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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,046 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,046)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 3047 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 07/20/2014
Garage Door Opener Repair
Glenn Dale, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received good service from the customer service personnel and the technician was prompt and friendly and assessed the problem. However, he did not have the equipment needed to make the repair so he has to come back tomorrow -- and I had to pay the $50 fee for the service call.

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A Response from: Brian Tindall

You will not be charged again for the service call. Thank you for choosing Precision.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 07/18/2014
Garage Door Opener Install
Huntingtown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Michael E explained the offerings and gave me prices of repair vs replace for my openers. Since my existing chain openers were 12 years old, I opted to replace both (even though only one was broken). Michael was very helpful in explaining operation and warranty, and I was very satisfied with the installation. I think the price is a bit higher than big box stores, but I was glad to get a quick turnaround.

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A Response from: Brian Tindall

Thank you for your review. We appreciate you choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
1 2 3 4 5
Date: 07/18/2014
Garage Door Repair
Prince Frederick, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan provided excellent, concerned service. He was very knowledgeable, friendly, and fast. He even remembered servicing us previously. Good job and memory, Alan!! Keep up the great work and customer service.

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A Response from: Brian Tindall

Thank you for the kind words about Alan. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 07/14/2014
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Barry was very professional, and explained everything that he was doing and did in detail. You guys have a very good tech working for your company.

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/11/2014
Garage Door Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Precision Doors. Barry was super professional, knowledgable, prompt and personable. And you have the best looking service vehicles I've seen in quite some time. I would definitely recommend Precision Doors to anyone. Will definitely call you again if I need any other work done. Thank you!

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A Response from: Brian Tindall

Thank you for choosing Precision Doors! We appreciate your comments and your business!

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5
Date: 07/08/2014
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derrick arrived very promptly and performed a system check. He then discussed findings and made recommendations to insure that I had a thorough understanding of my door operation and potential future operational risk factors. He then addressed my requirements and kept me informed as to his findings and corrections. When the work was complete, He went over costs with me for which there were no surprises. This technician represents "customer delight" to the fullest. I will use your company in the future and make recommendations to my neighbors and friends.

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A Response from: Brian Tindall

We appreciate you! Thank you for your comments about our wonderful manager.

Derrick E Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians: Derrick E
1 2 3 4 5
Date: 07/01/2014
Garage Door Opener Install
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As with a previous door opener installation, Barry'S PERFORMANCE WAS FLAWLESS, courteous and was helpful in explaining everything. He also syncted all remotes and controls in each car, which was helpful!!

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A Response from: Brian Tindall

Thank you for your comments about Barry! We hear comments like this every day. We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
1 2 3 4 5
Date: 06/30/2014
Broken Garage Door Spring Repair
Derwood, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Replaced springs and rollers. 24/7 and fast service. Thank you

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/23/2014
Broken Garage Door Spring Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I hired Precision to fix one of my two garage doors. Barry was our technician and did a fantastic job. Not only was he punctual and friendly, he explained to us our options for service (which saved us some money), but he also went through a 101 on how to keep our doors properly lubricated and working properly. He finished the job very quickly, and was very polite. I would hire Precision again.

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A Response from: Brian Tindall

Thank you for your kind words about Barry and Precision. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 06/19/2014
Garage Door Opener Repair
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very pleased with the service provided by Precision Garage doors. The service technician (Alan)arrived on schedule, accurately diagnosed the problem with the door motor, arranged for a replacement part, and fixed the problem when the part came in. All of my contacts with the company, from the receptionist to the technician were smooth and enjoyable.

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A Response from: Brian Tindall

Thank you for your kind words about Alan and Precision Doors. We appreciate our customers!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 06/18/2014
Broken Garage Door Spring Repair
Port Tobacco, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician was very professional and courteous. He performed very well in spite of the heat wave! Unfortunately he had to make another trip with another part (a large 18' rod for top of garage door) which needed to be replaced along with the springs.

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A Response from: Brian Tindall

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/17/2014
Garage Door Opener Repair
Edgewater, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was able to get a service appointment to repair my garage door without having to wait days. The technician was on time, knowledgeable,and polite. I will recommend Precision and use them again.

-

A Response from: Brian Tindall

Thank you for your recommendation and your business!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 06/15/2014
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was my first time using Precision and I was immensely impressed by the receptionist's willingness to accommodate our time constraints and by our technician's professionalism and pleasentness. I would not hesitate to call Precision again and recommend this company to neighbors and friends.

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A Response from: Brian Tindall

Thank you for sharing your story with your friends and neighbors.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/09/2014
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service person was excellent. He knew what was wrong and fix the problem quickly. I would use Precision again for service.

-

A Response from: Brian Tindall

Thank you for your business and your kind words.

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 06/08/2014
Garage Door Opener Install
Brandywine, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike E did an amazing job on the doors. Thanks for a great service.

-

A Response from: Brian Tindall

Thank you for your kinds words about Mike. We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 05/31/2014
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was our technician and was exceptional. I purchased a bid deal for new rollers or a keypad on angies list. He walked through everything he was going to do before he started any work. We discussed possible options and decided on the rollers since the door was squealing a lot. He replaced the rollers, oiled all hinges and moving parts, and even adjusted the motor chain since it was sagging a bit. I will most likely replace this door in the next few months as it does not have safety features that the newer doors have, but this was a great service and definitely quieted the door on opening and closing. And since Angie's List actually takes most of the money from the deal I purchased on there, and Precision does not, this is even more impressive with the quality and level of service provided. Thanks Barry.

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 05/30/2014
Broken Garage Door Spring Repair
Lanham, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would like to thank Precision Overhead Doors for your excellent service in getting our garage door back up and functioning. Two days ago one of our springs broke and the door would not open. I call Precision Tuesday night and was able to get an appointment for Thursday afternoon. Alan came out, assessed the problem and within 30 minutes installed new heavy duty springs, checked all cables, adjusted the motor and lubricated all hinges making sure the garage door was functioning at optimal capacity. Alan was great and really made me feel at ease with his knowledge and expertise. I would recommend him and his associates for any garage work. Thanks again Alan. Respectfully, David Manuel

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A Response from: Brian Tindall

That's what we love to hear! Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 05/28/2014
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I will definitely recommend your service to others. With all praise to Mr Alan Talley's honesty and professional conduct. I am extremely satisfied!

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A Response from: Brian Tindall

Thank you for your kind words about Alan. We appreciate your business.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 05/24/2014
Garage Door Opener Repair
Brookeville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service. Outstanding office staff and scheduling. Technician very knowledgeable and courteous. Explained the nature of the problem, and then fixed my garage door very quickly and did some tune-up work too, to make all three doors operate smoothly and quietly. Highly recommend.

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A Response from: Brian Tindall

We love to hear from our customers! Thank you!

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 05/21/2014
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'll add more applause to Barry who upgraded our old garage door opener. He did what he said he would, for the price he said it would cost and when he said he would be here. He was also very good at explaining why for every thing.

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A Response from: Brian Tindall

Thank you for your kind words about Barry. We appreciate our customers.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 05/21/2014
Garage Door Opener Repair
Temple Hills, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician did nothing to examine opener just gave a high estimate for replacing garage opener. This did not set well with themind of service we were looking for. We will turn to a respectable supplier.

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A Response from: Brian Tindall

thank you for allowing us to explain that the opener you had did not have parts made any longer. Hence the recommendation for a new opener.

Service Provided:
Garage Door Opener Repair
1 2 3 4 5
Date: 05/19/2014
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thankyou barry was great!

-

A Response from: Brian Tindall

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 05/12/2014
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

you service technician was on time very polite and fixed the problem quickly. we would recommend you to family and friends

-

A Response from: Brian Tindall

Thank you for your comments and your business!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 05/09/2014
Broken Garage Door Spring Repair
Bel Alton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. The repair was scheduled and done on the same day, really half day. Tech Alan was prompt and professional. Couldn't have asked for a better experience. He replaced the broken spring quickly and allowed me to decide whether I wanted to replace the other spring now or later although he recommended now. No pressure and very easy to talk to. I would recommend this company and Alan to friends.

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A Response from: Brian Tindall

Thank you for your kind words about Alan and our business. We appreciate our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/17/2014
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry called when he was on his way to my home this morning. He was very polite and professional. He explained the work that needed to be done to fix my garage door. He gave me several options with prices. He was very neat and professional. He even swept my garage! He went above and beyond my expectations. I would absolutely recommend your company and would give Barry your highest marks.

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A Response from: Brian Tindall

Thank you! We love to hear from our satisfied customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/12/2014
Garage Door Opener Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very polite, very friendly and helpful, He is very professional. I am very satisfied with his job.

-

A Response from: Brian Tindall

We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 04/12/2014
Garage Door Opener Install
Clinton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Yesterday, when I googled 'Garage Door Opener Repair, MD', Precision came up with excellent ratings. I called and was scheduled for next day (Saturday) service. THe receptionist was very congenial and professional. Upon receiving the email acknowledging the appointment, I visited the website and read about the technician. This is an excellent feature - getting to know and see who will be coming to your home. Alan arrived within the stated 2-hour timeframe; and immediately assessed the problem. We were given the choice of having a new motor installed today for $550, or waiting until Monday for a new $280 gear - because he didn't have the needed part on his truck. We neither wanted to wait 2 more days for our garage door to work, nor did either of us want to have to miss time at work to have the technician return on Monday. While the new PDS Precision 800 motor was quite pricey compared to the prices I'd seen online for a replacement Craftsman HP 2.0, the Precision is MUCH quieter. We are well pleased with the new garage door opener.

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A Response from: Brian Tindall

Thank you for taking the time to give us your review. We appreciate our customers.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5
Date: 04/05/2014
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From first contact, Precision was the right choice...the woman who took my original call was very helpful and guaranteed that my tech would be there between 3-5, and Mike E was even early for my appointment. Once Mike E arrived, he was great to deal with, as he inspected the entire works of my garage door, tightening anything that looked like it would later be a problem. Job was done right, and I would highly recommend Precision, and particularly, Mike E !!

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A Response from: Brian Tindall

Wow! Thanks for your kind words!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 04/02/2014
Broken Garage Door Spring Repair
Suitland, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Let's first start off with my scheduled time for my appointment, it was between 11am and 1pm on April 2, 2014 by 12:40 I had not received a call from the Tech or a representative of Precision Garage doors. I called Precision to ask if I was still on the schedule for my appointment I was told that the GM would give me a call back and he personally would come out to fix my garage door. I then received an email thanking me for my business and if my garage was serviced to my liking, but remember no one had not shown up yet.. At 1:25 Tech Alan T finally shows up to fix the door, I was quoted over the phone a price of $49.00 for the service fee and that the spring would be between $90.00 to $200.00 the tech quoted me $560 to fix the door!!!!! I informed the Tech that I had to leave for work at 1:45 he told me that he wished I had called the company back to tell them this so he wouldn't had to drive ALL THE WAY ACROSS TOWN! So if you do decide to use precision make sure you have the hole day to wait at home and wait a inflated quote, and the GM that will never call you back, by the way it's 10:30 pm on April 2, 2014 and I'm still waiting for this call!

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A Response from: Brian Tindall

So glad we were able to resolve this for you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 03/29/2014
Broken Garage Door Spring Repair
Suitland, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very knowledgeable and solved the problem on our garage door and recommended other repairs to make the doors safer. Very happy with your company.

-

A Response from: Brian Tindall

Thanks for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
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Employees

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Facebook Page
Angies list 2018
Elite Home Advisor Badge
Garage Door Designer
International Door Association
Military Discounts
Senior Citizen Discount
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112