has received 3092 reviews, averaging 5.00 Stars:
Germantown, MD
Amazing service by Bobby, he is extremely knowledgeable and friendly. He explained every step thoroughly and worked very efficiently.
- Hope McGuire
Derwood, MD
Great communication... they will call and text you to confirm the appointment. Great service... they came, gave a reasonable estimate, and did the job with excellence. I sensed the company is highly dependable and conscientious of their customer service, wanting the customer to be 100% satisfied. The tech who did our job... Jared?... was friendly, professional, and did an excellent job quickly.
- John Koh
Bethesda, MD
Yes, you met my expectations and you solved the problem. I was impressed that when the problem developed on 1/23 the day before the major snow and ice storm you were able to schedule us for a repair which was done on the 24th. I was very, very impressed with Ron our Service Tech. He was very courteous, personable and professional. He identified and explained in the detail the cause of the malfunction and what he would have to do the complete the repair. I should add that even though we're talking about a garage he left the work area very clean. Finally, since our garage doors are old, i asked him to do a review and provide me with an estimate as to what we needed to do to upgrade the doors. An estimate was provided promptly.
- Steven Hamilton
We have used Precision in the past for several years and was always satisfied with the service. We recently had Precision put new rollers on our garage door so we called them when we had this recent problem and needed our system repaired. Thank you. David & Judy
- Judy Forrest
Washington DC, DC
The technician, Ron Cross, did an excellent job. He explained to me (several times, carefully, so that I really understood) how the unlock function actually works. He offered a range of services. He was very pleasant to deal with and excellent at both the teaching function and the execution of service function. The man should get a raise, because he made your company look superlative! Joseph Drew
- Joseph Drew
Bowie, MD
Precision garage came the same day and assessed the issue and fixed it the same day. The repairman,Tyler, was professional and courteous throughout. They had all the supplies readily available and upgraded the original equipment.
- Xavier Hamilton
Very helpful. Very professional.
- Edwin Abbott
Potomac, MD
My neighbor recommended Precision and I was glad they did! Ron, my technician, performed an extremely comprehensive and professional review of the garage and of the repairs needed to my garage door. I purchased a new motor, digital keypad and remotes, and am extremely pleased with the service received. He explained all of the work in detail and did an excellent job!
- Betty Rice
Excellent service. Had an emergency repair done the next day. Brent called promptly with his arrival time. Expertly was able to repair the door, and even made sure that it ran smoother than before.
- August Uecker
Brent Evans was the technician who arrived to do the repair. He was extremely friendly and new exactly what our door needed, beyond the obvious broken spring. He explained everything to us and was not in a rush. We had three estimates to choose from and everything was broken down for us. My ONLY issue was that we were scheduled from 8:00am until 10:30 and Brent wasn't able to be there until around 10:50 due to Tuesday being their office meeting day. Apparently the woman who scheduled the appointment didn't know that when I booked it. Aside from that, I have nothing negative to say. I'm giving 5 stars because Brent did a fantastic job and the door works better and is safer now than it has ever been.
- Alan Prather
Potomac, MD
Excellent and fast service
- Claus Aagaard
Gaithersburg, MD
The technician, Ron, that came to the house was very personable and explained everything while he was trouble shooting the issue. It took him no time at all to figure out the issue and fix it. I would recommend him, and Precision to my friends and neighbors. Very satisfied with the overall service!
- KA
Clarksburg, MD
I called in the morning and just a few hours later Tyler had arrived and completely resolved my garage door issue without any trouble in about 15 minutes! He did a great job and I will continue to recommend your services. He was polite, professional, and clearly knew exactly what to do!
- Robbie Shapiro
Bethesda, MD
I am writing to express my appreciation for the excellent service provided today. Your quick response time and attention to detail were greatly appreciated and made the entire process seamless. Thank you for the outstanding support.
- Embassy of Bangladesh
Upper Marlboro, MD
We were having problems with our door closing properly. While checking, I noticed the bracket attached to the drive chain had snapped. We contacted Precision, who had same day service. Within the hour, Brent arrived, asked about the age of the door, diagnosed the problem and recommended service. He explained everything. We are good to go with a safe garage door.
- Michael Carter
Had a garage door fail this morning. I called Precision and they had tech Rob scheduled to come by in a few hours. Rob called and was able to arrive in 30 minutes. He came, studied the issue, and offered a couple solutions. He completed the work and was done in 30-40 minutes. All good. Will use them again if we need service
- William "Griff" Gosnell
I've used Precision on several occasions for several Garage Door Issues. I have been and am satisfied with each and all service provided. Professionalism, knowledgeable, shared knowledge, pointers, and any needed instruction provided. Where is the 6th -10th star rating?
- Haroyl Inman
Rockville, MD
good job
- Roda Larathy
Bowie, MD
I’m very pleased with the service that I received from the Precision Technician. He explained the process of the installation throughly before starting the job. Mr. Johnson was very professional. I would not hesitate to use this company for future needs. Freddie B.
- Freddie Bazemore
I needed torsion spring replaced. Technician arrived within time frame given and the repair was completed to my satisfaction. I had both springs replaced. It was pricey, but everything is now a days. Brian was personable and professional and offered some useful information regarding repair options and hardware durability.
- Martin Cooper
Tyler performed the work. He explained what was the problem. Job well done. Thank you Tyler. I told him if ever I need Precision Garage Doors, I’ll ask for him.
- Debbie Thompson
Hughesville, MD
Brent was a great tech, very knowledgeable. Provided wonderful fast professional service. I would recommend this company if you want the job done right. Will definitely use them for any future jobs.
- K. Eaglin
Washington DC, DC
Tech did a good job and was very efficient and polite.
- goodfriend
Product:
Potomac, MD
Jon fixed a problem with my overhead door garage opener and also tuned up the door. He is great. Well prepared, on time, works quickly and efficiently. I will use Precision again.
- Warren Connelly
Great Service. They were at my house the same day and were friendly and professional. Took the time to explain the repairs I needed and offered options to fix the problem. Highly recommend.
- Jim Brown
Bethesda, MD
Great job, very professional, I am thrilled with the result. Tyrone was terrific, extremely knowledgeable, patient and careful. Thanks Precision Garage Door, much appreciated! Highly recommend— I still can’t believe how awesome the experience was! Thanks!
- John Stark
Product:
Laurel, MD
The excellent reviews gave me confidence to call your company and I have not been disappointed. Replacing my 20 year old garage opener was handled quickly by an expert technician who was very friendly. The estimate was the final price - no extra fees.
- Barbera Scott
Superb response and performance. Tech Robert was very professional and courteous. First of all the customer service rep, Ashley, responded to our call for service promptly and courteously. WE COULD NOT LEAVE OUR GARAGE DOOR
- Aubrey Charles
Bowie, MD
Technician Craig arrived on site within the time window provided. He diagnosed the problem with the opener wall pad and replaced the defective part. He also noticed that a spring on my other garage door was looking like it could break soon. I had him replace springs and pulleys for both garage doors. Finished in about an hour. He was very professional and displayed a great deal of knowledge about the products he services. Based on this experience, I will use Precision again if needed and can recommend them.
- GEORGE KORPHAGE
Your sales rep. (Trevor Pozoulakis) really did a great job explaining your products and presented your company information. I was happy to see the VA discount and that you worked with us to make it affordable. I also liked the fact you company provides great service to the customer by be available locally. Thanks
- Peter Seidenberger