Garage Door Repair in Gaithersburg, MD

david clary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was Robert Schenck. If all technicians from different businesses were like him, I would always use that company. He took his time and went over all issues that was needed to repair and gave me a cost up front. He ran into a problem that I did not know I had and figured it out for me. Very professional and knowledgeable. We went over everything before he left and I was very comfortable and happy with the results. Trust me, if you request him you will not be disappointed.

Arun Khadka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was stuck with garage door opening.In social site I saw a precision garage service near my location, called them ,technician came within 24 hours of appointment in designated time. Technician Ran cross came to my house inspected the garage parts, detected the issue and resolved the problem. Suggested to replace a door open/motor.All the parts were carried by him in the truck that made easy to resolve the issue. I am very pleased, and can't say enough good things about Ron and his work.Even 5 stars is not enough.He showed all the instructions after the completion of work. Highly recommend!

Matthew Filipic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We chose Precision after checking their BBB rating. We got an appointment for the following morning. Robert arrived at the beginning of the appointment window after calling ahead to confirm our availability. He was professional and friendly. He was able to fix the problem with our opener. He also lubricated the door. There was no charge beyond the cost of the service call. We were very pleased with Precision and happily recommend them.

Jim Bohlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert Schenck did an excellent job repairing my garage door. He was on time, friendly, professional, knowledgeable and hard working. He is an outstanding representative of your fine company

Christopher Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Responsive and timely customer service. Highly recommended.

Giuseppe Izzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have not received the invoice for the work done can you send. Thank you Giuseppe

Kurt Anders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Ron, that came to the house was very personable and explained everything while he was trouble shooting the issue. It took him no time at all to figure out the issue and fix it. I would recommend him, and Precision to my friends and neighbors. Very satisfied with the overall service!

Jin Liu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The work was ultimately completed correctly, and I appreciate the adjustment made after speaking with the office. I do want to share some feedback on the experience. The job did not proceed as smoothly as expected and required my active involvement to ensure the work matched what had been discussed and approved. This caused the installation to take significantly longer than necessary and made the process feel more like ongoing negotiation than straightforward execution. While the final outcome was resolved, the experience raised concerns around consistency, efficiency, and customer trust. Since the company asked for feedback, I felt it was important to share this so it can be addressed internally and help protect the company’s reputation. I would welcome the owner reaching out if further context would be helpful.

Jonathan Streeter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay was amazing, very friendly and helpful. Would use him again and would recommend him to others.

Phillip Barsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician called when he was on his way. Solved the problem with an adjustment of the chain belt. Quick and easy repair- will use them again.

Shelly Galloway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert (from Arbutus) was great!! He phoned to let me know he was on his way. He phoned to let me know when he arrived. My 20-year-old Garage door belt broke, and he gave me three options with pricing. He was honest, efficient, and very professional. I would highly recommend this company.

Laverne Webb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay arrived before the time quoted. He was proficient knowledgeable and got right to work with repairs. He explained everything clearly to us. Would call on him again, very personable!

Gary Katz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I actually called Gaithersburg. My expectations were not met. Jay was professional but we started on the wrong foot. I did not expect to need all the items he suggested. I thought he was overselling. That it's likely that one needs to replace more parts should have been mentioned when I first called. The price of the springs were higher than the highest range given to me. I could tell that Jay was annoyed. And thus, I did not feel good about the experience. A more realistic expectations about total price ( i.e. needing to replace multiple parts) would have made for a better experience. The live operator when I called was very important in choosing Precision.

Paul Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyrone was a good and very communicative. But the company's pricing is way to high.

Lou Forbrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the professional personality and knowledge Jay the Technician had on my repair. I would definitely use Precision again for anything garage door related!

John Cornell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Getting a quote for garage door replacement. Everyone was courteous, prompt and knowledgeable.

Martin Schaffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great, prompt service. Excellent people. Technician was the best. I would certainly use them for any garage issue.

Duc Duonz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt response. Fast service. Technician Jay was friendly, efficient, highly recommended.

Heidi Muratore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome same day service! Our technician, Brent Evans was excellent- I’m impressed!

Joe Crossan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jamal called and arrived on time, inspected the doors and gave an estimate for the garage doors tune up. We settled on the tune up. Jamal went to work. He completed the work and the result was outstanding. the Doors are quite and smooth running. Thank you, Jamal for outstanding service.

MTL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy to schedule an appointment on line; Company confirmed by sending email or text a couple of times. Cody, the technician called me an hour before his visit. He was on time and very professional. Recommend.

HH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had broken spring. Service exceeded expectations. Problem solved, including correction of errors made by original third party installer. Tito worked fast, efficiently, and with great professionalism.

John

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service rep was excellent!!! Your price model was the worst I have ever - just terrible. Will never use your company again.

Terry Orman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was so punctual, friendly, and efficient. He seemed to know what he was talking about, and answered my many questions. He inadvertently helped me fix another issue I was having with a circuit breaker. Overall a very good experience.

John Barrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and Fantastic serviceman!!!

Thu-le Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

JamalC. was assigned to fix my garage door bracket. He was very informative and fixed the broken bracket. My home warranty used another vendor (same name as the beltway) and they were dispatched twice and both times band-aid the issue so I decided to pay out of pocket to get it done correctly. I was thrilled and extremely happy with the outcome. JamalC was class act and highly recommend him.

Ron B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were VERY happy with the service your company provided. From scheduling to the end, services were comprehensive and no attempts to provide unnecessary or unneeded services with costs VERY reasonable. I liked that you immediately emailed me the name and picture of the tech for safety reasons. The best part was the tech Elijah B. He was honest, pleasant with an obvious good work ethic. He explained everything including options for the repair job. We VERY highly recommend your company and particularly tech Elijah.

Rex Haverty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was on time and fixed the issue I had with the garage door. A job well done by a knowledgeable and nice technician.

Marc Kaufman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience, from phone call to completed work is 5 hours. Tyler was professional, knowledgeable, and informative. Doors work perfectly now. A model of competence and professionalism.

Maria Villarroel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick best of the best technician! Expeditious, professional, and very kind. Would highly recommend his services!!