Garage Door Repair in Waldorf | La Plata, MD - Page 3

Sylvia Whitfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent was a tremendous help!!! He arrived very timely and was ready to work. He diagnosed the problem and he quickly restored my garage door to allow open and close safely. My family and I as so appreciative. He also gave me an overview of next steps for my garage door for future maintenance. So grateful for his professionalism. Looking forward to working with Brent and Precision doors in the future. Thank you

Robert Hearn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent did an excellent job changing garage door opener. He was thorough, was very informative and very neat about what he did. I would recommend your company and your employee to any one needing a garage door. Thank you for your services!

Todd Frantz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a remote and exterior remote issue with my two garage door openers. I called Precision Door Service yesterday and they responded immediately. Brent was asked to come to my house and both Brent and the company let me know when he was coming and kept me up to speed with both text and e-mail messages. Great communication! Once at the house Brent assessed the problems with my garage door openers and immediate fixed the problem along with replacing my rollers on my garage door. Brent was great to deal with and he gave me an estimate for all work. I highly recommend Precision Door Service and Brent! Thank-you!

Audrey Wade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Overall service was excellent!

Donny Escorpeso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The price for each of the springs I was told was $299, so the both left and write wiould be $600. I was decline the service its overprice.

Suzin A

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was completely satisfied with my experience with the Precision team. Austin was friendly, professional - made me feel totally comfortable, and I really appreciated how Precision kept me apprised of when Austin would be arriving. I wish that Precision Doors were available to do all my home maintenance projects as it was a pleasure dealing with their organization and people. And now with new springs, bearings, etc., my garage door is quieter than I can ever remember previously. Thank you!

Elisabeth Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and professional!

KATHRYN STAPLESON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was helpful and knowledgeable. All repairs were completed and it was a fair price. I would definitely use them again

Lisa Sabbath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Precision Garage Service was top notch. Even though my home is only 2 1/2 years old the garage door is loud upon opening and closing. I was tired of the loud noises so I called Precision. Keyon, the technician was courteous, knowledgeable, and very professional. After he completed the inspection, he show me each area of the garage door that could improve it's operation. He explained every step in the process and what the outcome would be. He was right. Once the rollers were replaced and the correct spring rod installed, omg, what a difference it made. It's so much quieter. I'm a very satisfied customer. Thanks Kenyon, for a job well done. Amazing results. Precision is definitely my go to for garage door service.

Bryan Redd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I wasn’t to please with the price or the warranty. The technician was professional and courteous to what was needed for our door.

Natalie Rochelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, courteous, and professional.

Joseph Shelley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was simply amazing. He took his time to inspect and explain his recommendations to me. When I explained that I had time conflicts he was able to meet my circumstances. I hope I never need garage door services again but, if I do I know who I'm going to call. Thank you again. Excellent service

Darryl Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was fast, on time, and friendly. We’ll definitely recommend the company to friends and family. Jamal Crosby was great!!

S. Jordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the initial intake person, “Alex”, who patiently answered all of my inquiries/concerns . . . to the Technician, Austin A., I must say I was very impressed with Precision. In this not-so-safe world we live in, I liked that Precision had pics of all their technicians along with a brief background and their respective reviews. The Technician, Austin A. was on time, assessed the problem(s), thoroughly explained my options to remedy the situation, was professional, knowledgeable, and exuded a pleasant demeanor. I would highly recommend Precision Garage Door Services to friends and family. Thank you!!

Marceline Brooks-Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin was prompt and patient.Austin was very professional and timely.

Keara Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was able to provide a temporary repair which I appreciate as I was unable to close the door leaving my valuable items exposed. The technician Keion was very professional and apologized for the late arrival. I gave 4 stars because I was scheduled for the time frame of 8-10:30 AM per the email confirmation. However, by 11:30 the technician had not arrived. After calling customer service I was told the email was inaccurate and the technician should arrive by 12 noon. At 1:24 PM the technician had not arrived so I called customer service again and was told someone was running behind but would call when in route and asked if I wanted to reschedule. That was poor customer service in my opinion because no one called to say anything. I understand delays happen but communication is key when running a business. Had it not been for the sense of urgency I would’ve canceled the service call simply because of the poor communication.

Susan A. Schneider

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I emailed your company this am and was offered a same day pm appointment which was great! I had my garage door installed by another company in October but one of the brackets fell off soon. The installer came at night and supposedly fixed it but it was too dark outside to notice that there was a 2" gap where the garage door did not touch the ground. I called again but the other company gave many excuses and would not set a repair date for weeks. When I finally called Precision garage, they came and fixed it quickly and correctly. I will only use your company in the future because you are reliable, respond quickly, and do repair work properly the first time.

Robert Bruce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was fast, on time, and friendly. We’ll definitely recommend the company to friends and family.

Charles Jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent work

James Whithead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our opener failed and we had Brandon out to replace it. He was excellent. He knew the products and options. Reviewed my home setup and suggested a few options taking the time to explain the differences in warranties as well as product options. Made the decision easy and the process was wrapped within an hour. Brandon is old school customer service when you could go with a trusted company and get installation and support in one call. Definitely a recommended company and tech.

Chris Carlucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Timely and great service... tech (Austin) very personable

Joanne Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyler did an awesome job troubleshooting my garage door opener. He was very knowledgeable, friendly and got the job done quickly. Excellent customer service.

michael Chisley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I genuinely enjoy working with Precision. They have excellent customer service. In addition, they are polite and knowledgeable of their craft. Anytime I have a problem, they are here less than 24 hours. Thank you for your excellent service.

Clyde & Aloma Shaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I Googled and they were the first company to appear. I’d seen your trucks on the road, so we gave you a call. We called on Memorial Day and didn’t think anyone would answer but they did. The tech came out the next day.

Nicholas Wynn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Courteous and respectful and extremely helpful.

Pamela and Jonathan Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I randomly chose Precision Garage

Bob Wheeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for your very prompt responce! First I want to thank Auston A He was so polite and a great tech. My doors needed more help then I knew about. They run smother then they did 6 years ago when installed.I went with the complete overhaul package and the doors are working great. I only called about one door with a broken spring.But my Wife and I thought both doors have had the same cycles so we decided to have both overhauled.FYI Have both doors done at the same time to save your self another broblem. BOB

Dale Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding work.

Dennis Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door was repaired in less than 24hrs after it was broken. Service was professional, thorough and definitely met expectations. Thanks to Jay C for all the hard work!

Thomas Beck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent team throughout experience, My garage door spring broke last evening and so checked to get parts to fix myself,competition’s price was just parts found precision and they did the complete parts and install for same price.They were at my home within hrs of calling same day!!!