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Read what people are saying
about Precision Garage Door in:

Gaithersburg | Germantown Area, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 211 reviews, averaging 4.87 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was my technician. He was courteous and knowledgeable. He finished the work quickly and efficiently. He explained my service options. He was very careful when working around two cars in the garage. I would use Precision Door again.
Jerry Goldstein
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks Rick for being so helpful and friendly. You answered all of my question and I didn't feel rushed. You will get my future business.
Todd Hart
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars
Steve Smith
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was polite and professional. He explained everything thoroughly. Work was completed in a timely manner. Would recommend Rick and have him back to service my garage door again.
Peggy Duffy
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a broken track on a garage door for my shed. Rick did everything he could to try and fix it but in the end, it needed to be replaced. Rick replaced the tracks and got my door working like new. He was great and obviously took pride in his work. Thank you very much for a great customer service experience!
Steve Deslauriers
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick G was very helpful and fixed my problem. Even gave me some helpful tips
Steve Solomon
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I CALLED ON A FRIDAY AND SET UP AN APPT FOR THE FOLLOWING MONDAY. THE TECHNICIAN RICKY SHOWED UP WITHIN THE WINDOW OF THE TIMES GIVEN. UPON ARRIVAL,THE DIAGNOSIS WAS MADE AT WHAT THE ISSUE WAS WITH MY GARAGE DOOR AND WAS GIVEN NOT ONE,BUT TWO OPTIONS AS TO HOW THE PROBLEM COULD BE FIXED. I CHOSE THE MORE EXPENSIVE OF THE TWO-IT JUST SOUNDED BETTER TO ME. I WAS GIVEN A COMPLETE BREAKDOWN OF ALL COSTS BEFORE THE JOB WAS DONE SO THERE WOULD NOT BE ANY SURPRISES. I WAS TOLD IT WOULD TAKE ABOUT 45 MINUTES TO COMPLETE,AND IN THE END IT WAS NOT MUCH LONGER THAN THAT AT ALL. ITS TOUGH DURING THESE TIMES TO HAVE TO DEAL WITH SOMETHING UNEXPECTED,LIKE THIS,BUT AT LEAST I FEEL COMFORTABLE THAT THE JOB WAS DONE RIGHT!
Danny Lamb
A Response from: Mike Brickner

Danny, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Finally got fed up with our 20-yr old garage door opener that was causing us problems. We contacted Precision and they were able to schedule a same-day appointment. The technician (Rick) quickly assessed, identified the problem and explained the various options involved with replacing the opener. We decided to replace both garage door openers and were very pleased with the installation process. Rick even left our garage floor cleaner than it was before he arrived. This is our second time using Precision and we highly recommend them!
Cheryl Vault
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was pleased when Rick called and asked if he could come a day early. He explained the problem and what was needed to fix it. Half hour later, I can open my door again. I found you guys on Google but you are permanently in my contacts for future use. Thank you. PS. He also moved two large bags of potting soil from my car. Thank you, Rick & coworker.
Sueann Silvis
A Response from: Mike Brickner

Sueann, Thanks so much for choosing us to repair your garage door and for leaving a review for Rick and Max. We appreciate your business during these uncertain times and so glad we could be of service and leave you with a great impression.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was an outstanding tech!
Adam Sanchez
A Response from: Mike Brickner

Adam, Thanks so much for choosing Precision and for leaving a review on our performance. We appreciate your business and welcome referrals.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was an emergency garage door repair on a Sunday. Service pro came within the hour of my call. He was very polite, knowledgeable, and efficient. Highly recommend.
Lauri Rodich
A Response from: Mike Brickner

Thanks again for your business and choosing Precision Door Service. It's wonderful that you took a few moments from your day to leave a review for us and the work Preston performed. Please don't hesitate to call upon us if the need arises in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick, our technician, was on time and notified us in advance of his arrival. He was courteous and, after checking our garage door, presented us with three different straight-forward options for the repairs and other possible upgrades. Rick answered all my questions and demonstrated the parts and features where applicable. He even took the time to point out some features of our garage door opener we were not aware of.
Michael Anthony
A Response from: Mike Brickner

Michael, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The people who answered my call were very helpful and pleasant when finding the earliest time for service. The onsite technician came during the specified time and did a great job explaining the problem and my options. He was very accurate in explaining how long the work would take and took care of everything on his first trip. Very satisfied.
E Mara
A Response from: Mike Brickner

Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great, efficient service. Technician Keith was friendly, knowledgeable, and explained everything well. Made appointment online within one day.
Raymond Phillip
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick, excellent, knowledgeable, service. I highly recommend.
Rob Swisher
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The spring had obviously broken which made the door inoperable. Jay, a visiting technician from Arizona made the service call. He was very professional, analyzing the situation, told me the planned repair and did it efficiently and promptly. I was very pleased
John Nazzaro
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service. Keith was great! Punctual, neat and very polite! I will definitely use him and your services again.
Richard Li
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The two men that replaced my garage doors were very polite they did a great job they cleaned everything up when they were done I have no complaints, I will definitely pass the word to all my friends if they ever need a garage door replaced or fixed
Marlene Jacques
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was able to setup an appt quickly to send out a tech for my malfunctioning garage door opener. He came out on a Sunday, which was very convenient for me. The tech called in advance and showed up on time. He was very friendly and resolved the opener issue in a matter of minutes (it was a minor issue). While he was there I had him replace our worn-out, noisy rollers, which he did very quickly and for a reasonable price. The door now opens so smoothly and quietly...it's like brand new. He also gave me some great advice/tips on keeping my door working smoothly. Will definitely use Precision again!
Patrick Hovis
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service, I called last minute on a holiday and the tech came out within just a few hours
Peter Gruenfelder
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Do your homework. Their estimate shows $260 per spring. $520 just for springs. Without labor or anything else. The best top quality set of TWO springs on Amazon is $60. You guys are a total rip off to people who don’t do some research. And the work isn’t even difficult or technical.
Marco Devries
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast accurate service! Great technician who explained the problem and corrected.
Nancy Wert
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great service and friendly staff
Mark Kuhns
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Keith, was very professional, polite, knowledgeable and timely. He replaced the springs on both garage doors and lubricated the tracks. The door holds now. Will definitely use this company again.
Erin Duffy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Around Spring 2011 the garage door was bend due to a cheap building materials when the builder built townhouses around 2000. I had to replace/install a better quality garage door and included hardwares. However, I called recently to replace a broken garage door spring which it was under 10 years warranty for hardwares and lifetime garage door. Make sure you keep a copy of your service/repair invoice in hand as when I called in for service as they did not have any record history in the past. Otherwise, Precision Overhead Garage Door Service did a great service that honor anything what I have in my record. A technician did a great job as he contacted me via text and get it done in about 30 minutes within a smaller window time frame.
Tedd Warshauer
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The average install price for a simple garage door opener install is 350. You just sent me an estimate for over 1k. That is completely unreasonable. Review your pricing.
Corey Tomlinson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for garage door service.
Terry Lachin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was very professional and efficient. Their tremendous customer service enabled me to fully understand the problem, what needed to be and the options available to me. They worked extremely hard to minimize any inconvenience to me.
Gary Claywell
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guy that came over to my house was so cautious I made a little mistake and my garage door stopped working it did not need repairs as no he told me just that reverse the mistake and went on his way without a charge I really appreciate what he did I will definitely used them again if by any chance I have the need to
Theresa Abioye
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith C. was my technician for a service call for my garage door opener. He assessed the problem, and repaired it on the spot. I fully expected the need for a return trip and having to buy a new opener. Keith did great work, gave me advise for annual PM, and was a very personable guy. I would quickly recommend him and Precision to anyone. Thanks!
Phil Jones
Service Provided:
Garage Door Opener Repair
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