We had arranged for one of your technicians to stop by today to replace the remote controls we had for our garage doors because they were worn out. Tito came by right on time after first giving us the "Heads up! I'm on my way" call that we requested. While he was here we told him that both of our garage doors were very noisy when they were opened and closed. He checked them over and told us that both of the openers were getting worn out. He told us we could just replace our remotes, but said that in a short time we would have to replace the openers (which would come with new remotes). He recommended we replace the openers so we wouldn't have to pay for the remotes twice. He calculated the price for replacing both openers and we determined it would be better in the long run to replace both openers today. Tito got right to work and, working carefully and efficiently, got the job done in no time. He was polite, well mannered, and answered all of our questions. In short, the man is absolutely AWESOME.