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Read what people are saying
about Precision Garage Door in:

Waldorf | La Plata Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 114 reviews, averaging 4.75 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman the technician was extremely knowledgeable, courteous, and professional. Garage door springs were replaced within hours of request. Excellent service performed by Sherman.
Douglas G.
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your ad certainly stood out with all the positive reviews of the certified techs, their photos, your cleaning and COVID procedures. and technician IDs. From the initial phone call to Tara to request an evaluation to the completion of installing 2 garage door openers by Sherman, we had nothing but a very positive and professional experience. Sherman was so knowledgeable, informative, organized and respectful of our home. Sherman even sanitized the garage after he completed the installation! We could not have been more pleased with the experience. We love our new garage openers and have already recommended Precision and Sherman to our friends. Thank you so much!!!!
Susan and michael of La Plata
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to thank Precision Door Service for their prompt and professional service rendered to me on May 30 2020. The tech name was Sherman and his knowledge and professionalism definitely made the repair of my garage door (springs, rollers, cables) a very easy call. Thanks for being one the best services provided to me during such a bad time (Covid19) with all the precautions you've implemented.
Danny Quarles
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The company customer service was great. They were able to schedule me for same day service which was an emergency. The technician (Sherman) was great at getting the job done. The technician was punctual and customer friendly. There were several options to choose from and technician explained the services. I'm glad I chose Precision Door Service. I highly recommend this company for anyone looking for garage repair.
Dayisha Johnson
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called because I previously had repairs completed. The technician who came outbthis time was very knowledgeable, professional and spoke in terms i would understand. I will continue to call on the company for repairs, and the responding tech today, when needed.
Jerome
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Get professional installation, same day service. Thanks so much!
Suzanne Lee
A Response from: Mike Brickner

Suzanne, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on Sherman!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr. Stepney's service and advice was exceptional. Everything is now working properly. Thank you very much for your outstanding service11
Nana Afriyie
A Response from: Mike Brickner

Nana, Thanks so much for choosing Precision Door Service for your garage door needs and for leaving your feedback on Sherman!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jake was very professional and efficient - great technician! Notwithstanding, I was a little taken aback with the total cost of repairs. Doing a quick Google search, replacement springs are approx. $25-45 for a set of 2 springs. I totally understand your position in the current market place. However, I would recommend a review of operations and production costs to bring down your price points. I paid a little over $900 for the replacement of 4 springs, cables, and rollers. I gave your company 4 stars based solely on customer service from first contact to my interactions with Jake. I would have easily given 5 stars if prices were more reasonable, in my opinion.
Durward Hickenbottom
A Response from: Mike Brickner

Durward, Thanks so much for leaving us a kind review of Jake and the customer service experience you had with us. In regard to pricing our springs are high cycle and powder coated to give you more cycles (opening & closing) of your door. We use the highest quality parts in the industry and often times prices on the internet are of inferior quality. We stand behind our products with the best warranty in the business, bar none. Our rollers are maintenance free and require no periodic lubrication and will last for the lifespan of your garage door, the cables we use are aircraft quality and thicker than standard cables as well. Please feel free to call and ask for Shawn Adelung at the local office to hear more details. Thanks for choosing Precision Door Service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding customer service and the repairs were great!
Carlos Hill
A Response from: Mike Brickner

Carlos, We appreciate your time in leaving a review and for your business. Thank you sir!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very fortunate to have a young man who was professional, forthright and honest. I took to trusting his every word and watched as he worked to be sure my opinion of him was validated by his labors. He was 100% someone I would call for again.
W Murphy
A Response from: Mike Brickner

Thanks so much for leaving such a wonderful review of Jake. He certainly takes pride in his work and strives for 100% customer satisfaction as we all do here at Precision Door Service. We greatly appreciate your business and hop to receive the referral of neighbors, friends and family when the need arises.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On 9 June, I discovered that my garage door wouldn't close properly. I went on line and discovered all of the phenomenal reviews for Precision Garage Doors and decided to give them a call. My appointment time was 1530-1800. Sherman and Dakota arrived at 1230. Sherman's knowledge of the other issues that hadn't fully developed yet were amazing. It was a pleasure to have Sherman and Dakota in my home performing preventative maintenance. I wouldn't hesitant to recommend them to my neighbors.
Kitty Alt
A Response from: Mike Brickner

Kitty, Thanks so much for sharing your wonderful experience with our team. We truly appreciate your business and the opportunity to repair your garage door. Please don't hesitate to reach out with any questions or concerns that may arise in the future.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The job was well done The installer Sherman did a great job He explained everything he was doing to me. He was very Friendly and polite when I asked him a question he answer with a smile. I will definitely recommend Precision Garage Door Repairs and Installation Company. I give them 5 stars If you need your garage door repair or you are having a new on install just give precision a call at 301 897 8911
Sylvia Mcbeth
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When our garage door spring broke two days ago, I immediately called Precision Door Service. We had excellent work done by Precision in our previous home so I didn't hesitate to call them again. Sherman and Joe arrived first thing Friday morning and immediately diagnosed the problem and addressed some other concerns I had (noisy, old, chain driven opener). Sherman worked up three quotes to give us options. We decided to replace the garage opener, springs, rollers, pulleys, safety cables. Sherman and Joe were professional, informative, efficient, and made sure I understood the capabilities of the new opener before they left. I give them five stars, and I highly recommend Precision Door Service.
Susan N.
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door broke Wednesday night, really wasn't sure what happened to it. Called Precision Thursday morning around 10 a.m., was told someone will be onsite between 11 and 1:30. Received a call at 1 stating they were in route. Sherman and Joe arrived and quickly diagnosed my issue. I was given 3 plans of service that they could provide on the spot. Sherman's and Joe's customer service, knowledge and professionalism far exceed my expectations to resolve my urgent situation in a timely manner. My door was restored back to its functionality and I am completely satisfied.
Tyrone Jackson
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good day, I wanted to leave a comment and review on my service call this morning to replace my torsion spring. My technician was Jake and let me say he contacted me advising his arrival time and he was here on time. Jake was very pleasant and professional and explained what needed to be done and provided other detailed options. He got right to work replacing my torsion spring and quickly completed the task. Thanks Jake for you punctuality and friendly demeanor. It was a pleasure having a company provide professional service which Sometimes isn’t easy To find. You can count on my recommendation to anyone requiring your service.
Donald Green
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Jake. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because they are close to my residence. The Technician Sherman S. was very professional, courteous and polite. One of the sensors on my garage door wiring came lose from the housing, locking shut my door. Also, I could not use the emergency door opener, because the garage door was binding to the frame which Sherman saw right off. Sherman fixed the problem in a timely manner. If I was his boss, I would give him a raise.
Maurice Banks
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman and Joe did an excellent job!!! I cannot say enough wonderful things about the service that Sherman provided. He went through with great detail and explained each of the parts, as well as the entire process. I learned so much about garage doors, and the issue with my existing issue. If I could give 100 stars I would. Sherman made my first time experience with using your company an enjoyable one. He was beyond professional and very knowledgeable throughout the entire process. Because of the wonderful experience I had, I plan to recommend your company and him to everyone that I know that are in need of garage repair services.
Deborah Dupree
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very please with the work that was perform I was given a phone call to let me know estimated time of arrival they arrived on time, went over the services that I needed price was great I couldn't be more happier. Thanks guys
John Childress
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is my second time having work done by Precision Garage Door Service, the received and work done was outstanding. Sherman Stepney, the service technician was was professional and provided detailed information on the work being and made valuable recommendations during his assessment. I am satisfied and pleased with the work that was done. Well worth teh cost to me.
Arthur George
A Response from: Mike Brickner

Thanks so much for your business and for taking time to leave a review for Sherman. We truly appreciate your assessment of our service.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman S. was extremely professional, knowledgeable and courteous. He quickly identified the issue, made the repair and provided solid recommendations for upkeep. I would highly recommend Precision and Sherman S. especially for consultation and repairs!
Kwasi
A Response from: Mike Brickner

Kwasi, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The only regret I hold, is that I didn’t use your services first! After 600 dollars waisted, I finally found your company, and with no time to spare you completed a professional and timely job! Thank you!
Durel Williams
A Response from: Mike Brickner

Durel, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

the guys were great. keith explained everything very clearly so we could understand. very knowledgeable and very polite.
Michael Clay
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman was excellent service man. Very prompt and courteous. I am very pleased with my service! I would definitely reccomend Precision. Sherman is a true asset to this company.
Aaron Childress
A Response from: Mike Brickner

Aaron, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I choose Precision approximately one year ago to purchase new garage door openers. I was very pleased with the service and quality of work. This year I needed the springs and cables replaced. I didn’t hesitate to call Precision for the job. They came out approximately two hours after calling them. The two service guys were very professional and gave me several options to choose for the repair. They went over the pros and cons of each option and didn’t pressure me into choosing the highest price repair. They completed the repair in a timely manner and I and very happy with the service.
Michael Brown
A Response from: Mike Brickner

Michael, Thanks so much for taking time to tell us about your service visit and your continued business with us. It is our goal to offer options in the good, better, best categories and leave the ultimate decision up to you. We're so glad to have been service to you and for choosing us yet again.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellant service today
Camillo Dimuzio
A Response from: Mike Brickner

Camillo, Thanks again for your business and choosing Precision Door Service. It's wonderful that you took a few moments from your day to leave a review for us and the work Preston performed. Please don't hesitate to call upon us if the need arises in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The spring in our door broke. Within a couple of hours, the repair personnel (Tristan and a second individual) arrived. They diagnosed the problem, checked the integrity of parts that may have been impacted by the broken spring, and made recommendation for both replacement and improvement of the door opening mechanism. Of the three options presented, we went with the best, which included double springs, cable replacement, end bearing bracket, sturdier bearings, as well as tightening up chain and lubrication of hinges. Tristan explained the recommended maintenance. He was good about explanations and answering all of our questions. Both men were courteous, professional in their demeanor and worked efficiently. We are very pleased with the service.
Margaret and Gustavus Walker
A Response from: Mike Brickner

Thank you for the kind words! We were honored to be able to repair your door.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, Tech is very knowledgeable, He discussed all options. I'm more than satisfied with the choice I made and the installation he performed. I will recommend Precision to friends and family. Thanks Precision!
Gene Heard
A Response from: Mike Brickner

Gene, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was able to schedule an appointment quickly & conveniently...the technician was friendly, efficient & had the problem fixed quickly...
Spencer Schwartz
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I saw the garage door opener on TV about a year or so ago. Finally decided to call and have it installed. Technician, Sherman was GREAT, OUTSTANDING customer service. I am very pleased with my door, thanks.
Terri Humphries
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service and reasonable pricing for our urgent garage door repair! The technician, Sherman, was very knowledgable, professional and friendly. As a first time customer, we are very pleased. Thanks for a job well done.
Janyce Vandeweert
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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