Washington DC Area
(202) 684-7282
Bethesda | Silver Spring Area
(301) 893-7659
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Clinton Area
(301) 485-6848
Gaithersburg | Germantown Area
(301) 363-4052
Laurel Area
(301) 358-0637
Edgewater Area
(410) 260-0966
Waldorf | La Plata Area
(301) 747-3185
Frederick Area
(301) 620-0488
Service technician was excellent and explained what we needed. The spring was busted and he also suggested bearings and cables that were worn out. Good job.
- Ken Stein
Charles was very amicable and fixed the problem within the hour. Thank you so much
- Debbie Hayre
I called for garage door repair, as the door would not open last night. The technician was on time, polite, and knowledgeable. The door that would not open last night, somehow opened today. The tech thoroughly checked and evaluated the springs and coils which passed but are worn. i also requested an estimate on an automatic door opener. I will kept that in mind for one of my winter projects! Thank you so much!! I will not hesitate to recommend your company to my fellow neighbors!!
- Joanne Altman
Kyler was our service tech. Very nice, courteous, knowledgeable and answered any questions regarding repair. He contacted me by phone to let me know when he would be arriving. Upon arriving went over what was wrong and what plan to fix. Presented with a quote. He was able to fix same day. He made sure working properly before he left and also made sure my remote garage door opener was working. Was given business card and notified to contact if have any issues. Very professional and courteous company. From when first contact Sunday afternoon. Phone receptionist was friendly and tried to get someone to come out that afternoon but all service techs were booked. There was an appointment for Monday at 1pm. Told receptionist, I would call back if couldn’t get anyone to fix that Sunday. Responded that call back anytime their lines are always open. Contact another company that’s advertised 24/7 hours. Gave my info and told someone would call me. Nobody called so called back to tell them to cancel my request. At that time told they probably didn’t return my call cause don’t work on Sundays. So called back precision and made appointment. Receptionist was friendly and took my information down. Afterwards, received email confirmation of scheduled appointment. Very pleased with the service and personnel at this company!!! As a side note the other company contacted me first thing next day eager to make appointment. In fact, they called 2 times. Save yourself some time and just make one phone call. Call Precision for your garage door repairs.
- Leonor
The technician who came to our home was very polite. Explained everything to us that was needed to repair our garage. I would recommend using this company.
- Irv and gayle Stamler
Best service ever!!! Clear explanation of what was needed. I am glad I found this company. Derrick did a great job!!!
- Enrique Renteria
Brandon and tristian arrived on time. Gave me a quote we finished paperwork 15 min. So far awesome start. Just waiting for material to come in. Very happy with prescion thank you Andy
- Andy Leach
Rick was very professional in explaining what the issue was and how he would get us back in business. He was done in 45 minutes and I did not have to buy a new garage door, which is what a competitor told me was the only option available to correct my problem.
- John Crapo
Very satisfied !
- Jumphol Carter
The service was OUTSTANDING!!!! The tech, Jay C, was AWESOME!!!! He was professional, polite, and very easy to talk to. He was patient and understanding with our questions and concerns. If we ever need service again we will MOST definitely ask for Jay. He's GREAT!!!!! Way to go Precision!!!!!
- Rick Wooten
The technician, Rick was fantastic. He came on time and was very knowledgeable in his craft. He thoroughly explained my options for the job of replacing springs, cables, and rollers on a heavily used garage door. The install took less than an hour. The worspace was left very clean and all old parts were removed and disposed. Highly recommend the services of this wonderful company. I called as an emergency before 7am this morning, and the work was completed before 1 pm on the same day.
- Laura Obrian
Precision installed our new garage door several years ago. We have had no problems until now and called last night for an appointment and were given a time frame for today. The technician was polite and extremely competent - figured out the problem and resolved it quickly. Excellent customer service from start to finish.
- Mandy Edens
I have used Precision Garage Doors for many years. They have installed new garage doors, keypads and periodically I call them to check functioning and to lubricate. I have had only great experiences with the company and all technicians. They are experienced, reliable, thorough and trustworthy. My technician today was RICK, who was excellent. He was helpful;, informative, pleasant and did a great job, even checking for things I forgot to ask about. I highly recommend this company for all your garage door needs!
- Jeannie Marcus
I scheduled a service pretty fast from the website chat to the following day. The service was in charge by Rick. He was very kind and knowledgeable of what he was doing. Luckily it was a minor issue. He left me his phone for any future issue. Highly recommended.
- Ignacio Perez
I need to get my garage door repaired. Precision Door Service was easy to book straight forward and very professional. They came when they said they would and the service was excellent and thorough. I would not hesitate to call them again.
- Jason Boehm
Very professional and knowledgeable! Prompt arrival. Efficient repair. Highly recommend to others.
- Vlado Knezevic
The technician, Anthony H, arrived on time on June 5, 2021 to install a new garage door opener unit. I commend him for his professionalism, customer-friendliness, courtesy, and the efficient way the work was completed. Thank you, Precision Garage Door Service.
- Sahad Dayal
I am a long term client and needed your services this Memorial Weekend. I was the last call on Saturday evening. Derrick was super. Not only was his work excellent and neat, he was personally pleasant to deal with. The garage door was repaired quickly and expertly. I have always over the years had technicians who were very professional and this speaks well about the company overall.
- Gail Palestine
Outstanding service and professionalism
- EVO
Awesome service. Came right went over everything with me and knew what he was talking about. Thank you for such great service.
- Frank C.
The first time I used your company was last year. Keith C. came to repair my door. He told me exactly what was wrong. The previous owner hired someone that either didn’t know what they were doing or didn’t care. Well, it was evident that Keith knew what he was doing and he cared about getting it done right. He’s an absolute professional and an asset to your company. Employees like him are hard to come by so my advice is do whatever it takes to keep him around. (I needed another repair a couple weeks ago and specifically requested him. Once again, great job on his part)
- Westley Sye
After spending $1,800 on new garage door apparatus, I can't sync the door opener to the buttons in my cars, even after hours of trying. I contacted the company immediately after the technician left, but never heard back. Just called to speak to owner or anyone else in charge, but was placed on hold for a long time. I'm thinking it was a mistake to deal with this company that doesn't seem to care about customer service.
- Richard Simon
Rick is a well trained Technician. He's courtesy, kind, knowledgeable, respectful and provided a through garage tune-up service. As a professional Technician, he did not use pressure tactics which is an enjoyable welcome.
- Bernard Garcia
Rick, was very friendly & helpful during the repair process. He answered all questions patiently & informative. Very satisfied with service & would recommend to family & friends. Def 5 stars for customer service & service.
- Emily Perez
I am thoroughly satisfied and happy with Precision. They are very prompt in answering clients' calls and take action. The technician who came to fix the remote was very friendly and knowledgeable.
- Ranga Nathan
Team arrived within the time frame as scheduled. They were courteous & efficient. Completed job In estimated time. Very satisfied with their work. Thanks
- Nancy W
Thanks so much for the great review for Precision Door Service and Rashard. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Eric was very pleasant and repaired the garage door quickly
- Deborah Pinsky
Thanks so much for the great review for Precision Door Service and Eric. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Rick was our technician today to reset the garage door that wouldn’t open/close. He was friendly, well-informed and professional. We were very pleased with his service.
- Herbert Hull
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
The technician was great, explained the issue and the solution. Great service.
- Festus Ekpeso
I called Precision late on a Friday afternoon after our garage door stopped working. They were extremely helpful and able to schedule a service technician to come out the following morning. Rick was technician that they sent out and he was extremely knowledgeable, courteous and very professional. He quickly explained exactly what the problem was and provided different repair options. After the repair was completed Rick thoroughly went over everything that was done. I would highly recommend Precision and Rick if you need garage door service.
- Larry M
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