Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
Today I received wonderful service from the tech from Precision service. His name is Brent, he was courteous, and kind and professional. He took the time to clearly explain the issue with the garage and even gave me a tutorial on how to open the garage door if I ever need to do it manually. He repaired the problem in a timely manner. I am a happy customer. I also really appreciate the online platform for making appointments. Kudos to Precision Garage for having that and making it easy for people to get the help they need. I also like the communication done to let me know when the tech was arriving.
- Marlene Fleming-Dillon
My technician Austin was was a great experience. He did great work and finished the job quite quickly. And I am thankful for him coming very courteous young man very nice. Thank you so much.
- Theodore Rodgers
Your Tech Rep Brandon Phillips was outstanding. Was very personable and informative. Showed up for my Appointment early. Took care of my problem very quickly. Having used your service previously your tech rep did not disappoint me. Thank you very much. Keep up the great work. Will refer to my Neighbor if they need help. Garcia Graves 12 DEC 2023
- Garcia Graves
I called, he came and repaired the problem. My technician,Tavon F., not only showed up early, which I appreciate, he was very polite and very efficient. Thank you Tavon and Precision for a job well done!!
- Sybil Morris
I appreciated the professionalism of the technician that repaired my two garage door openers. He explained how periodic maintenance is very important to the overall life of the garage door opener.
- Dwayne Crawford
Service from Mr. Jay was outstanding. Thank you very much!!
- Harry Brooks
I used Precision to install my garage openers when I purchased my home in 2020. They did an excellent job. So when my door gave me an error, I called them for service. They came out the next day and did a fantastic job explaining the error, how to fix it, and what to watch out for going forward. It was a thorough and educational experience. I find Precision very good at what they do and trustworthy.
- Paulette Brown
Overall, the service was okay. I was disappointed that the service repair man charged me an extra $200.00 for a tune up, which he said was required in order to replace the plain loop cable. I didn't feel like I had any other choice but to accept that charge because he told me that in order to replace the cable, that he had to loosen the tension on the garage spring and after replacing the cable, he had to tighten the spring, and this is considered a tune-up. I think this should have been considered a part of the job of replacing the cable. I'm still not sure how loosening the spring and tightening the spring can be considered a tune up, however, what could I say. Also, when the repairman was about to leave, he told me that I had to open the garage door manually, because the track was off and he did not have any track with him. After I told him that I had to use the garage door opener and I expected the repair to include correcting the problem, he fixed the track. If my situation wasn't an emergency, I would probably have gotten another estimate to be on the safe side, because when I got the first estimate, he recommended replacing everything with exception of the garage door, which he said would cost me over $1,500. I hope this is helpful.
- Denice Johnson
I could not be more pleased with the superb work that Jay C. did on my garage door. He is a very courteous, personable, knowledgeable, hard-working young man who arrived early and completed the work on my door in less time than expected. I highly recommend Precision for any garage door service needs.
- Kathy Fultz
Great job.
- Samuel Odenyo
Precision has come to the rescue on 3 occasions. Same day excellent service. Thanks
- Michele Chambliss
Nick the technician came ahead of schedule and was very professional and proficient.
- Jackie Smith
The technician that came to my home was very friendly and professional and explained everything in great detail. I received new springs and garage door opener. We were happy with the service we received.
- Tajuan Gorham
I called Precision Garage Door Service on August 22, 2022 because my garage door was opening and closing in a manner that made me feel as though it was no longer safe to operate. I was given an appointment the very next day with Bobby. Bobby was very knowledgeable and able to assess multiple serious installation issues within seconds. The garage door was installed over two years ago with major items missing, 18" galvanized steel Orb Operation Hook Up Bracket; 9' Torsion Tube; and Stainless Steel Safety Cables. Bobby showed me where these items belonged and explained their purpose. If any of these had failed very serious injury, death, or property damage would have been the result. Bobby used his tablet to price all the items that were needed to correct the issues and to give me the full price with senior discount and taxes and fixed it right then. I was so impressed, I thought I was going to have to schedule another appointment to have the work done. I found Precision Garage Door on the Internet and chose them because they had a location in my area and a well written ad with great information. I'm glad that I called. Great Job Bobby!
- Joyce Jones
Nick was very professional in doing his job! He was candid about everything I need to know about what he was going to do with the repair! It was a quick job and I appreciate it! Thanks Nick
- Glecio e Matiga
The service was very professional and prompt. I was given different choices for the repair and they explained what was wrong with the springs and rollers. I am very satisfied with the repair. Strongly recommended.
- Manny Castillo
My Technician was Taylor. He was the Best!!! Friendly, very professional, gave good advice and gave helpful information. Precision need to hire more technicians like Taylor to continue clients keep coming back and also to refer others.
- Althea Smith
Great job and with a smile
- John Slocumb
Excellent service!
- Yvonne Fowlkes
The service provided by Sherman was excellent!! He was knowledgeable and performed the installation of two garage motors in minimal time.
- Aaron Glover
Experience was great. Taylor was extremely professional and knowledgeable. Made my experience seem less and would definitely do business with again. Thanks again
- Aaron Crown
Very Great service and very great technician. Would recommend too everyone knowing that they will get great prof service and a very professionalism from train technician.
- Robert Thompson
Precision’s technician provided top quality work for a fair price. I wish I recalled the name of the tech as I highly recommend him. If you have issues with your garage door(s) do not hesitate to give Precision a call if you want it done right the first time.
- Shawn White
Thank you for this stellar review of Precision Door Service and your technician Sherman. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
The representative that came out to my home was the most professional company representative that I have dealt with, from any company. He was very knowledgeable of my repair needs and extremely polite! I was impressed!
- Keith Rogers
Thanks so much for the great review for Precision Door Service and James. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
I contacted the office December 26 and today to get an electronic copy of my invoice and warranty. I still have not received the requested information.
- Reed Brooks
Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Great service
- Jermaine Davis
I selected Precision because of the consumer rating and the fact that this particular location offered an advance system check and an estimate for the services prescribed,
- Emelda Kennerly
It was a pleasure meeting Mr. Sherman Stepney today when he came to repair our garage door. He provided great customer service by explaining our options for future maintenance for the upkeep of our garage door. He was very friendly and professional. We are very pleased with his work.
- William King
Technicians were prompt, courteous, professional and concerned about my safety as well as their safety. Thank You for a job well done.
- Richard Brunson
Great fast and friendly service
- William Grant
Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Austin A
Justin A
Brandon P
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