Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
Excellent and timely service!
- Sinthea Kelly
Craig T. did an OUTSTANDING JOB fixing my garage door. He replaced the belt drive rail assembly, replaced 2 torsion springs, replaced 12 rollers and installed galvanized steel orb oper hook up bracket. I offered him snacks, but he would not stop working. He did not even take bathroom / restroom break. He did not stop working till the job was done.
He is very courteous, efficient and professional technician !!
In addition: Those personnel who answered the office phone; Amy and Tori were very helpful too!!
- Vivencio Navarro
The technician was early and completed the task in a few minutes.
- Curtis Martin
Taylor was professional, honed customer service skills. Was able to point out an oversight on my part without a humiliating tone, or comment
- Haroyl Inman
Your technician Craig Taylor was very well verse on the repairs that needed to be done and he explained what he was going to do and gave us 3 options. I was amazed that even I understood what he was saying. I highly recommend and will call back for all future garage needs!! Thank you Craig for a job well done. The Moore's
- Arline Moore
He was Avery professional technician and did an excellent job my first time using your company was very impressed with your employee.I would recommend your company to any one’s that need garage repair.
- Gilbert Hernandez
Great Company with Great Service! Called yesterday and got an appointment for the next day. Sherman arrived within the given appointment window with a call ahead to ensure we were home. He quickly analyzed the problem and provided three reasonable quotes. Sherman was prepared to repair on the spot and even repaired an unrelated call issue with not questions asked. Company provides warranty on their work (great bonus). I highly recommend and will call back for all future garage needs!!
And yes they are COVID-19 compliant!!
- Shemika Mccrae
Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
I would like to say that the gentlemen that came out to service my doors were Professional, Courteous and Very Knowledgeable of their profession. The lead man took the time to answer all my question, without hesitation. Upon completion , I was walked thru what was installed and repaired and the proper care for future reference. I was also provided an estimate for future potential work and was explained line by line what each entailed. Very professional gentlemen and wouldn't hesitate to call for future repairs etc.
- Terrie lee Blueitt
Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
I thought that the service technicians were very knowledgable in their assessment of my doors and they took the time to listen and understand my concerns with the doors and they wanted to know what my expectations were if work was performed. They then gave me the options that would result in my expectations being met.
- Gilbert White
I initially contacted Precision to determine if a broken gear sprocket on top of our original garage door opener motor could be repaired. Not only did Sherman S. make quick work of the repair estimate he also provided a Good, Better, and Best estimate before any work was started. I ultimately went for the "Best" option and had a brand new LiftMaster 8500W installed with a battery back-up and WiFi the very next day! Sherman knows his craft inside and out by making unsolicited recommendations on the maintenance of our door and showing me how to operate the new equipment. I was very impressed by his overall knowledge of the 8500W and I am 100% satisfied with the service I received and I will definitely be telling everyone I know about the experience and the OUTSTANDING! service that Sherman provided.
Thank you Precision and a special thanks to Sherman, Sherman, Sherman!!!!
Art . . .
- Arthur Harland
I was very pleased with my service with Precision. I was able to get an appt. the same morning of my call. The Service Technician came out was very prompt, professional and diagnosed my issue right away. He even let me know what I could do to better my system. I would definitely recommend Precision to anyone looking to have services done.
- Pamela Marbury
Called this morning and received service in less than three hours. The technician was courteous and efficient. Brian explained what went wrong and had it fixed in less than one hour. Great work!
- Caratina Alston
We're glad we could help! Thank you for choosing Precision for your garage door needs.
Needed my garage door fixed as it made so much noise closing and one side was not closing. I found precision door service online and i requested their service. Their service was spectacular! The service guy worked great on my garage with the time allotted and by the time he was done my garage was perfectly in order. Thank you so much for a great service provided.
- Carmela Coughlon
We appreciate your feedback and your business!
Technician did an outstanding job, very professional.
- Commodor Hall
We appreciate your business!
- Timothy Champ
Thank you for choosing Precision!
This is the second time I have used Precision and I am extremely pleased with the prompt and excellent service. Alan T arrived on time, was very professional and satisfactorily fixed the problem. I love the fact that Precision does same day service. Will always recommend Precision... repeat business is the best business.
- Gloria Constant
We love our repeat customers! Thank you!
This used to be the only garage door business I would deal with, so I have no idea what has happened. I have paid for two visits, the first (April 25th) I was told all I needed was lube (he didn't even do that) The second (May 16th), the technician made up three reasons for my issue... 1) a "jerker", 2) breaking in (over 5 years old), and 3) "sleep mode" (a total lie). I have now been charged for TWO visits, and my garage door STILL isn't repaired! Service performed: 1st time, absolutely NOTHING. Second time, 1 spring (of two) turned 1/2 turn.
- Dewey Watkins
Thank you for allowing us to correct this situation. In the future, please call and ask for the manager, if you are not completely satisfied. We will make it right.
Alan was prompt, he explained what was required to fix the problem. He was timely in completing the job, and was very professional and courteous.
- aaron bullock
We appreciate your kind words and your business.
I wanted to praise Mike who came to our house today and worked on two garage doors for us. He was FANTASTIC. What a fabulous attitude. He had a lot of coordinating to do for us with overhead door issues and new devices and he stayed calm and got it all done! He was patient, and friendly and kept me in the loop. He is a great company asset and representative. Thanks!
- Wendy Haig
We're so happy to read your comments about our company and Mike. He is a wonderful technician!
I just wanted to say that Anita and I were impressed on the very quick response to our garage door problem. Not only was one of the springs broken, but the wooden bracket holding up one side of the door track was also broken. Your technicians are true craftsmen. In a very short time, they evaluated the problem, made a proposal, and then executed it in short order. We are both very glad we called you. If there is any other problems (such as the operator needing replacement), you get called right away. Thank you.
- Edgar and Anita Cohen
We appreciate your kind words, and your continued loyalty with Precision. Thank you for your business.
I just spoke with Carol Hosfeld in regards to her service call today. She said she is very pleased with the service and she will definitely use us again.
Precision Call Center
- Carol Hosfeld
Another happy customer!
My technician did an excellent job.
- Dianna Pearson
Thank you for your kind words about Alan. We appreciate your business!
Good service. They answered my first call and came the same day.
- imaru oporto
Technician did a fine job!
- Nancy H
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