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James (JR) has been a member of the Precision family for over 17 years. He has been a garage door installer for much of this time, and currently resides in the door sales division. Customers praise him for his kindness, courteousness and professional skills. JR was born in Laurel, MD and currently lives in Glen Burnie. He is the proud father of a sweet little girl and spends a great deal of time with his extended family and caring for his mother. In his spare time, JR enjoys motorcycles and woodworking. Please be sure to read his stellar reviews on our website along with those on Google.
- Paul Smith
As I have only had an estimate on replacing my garage doors, I can't review the finished job. I chose to have Precision do an estimate based on the work you/they did on a neighbor's door installation.
- Steven Dague
Requested estimate for two new garage door openers and garage doors. Technician was very patient, professional and informative. I need to review estimates from other vendors before I make a purchase.
- Richard Eligan
I would like to thank James the sales person, and Preston one of the owners for working with me on my 2 garage doors replacements. Preston worked with me on the price and I am very happy. We cant wait until they are installed! I highly recommend Precision for your garage door repair or replacement. Danny Riggin Sr.
- Danny Riggin
My garage door is damage need to change . I called for appointment and I get it on next day . They send technicians James Z. Queen . James came took some pictures of my garage door and he give all answer my question . I told him I need quotes for their company’s Raynor door and other Clopay door with non insulated and insulated with opener. He gives me three different price . And I choose with best and he work with me very good with price . In two days they come on time and install whole new door and opener in 3 hours they explain everything which I had a question. Their people are so polite and helpful I happy with their work .yes I recommend to my friends and family.
- Rekha Patel
The representative that came to my house was very pleasant and knowledgeable. Gave me a few options to choose fromm and made the experience smooth and painless.
- Martin Smith
Thank you for this stellar review of Precision Door Service and your technician James. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
The representative that came out to my home was the most professional company representative that I have dealt with, from any company. He was very knowledgeable of my repair needs and extremely polite! I was impressed!
- Keith Rogers
Thanks so much for the great review for Precision Door Service and James. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Top notch operation. From Mike the owner, to the salesman JR to the installers, Derrick and Cortez, everybody was great. JR helped me pick out the right door for the right price. Derrick and Cortez came in and installed my replacement door with no problem. New door works great and they hauled the old heavy wooden door away. A good job done the way it should be.
- Dick Houchen
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Amazing customer service!
- Rod Wotring
I had a very good experience with this company today when they came out to give me ASM S on my doors I'm want to replace both doors. The sale Representative very polite and had a good knowledge of the product that he was trying to sell he Show me all the product and let me take my time to make my mind up. I'm waiting to Next week to have the new doors installed and I will write that part what's done so far I'm very pleased
- James Linkins
I did not wind up purchase doors through your company but I wanted to let you know how much we enjoyed and appreciated our interaction with James (your employee). He was very knowledgeable and helpful in advising us on possible replacement doors, what would be accomplished and how. We decided to go a slightly different direction but it was not because of James. In fact, James caused this to be a very difficult decision.
- Chris Wertman
Thanks so much for the great review for Precision Door Service and James. We appreciate the opportunity and your consideration and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Mike was great! He came out at the appointed time and provided thorough analysis of the situation regarding our garage doors. He worked up a quote for the repair right on the spot! Fair prices and he was very professional. I would most certainly refer him to others.
- Andy Strobel
Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on James!
Very professional. James was great. Very knowledgeable and nice. Waiting for the bid to come back but so far so good.
- Dede Watson
Thank you so much for choosing Precision Door Service to give you an estimate for your new door purchase. We appreciate the time you took to leave a wonderful review for James!
- Shuang Zhao
Thanks so much for your business and the opportunity to quote on your new door purchase.
If possible I would like to go with the best option however I can only go to 2K. Please advise if this is possible and your tech was quite helpful in getting the quote to me. The Techs name was James Queen.
- Joaquin Ramirez
Thanks so much for the review on James. We appreciate the opportunity.
I had two garage doors installed June 2020. LOVE THEM! James Queen was the technician that gave me my estimate and Olaniyi I and his assistant (don’t know his name) installed the doors. All three gentlemen were EXCELLENT in their area of expertise. They were professional, knowledgeable and courteous. I could see that Mr. Olaniyi and his assistant took pride in their work, very meticulous. I would recommend highly Precision to family and friends. Deborah W. of Bowie.
- Deborah Wallace
Thanks so much for taking the time to explain your experience with Precision Door Service. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
You were referred by my daughter (K.Carey) who’d contracted your garage door installation service approx 4 yrs ago at her Laurel, Md residence. I reviewed you website, read the reviews and checked your consumer business rating..very impressive. I scheduled the estimator’s appointment and within 2 days James was here, on time and thoroughly knowledgeable. I was prepared with a list of questions and he answered all before I could ask. James conquered my apprehension and was on point regarding materials, mechanics and variables of doors iand openers, etc. He sealed the deal. I received the estimate ate within minutes and have already forwarded to my HOA as required. I’m looking forward to the completion of this project and am hopeful your installer continues with impressionable results as well.
- Patricia Merritt
Thanks so much for taking the time to explain your experience with Precision Door Service and James. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
James Queen showedup on time for an estimate. he was friendly and knowledgable. he sold me the job!!
- Russell Booker
Thanks so much for taking the time to leave your review of James and our company. We look forward to providing a beautiful new door that will add value, efficiency and safety to your home for years to come.
Jim Queen came today to give me an estimate on a new garage door for my 12x24 ft. shed. He is an excellent representative for your company. He checked out the old door and took many measurements. He explained everything about the removal of the old door and installation of the new door. I will be getting a few more estimates from other companies but if the others are in the same ballpark, I will be glad to give Precision my business.
- Joy Reamy
Thanks so much for your review on James. We're glad to be of service and look forward to providing a beautiful new door.
Excellent customer service. I'm looking forward in purchasing new garage doors in the near future.
- Laura Lucas
Thanks so much for your review on James. We're glad to be of service and look forward to providing a beautiful new door for your home that adds value and curb appeal.
I want to thank James for his thorough knowledge of trends in business and local competition. His estimate was the third one I received and it came with the information. So thank you for helping me make a well informed decision on this home project.
- Lisa Moody
Thanks so much for the excellent review on James (JR). He has been in the business for almost 20 years and truly one of the best in the industry/market. His knowledge and professionalism are in place to excellently serve our customers and to assist in making an educated decision on this large purchase to protect and add beauty to your home. Please feel free to reach out to him or anyone on our team to answer any questions and/or help you move forward with your order.
Tech had excellent customer service. Very polite and knowledgeable.
- Natarsha Williams
Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.
Excellent service from the initial contact for information on garage door repair/replacement to today's installation of 2 new garage doors and 1 new opener. Service, Sales, and Installation staff were all excellent and made an intimidating process simple.
- Jan Hall
My neighbor just purchased a new garage door from Precision. He recommended your company. When I called this morning, the estimator was scheduled and arrived same day. He was very professional, answered all of our questions and then some. Thank you!
- Robin Hoopes
The technician that came out was outstanding! Not only did he give me some price quotes but also informed me of newer safety devices I should be aware of. I give him 5 stars. He was knowledgeable and gentlemanly. Clone this guy because he was great. Thanks
- Wallace Coleman iii
James came out to the house today and provided an estimate for a new door as well as 2 openers. It's obvious that customer service is important to the company, and James did a great job as a representative! He arrived on time, answered questions/offered recommendations, etc. Grateful that I contacted PD this morning, and was able to have someone come up this afternoon! A very good experience, and will be back in touch with PD soon.
- Russ and michele Spaulding
Estimate for replacing doors. Employee who prepared estimate was on time, courteus, and quick. I can't rate the whole service yet since this is an estimate only.
Final price on the estimate is a bit high. I have to think about it.
- No Name yet.
So the original estimate was a great experience. I would give it 5 stars. The guy was friendly, knowledgeable and seemed straightforward regarding what would be needed to replace my garage door. I got the estimate and it was more or less competitive with the other estimate I had just received. Again, still 5 stars. But then I call them to ask a few questions and find out how early I could get the replacement scheduled and that I'd give 1 star. I called the only number they have (a 1888 number) and the "scheduling dispatch" while nice enough couldn't do anything for me.... He couldn't answer my question about the quote (he'd have to have someone call me back)... and he couldn't tell me how long it would take before I could have the door installed (i.e. the scheduling dispatch couldn't tell me when they could install the door that they priced for me... again, he'd have someone call me back). Of course at this point I am a bit frustrated and he has the nerve to ask "is there anything else I can do for you" again... he is still pleasant... but calling in was useless... there might as well just be an answering machine because he couldn't help me at all. Needless to say, I think I'm going to go with the other company.
- Erin Cannon
I give him a 5. I haven't bought new doors yet.
- Pat Hynes
I can't say enough how nice and professional my tech was. He took the time to help fix a problem that most others would simply try to sell a whole new garage door. He has made me a customer for life. If/when I do have to replace it I know who I am going to call and ask for. Thank you for setting yourself above the rest.
- Chris Naille
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