has received 3075 reviews, averaging 5.00 Stars:
Fort Washington, MD
Clinton, MD
Mr Brent & son was very knowledgeable and very professional. He was such a pleasant person. I believe he is a great asset to your company. Thanks for a job well done!
- Kimberly Bailey
Accokeek, MD
Brian was very professional and polite. He was very knowledgeable on what he was doing and me and my husband appreciate his service.
- Quillo Harley
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Accokeek, MD
Precision provided a great experience from start to finish. I especially want to acknowledge McKenzie for taking my intake information and working quickly to fit me into the schedule. That level of responsiveness made a big difference. The team diagnosed my garage door problem, explained the solution clearly, and completed the repair professionally. While the cost was more than I would have liked, I do feel I received good value for the money based on the quality of the service and the work performed. I also want to specifically recognize Hunter, the technician, for going above and beyond. He was not only knowledgeable, but also thoughtful and considerate throughout the visit. He took the time to thoroughly investigate the issue, complete the repair, and make sure I understood what was done. I especially appreciated that he explained how to properly maintain my garage door over time so I can hopefully reduce or avoid costly repairs in the future. That kind of care, professionalism, and customer education really stands out. I’m very pleased with the service I received and would recommend Precision to others.
- Dameka Reese
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Rockville, MD
Ron Cross provided me with the information that I needed to resolve my issue. I found him to be extremely knowledgeable and patient. He gave my husband and myself clear answers on how to operate the new garage door opener. He took the time to explain what he did and to show us what we needed to do. I am very grateful and impressed with his ability and his understanding of our needs. You are very lucky to have him on your staff.
- Linda Spodak
Washington DC, DC
Excellent service from the sales and installation teams.
- Tom Wilbur
Upper Marlboro, MD
Very timely, professional and knowledgeable.
- Mattie Olin
Great, friendly, quick service!!!
- Fred Benson
Waldorf, MD
Brent was fantastic and very patient with me!
- James Bowman
Very professional technician, honest, and helpful. Robert offered an economical solution to my problem. I am very thankful.
- Bernard Donge
Greetings: I am a repeat customer I was happy with the other services I had received, therefore it made sense to go back to Precision again. Many thanks for the service technician for his professionalism and completion in a timely manner. I definitely recommend Precision.
- Etta Anderson
Brandywine, MD
My technician, Brent, was extremely knowledgeable and professional. He assessed the damage and made the appropriate recommendations for repair. He also diagnosed potential concerns in the future. Customer for life!
- Brian Ingram
The Precision tech Jared Myers was exceptional, providing us options and finishing the work in a timely manner while being courteous throughout the effort.
- Gary Claywell
Clinton, MD
Thanks Precision for excellent work on my garage door. You sent the right guy to repair my door. Brent was great. He was on time professional personable knowledgeable and very cool to talk with. Not only did you do a excellent job but he pointed out other problems I might have later on. I appreciate the information and look forward to having him come back to service my other issues. It’s great when a service person educates you on the big picture. It’s not to drum up business but to let the client know what is possible in the future. Precision you have a great guy in Brent. Thanks again and I look forward to seeing you guys soon.
- Reginald Timmons
Fort Washington, MD
Excellent customer service. Also, like the bio's of each employee; clear descriptions of expertise and personal information.
- Jacqueline Manns
Derwood, MD
Robert was terrific. He arrived on time, explained everything to me, was patient with my questions. A true credit to the company.
- David MODI
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Technicians: Robert Schenck
Brandywine, MD
Guys we’re great told me what was needed explained everything gave me options all is done thanks
- Chris Cooke
Rockville, MD
Good day all. Please note that Tyler Wasson from Precision Garage Door was very professional, kind and friendly. Also respectful of the property and easy to deal with. He discussed the options for the spring replacement, finished sooner than he had promised and did a great job. My issue was solved in under an hour. I highly recommend Precision for your garage needs.
- Simeon Petradakis
Bowie, MD
My garage door was installed 2 years ago by Precision. Never had a problem with it. This week the door would not go up so I called and explained the problem. We unplugged the system to get the door opened. Then we could not get it down. They could not send anyone out until the next day. The next day the repairman arrived on time. He saw the problem right away. He showed me what was causing the problem. He checked each way to control the door. He was extremely nice but professional. There was no charge for the service call. Rating: Excellent Carolyn Wilson 10108 Bald Hill Road Bowie, MD
- Terita Wilson
Please describe your experience. Did we meet your expectations? Did we solve your problem? Were the people who represent our company courteous and professional? Were they helpful? Was there anything in our advertising that gave you more confidence (e.g., Quick response, Local, BBB rated)? Precision garage doors exceeded my expectations. They were able to fix all the issues with my garage door in addition ad adding upgrades which should’ve been added to the garage door when it was initially installed. Bobby Shoar was very knowledgeable and aceta. My expectations were they was able to fix things that nobody else realize were problems with the garage door and upgraded all the systems on the door. I would definitely recommend them for anybody that has any issues with the garage door. I need a garage door installed.
- David Paxton
Silver Spring, MD
Outstanding service by very professional and very knowledgeable Ron Cross. Made sure I understood every repair and how it improved the overall performance of my garage door. Very pleased with the service I received
- Josephine Daise
Bowie, MD
Very good customer service, excellent on workmanship.
- Michael Harvey
Chevy Chase, MD
I had a window of 8-noon. They arrived around 9 am. The technician figured out the problem, and gave me two options. I chose the less expensive option, because I believe my wheels are in good shape and don't need replacement. The technician fixed everything, and waited while I tested to make sure.
- David Kaufman
Germantown, MD
I chose Precision because I could not wait several days to have the garage door opener repaired or replaced. Earlier that day I had to leave my garage door open while running errands because it would not close. When I finally got it closed, I called a few garage door places. Only Precision was able to give me a next-day appointment. When Bobby arrived, he explained that my unit was 21 years old, and suggested several replacement options. I highly recommend Precision because of the tremendous customer service.
- PAE - Germantown, MD
Waldorf, MD
Great service from tech that arrived and completed the springs and hardware replacement.
- Kevin Marshall
THANKYOU, Precision Garage Door for a job well done. Your hard work is truly appreciated.
- Felicia Woods
Waldorf, MD
Brent came the next day and knew what the issue was before even seeing the garage. He also provided me an estimate for a new motor. Will definitely be calling them to install when the time comes.
- Shelia Coleman
Bowie, MD
The technicians were very friendly and professional. Theu showed up early and they contacted me to let me know that they would come early. They installed the new garage door opener very quickly. They set up my remotes for the cars and the outside pad. Craig Taylor and his co-worker were superb.
- Carl S
Washington DC, DC
Suddenly -on a snowy day, opener is on the fritz. Precision was there within 3 hours and the repair was covered by warranty! Great group to deal with. Thanks, Jesse, Fred, Gabriel and their colleagues!
- Beth Schulman
Silver Spring, MD
Jesse technician who provided replacement services he was extremely knowledgeable, customer friendly and professional
- Don Creel
Product:
Mr. Evans is excellent rep/installer of Precision Garage Door. He is knowledgeable, friendly and respectful. He repaired and replaced equipment in less than 1.5 hours. I would highly recommend Precision Garage to my fellow neighbors.
- Arthur Richardson