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Read what people are saying
about Precision Garage Door in:

Laurel Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 269 reviews, averaging 4.83 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair old garage door and replace springs. Prompt and excellent service. Technicians could not have been more expert and courteous.
Lawrence Mastracci
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Marcus. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys do good work at a fair value. Their Techs are good and professional. Their installed products seem to last (I had the garage open they installed work for 18 years till it died on me). I also like that they honor the warranties they have obn their springs.....This is the reason I had stayed with them for the last 18 years...
Vernon
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technicians, Sherman and Joe - showed professionalism and were able to identify the problem immediately. I have been using Precision Garage for over 20 years.
Donna Fagon
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You were referred by my daughter (K.Carey) who’d contracted your garage door installation service approx 4 yrs ago at her Laurel, Md residence. I reviewed you website, read the reviews and checked your consumer business rating..very impressive. I scheduled the estimator’s appointment and within 2 days James was here, on time and thoroughly knowledgeable. I was prepared with a list of questions and he answered all before I could ask. James conquered my apprehension and was on point regarding materials, mechanics and variables of doors iand openers, etc. He sealed the deal. I received the estimate ate within minutes and have already forwarded to my HOA as required. I’m looking forward to the completion of this project and am hopeful your installer continues with impressionable results as well.
Patricia Merritt
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and James. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five Star Rating. Thank you Sherman for timely and excellent work. Completely satisfied.
Kenneth Jones
A Response from: Mike Brickner

Thanks so much for the great review of Sherman. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service. Knowledgeable technician.
Celeste Lucas
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I initially used precision to install my garage door 6 years ago — they were very responsive on repairing my broken spring today — The Technician (Sherman) was timely and explained all the options — he completed the job quickly and the garage is fully operational and super quiet! Thanks again!!
V Monroe
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Impeccable service. Extremely considerate towards my family and I, shown by their diligence in wearing a mask and PPE in order to ensure that the chances of any illnesses being spread be reduced. Their work speaks for itself and I’m in wonder as I open and close my garage and am ecstatic to see how well it operates due to the labor they provided. Thank you! Truly the best service men I have ever had the pleasure of interacting with!
Naje Fattouche
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage 20 year old Sears door opener was on its last legs, so I called Precision Door Service of Central Maryland hoping that they could replace it on short notice. They did, sending technicians Keith and Max that same day to fix the opener problem. In less than an hour, they installed a new opener and carefully explained how to program and operate it. Keith was really super, patiently answering my questions before leaving. I highly recommend Precision Door Service to anyone needing garage door service and won't hesitate to call them again should the need arise!
MA Worsley
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional looking web site . Sherman is the absolute professional would hire him anytime
Mike Johnson
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Star Sherman was great.
Bill Martin
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I can't recommend this company highly enough. I chose Precision based on their impressive ad and that they are answering phones 24/7 and working through pandemic. Also appreciated knowing who is coming and seeing picture of technician. Jake spotted minor problem immediately and checked to make sure all working properly. Technician came same day I called.
Judith Karo
A Response from: Mike Brickner

Judith, Thanks so much for the awesome review on Jake and for choosing Precision Door Service. We pride ourselves on excellent customer service and strive for your 100% complete satisfaction. We always welcome referrals from our customers and as always appreciate your business.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a great experience with this company. I had severed The wire to my garage door sensor. They came out the next day. Sherman fixed it quickly. He was professional and came within the time that was scheduled. Sherman was also trained on how to interact with customers during Covid 19. He had on a mask and made sure I didn’t touch his iPad during the payment transaction. I highly recommend this company for your garage door needs.
Tamera Moore
A Response from: Mike Brickner

Thanks so much for your business and for taking time to leave a review for Sherman. We truly appreciate your assessment of our service.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have been long time customers of Precision. I needed to have one of our garage door openers replaced. The installer, Sherman, inspected both garage door openers, pulleys, springs, etc and identified problems that needed immediate attention. He was able to install the new opener, and correct all the additional issues preventing the need for an emergency repair call in the near future. I highly recommend Precision.
Gary Simpler
A Response from: Mike Brickner

Gary, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision because my garage motor and light stopped working and the door wouldn't close all the way. Sherman was my technician and he was great! He was professional, friendly, efficient, explained everything clearly, and was even a bit funny. He knew exactly the source of the issues of my system and fixed my garage door beyond what I could have imagined. I would definitely request Sherman again if I have any issues in the future with my door. I'm glad I went with Precision. My neighbor recommended the company after having success with their services last year.
Emanda Thomas
A Response from: Mike Brickner

Emanda, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision repaired both of my garage door opener motors and upgraded my equipment. The installer was very good and had a great attitude. I chose Precision because of its five star rating.
Thelma Strong
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overall Rating (3 Stars) See Details Below Total Price Rating (5 Stars) Friendliness of Technicians Rating (5 Stars) Capability of Technicians Rating (5 Stars) Job Preparedness Grade (3 Stars) The Technicians arrived without having all of the equipment they needed and had to almost immediately leave to purchase supplies at Home Depot. At the end of the day they realized that they did not have the bottom door sensor and they would need to return seven days later to finish my door. Overall Quality of Work Rating (2 Stars) The work was completed and the door opener functions properly, but the overall appearance of the wiring and the safety sensor look messy. Metal shavings were left for me to clean up, a rubber mat on the floor had a junk ripped out from it, and an oil like liquid was spilled and left on a portion of one of our tables. Office Communication Grade (0 Stars) I had to contact the office after a few hours of waiting for technicians to arrive on the day they had committed to. After calling the office realized they had not received my garage door opener and they had to reschedule another day to install. The office sent me an email scheduling the second day of installation to be Thursday, I emailed them back and requested it to be moved to Friday. I never received a reply. The technicians actually arrived on Wednesday.
Kevin Sommerdorf
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service call; garage failed to open due to debris on sensor. Ric explained sensor mechanics and gave me peace of mind.
TeikoC
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman is outstanding. Personable and capable. I will use him in the future for all my garage door needs. I trust him and he is a joy to have around.
Claire Merrick
A Response from: Mike Brickner

Claire, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician was prompt, courteous, professional and took the proper precautions for the Corona pandemic. Additionally, he performed his task with expert efficiency. Rick was a great representative for Precision Door Service. Overall he exercised 5 star performance.
Stan & Jo Ann Pumphrey
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy job well done, thank you.
Desmond Grant
A Response from: Mike Brickner

Desmond, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a garage door repaired. The technicians diagnosed the problem and repaired the door very quickly. They were friendly and well-informed. I highly recommend this business if you need garage door service
Cathy Hiatt
A Response from: Mike Brickner

Cathy, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service and super quick. My spring broke, preventing me from opening the garage door. Our cars were trapped. Called Precision around 8AM and they were here by 10AM same day. Experienced technicians did an excellent job.
David Fax
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was professional and knowledgeable. He finished the repair in good time.
Keith Singletary
A Response from: Mike Brickner

Keith, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman did an excellent, professional job
Emanuel Smith
A Response from: Mike Brickner

Thanks again for your business and choosing Precision Door Service. It's wonderful that you took a few moments from your day to leave a review for us and the work Sherman performed. Please don't hesitate to call upon us if the need arises in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The genetleman was polite and very informative to the repairs he suggested that we consider. I informed him that would be in the future if and when another problem popped up in the future. He explained and showed me everything he did to lubricate the tracks, etc. to the door. Could not have gone any better with communications. We are very pleased you came so soon to service our garage door. Joann Fletcher I give the repair man Five Stars
Joann Fletcher
A Response from: Mike Brickner

Thanks again for your business and choosing Precision Door Service. It's wonderful that you took a few moments from your day to leave a review for us and the work that Sherman performed. Please don't hesitate to call upon us if the need arises in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick did an overhaul of our garage door which when operated would come down noisy and uneven. Rick was very professional and polite and did an excellent job. The door hasn’t worked this well since it was brand new.
Tony Alessandro
A Response from: Mike Brickner

Tony, Thanks so much for your review on Rick. We're glad to hear that your door is functioning flawlessly and that you're pleased with not only your investment but also the work that Rick performed and our high quality parts. Please keep us in mind for maintenance and we'd kindly appreciate any referrals you'd like to pass along.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician (Sherman S.) was very kind, knowledgeable, and easy to work with. He helped me to select the best garage door opener for my home, and ensured that I knew how to set up the remotes and work it properly. I would highly recommend working with him and with Precision Garage Door Service!!
S. Williams
A Response from: Mike Brickner

Thanks again for your business and choosing Precision Door Service. It's wonderful that you took a few moments from your day to leave a review for us and the work Sherman performed. Please don't hesitate to call upon us if the need arises in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech had excellent customer service. Very polite and knowledgeable.
Natarsha Williams
A Response from: Mike Brickner

Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service tech Sherman called to let me know he was enroute. Sherman arrived on time, he inspected everything, explained exactly what he was going to do and why. Price was quoted up frontand the work was done quickly. Great experience. Thanks Sherman
Ben Thompson
A Response from: Mike Brickner

Ben, Thank you so much for your business and choosing Precision. We're thrilled to hear about your experience with Sherman and glad we have such a dedicated team of professional, attentive and courteous employees. Thanks for letting us know how your visit was and please be sure to contact us again in the future should the need arise. Thank you

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
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