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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,091 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,091)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 3094 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 09/03/2014
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great, timely, friendly service with a detailed explanation of what was being done and why. A+++!

-

A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/02/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was grossly overcharged for this service! If I had the time to compare services and prices I would have selected another company. The only reason I selected this company was because you could come the same day and I needed to go to work. Perhaps I can gain some opinions on Faceboook and Twitter.

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A Response from: Brian Tindall

As you can see on Angieslist, Home Advisor and this website, our customers love doing business with Precision. We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/26/2014
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

this is the second time I have used your company. Both times I was not present when the repair person came, but my wife was each time. The first time was a broken chain I think (2/11). The repair person sold a new motor. This time was a broken spring. In each case the cost was around $500. My preception is that I am being overcharged. I questioned both service calls and the repair stated that he made both repairs. At this point I will not used Precision again. I feel as if I have been overcharged. I think the reapirs would have been less expensive, but the sales were more profitable for the company.

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A Response from: Brian Tindall

We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. We are also licensed and insured, with highly trained technicians. There are cheaper companies that can do similar work, but not with the level of service or quality of parts.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 08/24/2014
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Our door broke around 7pm on Friday, we found Precision online, called and got an appointment for Saturday morning. The repairman arrived within the quoted time frame. He was friendly, very efficient, and had our door fixed within an hour. I was impressed with this company from start to finish. I would highly recommend Precision to anyone who has issues with their garage door. So glad I found this company.

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A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/19/2014
Broken Garage Door Spring Repair
Olney, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called on a Sunday just to get your hours and the phone was answered....took our information, found a convenient time slot, sent a confirmation email with techs name and photo...this part could not be better. Barry C. showed up, explained everything (problem, solutions, time to repair, etc.), provided options and costs for each option and saw my level of interest so allowed me to see how the repairs were completed. He mentioned it would take about 30 minutes to complete the job. I decided to finish trimming two shrubs, because there is no way that job could be finished in 30 minutes. Well, I came back and he was down, WOW. He explained exactly what he did, which was exactly what he thought he would need to do. Barry C. was very polite, knowledgeable and efficient. This part could not have been better. Overall, the experience was perfect. It costed more than I expected, but the warranty, technician skills and quality of the product; well worth money.

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A Response from: Brian Tindall

Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/18/2014
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a broken spring on our garage door. Precision Door was very prompt, professional, and easy to deal with throughout. The appointment was on time, the work was fast, and Barry was friendly and well organized.

-

A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/15/2014
Broken Garage Door Spring Repair
Edgewater, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a new garage door installed by another company in March 2014 by August 2014 the ceiling support began to fall. After 8 days of attempts to get them to do an emergency service call we gave up. I searched on line and found wonderful reviews about Precision. A call was made and in less than 24 hours we had an appointment, knew exactly which tech would be making the repair. The repair has been made and we couldn't be happier. We will be using Precision for all our garage door needs. Thanks Precision!!!

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A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
1 2 3 4 5
Date: 08/11/2014
Broken Garage Door Spring Repair
Brookeville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Given that my previous vendor failed to come twice, just showing up would have earned 4 stars:-). Mike was on time, had the parts on hand and installed it efficiently. I asked him to refer me to someone who can give me a quote for a replacement door. It was a pleasure doing business.

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A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/09/2014
Broken Garage Door Spring Repair
Clarksburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry the repair man was very friendly and explained on everything he did. He did a very good job and I am very happy with his job.

-

A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/02/2014
Garage Door Opener Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service; arrived right on time. Alan was very professional and helpful. Diagnosed the problem and repaired very quickly. I would recommend this company for garage door repair.

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A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 07/31/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Alan, he came in quickly and diagnosed my garage door. I

-

A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/30/2014
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with new garage door opener. Barry did a Fantastic job. He's great. Friendly, knowledgeable and Professional. About 6 months after install, heard some noise - - thought we might need a possible tune-up. Barry came by to check it out. For some reason we could not replicate the sounds. Barry was at my home for 5 minutes. He was not going to charge me but apparently the bosses wife insisted. Cost me $50 for nothing. Barry was great! But upper management has some customer service issues.

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A Response from: Brian Tindall

Thank you for your review and your kind words about Barry. The reason you were charged a service call was for Barry's time and the fuel it takes to come to your home. Had you called us prior to his arrival to say that you were not experiencing a problem, there would be no service charge. Barry's schedule is very full, and we have to pay him for his time and travel. Thank you for understanding. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 07/29/2014
Broken Garage Door Spring Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

2 years ago I had the garage door spring replaced by precision. Several days ago the spring broke. I called precision yesterday and a nice gentleman name Barry came out today. He explained to me the details of the work and what is covered in the warranty. He did a super job installing and getting the door properly balanced. I am very happy with the work that was done.

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A Response from: Brian Tindall

Thank you for your business and kind words about Barry.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 07/29/2014
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was great to work with. the Tech came on time, was extremely polite and professional. They were very good about walking me through the problem and the fix. They did and great job and I would use them again.

-

A Response from: Brian Tindall

We appreciate your business. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/23/2014
Garage Door Opener Install
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician, Mike, was prompt and very professional. He quickly programmed a new garage door opener and was on his way in a matter of minutes. He also provided some basic information about the use of the garage door opener. I highly appreciate Mike's service.

-

A Response from: Brian Tindall

Thank you for your review of Mike's work. We appreciate your business.

Service Provided:
Garage Door Opener Install
1 2 3 4 5
Date: 07/22/2014
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

WOW. It's so rare that you find a company that is SO PROFESSIONAL AND COMPETENT! You exceeded my expectations. I will recommend you to all my neighbors. Barry did an A+ job explaining what needed done, then proceeded to do pronto. I'm normally a DIY guy, but garage doors go beyond my capabilities. Glad I called you. You guys totally rock. Thank you for fixing my door.

-

A Response from: Brian Tindall

Thanks so much for your review! We try hard to please all of our customers and provide superb service. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 07/21/2014
Garage Door Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very efficient and courteous! working perfectly now!

-

A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 07/20/2014
Garage Door Opener Repair
Glenn Dale, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received good service from the customer service personnel and the technician was prompt and friendly and assessed the problem. However, he did not have the equipment needed to make the repair so he has to come back tomorrow -- and I had to pay the $50 fee for the service call.

-

A Response from: Brian Tindall

You will not be charged again for the service call. Thank you for choosing Precision.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 07/18/2014
Garage Door Opener Install
Huntingtown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Michael E explained the offerings and gave me prices of repair vs replace for my openers. Since my existing chain openers were 12 years old, I opted to replace both (even though only one was broken). Michael was very helpful in explaining operation and warranty, and I was very satisfied with the installation. I think the price is a bit higher than big box stores, but I was glad to get a quick turnaround.

-

A Response from: Brian Tindall

Thank you for your review. We appreciate you choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
1 2 3 4 5
Date: 07/18/2014
Garage Door Repair
Prince Frederick, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan provided excellent, concerned service. He was very knowledgeable, friendly, and fast. He even remembered servicing us previously. Good job and memory, Alan!! Keep up the great work and customer service.

-

A Response from: Brian Tindall

Thank you for the kind words about Alan. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/14/2014
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Barry was very professional, and explained everything that he was doing and did in detail. You guys have a very good tech working for your company.

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/11/2014
Garage Door Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Precision Doors. Barry was super professional, knowledgable, prompt and personable. And you have the best looking service vehicles I've seen in quite some time. I would definitely recommend Precision Doors to anyone. Will definitely call you again if I need any other work done. Thank you!

-

A Response from: Brian Tindall

Thank you for choosing Precision Doors! We appreciate your comments and your business!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 07/08/2014
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derrick arrived very promptly and performed a system check. He then discussed findings and made recommendations to insure that I had a thorough understanding of my door operation and potential future operational risk factors. He then addressed my requirements and kept me informed as to his findings and corrections. When the work was complete, He went over costs with me for which there were no surprises. This technician represents "customer delight" to the fullest. I will use your company in the future and make recommendations to my neighbors and friends.

-

A Response from: Brian Tindall

We appreciate you! Thank you for your comments about our wonderful manager.

Derrick E Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians: Derrick E
1 2 3 4 5
Date: 07/01/2014
Garage Door Opener Install
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As with a previous door opener installation, Barry'S PERFORMANCE WAS FLAWLESS, courteous and was helpful in explaining everything. He also syncted all remotes and controls in each car, which was helpful!!

-

A Response from: Brian Tindall

Thank you for your comments about Barry! We hear comments like this every day. We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
1 2 3 4 5
Date: 06/30/2014
Broken Garage Door Spring Repair
Derwood, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Replaced springs and rollers. 24/7 and fast service. Thank you

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/23/2014
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I hired Precision to fix one of my two garage doors. Barry was our technician and did a fantastic job. Not only was he punctual and friendly, he explained to us our options for service (which saved us some money), but he also went through a 101 on how to keep our doors properly lubricated and working properly. He finished the job very quickly, and was very polite. I would hire Precision again.

-

A Response from: Brian Tindall

Thank you for your kind words about Barry and Precision. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 06/19/2014
Garage Door Opener Repair
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very pleased with the service provided by Precision Garage doors. The service technician (Alan)arrived on schedule, accurately diagnosed the problem with the door motor, arranged for a replacement part, and fixed the problem when the part came in. All of my contacts with the company, from the receptionist to the technician were smooth and enjoyable.

-

A Response from: Brian Tindall

Thank you for your kind words about Alan and Precision Doors. We appreciate our customers!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 06/18/2014
Broken Garage Door Spring Repair
Port Tobacco, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician was very professional and courteous. He performed very well in spite of the heat wave! Unfortunately he had to make another trip with another part (a large 18' rod for top of garage door) which needed to be replaced along with the springs.

-

A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/17/2014
Garage Door Opener Repair
Edgewater, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was able to get a service appointment to repair my garage door without having to wait days. The technician was on time, knowledgeable,and polite. I will recommend Precision and use them again.

-

A Response from: Brian Tindall

Thank you for your recommendation and your business!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 06/15/2014
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was my first time using Precision and I was immensely impressed by the receptionist's willingness to accommodate our time constraints and by our technician's professionalism and pleasentness. I would not hesitate to call Precision again and recommend this company to neighbors and friends.

-

A Response from: Brian Tindall

Thank you for sharing your story with your friends and neighbors.

Service Provided:
Garage Door Repair
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Washington DC Area (202) 684-7282
Bethesda | Silver Spring Area (301) 893-7659
Clinton Area (301) 485-6848
Gaithersburg | Germantown Area (301) 363-4052
Laurel Area (301) 358-0637
Edgewater Area (410) 260-0966
Waldorf | La Plata Area (301) 747-3185
Frederick Area (301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112