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Read what people are saying
about Precision Garage Door in:

Gaithersburg | Germantown Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 201 reviews, averaging 4.87 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was an emergency garage door repair on a Sunday. Service pro came within the hour of my call. He was very polite, knowledgeable, and efficient. Highly recommend.
Lauri Rodich
A Response from: Mike Brickner

Thanks again for your business and choosing Precision Door Service. It's wonderful that you took a few moments from your day to leave a review for us and the work Preston performed. Please don't hesitate to call upon us if the need arises in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick, our technician, was on time and notified us in advance of his arrival. He was courteous and, after checking our garage door, presented us with three different straight-forward options for the repairs and other possible upgrades. Rick answered all my questions and demonstrated the parts and features where applicable. He even took the time to point out some features of our garage door opener we were not aware of.
Michael Anthony
A Response from: Mike Brickner

Michael, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The people who answered my call were very helpful and pleasant when finding the earliest time for service. The onsite technician came during the specified time and did a great job explaining the problem and my options. He was very accurate in explaining how long the work would take and took care of everything on his first trip. Very satisfied.
E Mara
A Response from: Mike Brickner

Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great, efficient service. Technician Keith was friendly, knowledgeable, and explained everything well. Made appointment online within one day.
Raymond Phillip
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick, excellent, knowledgeable, service. I highly recommend.
Rob Swisher
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The spring had obviously broken which made the door inoperable. Jay, a visiting technician from Arizona made the service call. He was very professional, analyzing the situation, told me the planned repair and did it efficiently and promptly. I was very pleased
John Nazzaro
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service. Keith was great! Punctual, neat and very polite! I will definitely use him and your services again.
Richard Li
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The two men that replaced my garage doors were very polite they did a great job they cleaned everything up when they were done I have no complaints, I will definitely pass the word to all my friends if they ever need a garage door replaced or fixed
Marlene Jacques
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was able to setup an appt quickly to send out a tech for my malfunctioning garage door opener. He came out on a Sunday, which was very convenient for me. The tech called in advance and showed up on time. He was very friendly and resolved the opener issue in a matter of minutes (it was a minor issue). While he was there I had him replace our worn-out, noisy rollers, which he did very quickly and for a reasonable price. The door now opens so smoothly and quietly...it's like brand new. He also gave me some great advice/tips on keeping my door working smoothly. Will definitely use Precision again!
Patrick Hovis
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service, I called last minute on a holiday and the tech came out within just a few hours
Peter Gruenfelder
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Do your homework. Their estimate shows $260 per spring. $520 just for springs. Without labor or anything else. The best top quality set of TWO springs on Amazon is $60. You guys are a total rip off to people who don’t do some research. And the work isn’t even difficult or technical.
Marco Devries
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast accurate service! Great technician who explained the problem and corrected.
Nancy Wert
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great service and friendly staff
Mark Kuhns
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Keith, was very professional, polite, knowledgeable and timely. He replaced the springs on both garage doors and lubricated the tracks. The door holds now. Will definitely use this company again.
Erin Duffy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Around Spring 2011 the garage door was bend due to a cheap building materials when the builder built townhouses around 2000. I had to replace/install a better quality garage door and included hardwares. However, I called recently to replace a broken garage door spring which it was under 10 years warranty for hardwares and lifetime garage door. Make sure you keep a copy of your service/repair invoice in hand as when I called in for service as they did not have any record history in the past. Otherwise, Precision Overhead Garage Door Service did a great service that honor anything what I have in my record. A technician did a great job as he contacted me via text and get it done in about 30 minutes within a smaller window time frame.
Tedd Warshauer
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The average install price for a simple garage door opener install is 350. You just sent me an estimate for over 1k. That is completely unreasonable. Review your pricing.
Corey Tomlinson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for garage door service.
Terry Lachin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was very professional and efficient. Their tremendous customer service enabled me to fully understand the problem, what needed to be and the options available to me. They worked extremely hard to minimize any inconvenience to me.
Gary Claywell
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guy that came over to my house was so cautious I made a little mistake and my garage door stopped working it did not need repairs as no he told me just that reverse the mistake and went on his way without a charge I really appreciate what he did I will definitely used them again if by any chance I have the need to
Theresa Abioye
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith C. was my technician for a service call for my garage door opener. He assessed the problem, and repaired it on the spot. I fully expected the need for a return trip and having to buy a new opener. Keith did great work, gave me advise for annual PM, and was a very personable guy. I would quickly recommend him and Precision to anyone. Thanks!
Phil Jones
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairman who did the work was great.
Chris Schoen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

If your garage door needs service, call precision door. Do not mess around with any other company! Precision door is fast, courteous and very reasonable. My service technician Keith was awesome.
Charles Hayes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Efficient, polite and very helpful. Your technician recognized your springs and encouraged me check if they were under warranty. I will definitely recommend your company.
Margret Nathan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everyone we have spoken to and worked with has been great. Service was timely and the cost is competitive and better than some others.
Joan Gough
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Way overpriced. Charged $250 per spring (2 springs required). Same springs available on Amazon for under $100!!
Lloyd Ronick
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very honest, reliable company. They came out immediately on a Sunday when our spring broke and we couldn't get out of the garage.
David Mccutcheon
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was prompt, polite and very knowledgeable. I would not hesitate to use Precision going forward and am completely confident and satisfied with their service. 5vStars
James Mccormick
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very nice guy and very helpful. Very polite. Definitely use them again.
Jumarcelon Castro
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service as always. Thanks
Alfredo Diaz
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick and professional service. Tech was prompt, pleasant, courteous and thorough.
Stephen Thornberry
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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