Washington DC Area
Bethesda | Silver Spring Area
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Gaithersburg | Germantown Area
Waldorf | La Plata Area
Great experience, from phone call to completed work is 5 hours. Tyler was professional, knowledgeable, and informative. Doors work perfectly now. A model of competence and professionalism.
- Marc Kaufman
Tito was ahead of schedule and came earlier than promised which was good since garage door wouldn’t open and our only car was inside. He inspected everything gave me two options and explained and also showed me what needed replacing snd why. Very personable and extremely knowledgeable, you could see he knew what he was doing. Fantastic job!!
- Jim Hauer
Thank you for quick, professional service. The technician, Tito, was extremely knowledgeable about the garage and equipment and very easy to talk to, explaining the process from the start. Precision is the place to call for any garage door issues. Thanks again!
- Greg Edmundson
Derrick was my technician. My problem was my garage door going up and down at random times. I explained the history of the problem which had included calling the manufactures website and another company having been hired. He actually listened, reviewed what had been done and not done. He inspected the unit, redid some of the work and identified that the opening unit on the wall “that had been rep;aced” by the other company had indeed NOT been replaced. (I was charged for a new unit) Derrick redid the wiring and charged me for a service call. He did not try to sell me any “extras” or declare I needed a new unit. He also left his card and told me if his work did not fix the problem, he would be back as I probably would need a new “logic board”
Derrick also reprogrammed my remote and my car. He also showed me how to lock the door from the remote on the wall.
My faith in garage door technicians is restored. I’m highly recommending him and Precision to our neighborhood list of vendors.
- Linda Randolph
I left a Google review as well, but was sooo happy about the service I received that I wanted to give Elisha B. A shout out and thank him for going above and beyond and I highly recommend this company for all your garage door needs.
Fast, courteous, no high pressure sales, just real talk. Thank You again for your time and programming my car !!
- Sabra Presti
Derrick best of the best technician! Expeditious, professional, and very kind. Would highly recommend his services!!
- Maria Villarroel pp
I got called thru Angi's list, your call center called quickly and was very courtious but failed to mention there would be a service charge and was not very accurate with quotes he supplied. The service man was great, on time, knowledgeable, but also never mentioned the service charge until after he spent some time and his prices were hundreds of dollars more than the first call. As a result nothing got done and an average rating for personalities but a one star for prices.
- Don Osmun
The technicians who came out (Kyler and Layne) get a 5 star review for politeness and professionalism. Kyler explained why I was having the issue and what needed to be done to fix. The overall 4 star review is because the quote over the phone when I described the problem was about 1/10th of what the repair for that issue actually cost.
Our service technician was Jay. He was professional and knowledgeable in resetting our garage door outdoor pad. He explained how I could reset the keypad should in the future the same issue occurs.
- George Detsis
- Paul Smith
our garage door spring anchor bracket had come off. When I contacted Precision via chat, they were very friendly and assigned Bobby. Bobby came on time and he was very professional. Precsion's quote was reasonable and competetive.I highly recommend them.
- Subbu Karanth
We got into our car first thing in the morning in order to get to an appointment, and much to our dismay, found that our garage door would not open. It appeared that a cable had broken and there was no way for us to open it, even manually. When I googled "highest rated garage door repair companies near me", Precision Garage Door came up first. As soon as I called, I was greeted by a very kind and helpful customer service rep who told me the first available appointment would be the following day. When I explained that we could not get our car out of the garage and we had several commitments that day that we couldn't miss, she managed to squeeze us in for an emergency repair that same day. The technician that came out to service the door, Jay, was extremely kind, helpful and knowledgeable. He immediately identified the problem and made the repair, all within less than 90 minutes. We've been in this house for 25 years and this is only the second time we've ever needed a garage door repair. But I can say in all honesty that should we need such a service again in the future, I would not hesitate to call Precision Garage Door nor would I hesitate to recommend them to anyone I know who is in need of garage door services. This is an outstanding company and it's easy to understand why they have such a phenomenal reputation and such a high rating. I can't say enough good things about them and appreciate how they helped us at a time when we really needed it.
- Jodi Kern
Very satisfied with the work that was done today. I would highly recommend this company
- Ralph Driver
You technician Derrick E has provided an excellent work and was so kind in conversation with us and explanation his work. He has very nice personality and he is a professional. Thanks.
- Alexander Pletnev
Service technician was excellent and explained what we needed. The spring was busted and he also suggested bearings and cables that were worn out.
- Ken Stein
Charles was very amicable and fixed the problem within the hour. Thank you so much
- Debbie Hayre
I called for garage door repair, as the door would not open last night. The technician was on time, polite, and knowledgeable. The door that would not open last night, somehow opened today. The tech thoroughly checked and evaluated the springs and coils which passed but are worn.
i also requested an estimate on an automatic door opener. I will kept that in mind for one of my winter projects!
Thank you so much!! I will not hesitate to recommend your company to my fellow neighbors!!
- Joanne Altman
Kyler was our service tech. Very nice, courteous, knowledgeable and answered any questions regarding repair.
He contacted me by phone to let me know when he would be arriving. Upon arriving went over what was wrong and what plan to fix. Presented with a quote. He was able to fix same day. He made sure working properly before he left and also made sure my remote garage door opener was working. Was given business card and notified to contact if have any issues.
Very professional and courteous company. From when first contact Sunday afternoon. Phone receptionist was friendly and tried to get someone to come out that afternoon but all service techs were booked. There was an appointment for Monday at 1pm. Told receptionist, I would call back if couldn’t get anyone to fix that Sunday. Responded that call back anytime their lines are always open.
Contact another company that’s advertised 24/7 hours. Gave my info and told someone would call me. Nobody called so called back to tell them to cancel my request. At that time told they probably didn’t return my call cause don’t work on Sundays.
So called back precision and made appointment. Receptionist was friendly and took my information down. Afterwards, received email confirmation of scheduled appointment.
Very pleased with the service and personnel at this company!!!
As a side note the other company contacted me first thing next day eager to make appointment. In fact, they called 2 times.
Save yourself some time and just make one phone call. Call Precision for your garage door repairs.
The technician who came to our home was very polite. Explained everything to us that was needed to repair our garage. I would recommend using this company.
- Irv and gayle Stamler
Best service ever!!! Clear explanation of what was needed. I am glad I found this company. Derrick did a great job!!!
- Enrique Renteria
Brandon and tristian arrived on time. Gave me a quote we finished paperwork 15 min. So far awesome start. Just waiting for material to come in. Very happy with prescion thank you Andy
- Andy Leach
Rick was very professional in explaining what the issue was and how he would get us back in business. He was done in 45 minutes and I did not have to buy a new garage door, which is what a competitor told me was the only option available to correct my problem.
- John Crapo
Very satisfied !
- Jumphol Carter
The service was OUTSTANDING!!!! The tech, Jay C, was AWESOME!!!! He was professional, polite, and very easy to talk to. He was patient and understanding with our questions and concerns. If we ever need service again we will MOST definitely ask for Jay. He's GREAT!!!!! Way to go Precision!!!!!
- Rick Wooten
The technician, Rick was fantastic. He came on time and was very knowledgeable in his craft. He thoroughly explained my options for the job of replacing springs, cables, and rollers on a heavily used garage door. The install took less than an hour. The worspace was left very clean and all old parts were removed and disposed. Highly recommend the services of this wonderful company. I called as an emergency before 7am this morning, and the work was completed before 1 pm on the same day.
- Laura Obrian
Precision installed our new garage door several years ago. We have had no problems until now and called last night for an appointment and were given a time frame for today. The technician was polite and extremely competent - figured out the problem and resolved it quickly.
Excellent customer service from start to finish.
- Mandy Edens
I have used Precision Garage Doors for many years. They have installed new garage doors, keypads and periodically I call them to check functioning and to lubricate. I have had only great experiences with the company and all technicians. They are experienced, reliable, thorough and trustworthy. My technician today was RICK, who was excellent. He was helpful;, informative, pleasant and did a great job, even checking for things I forgot to ask about.
I highly recommend this company for all your garage door needs!
- Jeannie Marcus
I scheduled a service pretty fast from the website chat to the following day. The service was in charge by Rick. He was very kind and knowledgeable of what he was doing. Luckily it was a minor issue. He left me his phone for any future issue. Highly recommended.
- Ignacio Perez
I need to get my garage door repaired. Precision Door Service was easy to book straight forward and very professional. They came when they said they would and the service was excellent and thorough. I would not hesitate to call them again.
- Jason Boehm
Very professional and knowledgeable! Prompt arrival. Efficient repair. Highly recommend to others.
- Vlado Knezevic
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