomenal job done by the technician (Jay) - I am more than pleased! Not only were they able to accommodate me the same day and earlier than I hoped, but the job was done fast, explained well and left me feeling much more confident than ever in knowing it was done right. I cannot thank Jay enough for his help because I would have been stressed out if he wasn't able to fix my garage door AND the cost was reasonable! SO SO happy!

Steve Sinni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician, Tito, was excellent. Extremely professional, polite, and knowledgeable. He knew just what to do to fix our problem the right way. The garage door opener is now "purring" like never before. Tito noticed a broken part on the door itself. He was able to repair it, likely saving us the cost of a new garage door in the futre if the problem was left unattended. Thanks, Tito!

Chris Farrar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a great experience working with Tyler and his attention to detail in resolving my garage door problems! Highly recommend Tyler and working with them in the future

James Shover

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

meet all expectations/ Fast and courteous service, Jamal was very professional and did great and quick work. Same day appointment

Andy Ros

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was Brent. He showed up earlier than schedule time and completed the work in a timely manner. He was super professional and kept me informed throughout the repair. Before he left, he made some adjustments to the motor to make sure it’s running in tiptop shape. Gave me some tips and pointers as well. Highly recommend precision. Major kudos to Brent. Thank you!!

William Jamieson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was friendly, fast, and good. My technician was professional Tony S did an awesome job.

Dean Ormsby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito was polite and knowledgeable regarding garage door repairs. He explained what needed to be done and performed the repairs quickly and efficiently.

Patricia Moran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found you on the web. Did not realize how much it cost to repair the pulley and springs. But the service was great and Jamal was very polite and got the job done!!! Thanks for your service.

Sharine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Received terrific repair work from Elijah this afternoon. He checked the door and gave an estimate on site. He had all the repair parts in his truck so all repair was done within an hour. Elijah was polite and very knowledgeable. I strongly recommend Precision for ant garage door work. Thank you!!

Stephen Thornberry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick arrived at the time expected and worked quickly and efficiently. He explained what he would do and also explained the invoice. We are very pleased

Chris Mathews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service provided by Elijah and his teammate was thorough and completed in a very timely fashion. Both individuals were very polite and professional. I had full confidence in their assessment of the work that needed to be done and I was delighted with their focused and efficient efforts to complete the job of replacing the springs, rollers and cables.

Pedro Petrovitch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin came in and listened to my concerns. He examined the equipment and gave me my options for repair. James and Austin installed the new equipment needed the same day. It works great. We found your company in a valpak mailing. I'm glad we did.

Melody Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have had ongoing problems with an old garage door opener and finally decided it was time to change out the old for new. I called Precision Garage Door of Frederick because of the many excellent reviews. Lucky for us, Precision Garage Door sent Derek (Dee) to do our work. Derek talked to us about the different options for replacement and was prepared to replace on the spot. We love that kind of service. So often you have to wait for installation but Derek had everything he needed on his truck. He swapped out the old openers, as well as oil the existing track. He was done in a short time and helped me program our car garage door openers. Thank you so much for sending Derek our way!

Greg Edmundson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for quick, professional service. The technician, Tito, was extremely knowledgeable about the garage and equipment and very easy to talk to, explaining the process from the start. Precision is the place to call for any garage door issues. Thanks again!

Linda Randolph

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick was my technician. My problem was my garage door going up and down at random times. I explained the history of the problem which had included calling the manufactures website and another company having been hired. He actually listened, reviewed what had been done and not done. He inspected the unit, redid some of the work and identified that the opening unit on the wall “that had been rep;aced” by the other company had indeed NOT been replaced. (I was charged for a new unit) Derrick redid the wiring and charged me for a service call. He did not try to sell me any “extras” or declare I needed a new unit. He also left his card and told me if his work did not fix the problem, he would be back as I probably would need a new “logic board” Derrick also reprogrammed my remote and my car. He also showed me how to lock the door from the remote on the wall. My faith in garage door technicians is restored. I’m highly recommending him and Precision to our neighborhood list of vendors.

JW

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians who came out (Kyler and Layne) get a 5 star review for politeness and professionalism. Kyler explained why I was having the issue and what needed to be done to fix. The overall 4 star review is because the quote over the phone when I described the problem was about 1/10th of what the repair for that issue actually cost.

Subbu Karanth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

our garage door spring anchor bracket had come off. When I contacted Precision via chat, they were very friendly and assigned Bobby. Bobby came on time and he was very professional. Precsion's quote was reasonable and competetive.I highly recommend them.

Jodi Kern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We got into our car first thing in the morning in order to get to an appointment, and much to our dismay, found that our garage door would not open. It appeared that a cable had broken and there was no way for us to open it, even manually. When I googled "highest rated garage door repair companies near me", Precision Garage Door came up first. As soon as I called, I was greeted by a very kind and helpful customer service rep who told me the first available appointment would be the following day. When I explained that we could not get our car out of the garage and we had several commitments that day that we couldn't miss, she managed to squeeze us in for an emergency repair that same day. The technician that came out to service the door, Jay, was extremely kind, helpful and knowledgeable. He immediately identified the problem and made the repair, all within less than 90 minutes. We've been in this house for 25 years and this is only the second time we've ever needed a garage door repair. But I can say in all honesty that should we need such a service again in the future, I would not hesitate to call Precision Garage Door nor would I hesitate to recommend them to anyone I know who is in need of garage door services. This is an outstanding company and it's easy to understand why they have such a phenomenal reputation and such a high rating. I can't say enough good things about them and appreciate how they helped us at a time when we really needed it.

Debbie Hayre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Charles was very amicable and fixed the problem within the hour. Thank you so much

Leonor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyler was our service tech. Very nice, courteous, knowledgeable and answered any questions regarding repair. He contacted me by phone to let me know when he would be arriving. Upon arriving went over what was wrong and what plan to fix. Presented with a quote. He was able to fix same day. He made sure working properly before he left and also made sure my remote garage door opener was working. Was given business card and notified to contact if have any issues. Very professional and courteous company. From when first contact Sunday afternoon. Phone receptionist was friendly and tried to get someone to come out that afternoon but all service techs were booked. There was an appointment for Monday at 1pm. Told receptionist, I would call back if couldn’t get anyone to fix that Sunday. Responded that call back anytime their lines are always open. Contact another company that’s advertised 24/7 hours. Gave my info and told someone would call me. Nobody called so called back to tell them to cancel my request. At that time told they probably didn’t return my call cause don’t work on Sundays. So called back precision and made appointment. Receptionist was friendly and took my information down. Afterwards, received email confirmation of scheduled appointment. Very pleased with the service and personnel at this company!!! As a side note the other company contacted me first thing next day eager to make appointment. In fact, they called 2 times. Save yourself some time and just make one phone call. Call Precision for your garage door repairs.

Irv and gayle Stamler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician who came to our home was very polite. Explained everything to us that was needed to repair our garage. I would recommend using this company.