Read what people are saying
about Precision Garage Door
Precision Garage Door of Washington DC Maryland Suburbshas received 3271 reviews, averaging 4.87 Stars:
Olney, MD
Thank you for being a Precision Door customer!
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Chevy Chase, MD
Excellent Service - even helped me setup my wifes car homelink. Love the new quite action of the belt driven unit. Very satisfied!
- Andrew Seay
We appreciate your business. Thank you!
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Germantown, MD
I was very happy with every aspect of our dealing with " Precision " .Thank you .
- Atarod Modjtabai
We appreciate your business!
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Bowie, MD
I had been stood up by 2 other companies in the area. When I read the reviews from previous customers I felt confident that you all would at least show up. Barry was here just a few minutes passed the end of the window. He explained thoroughly what needed to be done. We rescheduled because he didn't have the parts with him.
- Judy Forrest
Glad we could help you. Thank you for choosing Precision!
Waldorf, MD
I give 5 stars. I worked with Allen. He was very knowledgeable and professional. Great work and done in a short period of time. Thanks Again!
- Elisha Bolton
Thank you for choosing Precision!
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Potomac, MD
Very impressed with the responsiveness and quick service by Precision Door. I had a technician over within three hours of my service call on a Saturday. Garry was extremely professional and did a great job. Thanks.
- Steven Meltzer
Customers love Garry! Thank you for your business!
Silver Spring, MD
I am a repeat customer that had door springs installed be PDS before. I called again because of the excellent service I received previously and it matched the service Garry provided today; very knowledgable. He came during my appointment window, called ahead of his arrival to let us know he was on his way, assessed the needed repair, performed the work in a safe manner, did the 25-Pount Safety Check, advised us of a deficiency, and demonstrated the operation of the repaired work. He advised us of the 1-Yr Warranty (Parts only) and have us some maintenance tips for our equipment. Great experience and we appreciated PDS being available when WE needed YOU! Kudos! Service Invoice:529104 2-250 x 35 Torsion springs 1-Center bearing
- Melvin Kearney
We love our repeat customers! Thank you for your business!
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Upper Marlboro, MD
My garage Tech, was very professional and knowledgeable. Great job!
- Cleveland Reed
Thank you for choosing Precision for your garage door needs!
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Hey Guys......Your technician, Gary was great. I am a very happy camper. He replaced both springs, lubed the wheels, and adjusted the garage door. Thanks for the prompt and professional service.
- Terry Stump
Thank you for your business!
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Olney, MD
Very pleased with our tech Garry who was polite and respectful. He even called ahead alerting me of his arrival. I was thrilled they could make a same day visit to repair the spring that had broken. Will definitely recommend Precision and use them again.
- Kim Dassing
We love to hear these kinds of comments. Lets us know we are doing what we say we do! Thank you!
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La Plata, MD
I had an issue with a door spring that was recently installed. Precision corrected it the very next day. I would recommend this company to anyone seeking outstanding and honest service. This is a FIVE STAR company!
- R. Maron
Thank you! We appreciate your business and your comments!
Excellent service; very professional; attentive to detail
- Thomas Scott
We appreciate your business!
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Technician was very knowledgeable. He quickly diagnosed the problem and made the necessary adjustments. Very pleased with this company!
- Robert Martin
Thank you for your business!
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Germantown, MD
Very professional and courteous technician. He explained clearly what he did to correct our problem. We are very pleased.
- Stephen Thornberry
Thank you for your business!
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Upper Marlboro, MD
Everything went well wand the Tech was A+. Johnny Anderson (5)
- Johnny Anderson
We appreciate your comments! Thank you!
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Silver Spring, MD
Gary did a fine job on the spring repair and the replacement of the rollers. My only complaint was that the 12-4 window slipped to 5:30. Would have been helpful to know he was running late, so I didn't have to hang around for 6.5hrs. An update from your office would be very helpful for your customers. So although Gary's work was great and he was very personable, I can only go with 4 stars.
- Don Anderson
We apologize for the lateness. We should have done a better job in communicating with you. We will try harder!
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Indian Head, MD
My technician was Alan. He was courteous, professional, competent, prompt efficient. He explained how the new equipment he installed is better than the original and what I needed to do to keep my door working properly. My door is working better than before it needed repair. I found your company via a Google search. The reviews written by your customers helped me choose you. Add me to the list of highly satisfied customers!
- Norman Moore
We certainly will! Thank you for choosing Precision for your garage door needs!
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Bowie, MD
I had a great experience with Barry and the service he provided. He quickly diagnosed the problem, explained what was wrong and fixed the problem in a relatively short period of time. Thanks again Barry for your excellent service!!
- Gina Twyman
We appreciate your business!
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I would give 5 stars if not so pricey. I replaced 2 springs, and an opener, the total is more than $1200. The service was excellent, the tech guy was very helpful. He completed the job within 2 hours.
- How-Ru Shyu
We appreciate your business!
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Bowie, MD
fast, friendly service. great clean up after and everything works perfect. Barry did a great job.
- Mark Ryan
We appreciate your business!
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Potomac, MD
Professional Service !
- Nigel Brazier
Thank you for your business!
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Edgewater, MD
Good morning, Just want to say Thank you!! Monday mornings come too soon, especially yesterday. The main spring for our SINGLE double garage door snapped. I having a 7:30 appointment, my husband is long gone of course and I panicked. The door is over 400 lbs, need I say more! Calling my husband for HELP!!! Within 20 mins, an appointment was confirmed by email along with a time line that was FANTASTIC 8 -12 on MONDAY the same day. Hard to believe that customers still do matter. Also, the email included Technician's name and photo. That was wonderful. The entire morning went the same way. I received a call about an hour later, surprise! Oh yes the man Berry C was for real. Said he would be there at a certain time and yes he was on the minute. He was very well groomed, introduced himself and said we could get everything taken care off. He walked me through what he was going to need to do to take care of my problem. He didn't think it was a problem, so I feeling pretty good at this point. He said all the right things. I could tell he was a truly qualified professional in his industry. He gave me a cost estimate and time line to finish before the work started. Everything was perfect. I failed to mention how organized and clean his truck was, good to see. Thank you again for the opportunity to share this with you and please know you have a VERY Special Man representing your Company.
- Terri Sponseller
We are glad we were able to help! Thank you for choosing Precision!
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Upper Marlboro, MD
Mike Collete , was outstanding with his workmanship and knowledge of garage doors , he was VERY professional. I will recommended Mike and your company to anyone who needs service on their garage door. Thank you for your fast service.
- Brenton Service
Our customers love Mike! Thanks for choosing Precision!
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Gaithersburg, MD
An appointment was scheduled when I called and at a very convenient time for me. I saw your add on line and I believed Precision had the expertise to fix my issue. Your technician arrived when promised and he was very pleasent and knowledgeable and he not only fixed the problem with my opener but he did a very thourough examination of all components of my garage door without pressuring me to buy anything. I give it 5 stars.
- Jim Potter
Thank you for choosing Precision!
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Waldorf, MD
outstanding service. We use company again when needed.
- Jonathan Munk
Thank you!
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Rockville, MD
The service technician was prepared and repaired the door explaining everything as he went along. I would prefer a more precise appointment with the exact time, not a window where I must stay home for half the day.
- Sharon Spanier
Thank you for your business. It is difficult to schedule exactly. We always call our customers enroute, and give a 4 hour window.
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Upper Marlboro, MD
I was very pleased with Barry and his exceptional repair of my garage door. He was on time and explained everything completely.
- Jennifer Floyd
Thank you for your comments about Barry.
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Upper Marlboro, MD
Kudos on the service you provide. Your technician Barry did an excellent job explaining what was wrong and the solution to the problems. I would recommend your company to all of my friends and tell them to ask for Barry by name.
- James Chapman
Thank you for choosing Precision for your garage door needs. We appreciate your comments.
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Brookeville, MD
I will never use this company again: Yesterday 9 March 2015 I had a service call for a garage door and opener that had been installed by Precision in April 2014. Originally they did a great job on the install so I felt good about calling them for the repair. I had to pay a service charge of $50 just for a technician to show up. He found that the idler pulley for my garage door opener was broken. Then he told me he "didn't have one on the truck". Really? A garage door company doesn't have a pulley?. However, he would replace my entire mount and pulley for an additional $75. I sensed a scam, so I said No and sent him packing. It turns out you can buy this pulley on-line for under $10, and my regular handyman swapped it in for me, and the door works again. Here's an alternate scenario: If Precision had charged $50 to cover the trip and the first half hour labor, and $20 for the pulley, I would have paid without complaining. It was the attempt to con me into paying for a bigger job that pissed me off. Enjoy that $50, because it is the last money you are getting from me, on any of my 4 garages.
- F. Verter
Our manager tried to talk with you about this, but was not able to help you to understand. The "fix" that you wanted will hurt the integrity of the door. We are glad that you got the door working, but do hope you do not have further problems.
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Rockville, MD
Service was prompt- the tech came early. Mike was very polite and finished quickly
- Kathy Pearlman
We appreciate your business.
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I'm extremely happy with the services, the tech was verry professional and knowledgeable, I will recommend precision door too everyone I know.
- Eddy Munoz