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Read what people are saying
about Precision Garage Door in:

Laurel Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 217 reviews, averaging 4.82 Stars:
Review:

The company just came over to replace a broken Spring. They advised me to upgrate to a two small springs. It took them only 20 minutes which was great. However I over paid. They changed me $670. Ater doing some research i found out that other companies only charge between $300 $400. This is kind sad. They seems to be a good company with a good customer service but the price is a big NO NO. Because of the urgency of having a working harage door some company will take advantage of the situation.
Bruno Tarquinii
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Had warranty repair completed by Tech Barry. A true professional who got the job done quick and efficient.
Rob Harvin
Service Provided:
Broken Garage Door Spring Repair
Review:

Professional and courteous staff .
Antonio Leon
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Thank you Precision and especially Francisco Moreno who was prompt, professional and courteous. He diagnosed the problem quickly and more importantly was honest about what was required to repair the springs. He also went above and beyond the scope of replacing a broken spring by tightening brackets, rails and lubricating the joints and rollers. I did not expect that. Precision will continue to be my go to garage door service company. As a repeat customer this was very important to me.
Ed Muniz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very professional
Eric Davis
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I have dealt with Precision for over a 15 years. They are the go to for my garage door service. They have been exceptional. I have had my garage door replaced, my garage door opener replaced, had a keypad installed and had tune ups over the years. Just today I had the fob replaced after 10 years of service. My house is over 25 years old and we all know that the garage door opener and equipment is a wear and tear item that needs periodic maintenance. They are great.
Rebecca Tibbetts
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Purchased two new garage doors and motors 2 months ago. When the home inspector came, he pointed out a safety feature had not been setup. I called Precision to remedy this. The person that came out charged me $195 for the callout. Unacceptable after sales service!
Ghazi Hussain
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent service by Barry and his assistant. Punctual and professional. I could tell that even though had a lot of experience in making the repairs on my garage door, he still paid attention to each step of the process and made sure it was done safely, accurately and quickly. He even explained what I should do to maintain the smooth operation of my door. I'm happy to recommend Precision for garage door service.
Mark C
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was very pleased with Precision when our garage doors were installed many years ago. When I called on Tuesday for an appointment to repair the broken spring in one of them, an appointment was scheduled for the next day at a reasonable time. Barry came right on schedule, did the work quickly and efficiently. I'm not sure how it could be any better!
Stephen Borocz
Service Provided:
Broken Garage Door Spring Repair
Review:

I contacted Precision Garage doors at 830pm and spoke with Becca. I explained the situation, out of the blue my garage door springs gave out and I was not able to raise the garage door., and Becca immediately scheduled an appointment for the next day between 8-12. Barry (the technician) contacted me 30 minutes prior to his arrival and arrived promptly at 9am. The springs and cable needed to be replaced. Afterwards he lubricated all the installed parts and even took the time to lubricate the garage door opener chain! I would highly recommend precision garage doors for all your garage door needs. They are efficient and reasonably priced. They and Barry have become my go to company for all my garage door needs.
Jessica Slaughter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician Barry was excellent. Let me know what was needed and the price for the work. Went out of his way to ensure top quality service. I have stayed with this company for 16 years and see no reason to change them
Vernon Fernandes
Service Provided:
Broken Garage Door Spring Repair
Review:

Happy with the prompt and great service.
Charlie Thomas
Service Provided:
Garage Door Repair
Review:

Barry was great. Rating 5+ Stars.
Bryan O'boyle
Service Provided:
Broken Garage Door Spring Repair
Review:

Superior professionalism. Expertise in knowing what was needed to make my aging garage door operate efficiently again. Kindness and understanding. I thank Barry C. and his nephew Sean.
Janice Vettel
Service Provided:
Garage Door Repair
Review:

I was quite impressed with the efficient & professional work of technician Abe who not only arrived within the scheduled time but more importantly was able to resolve the issue of my garage door not opening correctly. I’m pleased to say my door now lifts and closes smoothly and quietly. Thank you Abe for taking the time to explain how I can avoid this problem from reoccurring in the future. You are the best!!!
Paulette Pumphrey
Service Provided:
Garage Door Repair
Review:

I choose because live in laurel i am glad i did choose precision technicians Brain were very knowledgable curiosity and helpful I would recommend them to anyone Thank you precision
Ramone Ortiz
Service Provided:
Garage Door Repair
Review:

I attempted to program a second garage door opener. My efforts resulted in deprogramming two garage openers and the keyless entry pad. Additionally the garage door would not raise all the way. I contacted Precision Door Service and they sent out Barry. Wow! An efficient and professional technician. Within minutes Barry had everything reprogrammed and working! He even took the time to give me tips on keeping the garage door lubricated. Exceptional friendly service!
Jessica Slaughter
Service Provided:
Garage Door Opener Repair
Review:

Our Tech (Chris) was excellent with the removal and installation of our new garage door, motor, etc. Chris was very efficient and knowledgeable with his work. We are very pleased and would highly recommend Precision and Chris going forward.
Barry Hunt
Service Provided:
Install Garage Doors
Review:

Good morning! The first service I have had in 12/10/2010 done by Derrick, and that was excellent! This time Barry and Shawn were good also. After they left, my garage door is shutting down and re-opening by itself, without touching nothing, so I called in and talked with Ms. Amber and asked her that it is scary and dangerous and schedule an appointment to have some one come out and check it out what is wrong. After they will come out and find out, then I will let you know. Thanks! Kartik 9919 Harmony Lane Laurel, MD 20723 301-467-8838
Kartik Vyas
Service Provided:
Garage Door Opener Repair
Review:

Great communication from everyone. Technician was knowledgable and proficient. Presented all options clearly. Went above and beyond the call of duty. And he loved my dogs!
Nancy Malloy
Service Provided:
Garage Door Opener Repair
Review:

My first time using Percision and I was very impressed with the service. Eric was very helpful and is very knowledgeable of garage doors. Def will be using percision for future purchases and repairs.
Tina Dean
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Excellent service
Filmon Ghebreghiorghis
Service Provided:
Garage Door Repair
Review:

So the original estimate was a great experience. I would give it 5 stars. The guy was friendly, knowledgeable and seemed straightforward regarding what would be needed to replace my garage door. I got the estimate and it was more or less competitive with the other estimate I had just received. Again, still 5 stars. But then I call them to ask a few questions and find out how early I could get the replacement scheduled and that I'd give 1 star. I called the only number they have (a 1888 number) and the "scheduling dispatch" while nice enough couldn't do anything for me.... He couldn't answer my question about the quote (he'd have to have someone call me back)... and he couldn't tell me how long it would take before I could have the door installed (i.e. the scheduling dispatch couldn't tell me when they could install the door that they priced for me... again, he'd have someone call me back). Of course at this point I am a bit frustrated and he has the nerve to ask "is there anything else I can do for you" again... he is still pleasant... but calling in was useless... there might as well just be an answering machine because he couldn't help me at all. Needless to say, I think I'm going to go with the other company.
Erin Cannon
Service Provided:
Install Garage Doors
Review:

5. Rick did an excellent job basically cleaning up the mess created by another garage door company. I'm pretty confident the job was done properly this time.
Emanuel Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Barry C was outstanding. His personality and years of knowledge are positively reflected as the courteous expression that your company can ever offer. Thank you!
Art Cazares
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Excellent job by Barry! Great customer service! I like service people who repair but also teach you safe guards about your items. My garage door was functioning when I called. I just didn't like the way it was sounding like it was straining. I learned more about the mechanics about a garage door which made me happy about how I was so paranoid about how it was sounding. It had the wrong springs and support bolts that another company did. Now, the door goes up and down with little noise.
Pamela Johnson
Service Provided:
Garage Door Repair
Review:

The respresentive was very polite and courteous and I very impressed by the fact that he seem to be very knowledgeable about the product. I will need a few days before making my decision,. Thanks, and I will be in touch. Freddie Davis
Freddie Davis
Service Provided:
Install Garage Doors
Review:

We are Very Happy with the FIVE STAR SERVICE. From the initial estimate to the technician. * suggestion the use of a vacuum for nails,screws and bolts. * TECHNICIAN OUTSTANDING. It was about 100 degrees on today.
Woolfolk
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Seems very knowledgeable and it doesn’t look like it but he is very strong. My family could not get that garage door open but he did it on his own.
Rochelle Katz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had a problem with my garage door closing and scheduled a technician to come out for repair. Barry C. was the technician who promptly found the problem with a broken wire, and repaired it within minutes. I had expected to pay their minimum service call charge, but Barry felt with the time he spent on it didn't warrant a charge at all. I am very grateful to the kind of guy that doesn't put money above all else. I felt badly about not paying him anything but he was rather insistent that it remain a no charge item. I will be recommending the services of Precision Door and that especially of their technician Barry C., a stellar & affable guy. Thanks!
Harry Pitt
Service Provided:
Garage Door Repair
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