Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
The service provided by Elijah and his teammate was thorough and completed in a very timely fashion. Both individuals were very polite and professional. I had full confidence in their assessment of the work that needed to be done and I was delighted with their focused and efficient efforts to complete the job of replacing the springs, rollers and cables.
- Chris Mathews
Technician Tito was professional, courteous, and thorough.
- Alton Sumner
We were VERY happy with the service your company provided. From scheduling to the end, services were comprehensive and no attempts to provide unnecessary or unneeded services with costs VERY reasonable. I liked that you immediately emailed me the name and picture of the tech for safety reasons. The best part was the tech Elijah B. He was honest, pleasant with an obvious good work ethic. He explained everything including options for the repair job. We VERY highly recommend your company and particularly tech Elijah.
- Ron B
Precision was on time and fixed the issue I had with the garage door.
A job well done by a knowledgeable and nice technician.
- Rex Haverty
Austin came in and listened to my concerns. He examined the equipment and gave me my options for repair. James and Austin installed the new equipment needed the same day. It works great. We found your company in a valpak mailing. I'm glad we did.
- Pedro Petrovitch
We have had ongoing problems with an old garage door opener and finally decided it was time to change out the old for new. I called Precision Garage Door of Frederick because of the many excellent reviews. Lucky for us, Precision Garage Door sent Derek (Dee) to do our work. Derek talked to us about the different options for replacement and was prepared to replace on the spot. We love that kind of service. So often you have to wait for installation but Derek had everything he needed on his truck. He swapped out the old openers, as well as oil the existing track. He was done in a short time and helped me program our car garage door openers. Thank you so much for sending Derek our way!
- Melody Williams
Available immediately, courteous technician and explained what is needed.
- Johnson DeRaya
First of all, Tito was able to come ahead of schedule; which was cool. He was friendly and professional. He showed and explained to me & my husband everything that was wrong and needed to be done. Once we were on the same page; he proceeded to do what was necessary. Our garage door closes & open very easy and quiet!!
Brian; I will call you tomorrow.
- Stephanie Burriss
My garage door wasn't working properly and I called for assistance. The team was prompt in their response, professional in their work, and follow-up with quality control occured afterwards.
- Stephanie M.
Great experience, from phone call to completed work is 5 hours. Tyler was professional, knowledgeable, and informative. Doors work perfectly now. A model of competence and professionalism.
- Marc Kaufman
Tito was ahead of schedule and came earlier than promised which was good since garage door wouldn’t open and our only car was inside. He inspected everything gave me two options and explained and also showed me what needed replacing snd why. Very personable and extremely knowledgeable, you could see he knew what he was doing. Fantastic job!!
- Jim Hauer
Thank you for quick, professional service. The technician, Tito, was extremely knowledgeable about the garage and equipment and very easy to talk to, explaining the process from the start. Precision is the place to call for any garage door issues. Thanks again!
- Greg Edmundson
Derrick was my technician. My problem was my garage door going up and down at random times. I explained the history of the problem which had included calling the manufactures website and another company having been hired. He actually listened, reviewed what had been done and not done. He inspected the unit, redid some of the work and identified that the opening unit on the wall “that had been rep;aced” by the other company had indeed NOT been replaced. (I was charged for a new unit) Derrick redid the wiring and charged me for a service call. He did not try to sell me any “extras” or declare I needed a new unit. He also left his card and told me if his work did not fix the problem, he would be back as I probably would need a new “logic board”
Derrick also reprogrammed my remote and my car. He also showed me how to lock the door from the remote on the wall.
My faith in garage door technicians is restored. I’m highly recommending him and Precision to our neighborhood list of vendors.
- Linda Randolph
I left a Google review as well, but was sooo happy about the service I received that I wanted to give Elisha B. A shout out and thank him for going above and beyond and I highly recommend this company for all your garage door needs.
Fast, courteous, no high pressure sales, just real talk. Thank You again for your time and programming my car !!
- Sabra Presti
Derrick best of the best technician! Expeditious, professional, and very kind. Would highly recommend his services!!
- Maria Villarroel
I got called thru Angi's list, your call center called quickly and was very courtious but failed to mention there would be a service charge and was not very accurate with quotes he supplied. The service man was great, on time, knowledgeable, but also never mentioned the service charge until after he spent some time and his prices were hundreds of dollars more than the first call. As a result nothing got done and an average rating for personalities but a one star for prices.
- Don Osmun
The technicians who came out (Kyler and Layne) get a 5 star review for politeness and professionalism. Kyler explained why I was having the issue and what needed to be done to fix. The overall 4 star review is because the quote over the phone when I described the problem was about 1/10th of what the repair for that issue actually cost.
Our service technician was Jay. He was professional and knowledgeable in resetting our garage door outdoor pad. He explained how I could reset the keypad should in the future the same issue occurs.
- George Detsis
- Paul Smith
our garage door spring anchor bracket had come off. When I contacted Precision via chat, they were very friendly and assigned Bobby. Bobby came on time and he was very professional. Precsion's quote was reasonable and competetive.I highly recommend them.
- Subbu Karanth
We got into our car first thing in the morning in order to get to an appointment, and much to our dismay, found that our garage door would not open. It appeared that a cable had broken and there was no way for us to open it, even manually. When I googled "highest rated garage door repair companies near me", Precision Garage Door came up first. As soon as I called, I was greeted by a very kind and helpful customer service rep who told me the first available appointment would be the following day. When I explained that we could not get our car out of the garage and we had several commitments that day that we couldn't miss, she managed to squeeze us in for an emergency repair that same day. The technician that came out to service the door, Jay, was extremely kind, helpful and knowledgeable. He immediately identified the problem and made the repair, all within less than 90 minutes. We've been in this house for 25 years and this is only the second time we've ever needed a garage door repair. But I can say in all honesty that should we need such a service again in the future, I would not hesitate to call Precision Garage Door nor would I hesitate to recommend them to anyone I know who is in need of garage door services. This is an outstanding company and it's easy to understand why they have such a phenomenal reputation and such a high rating. I can't say enough good things about them and appreciate how they helped us at a time when we really needed it.
- Jodi Kern
Very satisfied with the work that was done today. I would highly recommend this company
- Ralph Driver
You technician Derrick E has provided an excellent work and was so kind in conversation with us and explanation his work. He has very nice personality and he is a professional. Thanks.
- Alexander Pletnev
Service technician was excellent and explained what we needed. The spring was busted and he also suggested bearings and cables that were worn out.
- Ken Stein
Charles was very amicable and fixed the problem within the hour. Thank you so much
- Debbie Hayre
I called for garage door repair, as the door would not open last night. The technician was on time, polite, and knowledgeable. The door that would not open last night, somehow opened today. The tech thoroughly checked and evaluated the springs and coils which passed but are worn.
i also requested an estimate on an automatic door opener. I will kept that in mind for one of my winter projects!
Thank you so much!! I will not hesitate to recommend your company to my fellow neighbors!!
- Joanne Altman
Kyler was our service tech. Very nice, courteous, knowledgeable and answered any questions regarding repair.
He contacted me by phone to let me know when he would be arriving. Upon arriving went over what was wrong and what plan to fix. Presented with a quote. He was able to fix same day. He made sure working properly before he left and also made sure my remote garage door opener was working. Was given business card and notified to contact if have any issues.
Very professional and courteous company. From when first contact Sunday afternoon. Phone receptionist was friendly and tried to get someone to come out that afternoon but all service techs were booked. There was an appointment for Monday at 1pm. Told receptionist, I would call back if couldn’t get anyone to fix that Sunday. Responded that call back anytime their lines are always open.
Contact another company that’s advertised 24/7 hours. Gave my info and told someone would call me. Nobody called so called back to tell them to cancel my request. At that time told they probably didn’t return my call cause don’t work on Sundays.
So called back precision and made appointment. Receptionist was friendly and took my information down. Afterwards, received email confirmation of scheduled appointment.
Very pleased with the service and personnel at this company!!!
As a side note the other company contacted me first thing next day eager to make appointment. In fact, they called 2 times.
Save yourself some time and just make one phone call. Call Precision for your garage door repairs.
The technician who came to our home was very polite. Explained everything to us that was needed to repair our garage. I would recommend using this company.
- Irv and gayle Stamler
Best service ever!!! Clear explanation of what was needed. I am glad I found this company. Derrick did a great job!!!
- Enrique Renteria
Brandon and tristian arrived on time. Gave me a quote we finished paperwork 15 min. So far awesome start. Just waiting for material to come in. Very happy with prescion thank you Andy
- Andy Leach
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