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OUR AVERAGE RATING 1 2 3 4 5 WITH 2,962 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (2,962)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 2962 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 10/15/2012
Garage Door Opener Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased!!! He came assessed the situation gave us answers and left for his next Job!! Very Polite - Business-like

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A Response from: Brian Tindall

Barry does a great job, and customers love him. Thank you for being a Precision customer"

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 10/02/2012
Garage Door Opener Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was patient and charming and explained that there's a battery in my keypad...and it needed changing and that was all. I was relieved and happy about that BUT -- when I called the lady I spoke with was lovely and asked me a lot of questions about my garage door, but at no time did she suggest that I check the battery. That was the only fault I could find with your company and the service

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A Response from: Brian Tindall

Thank you for your kind words about our technician. We are glad he was helpful. Those who answer the phones and schedule the service appointments are not technicians. They understand bout garage doors, but do not diagnose problems, because sometimes the keypad not working is an opener or spring problem. Thank you for your business.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 10/01/2012
Garage Door Repair
Brandywine, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician did an excellent job.

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A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 09/23/2012
Broken Garage Door Spring Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with the customer service and technician, two calls to let me know the status of the technician's arrival eventhough he was still going to arrive within the 2 hour window. There was much more wrong than maintenance and that was all corrected. Garage Door is working better than it has in many months.

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A Response from: Brian Tindall

We appreciate the time you took to write a review. Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/22/2012
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found Precision Garage Doors by searching Google. I new nothing about this company until today. And I am very, very impressed with what I saw today, with professional attitude, top grade of service I received. The crew (Barry was handling my call) was on time, proposed the most reasonable solution to my problem, worked fast, and did excellent job! I've never seen my garage door open/close so smoothly and quietly after the crew completed the repair! Thank you very much! I would highly recommend Precision Garage Doors to anybody.

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A Response from: Brian Tindall

We appreciate your business! Thank you for your kind words.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 09/16/2012
Garage Door Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

What a pleasure. A company that responds to your needs quickly and seamlessly The service technician came when he said he would .parts were needed and the works was completed the next day as promised. No fuss no muss. Thanks for the great job.

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A Response from: Brian Tindall

That's the way we try and treat all of our customers, and the way it should be! Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 09/14/2012
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The positive: This was Barry's third time at my home to repair a broken garage door spring. He is a very nice, polite, well-mannered man and always performs a thorough professional service. The negative: Your garage door springs seem to have an average life span of about 3 years. It would seem to me that they should be more durable and last longer. I can't imagine my next garage door spring repair bill since my warranty will expire in 2013. When they eventually break, I may forced to shop elsewhere for service because I suspect the rates for new springs with labor and service call will become unaffordable.

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A Response from: Brian Tindall

Thank you for your comments and allowing us to make things right by talking to us. We do use high quality springs, which last 30000 cycles. It appears there may have been a batch that was not quite right, and we are looking into this. We are glad you were able to bring this to light, so it can be corrected.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/28/2012
Broken Garage Door Spring Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Door works great. Thanks

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A Response from: Brian Tindall

Thank you for your business. We appreciate our Angieslist customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 08/27/2012
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Angies list coupon...Decided to service garage door to extend life of electric opener. All was completed as promised.

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A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 08/22/2012
Broken Garage Door Spring Repair
Damascus, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have been extremely please with the service Precision Garage Doors has provided us for the past several years. They are extremely responsive and have always quickly sent someone out - even the same day! We highly recommend them!

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A Response from: Brian Tindall

Thank you for your continued confidence with Precision Garage Doors! We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/10/2012
Broken Garage Door Spring Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Torsion Spring broke. Called precision from google. Setting up appointment was easy and same day. Dispatcher gave a 2 hour window (12-2) for arrival, called at 11:45 to advise it would be closer to back end of window and called again at 12:45 to say they would be here in 20 minutes, which they were. Technician, Barry, was professional and knowledgeable. Explained what he would do and what it would cost. Pricing seemed high at $220 for new spring + $45 for new center bearing + $49.95 for service call charge, but what do I know about gargae door repairs. Total repair job took 2 guys 1 hour. $335 including tax. Checked on manufacturers pricing after the fact and torsion spring is $40 item. My fault for not checking earlier. Looks like they did a good job, but you might want to check pricing at other providers.

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A Response from: Brian Tindall

Thank you for taking the time to write a review. We appreciate your comments about our customer service and technician . We strive to make sure customers are aware of scheduling delays as well as what repairs are needed. Our costs may appear higher than what you will find on the web, but there are factors that play into that: the price of steel has gone up 12 times recently. We use only high quality high cycle springs, unlike what you will find on the Internet. Our technicians are highly trained and certified, our trucks are fully stocked. You will certainly find cheaper prices, but you will be buying cheaper parts, that will ,most likely need to be replaced soon. When researching, please check the number of cycles. We have the highest cycle life. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/10/2012
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When our garage door suddenly wouldn't open it was a big deal for us. I'm recovering from knee replacement surgery and the front steps were to high for me to go up and down with out assistance. I called Precision, which was the company that we bought the doors from seven years ago. Alan arrived bright and early the next morning and replaced our broken springs in about a half hour. It was wonderful to once again get in and out of my home without assistance. Thank you Precision and Alan!!!

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A Response from: Brian Tindall

Thank you for your kind words about Alan and Precision Garage Doors! We appreciate your continued business and your confidence in our company. We wish you a speedy recovery!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/09/2012
Garage Door Opener Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technicians were friendly, courteous, and extremely professional. Barry explained what he found that required repair, why it needed repair, and the options available to me. I chose to repair the existing garage door opener. When he had removed the part that was causing the problem, he showed it to me and explained how the defect in the part was causing the symptoms I was seeing. I highly recommend Precision and would call them in the future without hesitation.

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A Response from: Brian Tindall

We appreciate your kind words about Barry and confidence in Precision! Your experience with Barry is not uncommon. We hear this kind of review from most of his customers! Thank you for your business!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 08/02/2012
Garage Door Repair
Accokeek, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician did an excellent job.

-

A Response from: Brian Tindall

Thank you for your kind words about Alan. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 07/30/2012
Garage Door Opener Install
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had the tune-up and new keypad special on Angie's list. Barry was very polite and helpful but had to return because he did not have the correct keypad. He promptly returned Monday morning @ 10 and installed the keypad. We will be calling next year to have a new garage door installed.

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A Response from: Brian Tindall

Thank you for your kind words about Barry and our company. We appreciate your business, and look forward to installing a new door for you next year!

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
1 2 3 4 5
Date: 07/29/2012
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Picked you from Angie' List. Alan showed up on time, was very professional, found the problem quickly and fixed the issue very quickly. Great technician, thank you!

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A Response from: Brian Tindall

Thank you for your quick review and kind words. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 07/23/2012
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was the most impressive repair visit I have ever experienced! From the initial phone call to set up the repair, to the email showing my tech

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A Response from: Brian Tindall

Thank you! We constantly evaluate our process and make minor changes so that customers will feel the same way you did. We appreciate the feedback, but most importantly, your business!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 07/21/2012
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technicians were on time, courteous, and explained our options thoroughly. Installation was completed in a timely manner, with a thorough clean up. Particularly impressive was the very clear explanation of using the new products. The technician was very diligent in ensuring that we would know how to use the new system.

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A Response from: Brian Tindall

Thank you for your review. Barry does an outstanding job explaining our products and work to his customers. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 07/21/2012
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician arrived on time. He clearly explained the options. He performed the repairs promptly and professionally. I was very satisfied with the service.

-

A Response from: Brian Tindall

Thank you for taking the time to write a review about your experience with Precision Garage Doors and with Alan. We appreciate your time and your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/18/2012
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was not only prompt but early. He was very personable and immediately pointed out our problem. It ended up being a relatively minor issue that was causing our problem. We will definitely call again when something comes up!

-

A Response from: Brian Tindall

Thank you for your business! We appreciate your kind words.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 07/17/2012
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision put in our garage door 11 years ago. They have been out 3 times since to do minor adjustments/repairs. They always come as soon as they can and are polite and efficient. Precision never tries to sell us a part or service we don't need. The technicians explain the problem, explain the options and then leave the plan up to the customer.

-

A Response from: Brian Tindall

Thank you for your continued trust and loyalty with Precision! We appreciate your business and your kind words.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 07/16/2012
Broken Garage Door Spring Repair
Beltsville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was courteous, professional and very efficient. Will use Precision again.

-

A Response from: Brian Tindall

We appreciate your business! Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 07/09/2012
Broken Garage Door Spring Repair
Riva, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The company sent a qualified tech., that was on time and did the garage door spring in a timley manor. I would recommend and would call again!

-

A Response from: Brian Tindall

Thank you for your kind words. Alan works hard to make sure his customers are pleased with the work he does!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/08/2012
Garage Door Opener Install
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan was very courteous, on time, professional and efficient in his work. I also appreciate your communication via email providing photo identification of all your technicians for facial recognition thus preventing would-be fraudsters.

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A Response from: Brian Tindall

We appreciate your kind words about Alan and Precision. We look forward to serving your friends and neighbors.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 07/05/2012
Garage Door Opener Install
Boyds, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The staff was helpful in scheduling the appointment quickly. The staff called to let me know the techician was ahead of scheduled and worked well with me to meet the new plan. I have had openers installed by other places and it took twice as long because the staff really did not know what they were doing. It is worth the extra money to go with an expert. I use this company for all my garage door needs and have been very satisfied every time.

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A Response from: Brian Tindall

Thank you very much for your kind words. We appreciate your business.

Derrick E Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technicians: Derrick E
1 2 3 4 5
Date: 06/16/2012
Garage Door Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door fell off the track yesterday and Barry had it good as new first thing this morning. Excellant, courteous and prompt service. A pleasure to work with.

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A Response from: Brian Tindall

Thank you for your review. Barr always does a great job for our customers. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 06/14/2012
Garage Door Opener Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I got your name from my neighbor and I would also recommend your company. The technician was on time and did a wonderful job explaining things. Barry was very professional and everything was done in a timely manner. I would use your services again.

-

A Response from: Brian Tindall

Thank you for your business. We appreciate your kind words.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 06/08/2012
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision Doors yesterday to replace a broken torsion spring. I was told by Harry that it would cost between $169 to $179 per spring, plus a $30 service charge. A technician arrived on the same day and performed a quick and proffesional replacement of both springs, however I was charged for this job $525 rather than max of $388 as I was quoted on the phone. I had not much choice because my wife's car was trapped inside the garage, and had to agree. The technician (Barry) told me that the phone quotes are low to get the work and he has to explain later to customers why the actual cost is much higher... I do not find this practice acceptable. Be careful when dealing with this company!

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A Response from: Brian Tindall

Thank you for your comments. We strive for 100% customer satisfaction, and do not offer lower prices on the phone to get the job. Our prices are set by me, and the technicians have the freedom to discuss with me if they need to be adjusted. This did not happen in your case, and a partial refund was mailed. I would appreciate an updated review since this matter has been resolved. Thank you.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 06/07/2012
Garage Door Opener Repair
Montgomery Village, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick, professional, and right on time. Thanks for an outstading job.

-

A Response from: Brian Tindall

We strive for 100% customer satisfaction, and appreciate your business.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 06/07/2012
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had some problems with our garage doors. Our technician was Barry C and he was very prompt and polite. He explained everything he was going to do as well as the cost estimate, which seemed a little high but we agreed to it. The repairs were completed in a timely manor.

-

A Response from: Brian Tindall

Thank you for your comments and your business!

Service Provided:
Garage Door Repair
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112