Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
Our service technician was Jay. He was professional and knowledgeable in resetting our garage door outdoor pad. He explained how I could reset the keypad should in the future the same issue occurs.
- George Detsis
Had a broken track on a garage door for my shed. Rick did everything he could to try and fix it but in the end, it needed to be replaced. Rick replaced the tracks and got my door working like new. He was great and obviously took pride in his work. Thank you very much for a great customer service experience!
- Steve Deslauriers
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
The technician, Keith, was very professional, polite, knowledgeable and timely. He replaced the springs on both garage doors and lubricated the tracks. The door holds now. Will definitely use this company again.
- Erin Duffy
The average install price for a simple garage door opener install is 350. You just sent me an estimate for over 1k. That is completely unreasonable. Review your pricing.
- Corey Tomlinson
Keith C. was my technician for a service call for my garage door opener. He assessed the problem, and repaired it on the spot. I fully expected the need for a return trip and having to buy a new opener. Keith did great work, gave me advise for annual PM, and was a very personable guy. I would quickly recommend him and Precision to anyone.
- Phil Jones
Highly recommended. Very professional and expert installation.
I called Precision to replace the motor in my garage and was pleasantly surprised that Garry was able to come out the following morning. Garry was very courteous and explained my options and pricing for my job. He also identified an issue with my spring and explained why it would be important to fix. He did a thorough job and walk me through all the features of my new opener.
The reason why I only gave four stars was that I was a bit disappointed to learn after the install that my new system did not include the backup battery nor a lightbulb. It was easy enough for me to install the lightbulb myself; however, I was informed that in order to get the battery put in I would have to call back an installer for an additional charge. I figured that with a new unit it would come complete with everything for full operation.
- Jennifer Gregg
Thank you for your comments and your business. The battery backup is a different type of motor, but we are glad you are happy with the one you purchased. Our techs usually have light bulbs on their trucks, in case the customer doesn't have one,. We will address that in our training sessions.
Our family will only use and recommend Precision for all of our garage door needs. The technician was extremely knowledge and a true professional. I risked a DIY and Precision saved me.
- Carmichell Bell
Thank you for your business. We appreciate your comments.
This seemed a little pricy for a 45 minute repair, but the technician was very polite and professional. He was very knowledgeable and explained everything in detail. He went over the proper way to lubricate the door (and parts).
- Mike Watts
We appreciate your business! Thank you!
First I thought the amount was pretty steep to install a openet and conversion, but after dealing with barry, I know the money was well worth it. Barry is the best tech ever. He was super nice and explained everything. Great job.
- Jack Lee
We think so, as well! Thank you for your business!
We have been extremely please with the service Precision Garage Doors has provided us for the past several years. They are extremely responsive and have always quickly sent someone out - even the same day! We highly recommend them!
- Bryan Palmer
Thank you for your continued confidence with Precision Garage Doors! We appreciate your business.
Barry's pride and knowledge in his work left us with not only a working garage door, but also a great feeling about Precision!
- B. Thomas
We appreciate your business. Thank you for your comments!
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