Garage Door Repair in Bowie, MD - Page 2

Carlton Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This technician (Elijah Bowman) was on top of his game. He was very professional and definitely knowledgeable with regards to products and services. He was able to explain everything in layman's terms so that they were understanding. He pointed out deficiencies and possible trouble points. There was no reason to doubt this young man's expertise within the subject matter. Upon completion he ensured that the garage door was balanced and fully functional, explained warranties and most importantly, cleaned up behind his work.

James Grigsby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin was my tech and he was great. He replaced my broken spring gave me options on what also might need to be done and adjusted door so that it was perfect. Great guy will request him in the future.

Mark Antolik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision when my 24 year-old opener quit working over the weekend. Called on Monday, and installer/technician Craig Taylor was out within a couple of hours. While they could have repaired the old opener, I elected to purchase the new Genie belt-drive wi-fi enabled opener with battery backup, as reparing the old opener would have been at least half the cost of new. Craig explained everything completely and succinctly, and work was done within about an hour and 15 minutes. While total cost might have been a bit more than purchasing opener myself and having it installed, installation with Precision comes with warranty and peace of mind. Only disappointment was that wi-fi feature will not work on my (older) phone. Called customer support....they had just upgraded app 2 weeks prior, and it now requires Android OS 10 and above. (Mine is v.9). So, I guess if the door had broken two weeks ago, the older version of the app would still work. I imagine that things will work when I eventually upgrade the phone. Alternatively, it would be good if Genie would release a backward-compatible version of the new wi-fi app.

Sheryl Gee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose precision based on advertising and good reviews - very customer friendly - I wanted an estimate for purchasing garage door and was very pleased with estimate and service provided by technician- Tyler was great!

Lanier Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

i would like to thank mr. jamal crosby on his expertise on letting me know what was wrong with my garage door not opening up. mr.crosby was very courteous and very professional mr, crosby showed me what the problem was and he fixed it in 30 minutes i will always call on precision garage for service this is why i give a5 star rating for precision garage mr. lanier thompson

Glenda Seymour

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician, Austin A., was excellent. It is so refreshing to have personable, professional representatives for a company. He is a shining example of exemplary service, mixed with kindness. He was prompt and answered all of my questions. If I am in need of a garage door company and technician again, I am requesting Austin!!!!!!

Denise Deshaies

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed my garage door repaired and Googled a garage door company in general. Precision Garage Door was first on the list. I had no preference in companies. I took a chance in making an appointment online as opposed to making a phone call. I was pleased with the ease of navigating the website to make an appointment. I chose a 2-4pm window for the appointment. Austin was my technician, but his information led him to my house at 1pm, for somehow that was the time that was given to him. Not a big deal. I would have, however, appreciated a confirmation text/email on the date of the repair confirming that Austin would be there. Austin was very pleasant, professional, friendly and thorough.

Anthony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My appointment was scheduled for the same day. Travon contacted me to inform me he was on his way with an estimated arrival within 30 minutes. Upon arrival, Travon greeted me and asked me about the service I needed. He assessed the garage door, opener and sensors to inform me of the problem with a recommended fix. Upon my approval, Travon completed the installation of sensors and demonstrated the corrected door and sensor operation.

Kevin Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was not happy The amount of money charged and only one remote for a 2 car garage. I have had several repairs during the lifetime of this home and never has that ever happened

Daniel Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision when another repair company failed to return my call. That was probably the best thing that happened to me! I found Precision and checked out their website. When I called on a Sunday, I was greeted with a real person who was more than happy to help get me scheduled for a repair. The representative scheduled me for the next afternoon. My repair tech was Brandon P. who arrived 2 hours early. I was very impressed as he evaluated my door and all past repair work. Brandon P. concluded that I needed a few items to fix what had broken and even suggested some preventative items that needed to be replaced. Within a few minutes my job had been diagnosed and I was presented with the cost. An hour later my garage door was back in service and better than before. I would highly recommend Precision Garage Door.

Sharon P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am extremely excited and pleased with Brandon’s installation of my garage door opener. I called and they answered on the same day finishing the job in just a few hours. Brandon was professional, courteous and very helpful. He was on time and gave me expert quick responses to questions that I was concerned about. The job was completed with great quality service. Your company (Precision) is on my contact list for any issues for myself or friends that might need.

Wanda Neal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and most professional and addressed all of my issues. Thank you

Emmanuel Dziwornooh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good customer service. Jay was very helpful, professional, and knowledgeable.

Kraig Lattimore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dakota showed up early and got the job done in no time at all. He was very professional and thorough. I have always had great technicians from Precision service my garage door, but Dakota ranks as the best so far. Outstanding customer service.

Gary Goodman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and expertise! Provide the best solution versus the most expensive solution.

Terrence Melvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service, the Technician was very knowledgeable, professional and fully explained the problem and resolved it. I will definitely be using Precision Garage Door again.

John Garnette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was on time, courteous and well knowledgeable about the service needed. The repair and adjustments were spot on and the garage door work better than when originally installed

Wilma Bass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Craig was awesome and the company response time was great. Craig was very personable, courteous and efficient. He explained my options and what needed to be done. He’s a keeper! Thank you.

Johnnie St clair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was very responsive( within 3hrs). Courteous and professional. Completed job with positive result in less than 2hrs. I would recommend to anyone needing garage repair.

Anton Claiborne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

To tell you the truth, I have used precision doors once before years ago. This time I was passing one of your trucks with the easy way of contacting you via text message God made it so easy to contact the company and the response was pretty instantaneous. I was very pleased with that and the service was on time professional quickly done, and the technician whose name is Nick was very professional, pleasant and I was able to get a discount because I’m a senior citizen, he noted that I just needed to replace the springs and I do believe one pulley and like I said before the work was done very quickly and efficiently. I would recommend the company highly.

Harry Jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, efficient, professional! The Technician, Nick, was very knowledgeable and took the time to explain in detail the functionality of the new motor that was installed. Very satisfied.

Tim Flegler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision again because I was a satisfied customer the first time and was hoping I would get the same professional service. This time I reached out to Precision for something I tried to fix on my garage door but it did not go well. Jay came out and evaluated the situation. I told him what I did and he did not judge. He took care of the problem professionally and explain exactly what was the problem and what he did. I am extremely satisfied with the work and the knowledge, experience, skill, and politeness of Jay the technician. I am a satisfied customer once again, thank you.

Angela Fields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I googled a company that could provide immediate service. Nick came out and did a great job. He was very thorough in explaining the issue and how it could be repaired. Great customer service!!!

Tavion Foster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called on a Saturday and got an appointment the next day! Our service was quick and professional. Our cable snapped on our lock to the garage door and needed replacement. In less than 20 minutes we are good to go!

John Miller (only use first name on the review)

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the friendly, professional service of the technician, Nick. The garage door opener was not working. Nick diagnosed the problem, made adjustments, did a tune up, lubrication, and a safety inspection. The problem was resolved, the opener is now working with no problem and the price was reasonable. Thank You.

Kenneth Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Jay D. arrived on time and was very courteous and professional. Explained the repairs and completed the work promptly. A real asset to the company.

Mary Fauntleroy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived on time, very professional and explained exactly what the process was to install the door and how long it would take.

Filbert Bautista

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Job. Came on time. Fixed the problem and explained everything.

Gloria Bell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service; prompt response. Taylor was thoroughly knowledgeable about the operation of garage doors and garage door openers.

Dave Monroe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has great customer service. I feel fortunate that I received same-day service. When my technician, Nick, arrived, he quickly assessed the issues with my garage door. Nick is very professional and a great technician. He ran into a couple of issues, but troubleshot each and worked diligently to successfully complete the job. I would recommend Precision to others needing garage door repairs and I will use them again, if needed.