Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
Jamal checked out our door system after our warranty call earlier that same week. Quickly diagnosed the problem and fixed it quickly at no incremental charge to us.
- Scott Parker
The service and workmanship were excellent, and the prices were reasonable. The service technician, Jamal Crosby, quickly and accurately diagnosed the issue and had my garage door working like new in well under an hour. In addition, Mr. Crosby was a consummate professional throughout the service call. He answered questions directly, explained the nature of the problem, provided service options, and recommended preventive maintenance measures (without being pushy).
- A. Herring
Jamal Crosby represented your company with a lot of professionalism and courtesy. He called to let me when he was on the way which was very helpful to me. Not only did he find out what the problem was with the garage door and resolve it, he also educated me on what to do if I had issues with it in the future. Thank you, Jamal! Will definitely call Precision for any other problems with my Garage door.
- Alice D
First time user. Wondered why I hadn't gone to them before. Great customer service with explanations about all repairs that were being performed. Top Notch!!
- Antonio Taylor
I chose Precision Garage Door because of the reviews. I absolutely made the right choice. The tech guy's name is Jamal. He was awesome. He explained what he diagnosed as the problem and proceeded to repair and tune my garage door. He was patient and professional. I could be more pleased with my experience with this company . Thanks to Jamal
- Brian Tribble
The word is impeccable. The technician arrived early and demonstrated keen knowledge of the problem. He was most friendly and empathetic to my problem. Pricing was reasonable. The repair was done in a jiffy and, when he left, I felt I had made a friend. Kudos to Jamal (the technician) and highest praise to Precision for their professionalism. You have made a customer for life.
- Rick Harris
I couldn’t be happier with my experience. Booking an appointment online was easy, the technician arrived on time and was very polite and professional, and he solved my problem very quickly.
- Adam Perlman
When looking for someone to repair my garage door that would not open Saturday night, I saw that Precision Garage Door provided same day service. They were booked up Sunday when I called, Derrick arrived Monday morning and, after checking out the problem, he explained to me clearly three options. I liked the confidence he showed and the fact that he did not push one option over the other. An hour and a half later, I was pleased that the door was performing perfectly. I recommend Derrick and the company he works for.
- John Fox
Technician was great, very professional and knows his job!
- Cecelia Bell
Excellent work and customer service. Many thanks again/asbolden.
- Alan Bolden
The technician was terrific: on-time, explained the issues and options for repair, cleaned up area
- Christy Schmidt
Expectations were met and all problems were solved with professionalism and courtesy and 100 pecent response time. I have no complaints. I will share this company excellent service with family and friends.
- I.A. Sherman
Garrett Easley effectively represents the company. He was on time, called before arrived and offered to pickup coffee for me ????. Although I declined the coffee, I thought that was a kind gesture. Garrett was professional, knowledgeable, provided samples, literature and suggestions. I will get a new garage door with Precision.
- Glynese Hilton
Very happy to Austin's repair wok. Prompt expert service. He got garage door working in no time and found a solution for any future issues. Very competent. I'm very pleased with him and his work. Thank you, Tarja Nigro
- Tarja Nigro
Garage door repair is excellent.
- Glendale Hogart
Austin was super. He arrived on time, installed a new opener, checked the garage door, wires, gears, sensors, garage cartridge, wires, belts and the lift master. We only needed to replace the opener. So glad he took the time to look over our device to make sure every part was working. He needs to upgrade to be a trainer to new hires.
- Charice Williams
The Tech, Derrick, was on time, very pleasant. He explained what was wrong and how he would fix the problem. I give this job a 10+
- Marsha Bush
Derrick E. was thorough and very helpful. He got the garage working again and ensured he found a solution for any potential future issues.
- Richard Ellis
Our spring to our garage door broke in the late afternoon and we could not get our cars out of the garage. We called Precision that night and they were there the next morning. Service was great and the technician very competent. We would highly recommend.
- Gin Bell
prompt expert service, no complaints
- Christopher Brophy
Overall outstanding results. My garage door broke one afternoon, with my car stuck inside. Nick, the repairman showed up first thing the next morning. Despite a 40 year old wood-rotted (partially) door, he replaced enough parts to get it working smoothly and quietly.
- Dan Leathers
The service technician was very professional and explained the different options and prices for the service rendered. we are very pleased with him and his work.
- Michael Woods
I selected your company off the internet. Mr. Taylor and his partner did an excellent job, great service and they were professional and friendly. Will use your company again.
- Gloria Swain
Taylor arrived early and ready to start his work. He did a comprehensive review of my garage door, cables, unit and openers. He was able to install a new unit along with new door openers , key pad etc. He was very professional and was able to answer all of my questions. He should be a trainer because his customer service skills were amazing. Thank you, The Roper/Williams family
Very happy of your fast service. Taylor inspected the problem and advised me giving several options and then he fixed everything and showed me how the new system worked. I will certainly call you if I have any service needs. Thank you. -Tarja Nigro
Excellent communication before arrival and exceptional customer service during the service. Taylor was courteous, polite and explained everything in detail.
- Christopher Hunt
Sherman came on time. He was courteous and knowledgeable. He found the problem promptly, fixed it, did some preemptive maintenance, and it was all well done. Compliments.
- Charles Warr
Our garage door opening mechanism wasn't working. Taylor quickly found what the immediate problem was, and then suggested a range of things we could do to upgrade the door-raising mechanism to extend the life of the mechanism. He did a great job of explaining things to us. He arrived when he said he would -- something we greatly appreciated. He is a credit to your firm.
- George Eads
Sherman was great. Great service and incredibly friendly service guy. Will definitely use again.
- Brian Kozlowski
Mike was amazing. Not only did he come early (after calling), he fixed our issue in a matter of minutes. He was transparent throughout the entire process and helped us made decision on how to proceed with the fix. 100% would use him again.
- Caesar Layton
Matthew M
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