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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,091 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,091)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 3094 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 01/14/2014
Garage Door Opener Install
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Although it seemed a little pricy, the technician was polite, friendly, knowledgable and extremely professional. I highly recommend this company. I have not used any other company for my garage, but I have never had any complaints about this one. (other than the price!)

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A Response from: Brian Tindall

We appreciate your business! Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
1 2 3 4 5
Date: 01/13/2014
Garage Door Opener Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars -- Barry is terrific!

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A Response from: Brian Tindall

Yes, he is! Thank you for your business!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 01/13/2014
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found this company online and was able to get an appointment easily. I liked that the company gives you the picture of the technician who will come to the house for security reasons. He was knowledgeable and the repair was fast, although I felt it was a little expensive. I will use this company again.

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A Response from: Brian Tindall

We are constantly striving for perfection! Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 01/11/2014
Broken Garage Door Spring Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry arrived promptly for my scheduled appointment after a call to say that he was on the way. My repair issues were quickly and expertly addressed. Barry also took the time to check all my doors and perform some safety tweaks that made my doors optimally functional. I'm a very satisfied customer.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 01/10/2014
Garage Door Opener Install
Olney, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I learned about Precision from Angie's List. My repairman was Barry and I was very happy with the job he did. I was hoping to get him and I did. He is knowledgeable, respectable, honest, and did a great clean up job. I would definitely use him again.

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A Response from: Brian Tindall

Thank you for your kind words about Barry. We appreciate the opportunity to make you a Precision customer!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 01/04/2014
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was most polite and efficient when discussing the work to do and performed the work fast and effectively. My garage doors work effortlessly now for the first time in decades! Thanks so much.

-

A Response from: Brian Tindall

Thank you for your kind words and your business!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 01/04/2014
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very quick repair. Tech knew exactly what the problem was and fixed in a timely manner. Cost was more than I expected but the work was done very well.

-

A Response from: Brian Tindall

We appreciate your business and your comments. Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 01/02/2014
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan was great! The door was off its track, stuck open, it was pouring down rain, and it was questionable as to whether he'd be able to reposition the track and wrangle the big door by himself without it falling on him, but he got right to work. In no time he was done! All fixed and better than before. He was very knowledgeable, efficient, personable, and competent. Sometimes it can be daunting to use a company you don't know in an emergency, but thanks to Alan's professionalism, we now have a go-to garage door company. Thanks.

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A Response from: Brian Tindall

Thank you for your kind words about Alan. We try to make sure all of our customers are pleased with the service and professionalism. Thank you for mentioning the weather. Our guys are out there working hard in all kinds of weather.

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 12/30/2013
Garage Door Opener Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was excellent!! He explained everything and got the opener to work. Great employee!!

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A Response from: Brian Tindall

Thank you for your business and your comments. We appreciate our Precision customers!

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 12/28/2013
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Technician, was very professional, friendly and knowledgeable. He showed me the problem with my garage door, which needed new springs,and explained what he would do to repair it. He was done in no time.

-

A Response from: Brian Tindall

We appreciate your comments and your business. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 12/18/2013
Garage Door Opener Install
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service. Berry was very polite and knew what he was doing. He called to let me know he was on his way and arrived the time he said. He Installed a opener I bought with no problems. I will defiantly use them again.

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A Response from: Brian Tindall

Thank you for using Precision for your garage door needs. We love to hear from our customers!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 12/17/2013
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found Precision Door Service on Google. I was impressed by what I saw online. However I chose not to do business with them because of the unprofessional attitude the technician (Alan) displayed when he came out to inspect the garage door. I called Precision Door Service to request a tech to look at the door because of some minor damage to the door that was caused by the opener that wasn't installed correctly by the builders and over time it cause too much stress on the unsupported part of the door and consequently it was not closing all the way. When Alan came out to look at it he did not take the time to inspect it but instead he imediately tried to sell me a new door without any offering any other options. He said that he'd been doing this for quite a while and that the only option was to purchase a new door. I started asking questions about it because he didn't explain to my satisfaction his reasoning for recomending replacing the door and not trying to repair the door. As a result of that experience I chose another company to look at it and found out that all it required was to reinforce the the door so that the stress of the opener was placed on a more solid part of the door so that it could shut all the way. If this is the attitude of all of your technicians I think you should provide better training for your technicians so that in the future you won't lose business due to lack of training and professionalism.

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A Response from: Brian Tindall

In talking with our technician, there were a few items that we should have made a little more clear to you. Your door was not in good shape, and two sections needed to be replaced. Alan recommended a new door, and he contacted our door consultant to speak with you. You were given a special discounted price for a new door, of which you offered $475 less. We could not match that price, so you chose not to purchase. That is totally fine with us, but you contacted another company with provided you with a "temporary fix". We are not the lowest priced company, and recommend the necessary repairs/replacements for a safely working door, rather than just get our foot in the door to make a sale.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 12/12/2013
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech was very professional. He took the time to explain what was wrong and then gave several options. His work was fast, clean and above grade. I will recommend Precision to anyone with a garage.

-

A Response from: Brian Tindall

We appreciate your recommendations to your friends and family. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 12/12/2013
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I really was impressed with the same day service. I was given a window of time and before that time arrived I was telephoned to say that one of the techs called out due to the snow (12/10) but they still fit me in the schedule anyway, they just moved back the time. The tech Derrick was wonderful. He was very professional, knowlegeble and fast. I am just sorry that I did not use them to do the installation in the first place. I know for the future! Thank you for excellent service.

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A Response from: Brian Tindall

We try to go the extra mile for our customers. Thank you for your kind words, but especially for your business!

Derrick E Service Provided:
Garage Door Opener Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 12/10/2013
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was a maintenance visit-technician was polite, knowledgeable, quick. Explained everything very well.

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 12/09/2013
Garage Door Repair
Brandywine, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with Alan. He arrived on time and finished in a timely manner. He was very courteous as well as knowledgeable of the repairs my garage needed. He did not try to over charge me by repairing what did not need repairing. I highly recommend Alan! Sandra Spruell

-

A Response from: Brian Tindall

We appreciate your comments. Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 12/04/2013
Garage Door Repair
Olney, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Explained everything he was doing and why the door was not working properly.

-

A Response from: Brian Tindall

Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 11/30/2013
Broken Garage Door Spring Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was so pleased with the prompt courteous service I received with Barry. He explained everything that was needed and again when he finished. When I find a company that is courteous and efficient from initial call to point of service, I stick with them. thank you so much.

-

A Response from: Brian Tindall

Our customers love Barry! He is truly as asset to Precision! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 11/30/2013
Garage Door Opener Install
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Best customer service of any service company we deal with. Everyone should be this good. Fastest appointments too.

-

A Response from: Brian Tindall

Thank you for your kind words. We appreciate your confidence with Precision!

Service Provided:
Garage Door Opener Install
Product:
Springs
1 2 3 4 5
Date: 11/20/2013
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the replacement of the broken garage door track. He was very professional and curtise.

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 11/11/2013
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was totally satisfied with the work that was done by your technician. He was efficient and I think thorough in assessing my problem and fixing the problem. He arrived in the time frame specified and was very friendly. I would recommend your service to others.

-

A Response from: Brian Tindall

Thank you for your kind words!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 11/09/2013
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and excellent communication.

-

A Response from: Brian Tindall

Thank you! We try hard to please our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 11/05/2013
Garage Door Opener Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars

-

A Response from: Brian Tindall

Thank you!

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 10/28/2013
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Barry came out to give my garage doors a tune up that I had purchased on Angies List. Barry was professional and courteous. He called before arriving and was done in no time! I would definitely use this company for any garage door needs in the future.

-

A Response from: Brian Tindall

Our customers love Barry! Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 10/24/2013
Broken Garage Door Spring Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The coil spring snapped last night. When I got home from my meeting and couldn't get the garage door to open, I went to check it out. The spring was broken. I called Precision's phone number expecting to get a recording, and a live person answered. I told her my problem, and she scheduled it for the next afternoon, in the time-slot I wanted. The service tech came out, and replace both springs in less than an hour. I was up and running in less than 24 hours. Thank you for great service.

-

A Response from: Brian Tindall

We appreciate your kind words and your business. Thank you for choosing Precision for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 10/23/2013
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The entire experience was professional from the first call until the technician left. We were literally locked in the garage unable to get to work and Mike arrived to save the day. We had previously used Overhead Doors and when we called them they couldn't find any of our records and said that someone would get back to us by noon. When Mike was pulling out of the driveway, job completed, Overhead was just calling us back for the first time. Snooze you lose.

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A Response from: Brian Tindall

Thank you for your kind words about Mike. We pride ourselves in quick and professional work. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 10/19/2013
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found them on google

-

A Response from: Brian Tindall

Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 10/18/2013
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Found you on Google, first time appointment. Delighted: three new openers, and raised brackets to support electronic eyes. Barry C did work quickly and was a pleasure.

-

A Response from: Brian Tindall

Thank you for sharing your comments. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 10/11/2013
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We've called upon Precision three times now and each time we have had great service. This last time was for replacing the rubber seals at the bottom of two garage doors. Barry did a great job, was on time, and even called 30 minutes prior to his arrival. He not only replaced the seals, but also took the time to lubricate the chains and all moving parts of the two doors. We were very pleased with his service and will not hesitate to call on Precision (Barry) when the need arises again. Thank you, Precision!

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A Response from: Brian Tindall

Thank you for your confidence in Precision. We truly appreciate our repeat customers and referrals. Barry does a great job, and always gets great reviews from his customers. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 10/06/2013
Broken Garage Door Spring Repair
Clinton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome service. Tech showed up on time, was extremely efficient and very professional. Much thanks for coming on short notice.

-

A Response from: Brian Tindall

You're welcome! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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Washington DC Area (202) 684-7282
Bethesda | Silver Spring Area (301) 893-7659
Clinton Area (301) 485-6848
Gaithersburg | Germantown Area (301) 363-4052
Laurel Area (301) 358-0637
Edgewater Area (410) 260-0966
Waldorf | La Plata Area (301) 747-3185
Frederick Area (301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112