Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
I wasn’t to please with the price or the warranty. The technician was professional and courteous to what was needed for our door.
- Bryan Redd
Precision was able to provide a temporary repair which I appreciate as I was unable to close the door leaving my valuable items exposed. The technician Keion was very professional and apologized for the late arrival. I gave 4 stars because I was scheduled for the time frame of 8-10:30 AM per the email confirmation. However, by 11:30 the technician had not arrived. After calling customer service I was told the email was inaccurate and the technician should arrive by 12 noon. At 1:24 PM the technician had not arrived so I called customer service again and was told someone was running behind but would call when in route and asked if I wanted to reschedule. That was poor customer service in my opinion because no one called to say anything. I understand delays happen but communication is key when running a business. Had it not been for the sense of urgency I would’ve canceled the service call simply because of the poor communication.
- Keara Jones
I genuinely enjoy working with Precision. They have excellent customer service. In addition, they are polite and knowledgeable of their craft. Anytime I have a problem, they are here less than 24 hours. Thank you for your excellent service.
- michael Chisley
Very quick response time for unexpected repair. The technician was on time, responsive, and extremely knowledgeable about the parts and services provided by Precision.
- Michael Randall
Brian S was my technician and he was absolutely amazing. Very very knowledgeable explained everything that was going on with my garage door and why it was not working. Made the right suggestion and was able to replace the door. Now I have a working garage door that is updated and better weather strip so nothing can get in. He was on time and very friendly. Thanks so much
- Robbin Stockton
The company customer service was great. They were able to schedule me for same day service which was an emergency. The technician (Sherman) was great at getting the job done. The technician was punctual and customer friendly. There were several options to choose from and technician explained the services. I'm glad I chose Precision Door Service. I highly recommend this company for anyone looking for garage repair.
- Dayisha Johnson
Thanks so much for the great review for Precision Door Service and Sherman. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Sherman and Joe did an excellent job!!! I cannot say enough wonderful things about the service that Sherman provided. He went through with great detail and explained each of the parts, as well as the entire process. I learned so much about garage doors, and the issue with my existing issue. If I could give 100 stars I would. Sherman made my first time experience with using your company an enjoyable one. He was beyond professional and very knowledgeable throughout the entire process. Because of the wonderful experience I had, I plan to recommend your company and him to everyone that I know that are in need of garage repair services.
- Deborah Dupree
Thanks so much for taking the time to explain your experience with Precision Door Service and Sherman. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
I choose Precision approximately one year ago to purchase new garage door openers. I was very pleased with the service and quality of work. This year I needed the springs and cables replaced. I didn’t hesitate to call Precision for the job. They came out approximately two hours after calling them. The two service guys were very professional and gave me several options to choose for the repair. They went over the pros and cons of each option and didn’t pressure me into choosing the highest price repair. They completed the repair in a timely manner and I and very happy with the service.
- Michael Brown
Michael, Thanks so much for taking time to tell us about your service visit and your continued business with us. It is our goal to offer options in the good, better, best categories and leave the ultimate decision up to you. We're so glad to have been service to you and for choosing us yet again.
Completed service very quickly. He would have been on time, but the traffic in my area is crazy! The technician did call before the appointment time and let me know he was in traffic. Very professional, and I definitely recommend this company.
- Naomi Davis
Great customer and a very professional technician. Also, very knowledgeable about the garage door and services provided. I want to thank Barry for good information in reference to maintaining garage doors. Thanks again, Precision!!
I gave a 4 out of 5 because of price (thought it was a little too expensive) but otherwise punctuality and service is a 5/5.
- andrea sumaray
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