Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
I Appreciated your tech explaining the sources of my problem and conditions. He also advised me of my options on repairs and his suggestions for repairs which I agreed with. I felt my decision was a good one and I would recommend your Company to my friends.
- Paul Fleming
This was my third time using Precision, and as usual, they did not disappoint. I called for just a regular tune-up service. Nick was our tech and he was professional and knowledgeable. I was his last appointment of the day and he had already had a long day, but he took time to point out and explain things to me and didn’t seem rushed at all. The customer service and kindness from this company is top notch and it keeps me coming back. We’ve had three different techs and all three have been wonderful. Nick clearly takes pride in his role and understands the importance of providing excellent customer service.
- Trisha Lay
We placed a call for service due to a broken spring and was able to receive same day service from Sherman. He was thorough in his assessment and explanation of our problem and assisted us with fixing the spring and making an improvement to make our equipment last longer. This is my second time needing to call for emergency service and we have received same day service both times. Sherman was fantastic, polite, friendly, knowledgeable, efficient and responsive when we had some follow up questions. I would absolutely recommend this company (and have to my neighbors.)
Repair old garage door and replace springs. Prompt and excellent service. Technicians could not have been more expert and courteous.
- Lawrence Mastracci
Thanks so much for taking the time to explain your experience with Precision Door Service and Marcus. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Overall Rating (3 Stars)
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Total Price Rating (5 Stars)
Friendliness of Technicians Rating (5 Stars)
Capability of Technicians Rating (5 Stars)
Job Preparedness Grade (3 Stars)
The Technicians arrived without having all of the equipment they needed and had to almost immediately leave to purchase supplies at Home Depot. At the end of the day they realized that they did not have the bottom door sensor and they would need to return seven days later to finish my door.
Overall Quality of Work Rating (2 Stars)
The work was completed and the door opener functions properly, but the overall appearance of the wiring and the safety sensor look messy. Metal shavings were left for me to clean up, a rubber mat on the floor had a junk ripped out from it, and an oil like liquid was spilled and left on a portion of one of our tables.
Office Communication Grade (0 Stars)
I had to contact the office after a few hours of waiting for technicians to arrive on the day they had committed to. After calling the office realized they had not received my garage door opener and they had to reschedule another day to install.
The office sent me an email scheduling the second day of installation to be Thursday, I emailed them back and requested it to be moved to Friday. I never received a reply. The technicians actually arrived on Wednesday.
- Kevin Sommerdorf
Just got a new remote garage door opener installed. The technician was one of the most professional technicians I have come across in a while. He was very knowledgeable of the product and answered all my questions to my satisfaction. At the same time, he was very polite and articulate in the way he represented himself. Precision doors you have a real asset in Barry C. Thank you sir for your hard work and professionalism. I will keep your name in mind for future projects sir.
- Joseph Mutaku
Tech was on time and work was done to my satisfaction. Thanks again
- Fred Senas
Jeff and Derrick were courteous, professional and knowledgeable.
I strongly felt they took pride in their work.
- Douglas Hutchison
5 stars. Your garage door repair was prompt and effective. Brian courteously explained his service and how to prevent recurrences.
- Robert Wigand
Thank you for choosing Precision for your garage door needs. We appreciate our customers!
5 stars i am a repeat customer and Precision garage always deliver. I am always happy with their services, response time, emial notification, call before technician arrive me feel like VIP customer. Thanks Harry and thanks to Mike the technician great job.
- Tokunbo & Sherlita Aderele
We hold all of our customers feel like a VIP!
I have used Precision several times. This time around I asked to have my garage door remote replaced and programed. The Tech world respond ed to my call was very knowledgeable, professional and practice fair business ethics. He even helped me over the phone to reprogram remote after I wiped his programming. We will use him again both is Beltsville home and Randallstown md.
- John Varghese
Thank you for your comments and your business. We appreciate our customers!
The service provided by Barry, JR and Cleveland was of the utmost in professionalism, knowledge and very courteous. My husband was ecstatic that he knew who would be arriving each day due to the photographs bding on the website. I contacted Precision on Monday and by noon on Wednesdays I had two new garage doors and new opener. I would highly recommended this company. THANK You so much!
- Phaedra Johnson
Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.
Mike C. did a quick and efficient job in adjusting the roller support rails as well as installing 2 longer, and more appropriate, end rollers. He analyzed the problem, new what to do, and did the work quickly. He was very courteous and explained what and why each thing he did was necessary. Will certainly be calling Precision again for any further garage door repairs.
- Dan Harpold
Thank you for your kind words about Mike and Precision Garage Doors. We appreciate your business, and look forward to working with you and your neighbors in the future.
Technician was courteous, professional and very efficient. Will use Precision again.
We appreciate your business! Thank you!
- M. Hurney
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