goodfriend

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech did a good job and was very efficient and polite.

John Towriss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay was great in explaining the issues with my 27 year old garage doors/springs/pulleys. Made the decision to purchase new doors easier and understandable.

William Serchak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When my garage door failed to open or close, I wanted a quick repair and chose Precision. The appointment was efficiently arranged and the technician, Jay Constantine arrived on time. He quickly analyzed the problem and explained it to me. He then made the necessary repairs, and the garage door is operating properly. Mr. Constantine is very pleasant and certainly proficient in his job. I will call on Precision if I ever need any service on my garage door.

Andrew EISENBERG

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay Constantine was extremely helpful in diagnosing the problem with our 15 year old garage door. He explained to us how to fix it, gave us the cost, and explained the work he would perform to repair the problem. He worked quickly and after he completed his work he showed us what he did and explained how it fixed our garage door problem. He was polite and friendly. Thanks for sending him to us.

Richard Bell-Irving

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When my 2 bay garage door wouldn’t open anymore, I needed quick service and found Precision from a google search. The agent was pleasant and set me up for the earliest appointment. Our technician JAY arrived right on time after a system text alert. He was beyond excellent. Knowledgeable and outlined all my options and explained each so it was easy to comprehend. Jay is a great asset for the company and I would highly recommend him. Hopefully I won’t have to call with my 3 year warranty on our repair.

Gary Fuchsman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Terrific in every way.

Bob Gans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay was great - gave options, explained them well, and did great work replacing multiple parts for us. All with a smile! Great experience with Precision. Thank you.

Jonathan Streeter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay was amazing, very friendly and helpful. Would use him again and would recommend him to others.

Cary Schulberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, fast service. Jay was friendly, very helpful and solved the issue quickly. Thanks again!

Betty Ann Drogula

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your representative, Jay Constantine, was here today. He was on time and called ahead. He was very knowledgeable and answered all my questions. He took the time to understand my circumstances and wishes ad gave me good advice. Therefore, I purchased a new door.

Diane Tachmindji

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent tech ( Jay). Explained all well. Efficient. This install was to replace previous door opener with Wi-Fi LED Garage Door Opener do that with power loss, the mechanism will continue to work for 5 openings and closings before need to recharge VS manual operation which I had previously ( and with a reinforcing horizontal steel bar on the door, it was too heavy to lift and difficult to reach to close).

Isabel Varela

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with the top customer service and professional demeanor of the technician (Jay Constantine). It's great to see a business that takes customer experience seriously, which seems to be rare these days. I highly recommend

Laverne Webb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay arrived before the time quoted. He was proficient knowledgeable and got right to work with repairs. He explained everything clearly to us. Would call on him again, very personable!

Mark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician (Jay) who came to our house was very friendly and knowledgeable. He didn’t pressure me into buying anything but explained the situation with my opener carefully and showed me what was going on. He was great.

Gary Katz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I actually called Gaithersburg. My expectations were not met. Jay was professional but we started on the wrong foot. I did not expect to need all the items he suggested. I thought he was overselling. That it's likely that one needs to replace more parts should have been mentioned when I first called. The price of the springs were higher than the highest range given to me. I could tell that Jay was annoyed. And thus, I did not feel good about the experience. A more realistic expectations about total price ( i.e. needing to replace multiple parts) would have made for a better experience. The live operator when I called was very important in choosing Precision.

Valencia Jenkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was done in a timely manner. Technician very professional and knowledgeable. The only problem was the cost. Extremely high for my budget. Great service.

Steven Bing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician Jay Constantine was was absolutely a Winner! Excellent communication and people skills, extremely polite. He was an expert at his work. Quick, clean leaving the door operation better than before it Broke. Overall could not be more satisfied. You office staff too are very proffessinal, polite and efficient. They offer excellent value for service.

Lorraine Slud

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay Constantine was fantastic. He arrived shortly after we called and he solved our problem quickly. He also gave some helpful tips.

Sheila Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay was our technician and he was very professional and did a great job. He quickly assessed the issue and made the repair quickly and throughly. I would highly recommend Precision Garage Doors!

Cliff Lapcoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

being a customer for ever you guys are great know your bussines and very fair thank you

Nicolas Magud

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Perfect service. He arrived in time, explained me the work that was needed and he did it quite fast. Thanks a lot. Superb service

Kathleen Kibler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

To be honest, I called Precision accidentally -- we've used another company for 25+ years. But, thanks to the MOST FABULOUS person I've met in a very long time, Jay, I'll be sticking with Precision. Jay was on time, extremely kind, warm, courteous, and did a great job. Thanks Precision, for hiring the kind of person that not only does professional work, but absolutely made my day!

Lou Forbrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the professional personality and knowledge Jay the Technician had on my repair. I would definitely use Precision again for anything garage door related!

George Larkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service person was very friendly and competent. Fixed my problem.

Lavourn Mensai

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Im truly happy with my service today, It was a pleasure having Jay he come out today to work on my garage door. He was on time and finished in a timely manner which I appreciated it. I made my appointment on time yeah! Thank you Precision I will definitely recommend my family and friends.

Stephen Stapleton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have now had two great experiences with Precision.They are quick to respond to a repair need which is much appreciated given we were manually opening the door! We had a surge issue and Jay quickly addressed the issue and gave us a suggestion to try and prevent it in the future. Just like the last tech, Jay was great as well. We will continue to use Precision and highly recommend them.

Cayce Werts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Jay was very polite, friendly, and professional. He was able to fix our garage door even though our rescue dog kennel made it a very tight space to work around. He was still able to get everything successfully fixed. Thank you.

Daniel Shriner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service provided by Jay Constantine. He replaced the old garage door opener, exchanged the chain with a belt, and reprogrammed the keypad and remote. He was courteous, quick, and efficient.

Chris Mendez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an appointment scheduled with Jay between 3:30 PM and 6:00 PM. Around 1:00 PM, he called to ask if I was available earlier. I told him I wouldn’t be leaving work until 2:00 PM, but I didn’t clarify that I wouldn’t be home until around 3:30 due to my longer commute. Jay arrived shortly after 2:00 PM, assuming I’d be home soon. Unfortunately, a heavy storm hit, and I didn’t get home until 3:55 PM. Around 3:15, he called again, but the rain made it hard to hear, so I just shouted that I’d be home by 4:00. I didn’t realize he had already been waiting close to an hour, thinking our appointment had effectively moved up. At 3:25, I received a text saying he would need to reschedule. At the time, I was frustrated, thinking he showed up too early and then canceled—when in reality, it was a mutual miscommunication. To be honest, I didn’t handle the situation well. I was upset, and my frustration came out unfairly. Despite the confusion, Jay remained calm, professional, and respectful throughout. He ultimately returned, completed the garage door repair efficiently, and handled the whole encounter with great professionalism. I appreciate Jay for keeping his composure and following through on the job. He demonstrated excellent customer service, even when I didn’t make it easy. The total price of the repair was $1,423 to fix the door panel, springs & pulleys.

Robert Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am impressed by the excellent customer service I received. The technician who inspected the problem easily diagnosed what I needed and he installed new sensors and rollers efficiently and in good time. He was careful to add lubricant ensure the rollers moved smoothly. He is friendly and helpful, and I was glad to have him perform the service. I highly recommend Precision!