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Read what people are saying
about Precision Garage Door in:

Gaithersburg | Germantown Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 313 reviews, averaging 4.87 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an appointment scheduled with Jay between 3:30 PM and 6:00 PM. Around 1:00 PM, he called to ask if I was available earlier. I told him I wouldn’t be leaving work until 2:00 PM, but I didn’t clarify that I wouldn’t be home until around 3:30 due to my longer commute. Jay arrived shortly after 2:00 PM, assuming I’d be home soon. Unfortunately, a heavy storm hit, and I didn’t get home until 3:55 PM. Around 3:15, he called again, but the rain made it hard to hear, so I just shouted that I’d be home by 4:00. I didn’t realize he had already been waiting close to an hour, thinking our appointment had effectively moved up. At 3:25, I received a text saying he would need to reschedule. At the time, I was frustrated, thinking he showed up too early and then canceled—when in reality, it was a mutual miscommunication. To be honest, I didn’t handle the situation well. I was upset, and my frustration came out unfairly. Despite the confusion, Jay remained calm, professional, and respectful throughout. He ultimately returned, completed the garage door repair efficiently, and handled the whole encounter with great professionalism. I appreciate Jay for keeping his composure and following through on the job. He demonstrated excellent customer service, even when I didn’t make it easy. The total price of the repair was $1,423 to fix the door panel, springs & pulleys.

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tavon Flowers the Technician came to service our garage. He was extremely professional, polite and courteous. He took the time to thoroughly explain the task on hand and how much it'd cost before he started. It was a pleasure having him service out garage.

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Tavon F Service Provided:
Broken Garage Door Spring Repair

Technicians: Tavon F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great, prompt service. Excellent people. Technician was the best. I would certainly use them for any garage issue.

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Ron C Service Provided:
Broken Garage Door Spring Repair

Technicians: Ron C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nicholas Broughton was the technician who serviced our door. He replaced two broken springs and installed a center header, which the system lacked. Apparently that is quite a dangerous situation. Nick left his own cell number in case my husband had questions that I couldn’t answer. He really went above and beyond, was very kind. He is a wonderful representative for Precision….Josette, who answered the phone, was very nice, very helpful and quite knowledgeable. We are looking into a replacement for our very old door!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When I tell you this is one of the best experiences I've had for anything repair related, I mean it. From the friendly woman that helped me on the phone to the phenomenal job done by the technician (Jay) - I am more than pleased! Not only were they able to accommodate me the same day and earlier than I hoped, but the job was done fast, explained well and left me feeling much more confident than ever in knowing it was done right. I cannot thank Jay enough for his help because I would have been stressed out if he wasn't able to fix my garage door AND the cost was reasonable! SO SO happy!

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Jay C Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Jay C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you guy so much I’m happy with the job I definitely recommend this company

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Service Provided:
Garage Door Opener Install

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Repair of Garage Door Opener Technician Ron was Great! He made some adjustments to one of our garage door openers. He explained what might prevent it from malfunctioning again. We also discussed replacement approximate cost if we decided to do that. I highly recommend the company for similar services.

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Ron C Service Provided:
Garage Door Opener Repair

Technicians: Ron C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt response. Fast service. Technician Jay was friendly, efficient, highly recommended.

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great job very professional

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Jared M Service Provided:
Garage Door Opener Install

Technicians: Jared M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tito did a great job on a repairing garage door with installation of two springs. Now it moves a lot smoother and looks robust. Thank you, Tito!

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Tito C Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tito C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional Very courteous Answered all questions Very knowledgeable Very efficient Worked in a steady, timely manner Replaced springs and all moving parts except motor and belt

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, Tito, was excellent. Extremely professional, polite, and knowledgeable. He knew just what to do to fix our problem the right way. The garage door opener is now "purring" like never before. Tito noticed a broken part on the door itself. He was able to repair it, likely saving us the cost of a new garage door in the futre if the problem was left unattended. Thanks, Tito!

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Tito C Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: Tito C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome same day service! Our technician, Brent Evans was excellent- I’m impressed!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a great experience working with Tyler and his attention to detail in resolving my garage door problems! Highly recommend Tyler and working with them in the future

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Tyler J Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Tyler J
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience was great! My technician Ron Cross very knowledgeable, friendly and listened to my concerns. He diagnosed the problem quickly and suggested some solutions. He fixed the problem quickly and efficiently. I really appreciated his customers service and his technical skills. For any future issues with my garage door, I will be calling Precision garage door service, keep up the great work!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

meet all expectations/ Fast and courteous service, Jamal was very professional and did great and quick work. Same day appointment

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Jamal C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jamal C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jamal Crosby is a great technician to work with. He is professional, knowledgeable to help me with the proper estimate and installed the new springs, rollers etc to fix the issues. Now the garage door is just like a new! Jamal is also very nice and respectful while he was working here. I highly recommend him and Precision Garage Door for garage door issues!

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Jamal C Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Jamal C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jamal called and arrived on time, inspected the doors and gave an estimate for the garage doors tune up. We settled on the tune up. Jamal went to work. He completed the work and the result was outstanding. the Doors are quite and smooth running. Thank you, Jamal for outstanding service.

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Jamal C Service Provided:
Garage Door Repair

Technicians: Jamal C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called this morning and was able to get same day service. The technician, Jared, called to say that he could meet earlier than expected and would that work out for me. I told him that was even better for me. Jared arrived promptly 20 minutes later and diagnosed the issue with the garage door opener keypad which needed to be replaced. Jared was quite courteous and professional. I highly recommend Jared and Precision Garage Door Service.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jamal and Cody where prompt, courteous. and very knowledgeable. Thank you for coming with such short notice. Five stars!

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Jamal C Service Provided:
Broken Garage Door Spring Repair

Technicians: Jamal C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Easy to schedule an appointment on line; Company confirmed by sending email or text a couple of times. Cody, the technician called me an hour before his visit. He was on time and very professional. Recommend.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had broken spring. Service exceeded expectations. Problem solved, including correction of errors made by original third party installer. Tito worked fast, efficiently, and with great professionalism.

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Tito C Service Provided:
Broken Garage Door Spring Repair

Technicians: Tito C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was Brent. He showed up earlier than schedule time and completed the work in a timely manner. He was super professional and kept me informed throughout the repair. Before he left, he made some adjustments to the motor to make sure it’s running in tiptop shape. Gave me some tips and pointers as well. Highly recommend precision. Major kudos to Brent. Thank you!!

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jamal Crosby was great. He was friendly and represented your company well. He explained the reasons for our garage door failure, outlined our options and fixed our door promptly. Great service!

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Jamal C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jamal C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding repair the call the same day. Technician was a very knowledgeable and experienced professional who was courteous and thoroughly explained the repair and provided sound recommendations to prevent future issues. I would highly recommend using them.

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Tito C Service Provided:
Garage Door Repair

Technicians: Tito C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was friendly, fast, and good. My technician was professional Tony S did an awesome job.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very kind person. He knew how to make me understand the problem in a very easy way

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Tito C Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Tito C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tito was polite and knowledgeable regarding garage door repairs. He explained what needed to be done and performed the repairs quickly and efficiently.

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Tito C Service Provided:
Garage Door Repair

Technicians: Tito C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Found you on the web. Did not realize how much it cost to repair the pulley and springs. But the service was great and Jamal was very polite and got the job done!!! Thanks for your service.

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Jamal C Service Provided:
Garage Door Opener Repair

Product:
Springs

Technicians: Jamal C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service rep was excellent!!! Your price model was the worst I have ever - just terrible. Will never use your company again.

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Elijah B Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Elijah B
Next Page
Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2

Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112