Garage Door Repair Reviews in Washington DC Maryland Suburbs (Page 93)
Precision Garage Door of Washington DC Maryland Suburbshas received 3272 reviews, averaging 4.87 Stars:
Gaithersburg, MD
Carl, Thank you for allowing us to remedy the problem. We appreciate your business!
Service Provided:
Product:
Technicians: Derrick E
Silver Spring, MD
Extremly pleased with my entire expeience. Hats off to everyone i delt with.
- Jim Roberts
Thank you for choosing Precision for your garage door needs.
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Rockville, MD
Precision's service was excellent. The gentleman who came to our home was friendly and knowledgeable. He was quick and efficient. What can I say? A great experience.
- Carol Meinhardt
We appreciate your review! Thank you!
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Hyattsville, MD
The technician Alan was friendly and very professional.
- Mary Ann Long
We appreciate your business and your comments about Alan!
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Lanham, MD
Barry came to my home and more than impressed me. He analyzed my garage door system, told me what was right and wrong and told me the cost to fix the problems. He repaired my door in about 1 hour and I was floored by the quietness and smoothness of my old door. Barry had great customer service and I would highly recommend this company for all your garage door needs.
- Walter Woodring
Our customers love Barry! Thank you for your business!
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Gaithersburg, MD
You did a great job. In fact, a year ago I used a different company in the area to address my problem and they just squirted some lubricant around and made a very temporary fix, something could have done myself and later did many times. You actually diagnosed the actual problem and replaced the right parts.
- Mark Berninger
Thank you for your business and your comments!
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Clinton, MD
The Service was 5 stars. The technician let me know what had to be done, completed the job in a timely manner and I was completely satisfied.
- Diane Sembly
Thank you for your business and your comments about Alan!
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Clarksburg, MD
So grateful for Precision. They came out same day and repaired my garage door professionally and courteously. Garry did a great job! Thank you!
- Elizabeth Belman
Glad we could be of service!
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Fort Washington, MD
I am totally dissatisfied with the service of your company and would not recommend your company to any family members, colleagues, associates or friends. Thank you
- Lewin Williams
We hope we were able to discuss your concerns and rectify the situation.
Laurel, MD
If this guy isn't the exception but is the RULE representing "The Norm" pertains to the level of expertise and customer service- you truly have an phenomenal company
- Carlton Tucker
We hope to receive these kinds of comments about all of our employees. They try very hard to make sure the customer is totally satisfied with the service they receive.
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Clinton, MD
Darrell was excellent; very professional and knowledgeable. My garage door has never been so quiet after he adjusted it.
- Larry Thomas
Thank you for your comments. We appreciate your business!
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Potomac, MD
Prompt service, excellent work, and I'm happy with the results.
- Avi Bender
Thank you for choosing Precision!
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Can I give 10 stars? :) I am not sure how I initially found you years ago, but I called last week when my garage door opener blew out after a lightning strike. Barry came out the very next day and installed a new unit. What a nice guy! He was efficient, explained everything -- just super. Unfortunately, there was a manufacturing defect in that unit, so when the door malfunctioned I called again--and once again, you sent someone right away. This time it was Brian--another super-nice guy, efficient guy! I told him that being nice must be a prerequisite to working at Precision! :) My unit was replaced and re-programmed and is working like a champ! I have been singing Precision's praises on my Facebook page, so you may get a few new customers. I cannot tell you how wonderful it is in this day and age to have a company that is so responsive, efficient, respectful, kind, and pleasant, and that stands by its work and products. It's rare nowadays. I've been a long-time customer and will be a customer for life! Keep up the great work!
- Marla Stahl
Wow! We're so glad we were able to make your experience a great one! Thank you for choosing Precision!
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Accokeek, MD
This is the second time I have used Precision and I am extremely pleased with the prompt and excellent service. Alan T arrived on time, was very professional and satisfactorily fixed the problem. I love the fact that Precision does same day service. Will always recommend Precision... repeat business is the best business.
- Gloria Constant
We love our repeat customers! Thank you!
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Germantown, MD
We are disappointed with the handling of our broken remote especially after great service with instalation of auto door. I called twice about the inoperable remote, secretary promised return calls, I asked to have manager call back, time passed ..,
- Rosemary Derosa
Thank you for allowing us to rectify this situation and ensure you are pleased.
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Germantown, MD
Gary came and diagnosed the problem straight away. He was very pleasant and knowledgeable. I immediately saw the problem as he described it. In about 30 minutes he had completed the repair and I was very satisfied. Give him a raise! I wish every tech was as nice ! 5 ++
- Kate Mcmanus
Garry's customers love him! Thank you for choosing Precision!
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Upper Marlboro, MD
5-Star rating! On May 19th Alan repaired our garage door and was absolutely outstanding. Great customer care and first rate professionalism. He was timely, answered all questions, and gave us a real sense that he knew what he was doing. We trust him and will only use Precision (Alan) going forward. In fact, we have already recommended Alan to our next door neighbor and believe they will call Precision to perform work on their garage door. We are a very satisfied customer.
- Bonnie Anderson
Thank you for your comments about Alan and our company!
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Gaithersburg, MD
4.5 stars.
- Anushirvan Dadgar
Thank you for choosing Precision!
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Gaithersburg, MD
Excellent service. The tech, Brian, was very professional, very friendly and very knowledgeable. Very impressive - that doesn't happen very often anymore. The charges were fair also, as I had expected to pay much more than charged, even without the service fee. I would recommend Precision to to any friend or acquaintance, and if I need additional garage door service, I will be back. Good job.
- Viesturs Timrots
Thank you for your comments about Precision and Brian. We aim to please every customer!
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Gaithersburg, MD
I had my broken spring replaced on one of my garage doors. Everything was completed in about 30 minutes. I am satisfying with the service you provided. The only thing I don't like is the price of the parts, I think it's too expensive (Spring $200, Center bearing $45+ labor). If the spring break again, I might well buy me a new garage door.
- Soyana Nhim
Thank you for choosing Precision for your garage door needs!
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Laurel, MD
Barry did a great job and was very professional. After installation of a new opener, he spent an additional 30 minutes troubleshooting a problem with the door to make sure I was satisfied. Excellent service and highly recommended.
- Chris W.
We appreciate your business. Thank you!
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Waldorf, MD
Tech was polite and prompt, let him know the repair looks great.I was not available to see it before he left.
- John Davis
Thank you for your business!
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Montgomery Village, MD
Your website is very attractive and full with needed information, you were prompt to answer my call and have a service man (Garry) by the next day. I had somebody else looking at what he told me it was the problem (replace the garage door opener), but Garry came, did a few tests on the door and door opener, the problem was the door itself, he told me what it was needed to be done, gave me a quote that I agreed to it, did his job in less than two hour and my door is like brand new again, also, he told me that my door opener is great, no need to change it. Excellent job and I give Precision 5 stars.
- Jose Rivera
Thank you for your trust in Precision!
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Fort Washington, MD
The service was great. I would recommend Precision Door Service to family and friends.
- Lawrence Cooper
We appreciate your business and your referrals!
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I have used this company a few times. Each time the technician was very professional and explained in great detail my issues. This last visit was from the technician, Barry. He was terrific. He was respectful, and very professional. He explained everything he needed to do to fix my issue. As he was fixing it he was walking me through everything he was doing. I highly recommend this company.
- Linda Eisenberg
Thank you for your continued trust in Precision!
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Accokeek, MD
This used to be the only garage door business I would deal with, so I have no idea what has happened. I have paid for two visits, the first (April 25th) I was told all I needed was lube (he didn't even do that) The second (May 16th), the technician made up three reasons for my issue... 1) a "jerker", 2) breaking in (over 5 years old), and 3) "sleep mode" (a total lie). I have now been charged for TWO visits, and my garage door STILL isn't repaired! Service performed: 1st time, absolutely NOTHING. Second time, 1 spring (of two) turned 1/2 turn.
- Dewey Watkins
Thank you for allowing us to correct this situation. In the future, please call and ask for the manager, if you are not completely satisfied. We will make it right.
Rockville, MD
The opener was installed insecurely. Some of the connections between the drive and the door were not fastened securely. One was only fastened with a bolt, lock washer, and nut when the instructions call for a clevis pin and a round locking pin. This connection came apart after only 10 -20 cycles of the door. Another of the drive connections was correctly connected with a clevis pin, but it was unsecured. There was nothing put through the hole in the pin to secure it. All the pivoting connections between the drive and the door are sloppy and have way too much play in them. The other parts of the installation were accomplished adequately.
- Brian Rogers
Thank you for allowing us to make the correct adjustments.
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Upper Marlboro, MD
The info in the ad in Google impressed me. Especially the spring expected lifetime. On Mothers Day, Mike was earlier than expected and finished in about 40 minutes with two cars stuck inside. The price was on the high end though.
- John Kelly
We appreciate your business. Thank you!
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Rockville, MD
It was Mother's Day and the spring on our garage door broke - we couldn't open the garage door. We called Precision and Mike was there in an hour. He replaced the spring and we were good to go. We are so grateful that Precision has emergency service on the weekends. They had given us a 4 hour arrival window which we totally understood because it was a weekend. Needless to say, we were delighted that Mike arrived so quickly. We've used Precision before and we will continue to use them in the future. They are a very professionally run business. Thank you for saving our Mother's Day!!
- Barbara Stutz
Glad we could help! Thank you for your continued business!
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Rockville, MD
We were completely satisfied with the work performed by Precision. The technician arrived at the scheduled time, and completed the work within the estimated timeframe. The work performed was the installation of a new garage door which was completed to our total satisfaction.
- Philip Tarnoff
Thank you for your business. Enjoy your new door!
Good Morning, I wanted to send a brief note of thanks for the assistant manager (derrick?) that came out to my house in an effort to recover my service. While this did occur a little over a month ago, I wanted to acknowledge my thanks to him. I had previously experienced a very displeasing and unacceptable visit from one of you technicians and informed the office I would not utilize your service for any of my garage door needs. Derrick? came out to my house to speak with me and review my concerns. He was pleasant and understanding of my concerns. He was efficient and very knowledgeable and what began as a repair ended up in an installation of a new opener well after office closing time to ensure my satisfaction. I couldn't have asked for more. Thank you very much. Carl Morgan
- Carl Morgan