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Read what people are saying
about Precision Garage Door in:

Laurel Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 297 reviews, averaging 4.82 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Used Precision a couple years ago and they did not fail me TODAY. Eric was courteous, on time, and provided options... and I simply loved the willingness to work with my current budget. Would highly recommend.
Sandy Sarvis
A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Eric. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I purchased two-door garage doors in June 2020. LOVE THEM! I had a squeaking problem with one of the doors. Precision sent Technician Justin Crosby. Mr. Crosby was professional, knowledgeable and very courteous. No more squeaking!
Deborah Wallace
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Justin. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service from answering phone calls to fixing the problem,who ever is running the company deserves appreciation. Thanks ????
Mastewal Worku
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and very professional staff. Will definitely recommend Precision services to everyone. Thanks
Helen Assefa
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Justin. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Technician, Eric was on time and very professional. He offered options for my garage door repair, I'm glad I went with their rollers, they absorb the sound really well; it was so extremely loud before. Get the rollers, you're going to be glad you did. The door now closes evenly and quietly with no hesitation. The Eric and Precision Doors.
Jacqueline Dantzler
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called and was able to get a next day appointment to fix our garage door. Eric Bartow called within 30 minutes of arriving. He was polite and professional. We had new springs placed on our garage door almost five years ago. Eric confirmed that the springs were covered under our warranty. Very pleased with the work performed.
Eric Davidson
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional service. Respectful of me, my time and my property. Technicians very knowledgeable of their craft and provided recommendations on products suited best for me and my family’s needs. Excellent customer service. Refreshing! Definitely will recommend to friends and family.
Shonita Bond
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

To begin with, we were pleasantly surprised that your technician could come the next day. He was on time, and left a phone message when he was on the way. He wore a mask, diagnosed and fixed the problem quickly, and was friendly/polite. We used your services some years ago for a more extensive problem, and were completely satisfied then, as well. We will not hesitate to recommend Precision to friends.
John W.
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

To expensive for service for 65 dollars worth of parts maybe I should do what you do and not be a teacher.
David Moon
A Response from: Mike Brickner

David, please give us a call at your convenience to discuss. The problem with a hung door is much more complex than meets the eye. I'd be more than willing to discuss this with you sir.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used you all a number of times. This is not the first times Sherman has been here. He diagnosed our problem and fixed it right away. He was prompt and polite and a joy to have here. He is a jewel that you need to keep.
Claire Merrick
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I want to thank you for sending Sherman as our garage door repairman. He represented well and did a good job. He was very personable and super professional. Thank you Precision!!
Donna Williams
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Staff workers were very professional and courteous. Upon completion, they demonstrated the operation of the newly installed spring, rollers, and cable. I appreciated them coming out in inclement weather to do these repairs. Job well done!
Kim Walker
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The gentlemen who cane called when they were on their way and were very friendly and knowledgeable. I would definitely use them again.
Robin Rubain
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an issue that was caused by the installation job from before I bought my house. Precision was quick reply and was able to get someone out the next morning. Dakota did a great job of looking over the entire installation and correcting the core issue to ensure that I didn't have the same problem in the future. He looked over all the parts and pinpointed some areas that could be problems in the future as well to correct them. He was very knowledgable and personable. Without a doubt, I will be calling Precision in the future for any garage door issues.
Jeremy Newkirk
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding customer service and professionalism delivered today by Sherman. I have used Precision a few times in the 16 years I have been in this home. While I have always had good experiences, Sherman has been by far, the best technician I have encountered. I needed to reinforce a broken panel. Sherman put a temporary brace in place to keep the door from buckling. However, I also opted to replace the door as a better long term option. Sherman showed me samples and answered all of my questions. Great technician and extremely pleasant customer experience.
Kraig Lattimore
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

EXCELLENT SERVICE AND PRODUCT INFORMATION
Robert Burchett
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable technician, on time and very good manners.
Raymond Showell
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They are responsive, communicate effectively, and get the job done for a good price.
CE Evans
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First time using Precision Door Service and am very happy with my decision. Sherman, my tech, arrived on time, clearly knew what he was doing and did an excellent job! He tolerated my many questions, was very pleasant and so knowledgable. The replacement springs work great - door operation hasn't been this smooth in a long time! I will have to remember him for next time and would highly recommend him. I am very happy with the work done. Also, I appreciate the advance information on who would be coming - no surprises is good in this case.
Sarah H.
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Sherman explained everything to me in a way that made sense to get the 8 year warranty product. He is a good representative.
Lee Smith
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've used a few contractors for different services being a homeowner. I also don't normally leave reviews, but I have to say my experience with precision doors was absolutely terrible. I had some work done to my garage door last year that included the cables, springs, and other parts. I used the garage door regularly everyday and initially was satisfied with the work. Last month, the cable snapped when I pulled into the garage. Luckily, the cable was under warranty since it was done by precision doors. The tech (Jake) came out and replaced the door under warranty. Here is wear that terrible customer service starts...the tech gets ready to leave with my garage door not closing. The tech has the nerve to say that the garage door never worked (even though I literally got his advice on how to manually open the garage door to get my car out). To further insult my intelligence, the tech states the work was shoddy and precision would never do it, insinuating that I got someone else to replace the garage door parts. It was the dumbest thing I heard, why would I pay 600+ dollars to replace parts that are already under warranty? It would be like me buying a new Toyota and having Jiffy Lube replace my engine and pay more out of pocket. To top things off, I want to get a tech to make sure my garage door is functioning properly since it's now making a loud noise. I was promised a senior tech, instead they wanted to again send Jake out. I would not recommend precision doors, I still was not able to get my issue resolved.
Jason Dickens
A Response from: Mike Brickner

Jason, after our conversation this morning (7-8-2020) and the resolution we have in place we hope this is a pleasing plan we have worked out. We truly appreciate your candid review and more importantly your business and hope to continue providing you with the exceptional customer service you've come to enjoy with Precision Door Service.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike, is excellent with his services. Very knowledgeable with the garage repair. He still came out when it passed the time we have schedule.
Jin Tse
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jake did a great job !!! I will contact later for service.
Sonora Macattram
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Jake. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman and his helper did a great job. They were courteous and efficient and informative about the product.
Gretchen Amazeen
A Response from: Mike Brickner

Gretchen, Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dear sir, If possible I would like to go with the best option however I can only go to 2K. Please advise if this is possible and your tech was quite helpful in getting the quote to me. The Techs name was James Queen.
Joaquin Ramirez
A Response from: Mike Brickner

Joaquin, Thanks so much for the review on James. We appreciate the opportunity.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had two garage doors installed June 2020. LOVE THEM! James Queen was the technician that gave me my estimate and Olaniyi I and his assistant (don’t know his name) installed the doors. All three gentlemen were EXCELLENT in their area of expertise. They were professional, knowledgeable and courteous. I could see that Mr. Olaniyi and his assistant took pride in their work, very meticulous. I would recommend highly Precision to family and friends. Deborah W. of Bowie.
Deborah Wallace
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, courteous technician.
Wendell Campbell
A Response from: Mike Brickner

Wendell, Thanks so much for choosing Precision Door Service and leaving us a review of your experience with our company and Sherman.

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The team was prompt, friendly and performed the necessary work in a timely manner. The cost was very reasonable and I would not hesitate to hire them again in future.
Craig Chester
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair old garage door and replace springs. Prompt and excellent service. Technicians could not have been more expert and courteous.
Lawrence Mastracci
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Marcus. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys do good work at a fair value. Their Techs are good and professional. Their installed products seem to last (I had the garage open they installed work for 18 years till it died on me). I also like that they honor the warranties they have obn their springs.....This is the reason I had stayed with them for the last 18 years...
Vernon
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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