Read what people are saying
about Precision Garage Door in:
Laurel Area, MD
Precision Garage Door of Washington DC Maryland Suburbshas received 445 reviews, averaging 4.82 Stars:
Beltsville, MD
Bowie, MD
My garage door was installed 2 years ago by Precision. Never had a problem with it. This week the door would not go up so I called and explained the problem. We unplugged the system to get the door opened. Then we could not get it down. They could not send anyone out until the next day. The next day the repairman arrived on time. He saw the problem right away. He showed me what was causing the problem. He checked each way to control the door. He was extremely nice but professional. There was no charge for the service call. Rating: Excellent Carolyn Wilson 10108 Bald Hill Road Bowie, MD
- Terita Wilson
Bowie, MD
Very good customer service, excellent on workmanship.
- Michael Harvey
Bowie, MD
The technicians were very friendly and professional. Theu showed up early and they contacted me to let me know that they would come early. They installed the new garage door opener very quickly. They set up my remotes for the cars and the outside pad. Craig Taylor and his co-worker were superb.
- Carl S
Laurel, MD
Very timely response to an issue with our garage and resolution. It only took one day to get a tech onsite who identified the issue and solution. Appreciate the pricing to include customer specific discounts. So far working well!
- Morrisa Rice
Beltsville, MD
I had a problem with my garage door sensors (they found out the wiring was frayed). I called Precision and they got me an appointment the same day. Jamal Crosby arrived and was friendly and helpful. The price was reasonable, better than any other place I've found.
- John Parker
Bowie, MD
Precision garage came the same day and assessed the issue and fixed it the same day. The repairman,Tyler, was professional and courteous throughout. They had all the supplies readily available and upgraded the original equipment.
- Xavier Hamilton
Bowie, MD
I’m very pleased with the service that I received from the Precision Technician. He explained the process of the installation throughly before starting the job. Mr. Johnson was very professional. I would not hesitate to use this company for future needs. Freddie B.
- Freddie Bazemore
Laurel, MD
The excellent reviews gave me confidence to call your company and I have not been disappointed. Replacing my 20 year old garage opener was handled quickly by an expert technician who was very friendly. The estimate was the final price - no extra fees.
- Barbera Scott
Bowie, MD
Technician Craig arrived on site within the time window provided. He diagnosed the problem with the opener wall pad and replaced the defective part. He also noticed that a spring on my other garage door was looking like it could break soon. I had him replace springs and pulleys for both garage doors. Finished in about an hour. He was very professional and displayed a great deal of knowledge about the products he services. Based on this experience, I will use Precision again if needed and can recommend them.
- GEORGE KORPHAGE
Bowie, MD
I found Precision Garage Door Service online. The company’s presentation of services met my needs so I made the appt. Jamal was the representative who completed the work to upgrade my two garage door panels. He was professional and very knowledgeable. He thoroughly explained how to use the new panels and patiently addressed my questions. Finally, the new devices are really nice because my doors now open and close very smoothly. Happy Customer!
- Deborah Parker
Bowie, MD
The technician that serviced our garage doors today was Craig. He was very courteous and professional and only recommended those services that we actually required at this time. I would totally recommend both Precision and Craig to family & friends.
- Chuck Mrozek
Laurel, MD
Greetings to all! I contacted Precision to replace the garage door seal which needed replacing. Chris arrived and assessed the situation and advised that replacing the garage door seal would not be a problem; however, there were other areas that needed to be addressed. Chris indicated that the garage door was great quality, but most of the parts were builder grade and clearly explained the benefits in replacing these parts. My wife and I did not want to spend almost $3K on the garage door because our home is less than four years old. But, if it would significantly reduce the LOUD opening and closing (our bedroom is over the garage), it would be well worth the extra expenditure. Jamal arrived to perform the installation and did a terrific job - nothing short of outstanding. The garage door opening and closing is MUCH QUIETER than before! He explained everything in detail and linked our mobile phones and remotes to the opener. WE ARE EXTREMELY PLEASED and look forward to Jamal assisting us with any future garage door issues!
- Darryl Mahoney
Service Provided:
Product:
Technicians: Chris C
Beltsville, MD
Straight forward, on time, fair estimate, knowledgable.
- James Novick
Laurel, MD
I want to thank Fred for his amazing customer service. First and for most Fred called me to inform me that he was on his way but then he ask me if I wanted any coffee or anything from the store A1 services please tell me what company does that on top of that he walked me through everything I needed to know about replacing me garage and install of opener. Thank you so much Fred for an amazing customer service experience with Precision Garage. I am going to enjoy doing business with you guys and hope that the installers are as awesome as Fred.
- Tamisha Smith
Hyattsville, MD
On time, very friendly. Fixed the issue. I’m not confident it will be a long term fix however. When I initially called I was told the “come out” fee was $60. My total was $300 including $90 for a new generic remote and $200 for a “tune up” that took much less than an hour. What was included in the 60, why was it not on the bill? Also I prefer folks tell me as they do work what it will cost instead of a surprise. What work is included in the $60? Not clear.
- Richard Williamson
Greenbelt, MD
Nick was awesome! I would recommend he and Precision Garage Door to everyone.
- Donald Smith
Product:
Bowie, MD
Tyler was great. He talked me through what needed to be done to fix my garage door. He was very courteous and professional and did great work.
- Mary Harmon
Bowie, MD
I had the best experience with Precision Garage Door Service. The staff were professional from the start of making the appointment to their arrival. They arrived in the time frame quoted. Nicolas and Robert were the technicians and very professional and harder workers. Very knowledgeable of what had to be done and walked me through the entire process. Great Job!
- Florence James
Hyattsville, MD
Tyler J. was courteous, friendly, and most importantly patient with me. He listen to my concerns and address them by explaining the issues. He resolved it and didn’t make me feel like I wasted his time. He has restored my faith in Precision.
- Renee Harmon
Bowie, MD
your rep was very good. thx
- William Johnson
Greenbelt, MD
Both gentlemen were very respectful and explained how they were resolving my issue.
- Cheryl Peckenpaugh
Lanham, MD
Service was phenomenal. My technician Bobby was thorough, professional, knowledgeable and patient (I asked a lot of questions.). He broke things down, explained my options, provided recommendations and walked me through everything he did. He assisted with setting new garage codes, connecting the garage door to my vehicle, connecting to the wifi and helping me sign up for the warranty. At no time did I feel like he was trying to 'upsell' me. He provided a genuine, friendly and fast replacement service. I would definitely use this company again and recommend to friends and family.
- Kellie Miller
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Technicians: Bobby
Bowie, MD
Great service, very professional, I recommend them with 5 stars!
- Donald Wright
Product:
Bowie, MD
Chris and Jamal were very Professional thanks for making our experience very memorable
- Clarence Brooks
Bowie, MD
Jay did a phenomenal job replacing my torsion springs. He presented 2 quote options and upon my review/approval, he replaced the springs, center bearing and torsion cables. The total job took about 45 minutes to complete. Jay was very professional and I will definitely refer you guys to my friends & family.
- Brian Siler
Product:
Bowie, MD
Technicians were knowledgeable knew about the problem. I recommend strongly except price. The work was performed in a timely manner.
- Sam Dua
Bowie, MD
Jared and Ben did a fantastic job and explained everything perfectly and I could not be more satisfied with the outcome. Precision garage service is the company to call so don’t hesitate. Thank you so much. Wardell Harris
- Wardell Harris
Product:
Laurel, MD
Mr. Christopher Brown provided exceptional customer service and completed his quality work within an hour. I will absolutely do business with Precision Garage Door again.
- Raul Mirza
Product:
Bowie, MD
Walter was very informative and provided a great service. I was able to have my garage door repaired the same day.
- Ellis Spann
I checked your website and was impressed by the reviews and employee bios. Tyler and Tavon repaired the extension springs, cables and pulleys: also set up new keypad and remote. It's like having a new garage door! They explained the necessary work and reviewed the pricing with me. Excellent work and even more excellent workers!
- Tom Myles