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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 3094 reviews, averaging 4.87 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service person was excellent. He knew what was wrong and fix the problem quickly. I would use Precision again for service.

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A Response from: Brian Tindall

Thank you for your business and your kind words.

Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike E did an amazing job on the doors. Thanks for a great service.

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A Response from: Brian Tindall

Thank you for your kinds words about Mike. We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was our technician and was exceptional. I purchased a bid deal for new rollers or a keypad on angies list. He walked through everything he was going to do before he started any work. We discussed possible options and decided on the rollers since the door was squealing a lot. He replaced the rollers, oiled all hinges and moving parts, and even adjusted the motor chain since it was sagging a bit. I will most likely replace this door in the next few months as it does not have safety features that the newer doors have, but this was a great service and definitely quieted the door on opening and closing. And since Angie's List actually takes most of the money from the deal I purchased on there, and Precision does not, this is even more impressive with the quality and level of service provided. Thanks Barry.

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would like to thank Precision Overhead Doors for your excellent service in getting our garage door back up and functioning. Two days ago one of our springs broke and the door would not open. I call Precision Tuesday night and was able to get an appointment for Thursday afternoon. Alan came out, assessed the problem and within 30 minutes installed new heavy duty springs, checked all cables, adjusted the motor and lubricated all hinges making sure the garage door was functioning at optimal capacity. Alan was great and really made me feel at ease with his knowledge and expertise. I would recommend him and his associates for any garage work. Thanks again Alan. Respectfully, David Manuel

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A Response from: Brian Tindall

That's what we love to hear! Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I will definitely recommend your service to others. With all praise to Mr Alan Talley's honesty and professional conduct. I am extremely satisfied!

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A Response from: Brian Tindall

Thank you for your kind words about Alan. We appreciate your business.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service. Outstanding office staff and scheduling. Technician very knowledgeable and courteous. Explained the nature of the problem, and then fixed my garage door very quickly and did some tune-up work too, to make all three doors operate smoothly and quietly. Highly recommend.

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A Response from: Brian Tindall

We love to hear from our customers! Thank you!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'll add more applause to Barry who upgraded our old garage door opener. He did what he said he would, for the price he said it would cost and when he said he would be here. He was also very good at explaining why for every thing.

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A Response from: Brian Tindall

Thank you for your kind words about Barry. We appreciate our customers.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician did nothing to examine opener just gave a high estimate for replacing garage opener. This did not set well with themind of service we were looking for. We will turn to a respectable supplier.

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A Response from: Brian Tindall

thank you for allowing us to explain that the opener you had did not have parts made any longer. Hence the recommendation for a new opener.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thankyou barry was great!

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A Response from: Brian Tindall

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

you service technician was on time very polite and fixed the problem quickly. we would recommend you to family and friends

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A Response from: Brian Tindall

Thank you for your comments and your business!

Service Provided:
Garage Door Opener Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. The repair was scheduled and done on the same day, really half day. Tech Alan was prompt and professional. Couldn't have asked for a better experience. He replaced the broken spring quickly and allowed me to decide whether I wanted to replace the other spring now or later although he recommended now. No pressure and very easy to talk to. I would recommend this company and Alan to friends.

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A Response from: Brian Tindall

Thank you for your kind words about Alan and our business. We appreciate our customers.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry called when he was on his way to my home this morning. He was very polite and professional. He explained the work that needed to be done to fix my garage door. He gave me several options with prices. He was very neat and professional. He even swept my garage! He went above and beyond my expectations. I would absolutely recommend your company and would give Barry your highest marks.

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A Response from: Brian Tindall

Thank you! We love to hear from our satisfied customers!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very polite, very friendly and helpful, He is very professional. I am very satisfied with his job.

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A Response from: Brian Tindall

We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Yesterday, when I googled 'Garage Door Opener Repair, MD', Precision came up with excellent ratings. I called and was scheduled for next day (Saturday) service. THe receptionist was very congenial and professional. Upon receiving the email acknowledging the appointment, I visited the website and read about the technician. This is an excellent feature - getting to know and see who will be coming to your home. Alan arrived within the stated 2-hour timeframe; and immediately assessed the problem. We were given the choice of having a new motor installed today for $550, or waiting until Monday for a new $280 gear - because he didn't have the needed part on his truck. We neither wanted to wait 2 more days for our garage door to work, nor did either of us want to have to miss time at work to have the technician return on Monday. While the new PDS Precision 800 motor was quite pricey compared to the prices I'd seen online for a replacement Craftsman HP 2.0, the Precision is MUCH quieter. We are well pleased with the new garage door opener.

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A Response from: Brian Tindall

Thank you for taking the time to give us your review. We appreciate our customers.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From first contact, Precision was the right choice...the woman who took my original call was very helpful and guaranteed that my tech would be there between 3-5, and Mike E was even early for my appointment. Once Mike E arrived, he was great to deal with, as he inspected the entire works of my garage door, tightening anything that looked like it would later be a problem. Job was done right, and I would highly recommend Precision, and particularly, Mike E !!

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A Response from: Brian Tindall

Wow! Thanks for your kind words!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Let's first start off with my scheduled time for my appointment, it was between 11am and 1pm on April 2, 2014 by 12:40 I had not received a call from the Tech or a representative of Precision Garage doors. I called Precision to ask if I was still on the schedule for my appointment I was told that the GM would give me a call back and he personally would come out to fix my garage door. I then received an email thanking me for my business and if my garage was serviced to my liking, but remember no one had not shown up yet.. At 1:25 Tech Alan T finally shows up to fix the door, I was quoted over the phone a price of $49.00 for the service fee and that the spring would be between $90.00 to $200.00 the tech quoted me $560 to fix the door!!!!! I informed the Tech that I had to leave for work at 1:45 he told me that he wished I had called the company back to tell them this so he wouldn't had to drive ALL THE WAY ACROSS TOWN! So if you do decide to use precision make sure you have the hole day to wait at home and wait a inflated quote, and the GM that will never call you back, by the way it's 10:30 pm on April 2, 2014 and I'm still waiting for this call!

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A Response from: Brian Tindall

So glad we were able to resolve this for you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very knowledgeable and solved the problem on our garage door and recommended other repairs to make the doors safer. Very happy with your company.

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A Response from: Brian Tindall

We appreciate our customers! Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very knowledgeable and solved the problem on our garage door and recommended other repairs to make the doors safer. Very happy with your company.

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A Response from: Brian Tindall

Thanks for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was courteous and efficient. Showed up on time and completed job on time. I would use your company next time.

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A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We contacted Precision and was able to get an appointment rather quickly. The bracket supporting the rear trackand spring had pulled out of the ceiling. Michael arrived on time and reviewed our situation. He had a challenge finding the stud to reattach the bracket but now it's mounted better than before. Good work Michael. We will absolutely recommend Precision to anyone in need of repair or new replacement.

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A Response from: Brian Tindall

Thank you for your kind words about Mike. We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The new garage door, springs, track, etc. were installed very promptly at a very reasonable price.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professionally installed and I was able to get same day service. I was impressed.

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A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry has done repairs for us over the past 10 years. He is honest, dependable, knowledgeable and seems to take pride in his work. He is a pleasure to work with!

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A Response from: Brian Tindall

Thank you for your continued business and confidence in Barry!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry has done repairs for us over the past 10 years. He is honest, dependable, knowledgeable and seems to take pride in his work. He is a pleasure to work with!

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A Response from: Brian Tindall

We appreciate your kind words about Barry!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, professional, and courteous service.

-

A Response from: Brian Tindall

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry serviced my three garage doors. He was quick, efficient and explained thoroughly what he had done and why. Very satisfied.

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A Response from: Brian Tindall

Our customers love Barry!

Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

So much unexpected costs with my garage door broken spring repair. The technician  is quite a saleman; from the beginning of the estimate of the job, additional cost after another, it was one spring that broke but ended up with two sping replacements done, then I needed a new motor trolley replacement as well, the total job cost me over$550. My garage door was repaired but I belive it's sure over priced:(

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A Response from: Brian Tindall

We appreciate your comments, and allowing us to speak with you to explain the reasoning behind needing the second spring.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your company delivered as promised. The technician was prompt, professional and took time to explain the problem. I am very pleased and would recommend your company without hesitation.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door would not open this morning. When I called Precision for help, Melissa scheduled an appointment for between 1 and 3 PM today. Alan arrived as scheduled and was able to replace the broken springs. He also reattached the door in a much more secure manner and worked with the motor settings so that the door now operates in a much smoother fashion. He was very helpful in demonstrating how to oil the hinges and rollers and made a recommendation for a future repair that will be needed. It is now 3:30 and the work is complete. We are very happy customers who will definitely call on Precision again in the future.

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A Response from: Brian Tindall

Thank you for your comments and your business. We will share your comments with Alan.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My wife reported that Barry did a great, very professional job on repairing our doors. Thanks.

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A Response from: Brian Tindall

Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Springs

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Washington DC Area (202) 684-7282
Bethesda | Silver Spring Area (301) 893-7659
Clinton Area (301) 485-6848
Gaithersburg | Germantown Area (301) 363-4052
Laurel Area (301) 358-0637
Edgewater Area (410) 260-0966
Waldorf | La Plata Area (301) 747-3185
Frederick Area (301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A

Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151

Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2

Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112