Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
I needed my garage door repaired and Googled a garage door company in general. Precision Garage Door was first on the list. I had no preference in companies. I took a chance in making an appointment online as opposed to making a phone call. I was pleased with the ease of navigating the website to make an appointment. I chose a 2-4pm window for the appointment.
Austin was my technician, but his information led him to my house at 1pm, for somehow that was the time that was given to him. Not a big deal. I would have, however, appreciated a confirmation text/email on the date of the repair confirming that Austin would be there. Austin was very pleasant, professional, friendly and thorough.
- Denise Deshaies
My appointment was scheduled for the same day. Travon contacted me to inform me he was on his way with an estimated arrival within 30 minutes. Upon arrival, Travon greeted me and asked me about the service I needed. He assessed the garage door, opener and sensors to inform me of the problem with a recommended fix. Upon my approval, Travon completed the installation of sensors and demonstrated the corrected door and sensor operation.
I was not happy
The amount of money charged and only one remote for a 2 car garage.
I have had several repairs during the lifetime of this home and never has that ever happened
- Kevin Jackson
I called Precision when another repair company failed to return my call. That was probably the best thing that happened to me! I found Precision and checked out their website. When I called on a Sunday, I was greeted with a real person who was more than happy to help get me scheduled for a repair. The representative scheduled me for the next afternoon. My repair tech was Brandon P. who arrived 2 hours early. I was very impressed as he evaluated my door and all past repair work. Brandon P. concluded that I needed a few items to fix what had broken and even suggested some preventative items that needed to be replaced. Within a few minutes my job had been diagnosed and I was presented with the cost. An hour later my garage door was back in service and better than before. I would highly recommend Precision Garage Door.
- Daniel Ross
I am extremely excited and pleased with Brandon’s installation of my garage door opener. I called and they answered on the same day finishing the job in just a few hours. Brandon was professional, courteous and very helpful. He was on time and gave me expert quick responses to questions that I was concerned about. The job was completed with great quality service. Your company (Precision) is on my contact list for any issues for myself or friends that might need.
- Sharon P
Great service and most professional and addressed all of my issues. Thank you
- Wanda Neal
Very good customer service. Jay was very helpful, professional, and knowledgeable.
- Emmanuel Dziwornooh
Dakota showed up early and got the job done in no time at all. He was very professional and thorough. I have always had great technicians from Precision service my garage door, but Dakota ranks as the best so far. Outstanding customer service.
- Kraig Lattimore
Excellent service and expertise! Provide the best solution versus the most expensive solution.
- Gary Goodman
Excellent Service, the Technician was very knowledgeable, professional and fully explained the problem and resolved it.
I will definitely be using Precision Garage Door again.
- Terrence Melvin
The technician was on time, courteous and well knowledgeable
about the service needed. The repair and adjustments were spot on and the garage door work better than when originally installed
- John Garnette
Craig was awesome and the company response time was great. Craig was very personable, courteous and efficient. He explained my options and what needed to be done. He’s a keeper! Thank you.
- Wilma Bass
Precision was very responsive( within 3hrs). Courteous and professional. Completed job with positive result in less than 2hrs.
I would recommend to anyone needing garage repair.
- Johnnie St clair
To tell you the truth, I have used precision doors once before years ago. This time I was passing one of your trucks with the easy way of contacting you via text message God made it so easy to contact the company and the response was pretty instantaneous. I was very pleased with that and the service was on time professional quickly done, and the technician whose name is Nick was very professional, pleasant and I was able to get a discount because I’m a senior citizen, he noted that I just needed to replace the springs and I do believe one pulley and like I said before the work was done very quickly and efficiently. I would recommend the company highly.
- Anton Claiborne
Prompt, efficient, professional! The Technician, Nick, was very knowledgeable and took the time to explain in detail the functionality of the new motor that was installed. Very satisfied.
- Harry Jacobs
I chose Precision again because I was a satisfied customer the first time and was hoping I would get the same professional service. This time I reached out to Precision for something I tried to fix on my garage door but it did not go well. Jay came out and evaluated the situation. I told him what I did and he did not judge. He took care of the problem professionally and explain exactly what was the problem and what he did. I am extremely satisfied with the work and the knowledge, experience, skill, and politeness of Jay the technician. I am a satisfied customer once again, thank you.
- Tim Flegler
I googled a company that could provide immediate service. Nick came out and did a great job. He was very thorough in explaining the issue and how it could be repaired. Great customer service!!!
- Angela Fields
We called on a Saturday and got an appointment the next day! Our service was quick and professional. Our cable snapped on our lock to the garage door and needed replacement. In less than 20 minutes we are good to go!
- Tavion Foster
I was very pleased with the friendly, professional service of the technician, Nick. The garage door opener was not working. Nick diagnosed the problem, made adjustments, did a tune up, lubrication, and a safety inspection. The problem was resolved, the opener is now working with no problem and the price was reasonable. Thank You.
- John Miller (only use first name on the review)
Technician Jay D. arrived on time and was very courteous and professional. Explained the repairs and completed the work promptly. A real asset to the company.
- Kenneth Jackson
Arrived on time, very professional and explained exactly what the process was to install the door and how long it would take.
- Mary Fauntleroy
Great Job. Came on time. Fixed the problem and explained everything.
- Filbert Bautista
Excellent service; prompt response. Taylor was thoroughly knowledgeable about the operation of garage doors and garage door openers.
- Gloria Bell
Precision has great customer service. I feel fortunate that I received same-day service. When my technician, Nick, arrived, he quickly assessed the issues with my garage door. Nick is very professional and a great technician. He ran into a couple of issues, but troubleshot each and worked diligently to successfully complete the job. I would recommend Precision to others needing garage door repairs and I will use them again, if needed.
- Dave Monroe
Taylor did a wonderful job in repairing the spring mechanism on my garage door, excellent customer service..
- Gary Henderson
Fantastic tech. Outstanding service. Called in the morning tech arrived at the time promised. Spent time diagnosing the problem and explaining the solution. Fixed the problem.
- Jennifer Payne
Nick was on time and very knowledgeable about the garage issue. He worked neatly and expeditiously.
- Yvonne Nichols
- Leander Mcewan
Garage Spring Replacement:
Great job by the tech Taylor Bartow!!! The work was professionally done and in a timely manner. Thanks. 6/29/2022
Excellent service. Craig was very knowledgeable and professional.
- Crystal Brown
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