Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
Thank you for your quick assistance in examining our garage door. Brandon was very nice and answered our questions.
- Drusilla Yorke
Everything from setting up the timely appointment to solving the problem was a positive experience. The technician arrived on time and was courteous, friendly, and professional. He clearly explained what needed to be done to arrive at the quick and positive results received. Very happy customer!
- Shirley Johnson
I appreciated the professionalism of the technician that repaired my two garage door openers. He explained how periodic maintenance is very important to the overall life of the garage door opener.
- Dwayne Crawford
Derrick was professional, friendly with exceptional customer service. He took the time to explain everything from preliminary walkthrough, repairs to the garage door and preventive maintenance. He was very patient when listening to my questions and providing responses...not once did I feel I was annoying him or he was rushing through the repairs.
I do not hesitate giving Precision a top rating (5 stars) if Derrick is representative of the company and team.
- Tawana Lewis
Service from Mr. Jay was outstanding. Thank you very much!!
- Harry Brooks
Austin called to say he was on his way. Upon arrival he greeted me & asked about my concerns. He examined my existing garage system & presented his findings. I discussed all options then made my choices. Austin worked diligently & seamlessly installing my new garage system. He answered my numerous questions in such a calm & patient manner. When he completed my install I was so happy to be able to utilize the garage door opener again. The manual system was so stressful. Austin was a very professional & knowledgeable Technician who I would recommend to anyone. Thank you for sending him out.
- Olivia DeWitt
I used Precision to install my garage openers when I purchased my home in 2020. They did an excellent job. So when my door gave me an error, I called them for service. They came out the next day and did a fantastic job explaining the error, how to fix it, and what to watch out for going forward. It was a thorough and educational experience. I find Precision very good at what they do and trustworthy.
- Paulette Brown
Austin is a very professional and knowledgeable contractor. Before he fixed my broken spring he checked over my entired garage system. I was shown some worn-out pieces that need to be replaced now or in the near future. Austin explained what could happen if I waited to long for the repairs so I agreed to change the parts. Thank you for your expertise
- Robin Felder
Overall, the service was okay. I was disappointed that the service repair man charged me an extra $200.00 for a tune up, which he said was required in order to replace the plain loop cable. I didn't feel like I had any other choice but to accept that charge because he told me that in order to replace the cable, that he had to loosen the tension on the garage spring and after replacing the cable, he had to tighten the spring, and this is considered a tune-up. I think this should have been considered a part of the job of replacing the cable. I'm still not sure how loosening the spring and tightening the spring can be considered a tune up, however, what could I say.
Also, when the repairman was about to leave, he told me that I had to open the garage door manually, because the track was off and he did not have any track with him. After I told him that I had to use the garage door opener and I expected the repair to include correcting the problem, he fixed the track.
If my situation wasn't an emergency, I would probably have gotten another estimate to be on the safe side, because when I got the first estimate, he recommended replacing everything with exception of the garage door, which he said would cost me over $1,500. I hope this is helpful.
- Denice Johnson
Chris was absolutely amazing! Very knowledgeable and professional while being personable as well. He was able to advise me on what the next steps are for my garage door.
- Brandy Pelham
Precision is simply the best, Brandon arrived and immediately knew what was wrong, we had a mishap with running into the garage door. He diagnosed the situation and had my door operational within 30 minutes. He was so patient, polite and knowledgeable. I would highly recommend Precision for any work I may have in the future. Once again top notch
- Keith Brooks
My technician Jay A. was great!!! He showed up to the house 15 mins early, explained the issues with my garage door clearly and gave me great recommendations on what was causing the issues and how to fix it. He finished the work in under 30 mins and now my garage door is working well again. Can't say enough about how smoothly the process went. Great customer service and quality workmanship.
- Jimale Kirby
I could not be more pleased with the superb work that Jay C. did on my garage door. He is a very courteous, personable, knowledgeable, hard-working young man who arrived early and completed the work on my door in less time than expected. I highly recommend Precision for any garage door service needs.
- Kathy Fultz
Craig came to my home and replaced my garage with professionalism and excellent customer service. He completed the job in a timely fashion on the same day. I am very pleased with my service.
- Tanya Judd-barnes
Garage door opener showed steady red light and the door would not open using the wall switch and the remote. I found Precision had great reviews on the internet. I called and got a live person within seconds. She took down my information and setup an appointment immediately. Brandon came out and immediately found the problem. He explained the issue and the resolution. He corrected the problem immediately. He is such a personable and professional person and a joy to work with. I would highly recommend Precision to all my friends and family.
- Mary Lynch
Great service. Hands down.
Thanks Craig T.
- Ronald Barnes
The technician (Albert) showed up within an hour of me calling for service. It was a same day emergency call. He explained everything that was wrong with my garage door and presented me with 3 different repair options. He was polite and professional. He even made additional recommendations to make my garage door operate efficiently and safely. I highly recommend Precision Garage Door.
- Marcy Miller
Excellent and timely service!
- Sinthea Kelly
Met all expectations and resolved the issue I was experiencing. The technician was friendly and professional. Would use them again.
Craig T. did an OUTSTANDING JOB fixing my garage door. He replaced the belt drive rail assembly, replaced 2 torsion springs, replaced 12 rollers and installed galvanized steel orb oper hook up bracket. I offered him snacks, but he would not stop working. He did not even take bathroom / restroom break. He did not stop working till the job was done.
He is very courteous, efficient and professional technician !!
In addition: Those personnel who answered the office phone; Amy and Tori were very helpful too!!
- Vivencio Navarro
Albert Austin did a great job. He was professional, clear and patient as he explained what needed to be replaced and showed my how to be sure that my sensors are not being obstructed.
Thank you very much!
- Janet Brogdon
The Technician was very professional and cooperative. Thanks for getting my family out of a bind.
- Wilfred Everett
- Samuel Odenyo
The service technician was on time and very professional. We were shown our options and the repair was flawless. We would definitely recommend Precision to our friends and family. Thanks
Wayne & Sheila Ball
- Sheila Ball
Phenomenal job by the technician.
- Turhan Gross
The technician was very professional and polite. He explained everything to me and gave me options. I appreciate your service.
- Chris West
I called Precision Garage Door this morning to see when a technician would be available to come to my home to fix my garage door. I was scheduled to have a technician come to my home that same morning between 8 and 12. About 45 minutes after my initial call, I received a call from the technician Nick. Nick arrived at my home on time, and he was very professional and courteous. I showed Nick the issue that I was having with my garage door. Nick took the time to not only asses my immediate situation; but, he also just did an overall assessment of the garage door and all of the operations just to confirm that there were no other issues. After Nick completed his assessment, he presented me with all my options. I selected to just repair the garage door for now. Nick proceeded to do the repair work. Once he completed the work, he showed me everything that he did. He also confirmed that the garage door was still balanced, and that everything else with the door was in proper working order. I also appreciate Nick taking the time to answer all of my questions in great detail, his professionalism, his patience, and his courtesy. Thank you again Nick for fixing my issue, and keep up the good work. When I have a garage door issue, I know who I'm calling. Do you? LOL!!
- Corey Davis
Precision has come to the rescue on 3 occasions. Same day excellent service. Thanks
- Michele Chambliss
my garage door broke on Sunday so i called Precision and they gave me an appointment for Monday at 10:00AM. the technician arrived, and my door was fixed in an hour. great job, easy to set up appointment and no issues. great experience!
- Ronald Parent
Chris was very knowledgeable about what went wrong and how he was going to fix it. Chris explained to me step by step what he was doing. Chris was very pleasant to talk to. After he finished he tested the remotes,the keypad, and the garage door three times to make sure everything was working then he had me to try it a few times and ofcourse it was working just fine. He asked if there was anything else I needed and I said that you did everything I asked for. If I have any problems again with my garage door or remotes I want Chris to be the one you send out to fix my problem. Thank you for sending him.
- Ronnie and mortin Wells
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