Garage Door Repair in Clinton, MD - Page 2

Dameka Reese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision provided a great experience from start to finish. I especially want to acknowledge McKenzie for taking my intake information and working quickly to fit me into the schedule. That level of responsiveness made a big difference. The team diagnosed my garage door problem, explained the solution clearly, and completed the repair professionally. While the cost was more than I would have liked, I do feel I received good value for the money based on the quality of the service and the work performed. I also want to specifically recognize Hunter, the technician, for going above and beyond. He was not only knowledgeable, but also thoughtful and considerate throughout the visit. He took the time to thoroughly investigate the issue, complete the repair, and make sure I understood what was done. I especially appreciated that he explained how to properly maintain my garage door over time so I can hopefully reduce or avoid costly repairs in the future. That kind of care, professionalism, and customer education really stands out. I’m very pleased with the service I received and would recommend Precision to others.

Mattie Olin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very timely, professional and knowledgeable.

Brian Ingram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician, Brent, was extremely knowledgeable and professional. He assessed the damage and made the appropriate recommendations for repair. He also diagnosed potential concerns in the future. Customer for life!

Reginald Timmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks Precision for excellent work on my garage door. You sent the right guy to repair my door. Brent was great. He was on time professional personable knowledgeable and very cool to talk with. Not only did you do a excellent job but he pointed out other problems I might have later on. I appreciate the information and look forward to having him come back to service my other issues. It’s great when a service person educates you on the big picture. It’s not to drum up business but to let the client know what is possible in the future. Precision you have a great guy in Brent. Thanks again and I look forward to seeing you guys soon.

Jacqueline Manns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service. Also, like the bio's of each employee; clear descriptions of expertise and personal information.

Chris Cooke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Guys we’re great told me what was needed explained everything gave me options all is done thanks

Erwin Brown Jr.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician seemed knowledgeable. He explained my options and solutions to my garage problem.

Ora Wright Washington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am rating the service I received as 2 Stars because I never received a receipt for the work that was proposed to me. I was told that my receipt would be emailed to me, sometime that day or within 2 business. He showed me something that he was to replace, but Ididn't receive anything in writing. I called the office and received some email the had a $0.00 payment amount. My call was transferred to your billing office with no one answered. Thank you, Ms. Wright Washington

Michelle Jefferson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gabrei was awesome with the work he did. I will recommend him to everyone that needs garage doors or repairs to them. Thank you so much

Roger Marapo & Edmar Alonzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and reliable company!

Michael Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were having problems with our door closing properly. While checking, I noticed the bracket attached to the drive chain had snapped. We contacted Precision, who had same day service. Within the hour, Brent arrived, asked about the age of the door, diagnosed the problem and recommended service. He explained everything. We are good to go with a safe garage door.

Alfonzo Wallace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional, explained everything to us, and answered all questions

Veronica Woolard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for responding to my emergent garage need and Brent from the accokeek Maryland area is near my resident location of Fort Wash Md is extremely experienced and immediately diagnosed my emergent garage repair

Ssence Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The reason choose to go with the company, because I wanted to spend my money with company that has and will be around for years to come. After listening to my issues I was having and reviewing my doors. The Technician Craig Taylor walked me through what was needed to make my doors to work efficiently and like new. Even though is was hefty bill but it had to done. The doors are back to normal. They even took care of the old parts and cleaned the garage bay.

Robert Reid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent was awesome! He called to let me know what time it was coming it was on time. We talked about the issues I was having with my garage door and he kind of knew before I could even tell him what the problem was. A new motor was installed, and Brent later went over all the new features that there new motor had. He also went over how to do link up the remote and the keypad. The experience was awesome he is very knowledgeable of his craft.He love to conversate and has a great attitude. It's hard to find people like that these days.

Cheryl Francis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am a very satisfied Precision Garage Door customer! The appointment was efficiently arranged by the Appointment Center! The technician Mr. Brent Evans arrived promptly on time. Once the problem was isolated, he explained the pricing/availability of the garage door openers WITHOUT THE HIGH PRESSURE SALES DRAMA! Mr. Evans efficiently completed the new garage door opener installation and the programmed the garage door panel and remote. Mr. Evans ensured the garage door opener application and the garage panel was operating properly. Mr. Evans' exemplary customer service demeanor and professionalism is a credit to your organization. I would highly recommend Precision Garage Doors!

William

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent, the technician, was great. Brent was, prompt, courteous and professional. Brent demonstrated great knowledge and skill for addressing to garage door/spring problem we were having. After reviewing our situation, he provided us a quote without a lot salesman pressure, Brent quickly alerted us to other issues he discovered will performing the planned repair. I would recommend Precision Garage Door for future work. Thank you....

Sharron Singleton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door was increasingly making a lot of noise when I used it although it was only 3 years old. The builder warranty had expired and even though everyone said it probably only needed to be lubricanted, I felt it was not something I wanted to personally do and it would be worth the money to have a professional examine the door. After much research I called Precision and was able to get same day service. The technician showed up at the appointment time and did a great job explaining the source of the increasing noise and options for resolution. He worked quickly and did a complete tune up on the system. The price seemed reasonable and I was given a “senior” discount which I really appreciated. I would recommend them!

Malcolm Edelin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent performed an amazing job today providing excellent customer service while teaching me the importance of garage maintenance.

Ruth Choate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent inspected the garage door and quickly discovered the damage to the garage door hardware. He showed me options as well as estimates for the replacement of the damaged parts. He did a fantastic job and was a pleasure to work with. I will definitely use Precision in the future.

Trevor B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Quick turn around time. Drove my car into my door and in only 3 days a new door was installed. Thanks Frank ! He came on Satirday the very next day after my call at 8 PM the nnight before to take measurment. This A1 service is so hard to find. Love my new door ! Wish i could give a 10 star. Your company rocks !!!! Thank you.

Denean And Norman Fields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I believe that the technician tried to overcharge my wife for a simple garage repair. 2 torsion springs needed to be replaced...the left one broken...gave 3 different repair estimates ranging from 23 hundred dollars to 19 hundred....the door is only 6 years old....said bearings were bad,tension wires and pullies defected...generally the steel door was bad....actually had another technician come out and replace the 2 springs and inspect door....door in good condition

May Catlett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good and nice person. Will use him again.

Tracie G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent Evans did a great job! He was very knowledgeable and completed our garage door replacement in a timely manner. The Sunday appointment worked well for our busy schedules.

vanessa Zimmerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent was great. I enjoyed talking with him. He was very knowledgeable and explained everything in detail. I look forward to working with him again.

Valda Ferrell-Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with the service provider Tyler was nothing short of exceptional service. He provided me with several scenarios to fix the problem. I really appreciate the professionalism and genuine customer service he provided during his visit.

Mrs. Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Brent!!! We appreciate you explaining everything to us! Thank you for being so kind and professional! We will use this service again when needed.

Mildred Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was referred by my daughter. The technician (Trevor) was friendly, professional, polite and courteous. He took the time to explain the work needed to be performed. He discussed the options and cost of replacing my garage doors. The appointment was scheduled for 3:30 pm. and he arrived early.

Niambi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Booked online for next day service. Company was responsive and timely. Nick was my service provider. Nick explained the issues with pros and cons. As well as provided recommendations with several courses of action and pricing upfront. Replaced all garage door opener components except the door and motor. Appreciated the excellent service.

Carole Henry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris and Jamal were great representatives for your company. They provided efficient and timely service while also explaining the issues to me. I can’t thank them enough for their professionalism and great work.