Garage Door Repair in Boyds, MD

Lulu Maumba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito was very nice and professional, he came in he checked my garage door after he explained to me that was needed to do. I really appreciate him, and so grateful for the work he did on my garage.

Chris Mendez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an appointment scheduled with Jay between 3:30 PM and 6:00 PM. Around 1:00 PM, he called to ask if I was available earlier. I told him I wouldn’t be leaving work until 2:00 PM, but I didn’t clarify that I wouldn’t be home until around 3:30 due to my longer commute. Jay arrived shortly after 2:00 PM, assuming I’d be home soon. Unfortunately, a heavy storm hit, and I didn’t get home until 3:55 PM. Around 3:15, he called again, but the rain made it hard to hear, so I just shouted that I’d be home by 4:00. I didn’t realize he had already been waiting close to an hour, thinking our appointment had effectively moved up. At 3:25, I received a text saying he would need to reschedule. At the time, I was frustrated, thinking he showed up too early and then canceled—when in reality, it was a mutual miscommunication. To be honest, I didn’t handle the situation well. I was upset, and my frustration came out unfairly. Despite the confusion, Jay remained calm, professional, and respectful throughout. He ultimately returned, completed the garage door repair efficiently, and handled the whole encounter with great professionalism. I appreciate Jay for keeping his composure and following through on the job. He demonstrated excellent customer service, even when I didn’t make it easy. The total price of the repair was $1,423 to fix the door panel, springs & pulleys.

Craig Dixon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience was great! My technician Ron Cross very knowledgeable, friendly and listened to my concerns. He diagnosed the problem quickly and suggested some solutions. He fixed the problem quickly and efficiently. I really appreciated his customers service and his technical skills. For any future issues with my garage door, I will be calling Precision garage door service, keep up the great work!

Paul Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

No

Gail Palestine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am a long term client and needed your services this Memorial Weekend. I was the last call on Saturday evening. Derrick was super. Not only was his work excellent and neat, he was personally pleasant to deal with. The garage door was repaired quickly and expertly. I have always over the years had technicians who were very professional and this speaks well about the company overall.

Milo Olarte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric did a very good job. More power to your company. Thanks.

Sueann Silvis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was pleased when Rick called and asked if he could come a day early. He explained the problem and what was needed to fix it. Half hour later, I can open my door again. I found you guys on Google but you are permanently in my contacts for future use. Thank you. PS. He also moved two large bags of potting soil from my car. Thank you, Rick & coworker.

Richard Li

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service. Keith was great! Punctual, neat and very polite! I will definitely use him and your services again.

Marco Devries

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Do your homework. Their estimate shows $260 per spring. $520 just for springs. Without labor or anything else. The best top quality set of TWO springs on Amazon is $60. You guys are a total rip off to people who don’t do some research. And the work isn’t even difficult or technical.

David Mccutcheon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very honest, reliable company. They came out immediately on a Sunday when our spring broke and we couldn't get out of the garage.

Sam Go

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick did a phenomenal job with the garage repair. I would recommend his service to others.

Thomas Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My Garage door was tuck and would not open or close. The Genie cusromer service rep gave me your name and location, which I googled and contacted you. Your person, Berry was very professional, quickly analysed the problem and told what the solution was

Gail Palestine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry is the BEST. He had been to my home multiple times over the years and always is prompt and explains what is going on and what my options are. He is competent and friendly making the repair process more comfortable.

Chris Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nice job! Thank you Barry.

Sunil Lingayat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was quite disappointed in with this experience. My worst with any service repair over the last 20 years for anything in house. I was quoted lifetime warranty on the phone, and i was also quoted that labor is included in the material price. But it turned out warranty was only 5 years and labor was extra. I was in a corner as needed to get somewhere today otherwise would not have gotten the work done. I was asked to pay in advance which again puts a bad taste to begin with....as a result i did not even tip the technician (which is what i generally do). I would have rated it even worse, but towards the end the technician did a good job and made my experience a little better. A 2-3 inch ballbearing coupling for $45. I am an engineer and know what those cost. That is an obnoxious price and taking advantage of the customer when he is already hooked and technician is at the door.

Joel Weinberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent that day service. Arrived on time and very professional. The technician was extremely knowledgeable about the product and service to perform. He explained everything to us and all our options so we could make an informed decision on how to move forward. I would definitely use them again and refer them to a friend.

Steve Philips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry was very professional and he knew a lot about garage doors. He was able to fix my problem in no time. He also fixed the lights on my door opener. When I saw the video that showed you guys had all the parts needed on the truck - it made my decision to use Precision easier!

Gail Palestine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The staff was helpful in scheduling the appointment quickly. The staff called to let me know the techician was ahead of scheduled and worked well with me to meet the new plan. I have had openers installed by other places and it took twice as long because the staff really did not know what they were doing. It is worth the extra money to go with an expert. I use this company for all my garage door needs and have been very satisfied every time.