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Read what people are saying
about Precision Garage Door in:

Chevy Chase, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 31 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

I needed to get my garage door fixed in Chevy Chase, MD. It was not closing down to the floor. When I called for the repair, Precision Garage Door of Frederick responded promptly, the same day, and fixed it. The price was reasonable, particularly considering how quickly they came to my home and repaired the problem.

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Austin A Service Provided:
Garage Door Repair

Technicians: Austin A
Review:

Excellent job - a pleasure to work with.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Elijah called before he arrived and was on time. He assessed the problems with our door and opener, and walked me through each issue with pricing. We agreed on a work plan and he executed the plan. He is professional and proficient and pleasant to work with. I recommend him highly.

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Elijah B Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Elijah B
Review:

Precision's technician Derrick did an excellent job for us today; he was efficient, competent, helpful and informative. We appreciate the good customer service he provided.

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Derrick E Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Derrick E
Review:

My experience with Precision was excellent. Derrick called in advance and arrived at the designated time. He diagnosed the problems quickly. He discussed my options candidly and respectfully. I now am confident concerning next steps. I heartily recommend Precision.

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Derrick E Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Derrick E
Review:

Anthony H. is a great tech and the company was recommended by my regular electrician. Prompt and excellent work.

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Service Provided:
Garage Door Repair

Review:

I called Precision Door on a family member's recommendation. She did not steer me wrong. I called and got an appointment the very next morning. The tech was prompt, friendly, and courteous, and explained our options very clearly. He apologized for not having all the parts he needed on his truck but assured us that by the time he was done with the first part of the repair another truck would be there with the rest of the parts, and indeed it was. Everything happened when and how it was supposed to, and our new openers are so smooth and quiet. Thanks for great service!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Rick was on-time, professional, and a pleasure to talk to. He quickly diagnosed and fixed my problem at a reasonable price.

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Service Provided:
Garage Door Repair

Review:

The website did give me the confidence to call Precision. And the technician Rick was great, very knowledgeable and very efficient, as well as pleasant. You are in good hands with these guys!

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair

Review:

Rick came within the time specified, and he called to tell us he was on the way 20 minutes in advance. He quickly assessed the problem, and fixed it within 30 minutes. He had to get down on the ground and roll or slide under the door to get to the mechanism, which he did cheerfully. He was pleasant to deal with and did an overall great job.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

Review:

Had an emergency. My garage door was shut and wouldn’t open. Both cars were stuck inside. Called several repair companies and never got a reply. Finally called Precision and they had a service man at our house within an hour. It was a big job replacing the springs cable and rollers on door that is close to sixty years old. Very satisfied

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A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair

Review:

Excellent work and fast service. The team is really professional!

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A Response from: Mike Brickner

Joshua, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Tristan provided excellent advise and service.

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A Response from: Mike Brickner

Thank you Olaf!

Tristan T Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Tristan T
Review:

Kevin came to advise us on fixing our garage door opener - He was very professional and knowledgeable. He explained our options and we ended up installing a new motor. My husband commented to me tonight over dinner how impressed he was with Kevin and his expertise. We were very pleased!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Very prompt. Were able to come right away. Pleasant Technician who completed the job and worked cleanly with no fuss,

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

This is a rare find. You call in the morning. They come a few hours later and fix with a friendly face and great expertise. Incredible customer service! I highly recommend this company.

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Service Provided:
Garage Door Repair

Review:

The gear on my garage door motor went bad. Within a very short time,it was fixed Thank you for having such a pleasant, knowledgeable service person

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Service Provided:
Garage Door Opener Repair

Review:

They replaced the broken spring on our garage overhead door the Saturday after it broke. It is a very old door from the 1950’s and took a bit of figuring to make it work. Their technician was friendly, efficient and explained everything ahead of performing the work. I would recommend them.

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Service Provided:
Garage Door Repair

Review:

While I thought the price of the springs was a little high at first it was more then made up for with the professional and attentive service. They were able to come the same day I called, made repairs, explained everything, did some extra work, took away trash and made sure everything was perfect. Premium price paid for premium service so in the end it was worth the price. I would use again and recommend.

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Service Provided:
Broken Garage Door Spring Repair

Review:

When he came, Garry (I think that was his name) realized that he didn't have the right door key pad to help, after installing a "radio", he realized he did not need it and eventually, was able to program the key pad properly. The radio that he had installed and realized we didn't need it was left here for some reason, along with wire to install it. Because it was to be a relatively expensive piece of equipment, I would have thought he would have taken it with him. I will keep it here in the event he wants it back. He was cooperative and, I believe, somewhat frustrated that he couldn't get the new keypad to work. Jay Treadwell

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A Response from: Harry

Thank you for your email and for holding the equipment for us. We appreciate your comments.

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

I was extremely pleased with the emergency repair of my garage door. The technicians were very knowledgeable and efficient. I was very impressed with the way they performed the repair.

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A Response from: Harry

Thank you, Geraldine! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent Service - even helped me setup my wifes car homelink. Love the new quite action of the belt driven unit. Very satisfied!

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A Response from: Harry

We appreciate your business. Thank you!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We were very happy with the service we received. We got an email confirming the appointment and telling us who the technician would be, a reminder email, and then a courtesy phone call letting us know out tech was on his way. The repair was done quickly and professionally and the tech was very friendly and professional. Overall great service. If we have any other repairs in the future we will definitely be calling again.

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A Response from: Harry

We look forward to working with you again. Thank you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent repair, on time and fast but very expensive!

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A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Once again Barry did a great job on the repair and rebuild of our door. He is super knowledgable, professional and personable. He is a great representative of Precison Doors and a pleasure to work with. I would definitely recommend Precision Garage Doors, and Barry in particular, to anyone needing garage door repair.

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A Response from: Brian Tindall

We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I had a great experience with Precision Doors. Barry was super professional, knowledgable, prompt and personable. And you have the best looking service vehicles I've seen in quite some time. I would definitely recommend Precision Doors to anyone. Will definitely call you again if I need any other work done. Thank you!

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A Response from: Brian Tindall

Thank you for choosing Precision Doors! We appreciate your comments and your business!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Barry arrived promptly for my scheduled appointment after a call to say that he was on the way. My repair issues were quickly and expertly addressed. Barry also took the time to check all my doors and perform some safety tweaks that made my doors optimally functional. I'm a very satisfied customer.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Torsion Spring broke. Called precision from google. Setting up appointment was easy and same day. Dispatcher gave a 2 hour window (12-2) for arrival, called at 11:45 to advise it would be closer to back end of window and called again at 12:45 to say they would be here in 20 minutes, which they were. Technician, Barry, was professional and knowledgeable. Explained what he would do and what it would cost. Pricing seemed high at $220 for new spring + $45 for new center bearing + $49.95 for service call charge, but what do I know about gargae door repairs. Total repair job took 2 guys 1 hour. $335 including tax. Checked on manufacturers pricing after the fact and torsion spring is $40 item. My fault for not checking earlier. Looks like they did a good job, but you might want to check pricing at other providers.

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A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate your comments about our customer service and technician . We strive to make sure customers are aware of scheduling delays as well as what repairs are needed. Our costs may appear higher than what you will find on the web, but there are factors that play into that: the price of steel has gone up 12 times recently. We use only high quality high cycle springs, unlike what you will find on the Internet. Our technicians are highly trained and certified, our trucks are fully stocked. You will certainly find cheaper prices, but you will be buying cheaper parts, that will ,most likely need to be replaced soon. When researching, please check the number of cycles. We have the highest cycle life. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The Tecnician was on time and worked quickly and neatly. Door operation improved. I would use them again and recommend them to others.

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A Response from: Brian Tindall

Thank you for your kind words about Barry. He is very professional and our customers love him! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Exceptional!

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A Response from: Brian Tindall

We appreciate your comments and look forward to doing business with you in the future!

Service Provided:
Broken Garage Door Spring Repair

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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707

Licenses

MHIC#
138079
D.C. License
420220000112