We recently called Precision to troubleshoot a problem with our garage door opener. The problem was sporadic; every few times we tried to open the door it would go part way up and then stop, requiring a second push on the pad or remote to finish opening the door. The same problem randomly occurred when closing the door. We were able to schedule a visit within less than 24 hours, and Ron, who came out to resolve our problem, was excellent! He identified the problem very quickly - our 20+ year old opener needed a new motor - and he had all of the parts on his truck (motor, new keypad, remote, etc.) to do the repair right away. He then assisted us with programing the new keypad and remote (plus the opener in our car) and also gave us some very useful information about online access and related matters. We were very pleased, and can't say enough good things about Ron and his work. Highly recommend!