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Read what people are saying
about Precision Garage Door in:

Laurel Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 233 reviews, averaging 4.82 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used these folks in Florida and Maryland for all my garage door needs and they do a superior job. The employees come, assess the situation, make recommendations and present options and then perform the work immediately or place the orders and return to perform the work with minimal delays. Prices are not cheap, but neither is the equipment or work performed poor.
N Lewis
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

While this was to totally, totally, unexpected surprise and expense, I was extremely please with Barry's professionalism, efficiency, accountability and communication. Personally, I feel like customer service and communication has fallen by the waist side over the past 10 years, however, Barry, definitely bucked that trend. He was on time, a big plus, and explain to me what he was going to do and the pricing for the repairs. While, the pricing did appear to be high, I knew that the repairs were needed and he did a GREAT job in explaining in DETAIL, what he was going to do and why. Pricing aside, I would definitely used Precision Overhead Garage door service and i would definitely request Barry.
Rob Watkins
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Barry Great technician
Lawrence Carmichael
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because of previous positive service.The service provided today was rated as the Best. I needed and was provided with 2 remote control garage door openers. My questions were thoroughly answered. The educational information was greatly appreciated and will help me in the future. Definitely will recommend Precision.
Ruby McIver
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician that came out was outstanding! Not only did he give me some price quotes but also informed me of newer safety devices I should be aware of. I give him 5 stars. He was knowledgeable and gentlemanly. Clone this guy because he was great. Thanks
Wallace Coleman iii
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Techs were fast, efficient, and polite. They explained clearly what needed to be done and why, and then executed as agreed. I would use Precision again in a heartbeat if my other garage door misbehaved.
Steve Halperin
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was excellent service.. Barry was very professional and knows the product extremely well.
Mike Campbell
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was an outstanding experience! From phone call to the best service technician. All around very professional, polite, and knowledgeable. I am a facilities engineering technician who has been around for nearly 30 years and I was very impressed. I told your service technician that I wish we had him working for us. You have my business as well as anyone who asks me about doors and a good company. Thank you.
Wes Weller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Loved my experience! Professional and quick!
Donald Carpenter
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was recommended by my home sales associate. The technician was on time, courteous and professional.. He was able to quickly determine the issue with the garage door openers, made the necessary repairs, lubricated the springs and pulleys. His ability to determine the problem so quickly speaks well of the company and I will use them once again should the need arise and recommend Precision to friends and family. Welldone.
Clifford Armstrong
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service reps were very timely. They indicated the problem and provided an estimate for the repair, I approved the estimate and they set out to take care of the problem. They took care of the problem in a timely manner, cleaned up and took away the worn part(s). The service reps were very efficient, focused and thoughtful. I would recommend them to my friends and would certainly used them again.
Vincent Turner
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We’d had Precision Overhead Garage Door Service work on our door several years ago, so it was a no brainer to call them back. One of the springs broke, and they fixed it in an hour. Great service! Highly recommended.
Martin Chandler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used them before with excellent service.
Edwin Abbott
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This has been the worst service and customer service experience that Ive ever had. My door is still not complete on 7/25/19 for a simple new garage door install. My first appointment was on 6/5/19. I have been getting the run around on completion of the door. They installed the door and there were gaps around it, i had to call them to check on the filling the gaps. They came out at least 5 times total to finally add paneling around the door but there is still a gap to this day. Last time a guy came he said the door was the wrong size, now they are telling me that they cant put a door the right size and they just need to add more wood to seal it up. I have never experience so much confusion on what needs to be done for something that should be simple. The door is custom made apparently so i don't know if they don't want to spend them money to make a new because they made the wrong size or what. This is horrible and my door is still not complete.
Troy Green
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision Door Service when one of the cables broke on the garage door. After looking at some videos on how to replace it, I was thinking about just doing this myself, but in the end I decided to call the professionals, and I'm very glad that I did. The tech was very knowledgeable and did an outstanding job, and he went out of his way to fix some other things that were wrong (needed lube, etc). The garage door works really great now, it's much quieter and operates a lot more smoothly. Thanks very much!
Erin Mulvihill
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was completely surprised with the quick response to my request as well as the date to perform the repair to my garage door opener. Moreover, unbeknownst to me, when the garage door opener was installed by another company the technician never installed the belt correctly which caused the belt to come loose. However, the Precision technician (Barry Cavazos) quickly identified the problem and made the repair. Mr. Cavazos was very polite, patient, and knowledgeable. He explained as well as showed me everything he was doing and he gave me pointers to maintain not only the garage door opener but my garage door as well. While he was there I also had him change the bottom weather seal which had deteriorated and being held together with gorilla tape. I am completely satisfied with the services provided by Mr. Cavazos and the Precision Garage door company and I highly recommend the company and will use them again if the need arise.
Emmett Ridley
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The company just came over to replace a broken Spring. They advised me to upgrate to a two small springs. It took them only 20 minutes which was great. However I over paid. They changed me $670. Ater doing some research i found out that other companies only charge between $300 $400. This is kind sad. They seems to be a good company with a good customer service but the price is a big NO NO. Because of the urgency of having a working harage door some company will take advantage of the situation.
Bruno Tarquinii
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had warranty repair completed by Tech Barry. A true professional who got the job done quick and efficient.
Rob Harvin
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and courteous staff .
Antonio Leon
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Precision and especially Francisco Moreno who was prompt, professional and courteous. He diagnosed the problem quickly and more importantly was honest about what was required to repair the springs. He also went above and beyond the scope of replacing a broken spring by tightening brackets, rails and lubricating the joints and rollers. I did not expect that. Precision will continue to be my go to garage door service company. As a repeat customer this was very important to me.
Ed Muniz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional
Eric Davis
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have dealt with Precision for over a 15 years. They are the go to for my garage door service. They have been exceptional. I have had my garage door replaced, my garage door opener replaced, had a keypad installed and had tune ups over the years. Just today I had the fob replaced after 10 years of service. My house is over 25 years old and we all know that the garage door opener and equipment is a wear and tear item that needs periodic maintenance. They are great.
Rebecca Tibbetts
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Purchased two new garage doors and motors 2 months ago. When the home inspector came, he pointed out a safety feature had not been setup. I called Precision to remedy this. The person that came out charged me $195 for the callout. Unacceptable after sales service!
Ghazi Hussain
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service by Barry and his assistant. Punctual and professional. I could tell that even though had a lot of experience in making the repairs on my garage door, he still paid attention to each step of the process and made sure it was done safely, accurately and quickly. He even explained what I should do to maintain the smooth operation of my door. I'm happy to recommend Precision for garage door service.
Mark C
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with Precision when our garage doors were installed many years ago. When I called on Tuesday for an appointment to repair the broken spring in one of them, an appointment was scheduled for the next day at a reasonable time. Barry came right on schedule, did the work quickly and efficiently. I'm not sure how it could be any better!
Stephen Borocz
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted Precision Garage doors at 830pm and spoke with Becca. I explained the situation, out of the blue my garage door springs gave out and I was not able to raise the garage door., and Becca immediately scheduled an appointment for the next day between 8-12. Barry (the technician) contacted me 30 minutes prior to his arrival and arrived promptly at 9am. The springs and cable needed to be replaced. Afterwards he lubricated all the installed parts and even took the time to lubricate the garage door opener chain! I would highly recommend precision garage doors for all your garage door needs. They are efficient and reasonably priced. They and Barry have become my go to company for all my garage door needs.
Jessica Slaughter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Barry was excellent. Let me know what was needed and the price for the work. Went out of his way to ensure top quality service. I have stayed with this company for 16 years and see no reason to change them
Vernon Fernandes
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Happy with the prompt and great service.
Charlie Thomas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Barry was great. Rating 5+ Stars.
Bryan O'boyle
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Superior professionalism. Expertise in knowing what was needed to make my aging garage door operate efficiently again. Kindness and understanding. I thank Barry C. and his nephew Sean.
Janice Vettel
Service Provided:
Garage Door Repair
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