Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
Thank you to Nick who was able to come out and assess the situation and provide me with 3 options to choose from. Also appreciate him explaining the work that would be done with each of the options so that I could make a decision that would work for me. He did the work in record time and showed every item that had been replaced
- Yvette Jules
My door tensioner spring broke, the garage door can not be open and needs to have service. I called other service companies in the area and you will hear automatic responses to leave a message. I researched further and found out that my garage door was previously serviced by precision from the previous owners when they accidentally hit the door while backing in the driveway. I called them outright, and I was able to talk to a real person and have me scheduled the following day. The technician (Tyler) came on time and explained three options or proposals for the repairs with a warranty included. I chose the service that I can afford and needed at that moment. The repair was done professionally and the work that Tyler did was very professional including the agreement that we signed on his tablet was followed. I am a satisfied customer.
Barry did an excellent job of explaining the repair before it was done and then doing the repair work. I hope that if I need any further repair that Barry will be the repair man that does the repair.
- Janet Kuhn
First of all, I very much appreciate the prompt response to my service request. The service technician, Brain Norris, was very professionally polite and thorough in restoring the smooth functioning of my garage door, which relieved by stress level tremendously. He explained the situation to me and how he managed to resolve it. I have been serviced by Precision on more than one occasion and they continue to make a customer feel that the customer's best interest is of utmost importance. I appreciate the service.
- Christal Willingham
Thank you for your comments and your business. We are happy you chose Precision for your garage door needs!
The service technician arrived within 30 minutes of my placing the call, which I very much appreciated, although I realize cannot always be expected. He was very professional, yet personable, when explaining the problem I was facing and what needed to be done to resolve it. He had no problem addressing any questions or need for clarification as to what may be the cause contributing to the mechanical failure. The service was provided promptly.
I used your service a few years ago and I would recommend it to others.
Thank you for your continued business! We love our Precision customers!
Swift, curteous and thorough service! and Barry was so charming & efficient! He offered me an option for replacing my malfunctioning remote that I didn't know existed and it worked out very well for me. My thanks to Precision.
- Marlene Vikor
Thank you for choosing Precision for your garage door needs. We appreciate your kind words about Barry.
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