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Read what people are saying
about Precision Garage Door in:

Germantown, MD

Precision Garage Door of Washington DC Maryland Suburbs
has received 74 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Around Spring 2011 the garage door was bend due to a cheap building materials when the builder built townhouses around 2000. I had to replace/install a better quality garage door and included hardwares. However, I called recently to replace a broken garage door spring which it was under 10 years warranty for hardwares and lifetime garage door. Make sure you keep a copy of your service/repair invoice in hand as when I called in for service as they did not have any record history in the past. Otherwise, Precision Overhead Garage Door Service did a great service that honor anything what I have in my record. A technician did a great job as he contacted me via text and get it done in about 30 minutes within a smaller window time frame.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The repairman who did the work was great.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

If your garage door needs service, call precision door. Do not mess around with any other company! Precision door is fast, courteous and very reasonable. My service technician Keith was awesome.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everyone we have spoken to and worked with has been great. Service was timely and the cost is competitive and better than some others.

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James Q Service Provided:
Install Garage Doors

Installer: James Q
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very nice guy and very helpful. Very polite. Definitely use them again.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick and professional service. Tech was prompt, pleasant, courteous and thorough.

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Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derrick E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have used Precision for our garage needs since 2003 and wouldn't use anyone else!

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with the professionalism and thoroughness of Precision Garage Door's technician. He was on time, communicative, and helpful. I would definitely recommend this service. Thank you so much!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My service tech Barry C was amazing, personable and took the time to explain. Called 20 min before arriving and well within the window of time given. Would highly recommend him and precision. The online chat was also easy and helped a lot. Thank you!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Keith C was excellent! I feel that I am well informed about lubricating different parts of the door and he also gave me good information on the motor.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The young man who came to service my garage door, Keith, was pleasant, professional and very informative. I would highly recommend Precison, and especially Keith to anyone!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Went to Precision because it was where I always go for service. I was completely satisfied the first two times, and will always come back here as you guys are the best company in the area. A little pricey, but I am happy to pay for the quality, value & service that was received.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He was running a little late but when he arrived he was professional and properly installed the keypad.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was referred by my neighbor. The work that was done definitely met my expectations. I rate my experience a 5. New motors were install, and the doors were balanced. The technician was very informative and had a very professional attitude. I would highly recommend Precicion services.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

At 5 am in the morning my son was left the house to do his Navy reserve duty. He immediately returned and told me the garage door would not open. I tried to open it, and immediately realized there was a real problem with the door, one of the torsion springs had broken. This was not a job I could take on so I went to the internet and found Precision. It was 6:30 am, and there was a "Let's Chat!" As a lark I clicked on the chat button, and I got an immediate response. I set up an appointment for between 8 am and 12 noon that same day. At 9;30 Harry and a colleague showed up, did the repair and were on their way in about an hour. They were very professional and did a great job. I appreciated the quick response and the great job. Would recommend then to anyone needing this kind of work. Regards, Andy from Darnestown, MD - a very satisfied customer.

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are disappointed with the handling of our broken remote especially after great service with instalation of auto door. I called twice about the inoperable remote, secretary promised return calls, I asked to have manager call back, time passed ..,

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A Response from: Harry

Thank you for allowing us to rectify this situation and ensure you are pleased.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gary came and diagnosed the problem straight away. He was very pleasant and knowledgeable. I immediately saw the problem as he described it. In about 30 minutes he had completed the repair and I was very satisfied. Give him a raise! I wish every tech was as nice ! 5 ++

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A Response from: Harry

Garry's customers love him! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with every aspect of our dealing with " Precision " .Thank you .

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A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and courteous technician. He explained clearly what he did to correct our problem. We are very pleased.

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A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome service. Called Sunday night and their technicians were out by 9:30 the next morning. Quick , efficient service. Highly recommend. Very reasonable . In the age of contractors being unreliable, this service was very appreciated !

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your business and your comments.

Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent Service. Came on time, gave proper solution for door's problem with reasonable cost/explaination. Finished job on time.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was on time, courteous, thorough and efficient. He identified the problem quickly (bad pulleys), changed them out, inspected the door and suggested easy maintenance steps I can take to keep things running smoothly. My door is now the quietest its been in years!

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A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I hired Precision to fix one of my two garage doors. Barry was our technician and did a fantastic job. Not only was he punctual and friendly, he explained to us our options for service (which saved us some money), but he also went through a 101 on how to keep our doors properly lubricated and working properly. He finished the job very quickly, and was very polite. I would hire Precision again.

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A Response from: Brian Tindall

Thank you for your kind words about Barry and Precision. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

So much unexpected costs with my garage door broken spring repair. The technician  is quite a saleman; from the beginning of the estimate of the job, additional cost after another, it was one spring that broke but ended up with two sping replacements done, then I needed a new motor trolley replacement as well, the total job cost me over$550. My garage door was repaired but I belive it's sure over priced:(

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A Response from: Brian Tindall

We appreciate your comments, and allowing us to speak with you to explain the reasoning behind needing the second spring.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was the technician preforming the repair/installation on my garage door. He performed in a professional, knowledgeable, and courteous manner(in other words, he knows his stuff). I believe he is a great asset to the business and think that they would be proud that he represents their company name.

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A Response from: Brian Tindall

We also believe Barry is a great asset. He's been with us a long time, and truly cares about his work and his customers.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was very professional, extremely polite and arrived on time. He explained to me the different option I had for my repair and at what price. I like the fact that I was able to get an appointment so fast. Overall I had a great experience with this company

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A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate our customers!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry came out and replaced the broken cable on one of our garage door. He was very professional and took time to explain what he was doing and provided some tips on how to maintain the garage doors. He even greased the chain and the roller track on one of the garage door. I gave 4 star as I found the price of the cables seems to be a little higher than the other competitor but I would definitely use them again if ever my garage doors need fixing again. Just a tip to others, they replace things in pairs even if only one is broken (i.e. cables or springs).

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A Response from: Brian Tindall

Our customers love Barry! We've been hearing comments like yours for years! Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Replaced broken garage door spring. Barry did a great job! Will recommend Precision to my friends!

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A Response from: Brian Tindall

Thank you for the recommendations! We love to hear from our satisfied customers.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service. Berry was very polite and knew what he was doing. He called to let me know he was on his way and arrived the time he said. He Installed a opener I bought with no problems. I will defiantly use them again.

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A Response from: Brian Tindall

Thank you for using Precision for your garage door needs. We love to hear from our customers!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech was very professional. He took the time to explain what was wrong and then gave several options. His work was fast, clean and above grade. I will recommend Precision to anyone with a garage.

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A Response from: Brian Tindall

We appreciate your recommendations to your friends and family. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2

Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112