Garage Door Repair in Washington DC Maryland Suburbs - Page 96

Greg Mueller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garry was excellent, on time and very professional. The work appears very good. I was surprised to notice after he left that the springs installed were not the green coated springs that your website touts so highly but rather, they appear to be conventional uncoated steal springs, at $200 each.

John Beamon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found Precision online. Expectation were met work wise. On a scale of 5 to 1 it was a 4. The technician was quick, knownledgeable and professional and knew his job. The price for the work done was very high. It took him 30 minutes to get the job done and the cost was almost $100 per ten minutes. A charge of $225 was good, but putting the service call on top of it made it to high, therefore a 4.

Joann Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am giving Precision a 5 star rating, but I am giving the technician a 1 star. I have already spoke to the manager regarding my repair on Saturday, 8/15/15, with Darrell and don't want to go into complete detail again. But in short, additional customer service training is needed.

Abu Hatim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door was working prior to repair. Door need a broken spring replaced which they replaced but the opener stopped functioning after the repair. Was told the capictor was bad and then told have to replace complete garage opener. Totally dissatified and wpuld not use this service again. The chains were left hanging in garage.

Thomas Moody

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Not very Happy

Wendell Bunyan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed help in programming garage door opener. The guys were super helpful. Precision is on my call list for any garage service.

Mike Haxton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the service provided. Barry, our technician, demonstrated why the business is called Precision. He was professional, friendly, knowledgeable, and he worked over and above to ensure our door operated flawlessly. I highly recommend this company.

Dianne Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your delivery of service is very positively impressive. That is as it is delivered by the lady in the front office who answers the phone, by your email that shows a picture of the technician and thereby makes him easily recognizable when he comes to one's front door, and by the skill of the technician in diagnosing the problem and fixing it. The technician was appropriately congenial and knowledgeable. I will use you folk again without hesitation.

Geraldine Pilzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely pleased with the emergency repair of my garage door. The technicians were very knowledgeable and efficient. I was very impressed with the way they performed the repair.

Mike Mazza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door broke last night and quickly found Precision's number from a service call made years ago. I called after 9pm and was promptly helped and had a technician come out the next day. Garry was timely and very courteous. Unfortunately, I was not prepared for the bad news but they worked with me on the price to replace the springs, etc. He was done within an hour and showed me how to maintain it moving forward. I really like the customer service and prompt attention they always give us and will continue to use them in the future. I highly recommend Precision!

Rene Marbley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The two representatives from Precision Garage Door Darrell and Brian were both friendly, professional and timely. I love it! They came in and immediately made their assessment of the job that needed to be done which was to replace the torsion spring and center bearing and completed the job within 40 minutes of their arrival. In addition they check a over a safety listing to make sure that your system is properly balance and in good condition before they leave. Two thumbs up!!!

Clarice Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because they installed for me a new garage door back in March 2015 and I was very happy with the fine job that was done. However, I was having a problem with the door closing; it would stall - come part of the way down and then go back up. The technician, Brian, was supposed to be at my home between 8 AM and 12 PM. He did not arrive until after 1:30 PM. I had to call back twice to confirm that he was still coming. But once he got here, he immediately identified the problem and was able to fix it. He explained to me the cause of the problem. I appreciated that and was relieved. Hopefully, we won't have that problem again. I appreciate that I was able to get an appointment on the same day that I called. Thank you!

Jetaune Scales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was Darrell. He arrived within the specified time frame and quickly replaced the broken spring on my garage door. He was courteous and efficient. I would definitely recommend Precision garage door service.

Sam Go

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick did a phenomenal job with the garage repair. I would recommend his service to others.

Carl Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good Morning, I wanted to send a brief note of thanks for the assistant manager (derrick?) that came out to my house in an effort to recover my service. While this did occur a little over a month ago, I wanted to acknowledge my thanks to him. I had previously experienced a very displeasing and unacceptable visit from one of you technicians and informed the office I would not utilize your service for any of my garage door needs. Derrick? came out to my house to speak with me and review my concerns. He was pleasant and understanding of my concerns. He was efficient and very knowledgeable and what began as a repair ended up in an installation of a new opener well after office closing time to ensure my satisfaction. I couldn't have asked for more. Thank you very much. Carl Morgan

Jim Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremly pleased with my entire expeience. Hats off to everyone i delt with.

Carol Meinhardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision's service was excellent. The gentleman who came to our home was friendly and knowledgeable. He was quick and efficient. What can I say? A great experience.

Mary Ann Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Alan was friendly and very professional.

Walter Woodring

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Barry came to my home and more than impressed me. He analyzed my garage door system, told me what was right and wrong and told me the cost to fix the problems. He repaired my door in about 1 hour and I was floored by the quietness and smoothness of my old door. Barry had great customer service and I would highly recommend this company for all your garage door needs.

Mark Berninger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You did a great job. In fact, a year ago I used a different company in the area to address my problem and they just squirted some lubricant around and made a very temporary fix, something could have done myself and later did many times. You actually diagnosed the actual problem and replaced the right parts.

Diane Sembly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Service was 5 stars. The technician let me know what had to be done, completed the job in a timely manner and I was completely satisfied.

Elizabeth Belman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So grateful for Precision. They came out same day and repaired my garage door professionally and courteously. Garry did a great job! Thank you!

Lewin Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am totally dissatisfied with the service of your company and would not recommend your company to any family members, colleagues, associates or friends. Thank you

Carlton Tucker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If this guy isn't the exception but is the RULE representing "The Norm" pertains to the level of expertise and customer service- you truly have an phenomenal company

Larry Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Darrell was excellent; very professional and knowledgeable. My garage door has never been so quiet after he adjusted it.

Avi Bender

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service, excellent work, and I'm happy with the results.

Marla Stahl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Can I give 10 stars? :) I am not sure how I initially found you years ago, but I called last week when my garage door opener blew out after a lightning strike. Barry came out the very next day and installed a new unit. What a nice guy! He was efficient, explained everything -- just super. Unfortunately, there was a manufacturing defect in that unit, so when the door malfunctioned I called again--and once again, you sent someone right away. This time it was Brian--another super-nice guy, efficient guy! I told him that being nice must be a prerequisite to working at Precision! :) My unit was replaced and re-programmed and is working like a champ! I have been singing Precision's praises on my Facebook page, so you may get a few new customers. I cannot tell you how wonderful it is in this day and age to have a company that is so responsive, efficient, respectful, kind, and pleasant, and that stands by its work and products. It's rare nowadays. I've been a long-time customer and will be a customer for life! Keep up the great work!

Gloria Constant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time I have used Precision and I am extremely pleased with the prompt and excellent service. Alan T arrived on time, was very professional and satisfactorily fixed the problem. I love the fact that Precision does same day service. Will always recommend Precision... repeat business is the best business.

Rosemary Derosa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are disappointed with the handling of our broken remote especially after great service with instalation of auto door. I called twice about the inoperable remote, secretary promised return calls, I asked to have manager call back, time passed ..,

Kate Mcmanus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary came and diagnosed the problem straight away. He was very pleasant and knowledgeable. I immediately saw the problem as he described it. In about 30 minutes he had completed the repair and I was very satisfied. Give him a raise! I wish every tech was as nice ! 5 ++