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Read what people are saying
about Precision Garage Door in:

Bethesda | Silver Spring Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 366 reviews, averaging 4.90 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Marcus and Preston were very friendly and communicated repair options clearly. The same day service eased my stress. Garage door was fully functional with in 5 hrs of service call!
Phil Burlin
A Response from: Mike Brickner

Phil, Thanks so much for choosing Precision Doors and giving us the opportunity to repair your door. We truly take pride in our crew here and each one of us try to give the personal attention that everyone deserves when calling on a service company. Thanks for leaving us such a stellar review as well and if you have any questions or future concerns please don't hesitate to contact us. We also thrive on the recommendations that our customers give to neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. On time, well-explained by friendly, knowledgeable technicians Marcus and Preston.
Jeff Werthan
A Response from: Mike Brickner

Jeff, Thanks so much for the review and for your business. We greatly appreciate the opportunity and please keep us in mind for any future maintenance and/or repair needs. We'd also gladly welcome the referral of neighbors, friends and family if you'd see fit.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was out today and fixed my garage doors. He was very professional, friendly and I really enjoyed meeting him. This is the second time I have used your company and have been very pleased.
Patricia Dipietrantonio
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My 16 year old double garage door failed yesterday. I called Precision and was pleasantly surprised to get a cancellation slot the next day. The technicians were Rick and Max, who were courteous and friendly. Rick examined the door assembly, which had multiple defects, and outlined on a tablet three options for repair, with differing costs and guarantee periods. He patiently and clearly explained the alternatives and answered all my questions. There was no hard sell to take the most expensive option. Once I had decided, the pair worked quickly and efficiently during a steamy hot day. They considerately placed covers over the bed of an historic truck I had in the garage, whose battery I had omitted to charge and was unable to move. The work completed was first class, and they cleaned up well afterwards. I would have no hesitation whatsoever in recommending or referring Precision to other customers. Good service pays in the end!
Callum Murray
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick did a wonderful job and we are very pleased1
Mark Gruhin
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision has cared for our garage doors for many years. We rely on you for excellent service, and are not disappointed. When a spring broke on one of the garage doors this morning, Marcus and a colleague arrived quickly after we called. It took them about an hour to change out the springs, wheels and cables on the garage door that was so disabled I could not even open it manually. The door now runs like a Swiss watch. Thank you for all your good work and for being there when we needed you.
Gary Mcdavid
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Marcus. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision team arrived on time and completed the work as requested. The gentlemen were professional, called ahead of their arrival and met our expectations. Thank you Precision for always being there.
Robin Hoopes
A Response from: Mike Brickner

Robin, Thanks so much for the great review of Marcus & Steve. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Sherman was great,on time, very polite and explained and did his work in a very good manner ,would highly recommended
Pete Koutromanos
A Response from: Mike Brickner

Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the first phone call to the post installation training Precision Door was very helpful, courteous and efficient replacing our garage door opener. Rick was the technician who came to our house. He is knowledgable, very pleasant, extends himself to provide good customer service and to ensure that I was satisfied. He did a fine job
Bonnie & steve O'rourke
A Response from: Mike Brickner

Bonnie & Steve, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was very prompt and clear in his recommendations. Finished putting on new opener and touch pad within an hour. Very professional and courteous!
Kathleen Smith
A Response from: Mike Brickner

Kathleen, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sherman was an absolute amazing professional! He was prompt, courteous, extremely safe and very fast, yet thorough with his repair! I really appreciate his rapid assessment of my situation and him assuaging my concerns with his technical expertise.
Sharon Pinder
A Response from: Mike Brickner

Sharon, Thanks so much for the review on Sherman. He has over 20 years in the business and is a highly valued member of our team here at Precision. We truly appreciate your business and thanks for your continued patronage with us!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a great experience with Precision Door Service. I was given an appointment quickly and my technician reached out to me personally. Precision Doors gives you a bio of your technician so you are aware of the tech who will come to your home. Rick was very knowledgeable of the garage equipment and took the initiative to research the answers if he was not. Once Rick identified the right product needed to fix my issue, he came early and resolved the problem quickly. Rick also took the time to show me how to program the new garage remotes. All in all, the customer service was excellent! I highly recommend Precision Door Service!
Leya Reaves
A Response from: Mike Brickner

Leya, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your techicians arrived earlier than expected. They were polite, efficient, and knowledgeable. My system was reprogrammed in a few minutes. They provided information as to what may be necessary should the problem happen again. I am extremely pleased with your company’s action.
Lana Halpern
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage door in our building completely malfunctioned and I had to make an emergency call for a tech at 8:30pm on a Friday in the midst of the COVID-19 crisis. The tech showed up early in the 9-11pm window. He was courteous, calm, and very professional. He clearly explained the issue and walked me through the suggested resolution beforehand, as well as thoroughly showing me his work and explaining what he'd done afterwards. I was very impressed by him and grateful for the quickness of the emergency service.
Amy Moffitt
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had an emergency. My garage door was shut and wouldn’t open. Both cars were stuck inside. Called several repair companies and never got a reply. Finally called Precision and they had a service man at our house within an hour. It was a big job replacing the springs cable and rollers on door that is close to sixty years old. Very satisfied
Michael Brancaccio
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick G. was the technician given my garage door opener repair request. He was very friendly, knowledgeable and prompt for appointment time. The door runs smoothly and quietly..just like new! Very happy with the service call.
Suzanne Melhman
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called with a problem at 3 PM. Broken spring kept me stuck in the garage. Problem fixed professionally and courteously by 7:30 PM. What more is there to be said???
Silver Spring MD
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wanted to go to senior shopping at 6 AM and garage door wouldn't open. Precision Door chat got me an appointment within minutes. Sherman came at the early end of the window, solved my problems, got the garage door raised so I could shop. The morning panic is over and am pleased with the solution. Thanks Sherman and PDS.
Barbara Haggh-Huglo
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I trusted your company to replace my garage door and opener. Your technicians were very professional, friendly and efficient. Shawn A., keep me informed during every step of the process from ordering to installation. I could not have asked for a more positive experience. This company is the Best!
Gary Henderson
A Response from: Mike Brickner

Thank you so very much for your loyalty and for the kind words. Each one of us are dedicated to making your experience wonderful and we're glad to hear that you had another great experience with Precision Door Service.

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work and fast service. The team is really professional!
Joshua Sterling
A Response from: Mike Brickner

Joshua, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good job. A bit pricey though.
Vernetta Barungi
A Response from: Mike Brickner

Thanks again for your business and choosing Precision Door Service. It's wonderful that you took a few moments from your day to leave a review for us and the work that Rick performed. Please don't hesitate to call upon us if the need arises in the future.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tristan provided excellent advise and service.
Olaf Unteroberdoerster
A Response from: Mike Brickner

Thank you Olaf!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We just had our garage door repaired by Sherman. He was great...prompt, courteous, and knowledgeable! He answered all of my questions and shared some helpful maintenance tips as well. I would highly recommend him and Precision to anyone seeking garage repair. They never disappoint!
Bobette Banks
A Response from: Mike Brickner

Thank you Bobette!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our wooden garage door spring had broken after more than 50 years of use. Sherman was professional and quickly assessed the problem. He provided us with estimates to (a) replace the spring system or (b) install a new door, railings, springs, etc. We elected to just replace the spring system. Sherman completed the work and we are happy with the results.
Craig Koralek
A Response from: Mike Brickner

Craig, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a problem with my garage door (LiftMAster). I found Precision Door on Google. They were the first to reply to me, arrange a meeting within 48 hours and send a tech. Professional and respectful, the tech could do the repair in less than an hour. He explained all the details, gave me options. Great experience!
Laurent Cardot
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent in every way! Friendly, knowledgeable diagnosis and explanation. Quick but truly expert repair and adjustment. Impressive! Thanks, Keith!
Marty G
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was fantastic! Thank you for well trained technicians.
John Nickum
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick service. Great job.
Seth Goldberg
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived on time, explained the issues and the costs, completed the work and its working fine now. Very good service.
Roger Pies
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

the technician, Keith, was very personable and helpful. He answered all my questions. Excellent experience.
Neil Berman
Service Provided:
Garage Door Opener Install
Product:
Opener
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