Austin A
Average: 4.90 stars
Austin A's Bio:
Originally from Columbus Ohio. 10+ years of construction experience. Meticulous and thorough when it comes to garage repairs. Love spending time on the golf course and watching football or baseball during free time.
Clinton, MD
Product:
Waldorf, MD
Once again Austin was amazing he is very friendly and helpful. Austin was on time and called me to let me know he was on his way. He also helped me to understand what the issue was with my door. Thank you Austin for all your help Tim Rohde
- Tim Rohde
Always great people and great service
- Charles Jacobs
Product:
Fort Washington, MD
Technicians were on time, great customer service, knowledgeable about products and they were professional .My first experience with Precision was very impressive thank you.Any other problems with garage doors I will call you guys back. I am a satisfied customer
- Kimberly Minor
Product:
I chose precision because they are trustworthy, dependable, and demonstrate integrity. Not only do they always solve your garage door issues, they explain to you in detail the problem. They also explain to you how to avoid some basic problems. Their technicians are always knowledgeable, respectful, and professional. They get the job done quickly and at a reasonable price.
- Janice Barnes
La Plata, MD
Austin was amazing. He explained everything. Although he had a list of things to fix since my garage door is an older wooden one I just had the springs replaced. Which didn’t take long to fix at all. Austin explained where and how things work together to open and close the door. It was very helpful. I can now get my car out of the garage!!
- Shelly Rogan
Product:
Nick and Austin were great!! Courteous and knowledgeable regarding my garage door issue. It is refreshing to know great customer service is not dead!! Kudos to the entire Precision team!!
- Zhabaron B. Hall
Waldorf, MD
Your technician was courteous, professional and proficient. I am very pleased that this service was done within 24 hours of the call. Thank you.
- Rahsaan Tyler
Product:
Fort Washington, MD
Let’s start with your website, very easy to navigate and very motivating. I got an appointment for the exact day and time that worked for me. The day of my appointment I got a text and an email introducing my technician and telling a little bit about himself. The picture was a nice touch. It let me know the person that showed up was who he said he was. We looked at the door together and talked through the problem. Austin was professional,knowledgeable ,friendly and got the job done well in a reasonable time frame.
- MaryAlice Bonomo
Product:
Thank you and Kudos to Austin! He was able to troubleshoot…resolve my issue.
- MJ
Clinton, MD
My garage door would not close after it was opened. I contacted Precision and they were able to have technician Austin come out the next day. Austin explained what the problem was and fixed it right away. He also explained in detail what cause the problem and how to alleviate it from happening again. He also checked the system and gave me an overall assessment of my garage door, panel, and parts for future repairs and service. He was very courteous and professional. Austin provided excellent customer service. I would definitely use Precision Garage Door again!
- V Johnson
I called an got quick service the next day in morning, I want to think them for helping me to rescue my car out the garage Thank you Precision Garage
- Marva Russell
Product:
This company is awesome! From the first contact, to scheduling and finally the service technician who came out to address my issue was just outstanding!!!!!! I found everything about Precision Garage Door Service to be top-notch! Will ALWAYS be my servicer.
- Denise Garrett
Brandywine, MD
I selected Precision based on your reviews. Nick & Austin were courteous, knowledgeable & professional. They did everything that the young lady said they would do when I made the appointment. I will be referring Precision to my neighbors as well as contacting Precision for future service
- Missi Mclean
Product:
Excellent Service, really nice guy was prompt and courteous
- Renee Amos
Product:
Always top notch service. I can't be more thankful for their promt and professional service. This was my second time using them.
- Joseph Shelley
Fort Washington, MD
Austin and Elijah were very professional in detailing what our options were with our garage door. They explained the option in fixing the door and what it will be to replace the door. We elected to replace the door. I liked their honesty, knowledge, they were very courteous, and most helpful in securing our broken garage door until it is replaced. We were impress with your rating and your quick response is why we chose your company. Bobby and Cassandra Anderson
- Bobby Anderson
Product:
The tech Austin was awesome he was very polite and did a fantastic job on replacing the rubber on the bottom of the door where a mouse chewed through. Highly recommend your company.
- Anthony Cressman
La Plata, MD
I was completely satisfied with my experience with the Precision team. Austin was friendly, professional - made me feel totally comfortable, and I really appreciated how Precision kept me apprised of when Austin would be arriving. I wish that Precision Doors were available to do all my home maintenance projects as it was a pleasure dealing with their organization and people. And now with new springs, bearings, etc., my garage door is quieter than I can ever remember previously. Thank you!
- Suzin A
Product:
They were able to figure out what the issues where others had failed. It was simple the garage door trim was old and sticking to doors. So when you open the doors they were sticking to the trim pulling of the doors stopping them from opening sometimes. Thanks. I will update when they return to make the repairs.
- Henri Sahut
La Plata, MD
Prompt and professional!
- Elisabeth Brown
Product:
Waldorf, MD
Technician was helpful and knowledgeable. All repairs were completed and it was a fair price. I would definitely use them again
- KATHRYN STAPLESON
Product:
As usual, Precision sent a Tech who did an excellent job. Thank you Matthew M ????????????????
- Orin Gall
Clinton, MD
My technician Austin was was a great experience. He did great work and finished the job quite quickly. And I am thankful for him coming very courteous young man very nice. Thank you so much.
- Theodore Rodgers
Product:
Couldn’t have had a better experience with Percision. I called at 7:30 am to say we couldn’t get our garage door to open. By 10 a.m. a very nice young man was here working on it and by noon it was repaired. Very grateful
- Charles Boyers
Product:
The technicians were professional and knowledgeable. The service was good. The price for the service was much higher than other garage door companies. Unfortunately, I found out too late, because I didn't get additional estimates until just before the precision technicians arrived.
- Denice Johnson
Fort Washington, MD
The service was outstanding.
- Gloria Coates
Bowie, MD
Austin was my tech and he was great. He replaced my broken spring gave me options on what also might need to be done and adjusted door so that it was perfect. Great guy will request him in the future.
- James Grigsby
Product:
Bryans Road, MD
I wasn’t to please with the price or the warranty. The technician was professional and courteous to what was needed for our door.
- Bryan Redd
Product:
Chevy Chase, MD
I needed to get my garage door fixed in Chevy Chase, MD. It was not closing down to the floor. When I called for the repair, Precision Garage Door of Frederick responded promptly, the same day, and fixed it. The price was reasonable, particularly considering how quickly they came to my home and repaired the problem.
- Helen Gordon
I recently had a garage door opener installed by Precision Garage Door Service and I'm very satisfied with the overall experience. The technician arrived on time, was professional, friendly and clearly knowledgeable about the process. As it turned out, my 20-year-old door opener had had it's best days. The installation of a new door opener was completed efficiently and with great attention to detail. They took the time to explain how the system works and made sure everything was functioning properly before they left. They even programmed my car to the new door opener. The opener itself operates quietly and smoothly, which is a huge improvement over my previous system and has many bells and whistles relative to today's technology. I also appreciated how clean they left the work area. If you're considering having a garage door opener repaired or installed, I'd highly recommend Precision for their reliability, professionalism, and quality workmanship.
- Patricia Greene