Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
I appreciated the professionalism of the technician that repaired my two garage door openers. He explained how periodic maintenance is very important to the overall life of the garage door opener.
- Dwayne Crawford
Service from Mr. Jay was outstanding. Thank you very much!!
- Harry Brooks
I used Precision to install my garage openers when I purchased my home in 2020. They did an excellent job. So when my door gave me an error, I called them for service. They came out the next day and did a fantastic job explaining the error, how to fix it, and what to watch out for going forward. It was a thorough and educational experience. I find Precision very good at what they do and trustworthy.
- Paulette Brown
Overall, the service was okay. I was disappointed that the service repair man charged me an extra $200.00 for a tune up, which he said was required in order to replace the plain loop cable. I didn't feel like I had any other choice but to accept that charge because he told me that in order to replace the cable, that he had to loosen the tension on the garage spring and after replacing the cable, he had to tighten the spring, and this is considered a tune-up. I think this should have been considered a part of the job of replacing the cable. I'm still not sure how loosening the spring and tightening the spring can be considered a tune up, however, what could I say.
Also, when the repairman was about to leave, he told me that I had to open the garage door manually, because the track was off and he did not have any track with him. After I told him that I had to use the garage door opener and I expected the repair to include correcting the problem, he fixed the track.
If my situation wasn't an emergency, I would probably have gotten another estimate to be on the safe side, because when I got the first estimate, he recommended replacing everything with exception of the garage door, which he said would cost me over $1,500. I hope this is helpful.
- Denice Johnson
I could not be more pleased with the superb work that Jay C. did on my garage door. He is a very courteous, personable, knowledgeable, hard-working young man who arrived early and completed the work on my door in less time than expected. I highly recommend Precision for any garage door service needs.
- Kathy Fultz
- Samuel Odenyo
Precision has come to the rescue on 3 occasions. Same day excellent service. Thanks
- Michele Chambliss
Nick the technician came ahead of schedule and was very professional and proficient.
- Jackie Smith
The technician that came to my home was very friendly and professional and explained everything in great detail. I received new springs and garage door opener. We were happy with the service we received.
- Tajuan Gorham
I called Precision Garage Door Service on August 22, 2022 because my garage door was opening and closing in a manner that made me feel as though it was no longer safe to operate. I was given an appointment the very next day with Bobby. Bobby was very knowledgeable and able to assess multiple serious installation issues within seconds. The garage door was installed over two years ago with major items missing, 18" galvanized steel Orb Operation Hook Up Bracket; 9' Torsion Tube; and Stainless Steel Safety Cables. Bobby showed me where these items belonged and explained their purpose. If any of these had failed very serious injury, death, or property damage would have been the result.
Bobby used his tablet to price all the items that were needed to correct the issues and to give me the full price with senior discount and taxes and fixed it right then. I was so impressed, I thought I was going to have to schedule another appointment to have the work done.
I found Precision Garage Door on the Internet and chose them because they had a location in my area and a well written ad with great information. I'm glad that I called. Great Job Bobby!
- Joyce Jones
Nick was very professional in doing his job! He was candid about everything I need to know about what he was going to do with the repair! It was a quick job and I appreciate it! Thanks Nick
- Glecio e Matiga
The service was very professional and prompt. I was given different choices for the repair and they explained what was wrong with the springs and rollers. I am very satisfied with the repair. Strongly recommended.
- Manny Castillo
My Technician was Taylor. He was the Best!!! Friendly, very professional, gave good advice and gave helpful information.
Precision need to hire more technicians like Taylor to continue clients keep coming back and also to refer others.
- Althea Smith
Great job and with a smile
- John Slocumb
- Yvonne Fowlkes
The service provided by Sherman was excellent!! He was knowledgeable and performed the installation of two garage motors in minimal time.
- Aaron Glover
Experience was great. Taylor was extremely professional and knowledgeable. Made my experience seem less and would definitely do business with again.
- Aaron Crown
Very Great service and very great technician. Would recommend too everyone knowing that they will get great prof service and a very professionalism from train technician.
- Robert Thompson
Precision’s technician provided top quality work for a fair price. I wish I recalled the name of the tech as I highly recommend him. If you have issues with your garage door(s) do not hesitate to give Precision a call if you want it done right the first time.
- Shawn White
Thank you for this stellar review of Precision Door Service and your technician Sherman. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
The representative that came out to my home was the most professional company representative that I have dealt with, from any company. He was very knowledgeable of my repair needs and extremely polite! I was impressed!
- Keith Rogers
Thanks so much for the great review for Precision Door Service and James. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
I contacted the office December 26 and today to get an electronic copy of my invoice and warranty. I still have not received the requested information.
- Reed Brooks
Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
- Jermaine Davis
I selected Precision because of the consumer rating and the fact that this particular location offered an advance system check and an estimate for the services prescribed,
- Emelda Kennerly
It was a pleasure meeting Mr. Sherman Stepney today when he came to repair our garage door. He provided great customer service by explaining our options for future maintenance for the upkeep of our garage door. He was very friendly and professional. We are very pleased with his work.
- William King
Technicians were prompt, courteous, professional and concerned
about my safety as well as their safety.
Thank You for a job well done.
- Richard Brunson
Great fast and friendly service
- William Grant
Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
My garage door springs were malfunctioning abs i called Precision at a moments notice they had a technician out the next day to service my garage door.
Sherman S was very professional and knowledgeable about my needs. He took time out to explain what the problem was and proceeded to give me advice on the service i needed to correct it.
He advised aslo on maintenance to me from have future problems.
I gave him a 10/10.
Call precision and ask for Sherman by name, he will get the job done.
Thank you sir!!
- Vinnetta Riley-battiste
I had a garage door installed by Precision quite sometime ago. I promised that if it needed service, I would contact the company and I did. The technician was professional, courteous and helpful. I’m looking forward to continued service.
- Patricia Tallington
Three days ago a storm came through with tremendous lightning and thunder after which the garage door would operate. Today two very polite technicians from Precision came to my home to assess the condition of the garage door opener. Sort of as an aside, they were on time but I had forgotten to turn the lawn sprinkler off, so they had to navigate through the water to get to my front door to ring the doorbell. Anyway, they spent a good deal of time trying to find the problem. At one point as I was just about to sign for a new controller, it appeared that they had found the problem. But then the controller started smoking and we realized it was fried so I purchased the PDS800. I was amazed at how quiet the door was during operations. They did an excellent job. Even after they had left, I had a couple of questions. So I called the office and receive a return call from one of the technicians who explained very clearly the answers to my questions. The cost did seem a little pricey. However, I'd definitely use them again.
- Laddie Bell
Thanks so much for the great review for Precision Door Service and Kyle. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Thank you for the very professional service from the first phone call to the finished repair.
Jake was a very nice and professional. He explained all of the packages, I decided on one, and it took him less than hour to do the work.
- Virginia Satterfield
Thanks for choosing Precision Door Service and the kind review for Jake and our services. We value your business and your opinion on the services we provided.
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