Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
- Charles Jacobs
I Googled and they were the first company to appear. I’d seen your trucks on the road, so we gave you a call. We called on Memorial Day and didn’t think anyone would answer but they did. The tech came out the next day.
- Clyde & Aloma Shaw
They have the correct name for their business. From the pleasant greeting to inpecting my current door to instaling my new garage door opener. They do precisely what say you do. In fact, my door is much quieter now then before.
I am impressed with the professionalism and the dedicated work ethic. Pleased to know there are still great companies out there. I wil do business with them in the future.
- Kathryn Young
Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Jake was very professional and efficient - great technician! Notwithstanding, I was a little taken aback with the total cost of repairs. Doing a quick Google search, replacement springs are approx. $25-45 for a set of 2 springs. I totally understand your position in the current market place. However, I would recommend a review of operations and production costs to bring down your price points. I paid a little over $900 for the replacement of 4 springs, cables, and rollers. I gave your company 4 stars based solely on customer service from first contact to my interactions with Jake. I would have easily given 5 stars if prices were more reasonable, in my opinion.
- Durward Hickenbottom
Thanks so much for leaving us a kind review of Jake and the customer service experience you had with us. In regard to pricing our springs are high cycle and powder coated to give you more cycles (opening & closing) of your door. We use the highest quality parts in the industry and often times prices on the internet are of inferior quality. We stand behind our products with the best warranty in the business, bar none. Our rollers are maintenance free and require no periodic lubrication and will last for the lifespan of your garage door, the cables we use are aircraft quality and thicker than standard cables as well. Please feel free to call and ask for Shawn Adelung at the local office to hear more details. Thanks for choosing Precision Door Service.
On 9 June, I discovered that my garage door wouldn't close properly. I went on line and discovered all of the phenomenal reviews for Precision Garage Doors and decided to give them a call. My appointment time was 1530-1800. Sherman and Dakota arrived at 1230. Sherman's knowledge of the other issues that hadn't fully developed yet were amazing. It was a pleasure to have Sherman and Dakota in my home performing preventative maintenance. I wouldn't hesitant to recommend them to my neighbors.
- Kitty Alt
Thanks so much for sharing your wonderful experience with our team. We truly appreciate your business and the opportunity to repair your garage door. Please don't hesitate to reach out with any questions or concerns that may arise in the future.
Good day, I wanted to leave a comment and review on my service call this morning to replace my torsion spring. My technician was Jake and let me say he contacted me advising his arrival time and he was here on time. Jake was very pleasant and professional and explained what needed to be done and provided other detailed options. He got right to work replacing my torsion spring and quickly completed the task. Thanks Jake for you punctuality and friendly demeanor. It was a pleasure having a company provide professional service which Sometimes isn’t easy To find. You can count on my recommendation to anyone requiring your service.
- Donald Green
Thanks so much for taking the time to explain your experience with Precision Door Service and Jake. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
The spring in our door broke. Within a couple of hours, the repair personnel (Tristan and a second individual) arrived. They diagnosed the problem, checked the integrity of parts that may have been impacted by the broken spring, and made recommendation for both replacement and improvement of the door opening mechanism. Of the three options presented, we went with the best, which included double springs, cable replacement, end bearing bracket, sturdier bearings, as well as tightening up chain and lubrication of hinges. Tristan explained the recommended maintenance. He was good about explanations and answering all of our questions. Both men were courteous, professional in their demeanor and worked efficiently. We are very pleased with the service.
- Margaret and Gustavus Walker
Thank you for the kind words! We were honored to be able to repair your door.
I was pleased with the service on our garage door. The technician was very good, but I do think that the cost was way too high. I have had this kind of repair done before and the price was about 1/3 as high as yours.
- Emil Dawson
Repair made quickly and reasonably priced for this area. Tech was very friendly, knowledgeable and explained everything. I would recommend this company if anyone is in need of garage door repairs.
- Pat Grant
This is my 3rd time using Precision and I am again pleased with the fast service received. The technician, Derick, explained what he was doing, and what caused problem, and then FIXED it. Thank. You.
White plains, Maryland.
- Yvonne Mattison
Professional 24 hour service when making appointment, they called me right back when I reached out to them online, it close to midnight! Very quick turn around on the appointment, repairman came the next morning, arrived on time during time frame I was told, and he called to let me know how far away, estimated arrival time. Mike, the repairman, was professional and courtesy upon arrival. He examined the issue and recommended repair options. Had parts on hand, and he was able to fix the issue, no problem in a timely manner. He did not leave any debris, he cleaned up the job well. Before he left he made sure I knew that everything worked OK. AWESOME from beginning to end. Hope I don't need them again anytime soon, however, if I do...I would definitely call them again, as well as refer them to others.
- Beverly Drewery
I was very pleased with Precision and the technician that completed the repair on my door.
I am impressed with the same day response.
Thank you for taking the time to review your experience with Precision. We appreciate your business!
I scheduled an appointment and they came when they wanted and I wasn't there. Precision needs to work on there Communication skills. I spoke with the owner and he also stated that he would give me a call back and he never did....Unfortunately, I will not be using them again.
- Kimberly Shuler
Thank you for giving us the opportunity to talk with you. Our technician called on the way, but your voicemail was full. He also came by your house when our manager called you to be told you wanted to be called at the other number. Our technician made two trips to your home. You will need to reschedule for a time you can be home. Thank you.
Prompt service. Fixed both garage door openers. Thanks.
- Anita Edmonds
Alan was personable, experienced, prompt, courteous neat and professional!
- James P
We appreciate your comments!
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