Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
- Paul Smith
I am a long term client and needed your services this Memorial Weekend. I was the last call on Saturday evening. Derrick was super. Not only was his work excellent and neat, he was personally pleasant to deal with. The garage door was repaired quickly and expertly. I have always over the years had technicians who were very professional and this speaks well about the company overall.
- Gail Palestine
Eric did a very good job.
More power to your company.
- Nero Olarte
Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
I was pleased when Rick called and asked if he could come a day early. He explained the problem and what was needed to fix it. Half hour later, I can open my door again. I found you guys on Google but you are permanently in my contacts for future use. Thank you.
PS. He also moved two large bags of potting soil from my car. Thank you, Rick & coworker.
- Sueann Silvis
Thanks so much for choosing us to repair your garage door and for leaving a review for Rick and Max. We appreciate your business during these uncertain times and so glad we could be of service and leave you with a great impression.
Same day service.
Keith was great!
Punctual, neat and very polite!
I will definitely use him and your services again.
- Richard Li
Do your homework. Their estimate shows $260 per spring. $520 just for springs. Without labor or anything else. The best top quality set of TWO springs on Amazon is $60. You guys are a total rip off to people who don’t do some research. And the work isn’t even difficult or technical.
- Marco Devries
Very honest, reliable company. They came out immediately on a Sunday when our spring broke and we couldn't get out of the garage.
- David Mccutcheon
Derrick did a phenomenal job with the garage repair. I would recommend his service to others.
- Sam Go
Our customers love Derrick! Thank you for your business!
My Garage door was tuck and would not open or close. The Genie cusromer service rep gave me your name and location, which I googled and contacted you. Your person, Berry was very professional, quickly analysed the problem and told what the solution was
- Thomas Wright
Thank you for your review. We appreciate our customers!
Barry is the BEST. He had been to my home multiple times over the years and always is prompt and explains what is going on and what my options are. He is competent and friendly making the repair process more comfortable.
Glad to hear it! Thank you for choosing Precision!
Nice job! Thank you Barry.
- Chris Jones
I was quite disappointed in with this experience. My worst with any service repair over the last 20 years for anything in house.
I was quoted lifetime warranty on the phone, and i was also quoted that labor is included in the material price. But it turned out warranty was only 5 years and labor was extra. I was in a corner as needed to get somewhere today otherwise would not have gotten the work done.
I was asked to pay in advance which again puts a bad taste to begin with....as a result i did not even tip the technician (which is what i generally do). I would have rated it even worse, but towards the end the technician did a good job and made my experience a little better.
A 2-3 inch ballbearing coupling for $45. I am an engineer and know what those cost. That is an obnoxious price and taking advantage of the customer when he is already hooked and technician is at the door.
- Sunil Lingayat
Thank you for your comments. We appreciate your input and allowing us to discuss with you over the phone. Our technicians do a great job of explaining to you, since they are in your garage. The person who answers the phone is not in your garage and cannot not see what is needed.
Excellent that day service. Arrived on time and very professional. The technician was extremely knowledgeable about the product and service to perform. He explained everything to us and all our options so we could make an informed decision on how to move forward. I would definitely use them again and refer them to a friend.
- Joel Weinberg
Thank you for your kind words about Barry and Precision Garage Doors. We greatly appreciate your business.
Barry was very professional and he knew a lot about garage doors. He was able to fix my problem in no time. He also fixed the lights on my door opener. When I saw the video that showed you guys had all the parts needed on the truck - it made my decision to use Precision easier!
- Steve Philips
The staff was helpful in scheduling the appointment quickly. The staff called to let me know the techician was ahead of scheduled and worked well with me to meet the new plan. I have had openers installed by other places and it took twice as long because the staff really did not know what they were doing. It is worth the extra money to go with an expert. I use this company for all my garage door needs and have been very satisfied every time.
Thank you very much for your kind words. We appreciate your business.
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