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Read what people are saying
about Precision Garage Door in:

Brookeville, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 11 reviews, averaging 4.64 Stars:
1 2 3 4 5
Review:

Technician Tito was professional, courteous, and thorough.

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Tito C Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technicians: Tito C
Review:

Brandon and tristian arrived on time. Gave me a quote we finished paperwork 15 min. So far awesome start. Just waiting for material to come in. Very happy with prescion thank you Andy

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Service Provided:
Garage Door Repair

Review:

Service technician, Rick, replaced a torsion spring on one of my garage doors. He was timely, professional, provided options and explained each. He completed the work expeditiously and was courteous and thorough.

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A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair

Review:

Rick G was very helpful and fixed my problem. Even gave me some helpful tips

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair

Review:

It was an emergency garage door repair on a Sunday. Service pro came within the hour of my call. He was very polite, knowledgeable, and efficient. Highly recommend.

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A Response from: Mike Brickner

Thanks again for your business and choosing Precision Door Service. It's wonderful that you took a few moments from your day to leave a review for us and the work Preston performed. Please don't hesitate to call upon us if the need arises in the future.

Preston T Service Provided:
Garage Door Repair

Technicians: Preston T
Review:

The spring had obviously broken which made the door inoperable. Jay, a visiting technician from Arizona made the service call. He was very professional, analyzing the situation, told me the planned repair and did it efficiently and promptly. I was very pleased

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Service Provided:
Broken Garage Door Spring Repair

Review:

Service was very professional and efficient. Their tremendous customer service enabled me to fully understand the problem, what needed to be and the options available to me. They worked extremely hard to minimize any inconvenience to me.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I was very pleased with today's service provided by Gary. He was honest and friendly, explaining the service and cost before he replaced my broken door spring. Same day service is a huge plus. Overall would definitely recommend.

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A Response from: Harry

Thank you for your confidence in Precision and Garry. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I will never use this company again: Yesterday 9 March 2015 I had a service call for a garage door and opener that had been installed by Precision in April 2014. Originally they did a great job on the install so I felt good about calling them for the repair. I had to pay a service charge of $50 just for a technician to show up. He found that the idler pulley for my garage door opener was broken. Then he told me he "didn't have one on the truck". Really? A garage door company doesn't have a pulley?. However, he would replace my entire mount and pulley for an additional $75. I sensed a scam, so I said No and sent him packing. It turns out you can buy this pulley on-line for under $10, and my regular handyman swapped it in for me, and the door works again. Here's an alternate scenario: If Precision had charged $50 to cover the trip and the first half hour labor, and $20 for the pulley, I would have paid without complaining. It was the attempt to con me into paying for a bigger job that pissed me off. Enjoy that $50, because it is the last money you are getting from me, on any of my 4 garages.

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A Response from: Harry

Our manager tried to talk with you about this, but was not able to help you to understand. The "fix" that you wanted will hurt the integrity of the door. We are glad that you got the door working, but do hope you do not have further problems.

Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Given that my previous vendor failed to come twice, just showing up would have earned 4 stars:-). Mike was on time, had the parts on hand and installed it efficiently. I asked him to refer me to someone who can give me a quote for a replacement door. It was a pleasure doing business.

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A Response from: Brian Tindall

We appreciate your kind words and your business.

Michael E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Office Manager: Michael E
Review:

Prompt service. Outstanding office staff and scheduling. Technician very knowledgeable and courteous. Explained the nature of the problem, and then fixed my garage door very quickly and did some tune-up work too, to make all three doors operate smoothly and quietly. Highly recommend.

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A Response from: Brian Tindall

We love to hear from our customers! Thank you!

Service Provided:
Garage Door Opener Repair

Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707

Licenses

MHIC#
138079
D.C. License
420220000112