Craig T
Average: 4.88 stars
Craig T's Bio:
Born and raised in Baltimore County, I love to shoot pool. various outdoor activities, and watching football. He has been doing garage door work for many years!
,
Bowie, MD
Made a quick on line request for service on Monday night for a 1:00 pm next day service appointment to replace a broken torsion spring. Craig arrived on time providing polite, professional and expert service. The total visit took about 1 hour. Since our garage door is fairly new (7-8 years old) and in very good condition I was somewhat surprised that the repair cost (torsion springs and bearings) was about 40% higher than I expected. Perhaps I failed to inquire about possible available discounts. Nevertheless we are really satisfied with Precision.
- Wendell Peters
Bowie, MD
Craig and partner were great regarding working on my garage door on 11/21/2024.. They are both great technically and have great interpersonal skills.
- Brian Tupper
Upper Marlboro, MD
I accidentally ran into my dad’s garage and I was panicking. I called Precision and got an appointment immediately. The techs came out and gave me three options for repair. They were patient and detailed in their explanations. The repairs were completed fast and efficient. I will absolutely use them again if another garage repair is needed!
- Kristen Bell
,
Excellent service, my expectations were met and the service gentlemen, Christopher and Craig were very professional,courteous And answered all our questions.
- Elveta Gunter-Saxon
Lanham, MD
excellent experience. Craig and Chris were extremely helpful and experienced. Work was done in very timely manner.
- Maryanne Szestak
Bowie, MD
My tech was Craig Taylor. He was very professional. He was very nice and friendly. He showed up at the appointment time that he promised. He provided me an estimate before any work was performed and had my door repaired in under two hours. Thanks Edward Reio
- Edward Reio
Bowie, MD
Very nice attitude, professional
- Pat Middleton
Product:
Technicians: Craig T
Bowie, MD
Called Precision when my 24 year-old opener quit working over the weekend. Called on Monday, and installer/technician Craig Taylor was out within a couple of hours. While they could have repaired the old opener, I elected to purchase the new Genie belt-drive wi-fi enabled opener with battery backup, as reparing the old opener would have been at least half the cost of new. Craig explained everything completely and succinctly, and work was done within about an hour and 15 minutes. While total cost might have been a bit more than purchasing opener myself and having it installed, installation with Precision comes with warranty and peace of mind. Only disappointment was that wi-fi feature will not work on my (older) phone. Called customer support....they had just upgraded app 2 weeks prior, and it now requires Android OS 10 and above. (Mine is v.9). So, I guess if the door had broken two weeks ago, the older version of the app would still work. I imagine that things will work when I eventually upgrade the phone. Alternatively, it would be good if Genie would release a backward-compatible version of the new wi-fi app.
- Mark Antolik
Product:
Technicians: Craig T
,
Great experience. Very professional and efficient service. Highly recommended.
- Christian Palopoli
,
Craig was professional and knowledgeable. He worked efficiently and was helpful in educating me on the issue with my garage door.
- Matt Colucci
,
The technician was friendly and very professional knowledgeable. He knew his stuff and that was impressive for me.
- Terri Jones
,
A great experience, start to finish! I was scheduled quickly, and Craig, the repairman, was prompt and professional. He explained our options and the costs, and after we decided, fixed the problem right away. I'd recommend Precision Door and will use them again in the future if needed
- Valerie Exar
,
Craig T was very nice and knowledgeable. He got our broken garage door open so we could get our cars out with no problems. We have a new door and opener ordered and are looking forward to having it installed.
- Donna Kurpat
,
Would highly recommend this company. Came quickly and repaired hardware, springs and installed new opener at a very reasonable price. Was able to get all the work done quickly and was very nice. Door works better than ever had before!!
- Cindy Zimmerman
,
I found this company online after reviewing a few companies, and was well pleased with their responsiveness when I called about replacing my garage door. My car was stuck inside the garage, but technicians Craig and (?) were able to come the next day and they got the car out, as well as evaluating with me the pros and cons of an immediate repair of the old door or waiting about a week or two until installation of a new door. James, the installing technician, did an excellent, professional job.
- Nancy MacMeekin
Brandywine, MD
The repair man was on time very friendly and very efficient. Enjoy talking to him and he showed me some things I could do to help keep the doors working properly. I highly recommend this company and its employees for your garage door needs.
- Jerry Bond
Hyattsville, MD
What a WONDERFUL CHRISTMAS PRESENT before the season began! Craig came out to my home to repair my garage door on 11/25/23. What a GEM! He was so kind, patient, understanding, and knowledgeable of the profession. He got right to work and got the job completed in no time. Thanks CRAIG for all your HELP and PROFESSIONALISM!!!
- Cordelia Lawson
La Plata, MD
The service was fast, on time, and friendly. We’ll definitely recommend the company to friends and family.
- Robert Bruce
Laurel, MD
Prompt response, thorough understanding of my objectives, courteous manner and competent service. I'll use them again in a heart beat.
- Charlene Smith
,
Exceeded expectations. Very quick service.
- Monica
Clinton, MD
I appreciated the professionalism of the technician that repaired my two garage door openers. He explained how periodic maintenance is very important to the overall life of the garage door opener.
- Dwayne Crawford
,
Awesome service!
- Marisa Smith
Edgewater, MD
The repair went very well. Craig was very professional and knowledgeable. He quickly diagnosed the problem and had all the materials with him to complete the repair right away. It is great to have my garage door opener working again.
- Scott
,
Next day service, on time, efficient in that the repairs only took an hour. New springs, rollers and pulleys made a huge difference in the operation and noise for my door. Craig was friendly and professional. Great job!
- Mark O'Malley
,
I'm grateful for Precision and their assistance for repairing our garage. Craig was the technician and he was able to explain what was needed, the options we had, and seemed very transparent, even repeating himself when asked. He was very professional and helped us to be confident in our decision in our repairs, particularly with Precision. We couldn't ask for better service.
- Leo Yates pp
Upper Marlboro, MD
Craig came to my home and replaced my garage with professionalism and excellent customer service. He completed the job in a timely fashion on the same day. I am very pleased with my service.
- Tanya Judd-barnes
,
I called at 7:00 PM and Craig arrived the next morning. He did a great job of evaluating my door, the components, and explaining the needed repairs and options. He could not had been more professional and efficient. Within a short time, he had replaced the components and the door was working beautifully! With elements of your home like the garage door, it is worth paying for quality parts and service.
- John Clutts
Upper Marlboro, MD
Great service. Hands down. Thanks Craig T.
- Ronald Barnes
,
Brian was fantastic quick, polite and helpful a wonderful experience
- David Strobel
Product:
Technicians: Craig T
Fast. Courteous. Cost-effective. Friendly. What more can I ask for from my Garage Door partner?
- Joe Criscuoli