Read what people are saying
about Precision Garage Door in:
Germantown, MD
Precision Garage Door of Washington DC Maryland Suburbshas received 83 reviews, averaging 4.88 Stars:
Germantown, MD
Germantown, MD
Amazing service by Bobby, he is extremely knowledgeable and friendly. He explained every step thoroughly and worked very efficiently.
- Hope McGuire
Germantown, MD
Recommended by a neighbor. Thanks for your help
- Carol & John Evans
Germantown, MD
The guy who fixed my garage today was very nice and experienced. He only needed a little bit of work and it was done, even spraying some lubricant to reduce the noise.
- MINH NGUYEN
Germantown, MD
Tavon Flowers the Technician came to service our garage. He was extremely professional, polite and courteous. He took the time to thoroughly explain the task on hand and how much it'd cost before he started. It was a pleasure having him service out garage.
- Mac Moyo
Germantown, MD
When I tell you this is one of the best experiences I've had for anything repair related, I mean it. From the friendly woman that helped me on the phone to the phenomenal job done by the technician (Jay) - I am more than pleased! Not only were they able to accommodate me the same day and earlier than I hoped, but the job was done fast, explained well and left me feeling much more confident than ever in knowing it was done right. I cannot thank Jay enough for his help because I would have been stressed out if he wasn't able to fix my garage door AND the cost was reasonable! SO SO happy!
- Erica Wright
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Germantown, MD
Our technician, Tito, was excellent. Extremely professional, polite, and knowledgeable. He knew just what to do to fix our problem the right way. The garage door opener is now "purring" like never before. Tito noticed a broken part on the door itself. He was able to repair it, likely saving us the cost of a new garage door in the futre if the problem was left unattended. Thanks, Tito!
- Steve Sinni
Germantown, MD
Had a great experience working with Tyler and his attention to detail in resolving my garage door problems! Highly recommend Tyler and working with them in the future
- Chris Farrar
Germantown, MD
meet all expectations/ Fast and courteous service, Jamal was very professional and did great and quick work. Same day appointment
- James Shover
Germantown, MD
My technician was Brent. He showed up earlier than schedule time and completed the work in a timely manner. He was super professional and kept me informed throughout the repair. Before he left, he made some adjustments to the motor to make sure it’s running in tiptop shape. Gave me some tips and pointers as well. Highly recommend precision. Major kudos to Brent. Thank you!!
- Andy Ros
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Germantown, MD
Service was friendly, fast, and good. My technician was professional Tony S did an awesome job.
- William Jamieson
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Germantown, MD
Tito was polite and knowledgeable regarding garage door repairs. He explained what needed to be done and performed the repairs quickly and efficiently.
- Dean Ormsby
Germantown, MD
Found you on the web. Did not realize how much it cost to repair the pulley and springs. But the service was great and Jamal was very polite and got the job done!!! Thanks for your service.
- Patricia Moran
Germantown, MD
Received terrific repair work from Elijah this afternoon. He checked the door and gave an estimate on site. He had all the repair parts in his truck so all repair was done within an hour. Elijah was polite and very knowledgeable. I strongly recommend Precision for ant garage door work. Thank you!!
- Sharine
Germantown, MD
Derrick arrived at the time expected and worked quickly and efficiently. He explained what he would do and also explained the invoice. We are very pleased
- Stephen Thornberry
Germantown, MD
The service provided by Elijah and his teammate was thorough and completed in a very timely fashion. Both individuals were very polite and professional. I had full confidence in their assessment of the work that needed to be done and I was delighted with their focused and efficient efforts to complete the job of replacing the springs, rollers and cables.
- Chris Mathews
Germantown, MD
Austin came in and listened to my concerns. He examined the equipment and gave me my options for repair. James and Austin installed the new equipment needed the same day. It works great. We found your company in a valpak mailing. I'm glad we did.
- Pedro Petrovitch
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Germantown, MD
We have had ongoing problems with an old garage door opener and finally decided it was time to change out the old for new. I called Precision Garage Door of Frederick because of the many excellent reviews. Lucky for us, Precision Garage Door sent Derek (Dee) to do our work. Derek talked to us about the different options for replacement and was prepared to replace on the spot. We love that kind of service. So often you have to wait for installation but Derek had everything he needed on his truck. He swapped out the old openers, as well as oil the existing track. He was done in a short time and helped me program our car garage door openers. Thank you so much for sending Derek our way!
- Melody Williams
Germantown, MD
Thank you for quick, professional service. The technician, Tito, was extremely knowledgeable about the garage and equipment and very easy to talk to, explaining the process from the start. Precision is the place to call for any garage door issues. Thanks again!
- Greg Edmundson
Germantown, MD
Derrick was my technician. My problem was my garage door going up and down at random times. I explained the history of the problem which had included calling the manufactures website and another company having been hired. He actually listened, reviewed what had been done and not done. He inspected the unit, redid some of the work and identified that the opening unit on the wall “that had been rep;aced” by the other company had indeed NOT been replaced. (I was charged for a new unit) Derrick redid the wiring and charged me for a service call. He did not try to sell me any “extras” or declare I needed a new unit. He also left his card and told me if his work did not fix the problem, he would be back as I probably would need a new “logic board” Derrick also reprogrammed my remote and my car. He also showed me how to lock the door from the remote on the wall. My faith in garage door technicians is restored. I’m highly recommending him and Precision to our neighborhood list of vendors.
- Linda Randolph
Germantown, MD
The technicians who came out (Kyler and Layne) get a 5 star review for politeness and professionalism. Kyler explained why I was having the issue and what needed to be done to fix. The overall 4 star review is because the quote over the phone when I described the problem was about 1/10th of what the repair for that issue actually cost.
- JW
Germantown, MD
our garage door spring anchor bracket had come off. When I contacted Precision via chat, they were very friendly and assigned Bobby. Bobby came on time and he was very professional. Precsion's quote was reasonable and competetive.I highly recommend them.
- Subbu Karanth
Germantown, MD
We got into our car first thing in the morning in order to get to an appointment, and much to our dismay, found that our garage door would not open. It appeared that a cable had broken and there was no way for us to open it, even manually. When I googled "highest rated garage door repair companies near me", Precision Garage Door came up first. As soon as I called, I was greeted by a very kind and helpful customer service rep who told me the first available appointment would be the following day. When I explained that we could not get our car out of the garage and we had several commitments that day that we couldn't miss, she managed to squeeze us in for an emergency repair that same day. The technician that came out to service the door, Jay, was extremely kind, helpful and knowledgeable. He immediately identified the problem and made the repair, all within less than 90 minutes. We've been in this house for 25 years and this is only the second time we've ever needed a garage door repair. But I can say in all honesty that should we need such a service again in the future, I would not hesitate to call Precision Garage Door nor would I hesitate to recommend them to anyone I know who is in need of garage door services. This is an outstanding company and it's easy to understand why they have such a phenomenal reputation and such a high rating. I can't say enough good things about them and appreciate how they helped us at a time when we really needed it.
- Jodi Kern
Germantown, MD
Charles was very amicable and fixed the problem within the hour. Thank you so much
- Debbie Hayre
Germantown, MD
Kyler was our service tech. Very nice, courteous, knowledgeable and answered any questions regarding repair. He contacted me by phone to let me know when he would be arriving. Upon arriving went over what was wrong and what plan to fix. Presented with a quote. He was able to fix same day. He made sure working properly before he left and also made sure my remote garage door opener was working. Was given business card and notified to contact if have any issues. Very professional and courteous company. From when first contact Sunday afternoon. Phone receptionist was friendly and tried to get someone to come out that afternoon but all service techs were booked. There was an appointment for Monday at 1pm. Told receptionist, I would call back if couldn’t get anyone to fix that Sunday. Responded that call back anytime their lines are always open. Contact another company that’s advertised 24/7 hours. Gave my info and told someone would call me. Nobody called so called back to tell them to cancel my request. At that time told they probably didn’t return my call cause don’t work on Sundays. So called back precision and made appointment. Receptionist was friendly and took my information down. Afterwards, received email confirmation of scheduled appointment. Very pleased with the service and personnel at this company!!! As a side note the other company contacted me first thing next day eager to make appointment. In fact, they called 2 times. Save yourself some time and just make one phone call. Call Precision for your garage door repairs.
- Leonor
Germantown, MD
The technician who came to our home was very polite. Explained everything to us that was needed to repair our garage. I would recommend using this company.
- Irv and gayle Stamler
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Germantown, MD
The service was OUTSTANDING!!!! The tech, Jay C, was AWESOME!!!! He was professional, polite, and very easy to talk to. He was patient and understanding with our questions and concerns. If we ever need service again we will MOST definitely ask for Jay. He's GREAT!!!!! Way to go Precision!!!!!
- Rick Wooten
Germantown, MD
The first time I used your company was last year. Keith C. came to repair my door. He told me exactly what was wrong. The previous owner hired someone that either didn’t know what they were doing or didn’t care. Well, it was evident that Keith knew what he was doing and he cared about getting it done right. He’s an absolute professional and an asset to your company. Employees like him are hard to come by so my advice is do whatever it takes to keep him around. (I needed another repair a couple weeks ago and specifically requested him. Once again, great job on his part)
- Westley Sye
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Germantown, MD
Rick is a well trained Technician. He's courtesy, kind, knowledgeable, respectful and provided a through garage tune-up service. As a professional Technician, he did not use pressure tactics which is an enjoyable welcome.
- Bernard Garcia
Germantown, MD
I am thoroughly satisfied and happy with Precision. They are very prompt in answering clients' calls and take action. The technician who came to fix the remote was very friendly and knowledgeable.
- Ranga Nathan
I chose Precision because I could not wait several days to have the garage door opener repaired or replaced. Earlier that day I had to leave my garage door open while running errands because it would not close. When I finally got it closed, I called a few garage door places. Only Precision was able to give me a next-day appointment. When Bobby arrived, he explained that my unit was 21 years old, and suggested several replacement options. I highly recommend Precision because of the tremendous customer service.
- PAE - Germantown, MD