Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
Technician Tito was professional, courteous, and thorough.
- Alton Sumner
Brandon and tristian arrived on time. Gave me a quote we finished paperwork 15 min. So far awesome start. Just waiting for material to come in. Very happy with prescion thank you Andy
- Andy Leach
Service technician, Rick, replaced a torsion spring on one of my garage doors. He was timely, professional, provided options and explained each. He completed the work expeditiously and was courteous and thorough.
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Rick G was very helpful and fixed my problem.
Even gave me some helpful tips
- Steve Solomon
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
It was an emergency garage door repair on a Sunday. Service pro came within the hour of my call. He was very polite, knowledgeable, and efficient. Highly recommend.
- Lauri Rodich
Thanks again for your business and choosing Precision Door Service. It's wonderful that you took a few moments from your day to leave a review for us and the work Preston performed. Please don't hesitate to call upon us if the need arises in the future.
The spring had obviously broken which made the door inoperable. Jay, a visiting technician from Arizona made the service call. He was very professional, analyzing the situation, told me the planned repair and did it efficiently and promptly. I was very pleased
- John Nazzaro
Service was very professional and efficient. Their tremendous customer service enabled me to fully understand the problem, what needed to be and the options available to me. They worked extremely hard to minimize any inconvenience to me.
- Gary Claywell
I was very pleased with today's service provided by Gary. He was honest and friendly, explaining the service and cost before he replaced my broken door spring. Same day service is a huge plus. Overall would definitely recommend.
- Diane Campbell
Thank you for your confidence in Precision and Garry. We appreciate your business.
I will never use this company again: Yesterday 9 March 2015 I had a service call for a garage door and opener that had been installed by Precision in April 2014. Originally they did a great job on the install so I felt good about calling them for the repair.
I had to pay a service charge of $50 just for a technician to show up. He found that the idler pulley for my garage door opener was broken. Then he told me he "didn't have one on the truck". Really? A garage door company doesn't have a pulley?. However, he would replace my entire mount and pulley for an additional $75. I sensed a scam, so I said No and sent him packing.
It turns out you can buy this pulley on-line for under $10, and my regular handyman swapped it in for me, and the door works again.
Here's an alternate scenario: If Precision had charged $50 to cover the trip and the first half hour labor, and $20 for the pulley, I would have paid without complaining. It was the attempt to con me into paying for a bigger job that pissed me off. Enjoy that $50, because it is the last money you are getting from me, on any of my 4 garages.
- F. Verter
Our manager tried to talk with you about this, but was not able to help you to understand. The "fix" that you wanted will hurt the integrity of the door. We are glad that you got the door working, but do hope you do not have further problems.
Given that my previous vendor failed to come twice, just showing up would have earned 4 stars:-).
Mike was on time, had the parts on hand and installed it efficiently.
I asked him to refer me to someone who can give me a quote for a replacement door. It was a pleasure doing business.
- John Austin
We appreciate your kind words and your business.
Prompt service. Outstanding office staff and scheduling. Technician very knowledgeable and courteous. Explained the nature of the problem, and then fixed my garage door very quickly and did some tune-up work too, to make all three doors operate smoothly and quietly. Highly recommend.
- Alexander Sulakvelidze
We love to hear from our customers! Thank you!
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