The service of booking was great. Professional, willing to work w my flexible schedule. Also liked the email to educate that they were professional (uniform, truck, name badge) to avoid scams. Servicemen were polite, helpful, and got the job done timely. I was concerned about the price. 11 years ago we got a new electric garage system from them for $530. This was extension spring, cables, and pulleys (almost a new set) but cost $860. Would like a 5 year warranty instead of 1 year given to me for that much money - service people said these products were superior quality.