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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 86 reviews, averaging 4.01 Stars:
1 2 3 4 5
Review:

Precision Garage Door installed my "replacement" garage door equipment and they have been very responsible with responding to a couple of repair issues. The most recent one I was especially pleased with the service man, that showed up and was very efficient at finding a pretty unusual problem, and all is well again!

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Chris L Service Provided:
Garage Door Opener Repair

Technicians: Chris L
1 2 3 4 5
Date: 01/11/2024
Garage Door Repair
,
Review:

Technician was fantastic! Just had a few hiccups with scheduling but would definitely use service again.

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Chris L Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Chris L
1 2 3 4 5
Date: 11/28/2023
Garage Door Repair
,
Review:

the technician, Jamal Crosby, did a great job on my garage door secure and safe. Thanks much.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Qwik, Responsive and knowledgeable service. I recommend offering a discount for multiple repair items.

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Elijah B Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Elijah B
Review:

Both our garage door openers were very old and needed to be replaced. Chris (C) was our technician. He was very professional, courteous and arrived at the stated time. Did an excellent job and very neat. I would recommend him and Precision. I gave only 4 star rating because it was on the pricey side. However, the overall job was well done.

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Chris C Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Chris C
Review:

The service was great. I called them in the morning and they were here in the afternoon. The only issue I have was that the cost was more than I expected. I had them program one garage door opener and tune-up another door. The program took about 15 minutes with a bill of 149.00. The tune-up took longer with a labor amount of 249.00. This is a total of 398.00 for about two hours or less work. Based on that labor rate I would not recommend you to have work done. The tech gave me no indication what it was going to cost before he did the work. Based on what I understood was that the job would be evaluated and told an estimate to do the work.

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Elijah B Service Provided:
Garage Door Repair

Technicians: Elijah B
1 2 3 4 5
Date: 07/03/2023
Garage Door Repair
,
Review:

Had good reviews and was close to home

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Elijah B Service Provided:
Garage Door Repair

Technicians: Elijah B
Review:

Súper prompt, efficient. Quite an expensive service, but seems performed well.

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Chris C Service Provided:
Garage Door Repair

Technicians: Chris C
Review:

The technicians who came out (Kyler and Layne) get a 5 star review for politeness and professionalism. Kyler explained why I was having the issue and what needed to be done to fix. The overall 4 star review is because the quote over the phone when I described the problem was about 1/10th of what the repair for that issue actually cost.

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Kyler Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Kyler
Review:

Very professional service

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Jay C Service Provided:
Garage Door Opener Repair

Technicians: Jay C
1 2 3 4 5
Date: 08/06/2022
Garage Door Repair
,
Review:

The service of booking was great. Professional, willing to work w my flexible schedule. Also liked the email to educate that they were professional (uniform, truck, name badge) to avoid scams. Servicemen were polite, helpful, and got the job done timely. I was concerned about the price. 11 years ago we got a new electric garage system from them for $530. This was extension spring, cables, and pulleys (almost a new set) but cost $860. Would like a 5 year warranty instead of 1 year given to me for that much money - service people said these products were superior quality.

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Craig T Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Craig T
1 2 3 4 5
Date: 06/03/2022
Garage Door Repair
,
Review:

The response was quick-2 days! Great job by our technician Kyler. He was professional and courteous. He explained all my options and pointed me to where I could get my prior work warranty. Really helpful. It was a bit of a premium but worth the extra cost for quick and professional service.

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Kyler Service Provided:
Garage Door Repair

Technicians: Kyler
Review:

Quick response to my request for help with an older garage-door opener that was stopping halfway up and needed a hand-assist to raise completely. Very competent technician (Dakota) but I was surprised at the price ($677) for a 30-minute tuneup including new springs, pulleys and cable.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Chris was great and represents your company very well

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Service Provided:
Broken Garage Door Spring Repair

Review:

The tech, Dakota H., was professional in every way. He installed two new Genie garage door opening systems and explained them in detail.

-

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The service technician was very professional. Good attitude about is work. Did a very good job replacing broken springs.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

This is a tough review. The first technician came out to repair our garage doors, etc albeit they were in disrepair. He was new and inexperienced so the work was subpar. However, we called Precision Doors to redo the work. They did so without hesitation, hassles, questions, or additional costs.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

As I have only had an estimate on replacing my garage doors, I can't review the finished job. I chose to have Precision do an estimate based on the work you/they did on a neighbor's door installation.

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James Q Service Provided:
Install Garage Doors

Installer: James Q
Review:

Experience was great. Taylor was extremely professional and knowledgeable. Made my experience seem less and would definitely do business with again. Thanks again

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Good

-

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Technician was very thorough and professional. Explained problems and recommended repairs to my satisfaction.

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A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Justin. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 01/20/2021
Garage Door Repair
,
Review:

Technician Eric B Arrived at my house at the scheduled time. He and his trainee partner, Anthony were professional and helpful. I thought all that was needed was an outside garage door opener, but since I hadn't had replacement springs replaced in over 10 years I opted to have that completed as well. Also they replaced a ceiling lightbulb in the garage ceiling that was out of my reach. Afterwards I was pleased that both of my cars were still synched to the garage even though I changed the codes. Good job!

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A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Eric. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 01/08/2021
Install Garage Doors
,
Review:

Steve was very nice. He came early and went through the garage. When I got to the house at the appointed time, he was already in his truck working on the estimate. I appreciate the report, as it certainly covers a lot! Since I do not own this property, but rather I manage it, I will have to send this on to the owner. I know she had another report done, and I believe it was several weeks ago.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Steve. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Install Garage Doors

Review:

I contacted the office December 26 and today to get an electronic copy of my invoice and warranty. I still have not received the requested information.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Not on time..great job..polite... Too expensive,,,,wouldn’t replace existing controller..chain driven..I admit the belt is nicer..

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Layne. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair

Review:

Very good job.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

Product:
Cables

1 2 3 4 5
Date: 10/26/2020
Garage Door Repair
,
Review:

Sherman S. did a great job once he got here. If your technician is not going to make it within the time window, a courtesy call should be made to inform the customer. I had to call 2 times before he came 1 hour past the time window.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very Professional. On Time. Worked Extremely Fast. But price was a bit on the high side for an replacement torsion spring. ($300)

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 10/03/2020
Garage Door Repair
,
Review:

Quick and professional, but expensive

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I called late Friday afternoon, they came out the following day, did the repair in about an hour, Joe the technician was great. Overall I was extremely happy with the service they provided. The price on the other hand was outrageous but, that's a story for another day.

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A Response from: Mike Brickner

Keith, We thank you for the candid review and letting us know where we did great and where a pricing issue needed to be corrected. We appreciate you giving us the opportunity to correct the pricing issue and your continued business.

Service Provided:
Broken Garage Door Spring Repair

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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707

Licenses

MHIC#
138079
D.C. License
420220000112