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Read what people are saying
about Precision Garage Door in:

Laurel Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 318 reviews, averaging 4.82 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A kind, knowledgeable, professional, and caring service tech arrived at my home to repair/replace broken springs on my garage door. They will call before they arrive to let you know they are on the way to your home, this is a plus also. Everything was explained in detail and I was given three options to choose from. The tech cleaned up afterward the repair. This is the second time I have used this company and will recommend them and use them myself if something arises again.
David Brown
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman arrived on time. He also was patient in answering my questions and explaining my options. He is definitely is an asset to your company.
Kathi Wzientek
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My door tensioner spring broke, the garage door can not be open and needs to have service. I called other service companies in the area and you will hear automatic responses to leave a message. I researched further and found out that my garage door was previously serviced by precision from the previous owners when they accidentally hit the door while backing in the driveway. I called them outright, and I was able to talk to a real person and have me scheduled the following day. The technician (Tyler) came on time and explained three options or proposals for the repairs with a warranty included. I chose the service that I can afford and needed at that moment. The repair was done professionally and the work that Tyler did was very professional including the agreement that we signed on his tablet was followed. I am a satisfied customer.
Darryl
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Taylor, my technician provided excellent customer service. Taylor, a true Professional and very knowledgeable and thorough at his craft. Taylor get a ten star rating!!!
Milton Fletcher
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I must say I was super impressed with this company right from the start. I called on a Sunday and was able to get a same-day appointment for an emergency repair on my garage door - that's almost unheard of these days! I had an unusual repair because I had no electricity in my garage due to a recent storm, I have an automatic door opener only, and therefore was unable to get my car out of the garage. Sherman went WAY ABOVE AND BEYOND to get my car out and get me back in business. He was extremely helpful, courteous, knowledgeable, and when I purchase my new garage door opener. I definitely want Sherman to install it for me. HE IS THE VERY BEST!
Vikki Avey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is a tough review. The first technician came out to repair our garage doors, etc albeit they were in disrepair. He was new and inexperienced so the work was subpar. However, we called Precision Doors to redo the work. They did so without hesitation, hassles, questions, or additional costs.
Molly Simms
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What do you call a company that answers the phone at 11 pm and schedules your repair appointment for the very next day? What do you call the company's technician who really listens, and then presents options and ideas and makes the needed repairs in record time? I call them "partner" and you should as well. Damn Proud to have Precision Garage Door of Maryland on my team - and on my side!
Joe Criscuoli
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our tech was Taylor. A very nice young mam who respected our home and did not push us to buy new products. I fact after explaining about the broken spring which the call had been about, he showed us other things that were going to be problems later on our seventeen year old door. He gave us three options but did not push one over another. It was a very hot day but that didn't slow him down in his work. Because of recommendations from friends we bought the door from Precision and when the time comes we will buy from them again.
Paulette Wood
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great, the technician arrived when scheduled and performed the service that I requested at a reasonable price. He also performed a little clean-up that will help the garage doors operate more smoothly. I would highly recommend them to my friends & family.
Maurice Shirley
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman was very knowledgeable and helpful. Thank you!!
T wheeler
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We placed a call for service due to a broken spring and was able to receive same day service from Sherman. He was thorough in his assessment and explanation of our problem and assisted us with fixing the spring and making an improvement to make our equipment last longer. This is my second time needing to call for emergency service and we have received same day service both times. Sherman was fantastic, polite, friendly, knowledgeable, efficient and responsive when we had some follow up questions. I would absolutely recommend this company (and have to my neighbors.)
Trisha
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service.
Thelma Wims
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, professional, efficient, courteous and reasonably priced! Extremely happy with the service provided today.
Mary Armstead
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was fantastic! He had all of the parts on his truck and offered several solutions to fit my needs and budget. I appreciated the safety check and the tune up, too!
Angela Norwood
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Today’s service was precise and timely. The Technician provided great customer and was very knowledgeable.
Alonzo Carr
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Seamless experience, from scheduling to discussion to the completion of work. Anthony, the service tech, called when he was on his way, which was well with the timeframe of service. He explained everything and provided tips on how to mange the equipment to get long term use. he was extremely professional and courteous. He explained everything prior to doing any work. Pricing was reasonable.
Clyde Doughty Jr
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was prompt and courteous. Answered all my question and concerns up front. Did an excellent job installing my garage door opener as well as inspected and serviced garage door.
Kenneth Jackson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good
Venu Jandhyala
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Star rating: Five Mr. Sherman came out to check our garage door because we did not know what was the problem . He checked and explained to us the problem, explained our options, we are senior citizens, no pressure answered all our questions. Very thankful for his service , did an excellent job installing new garage door opener. Herbert Shanoon
Herbert Shannon
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Can I just say in a few words that Precision Door Service is simply awesome. Those guys fixed our doors in a few hours and did a perfect job. Thank you so much. I highly recommend your company to anyone.
Wardell Harris
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I moved into my home 4 years ago. The motor on my old chain driven LiftMaster unit finally gave out. I saw the Precision Garage Door sticker on my garage wall, so obviously the previous owner used them. Instead of searching on Google and Yelp, I decided to roll the dice and give them a call. Actually, I did check their reviews on Google beforehand and was highly impressed. I called and the receptionist was able to get me scheduled the same day! The service technician Sherman called to give me a heads up he was on the way and arrived exactly at top of my appointment window. I was thoroughly impressed with his knowledge, professionalism and non pushy way of recommending me the best options. Instead of getting my old opener repaired, he installed a brand new unit at a fair price that functions soooo much better. I am thrilled with my experience, and Sherman represents this company to the highest quality of expertise and customer service! He is an asset to this company. I will be a repeat future customer and definitely recommend .
Larry Sanes
A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Sherman. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Used Precision a couple years ago and they did not fail me TODAY. Eric was courteous, on time, and provided options... and I simply loved the willingness to work with my current budget. Would highly recommend.
Sandy Sarvis
A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Eric. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I purchased two-door garage doors in June 2020. LOVE THEM! I had a squeaking problem with one of the doors. Precision sent Technician Justin Crosby. Mr. Crosby was professional, knowledgeable and very courteous. No more squeaking!
Deborah Wallace
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Justin. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service from answering phone calls to fixing the problem,who ever is running the company deserves appreciation. Thanks ????
Mastewal Worku
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and very professional staff. Will definitely recommend Precision services to everyone. Thanks
Helen Assefa
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Justin. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Technician, Eric was on time and very professional. He offered options for my garage door repair, I'm glad I went with their rollers, they absorb the sound really well; it was so extremely loud before. Get the rollers, you're going to be glad you did. The door now closes evenly and quietly with no hesitation. The Eric and Precision Doors.
Jacqueline Dantzler
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called and was able to get a next day appointment to fix our garage door. Eric Bartow called within 30 minutes of arriving. He was polite and professional. We had new springs placed on our garage door almost five years ago. Eric confirmed that the springs were covered under our warranty. Very pleased with the work performed.
Eric Davidson
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional service. Respectful of me, my time and my property. Technicians very knowledgeable of their craft and provided recommendations on products suited best for me and my family’s needs. Excellent customer service. Refreshing! Definitely will recommend to friends and family.
Shonita Bond
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

To begin with, we were pleasantly surprised that your technician could come the next day. He was on time, and left a phone message when he was on the way. He wore a mask, diagnosed and fixed the problem quickly, and was friendly/polite. We used your services some years ago for a more extensive problem, and were completely satisfied then, as well. We will not hesitate to recommend Precision to friends.
John Wakefield
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

To expensive for service for 65 dollars worth of parts maybe I should do what you do and not be a teacher.
David Moon
A Response from: Mike Brickner

David, please give us a call at your convenience to discuss. The problem with a hung door is much more complex than meets the eye. I'd be more than willing to discuss this with you sir.

Service Provided:
Garage Door Repair
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