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OUR AVERAGE RATING 1 2 3 4 5 WITH 3,049 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (3,049)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 3050 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 09/03/2015
Garage Door Opener Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Pleased with Immediate response and repair, completed in a timely manner.

-

A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 08/28/2015
Install Garage Doors
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 star rate. I found them on the Web. They were prompt, professional, and did an excellent job!

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A Response from: Harry

We appreciate your kind words, but most of all your business! Thank you!

Service Provided:
Install Garage Doors
Product:
Garage Doors
1 2 3 4 5
Date: 08/25/2015
Garage Door Repair
Montgomery Village, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found your service via Home Advisor. My call was answered on a Sunday evening and although next day service was available, the service was scheduled based on my availability. Brian was on time, very courteous and professional. He advised me of the price for the repairs before starting and he very efficiently did a terrific job on fixing my garage door. I will certainly recommend Precision to anyone needing service on a garage door!

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 08/24/2015
Garage Door Repair
Temple Hills, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wow...I am impressed with the customer service and care of this company. I received a call ahead that the technician was in route and he arrived within the timeframe given when I made the appointment. Upon arrival the Technician was Derrick who I knew in advance would be the one servicing our units. He diagnosed what the problem was and had to make a minor adjustment that solved the problem we were experiencing. This is a good company to deal with and I will certainly use them again if I have another problem in the future. Great job Precision in all facets of your business.

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Derrick E Service Provided:
Garage Door Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 08/23/2015
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garry was excellent, on time and very professional. The work appears very good. I was surprised to notice after he left that the springs installed were not the green coated springs that your website touts so highly but rather, they appear to be conventional uncoated steal springs, at $200 each.

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 08/20/2015
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found Precision online. Expectation were met work wise. On a scale of 5 to 1 it was a 4. The technician was quick, knownledgeable and professional and knew his job. The price for the work done was very high. It took him 30 minutes to get the job done and the cost was almost $100 per ten minutes. A charge of $225 was good, but putting the service call on top of it made it to high, therefore a 4.

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A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Derrick E Service Provided:
Garage Door Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 08/17/2015
Garage Door Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am giving Precision a 5 star rating, but I am giving the technician a 1 star. I have already spoke to the manager regarding my repair on Saturday, 8/15/15, with Darrell and don't want to go into complete detail again. But in short, additional customer service training is needed.

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A Response from: Harry

Thank you for your comments. We have addressed that issue. We appreciate you taking the time to discuss your concerns with our manager.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 08/16/2015
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door was working prior to repair. Door need a broken spring replaced which they replaced but the opener stopped functioning after the repair. Was told the capictor was bad and then told have to replace complete garage opener. Totally dissatified and wpuld not use this service again. The chains were left hanging in garage.

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A Response from: Harry

We are continuing to try to resolve this issue with you. Thank you for your comments.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 08/12/2015
Broken Garage Door Spring Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Not very Happy

-

A Response from: Harry

Please call us to discuss your concerns. You rated us 5 stars, but indicate you were not happy.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/10/2015
Garage Door Opener Install
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Needed help in programming garage door opener. The guys were super helpful. Precision is on my call list for any garage service.

-

A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Garage Door Opener Install
Product:
Opener
1 2 3 4 5
Date: 08/08/2015
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very pleased with the service provided. Barry, our technician, demonstrated why the business is called Precision. He was professional, friendly, knowledgeable, and he worked over and above to ensure our door operated flawlessly. I highly recommend this company.

-

A Response from: Harry

Thank you, Mike! We appreciate your comments and your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/05/2015
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your delivery of service is very positively impressive. That is as it is delivered by the lady in the front office who answers the phone, by your email that shows a picture of the technician and thereby makes him easily recognizable when he comes to one's front door, and by the skill of the technician in diagnosing the problem and fixing it. The technician was appropriately congenial and knowledgeable. I will use you folk again without hesitation.

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A Response from: Harry

We appreciate your kind words, but most of all, the opportunity to show you how Precision cares for their customers!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 08/05/2015
Broken Garage Door Spring Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was extremely pleased with the emergency repair of my garage door. The technicians were very knowledgeable and efficient. I was very impressed with the way they performed the repair.

-

A Response from: Harry

Thank you, Geraldine! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/05/2015
Broken Garage Door Spring Repair
Derwood, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door broke last night and quickly found Precision's number from a service call made years ago. I called after 9pm and was promptly helped and had a technician come out the next day. Garry was timely and very courteous. Unfortunately, I was not prepared for the bad news but they worked with me on the price to replace the springs, etc. He was done within an hour and showed me how to maintain it moving forward. I really like the customer service and prompt attention they always give us and will continue to use them in the future. I highly recommend Precision!

-

A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/24/2015
Broken Garage Door Spring Repair
Hyattsville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The two representatives from Precision Garage Door Darrell and Brian were both friendly, professional and timely. I love it! They came in and immediately made their assessment of the job that needed to be done which was to replace the torsion spring and center bearing and completed the job within 40 minutes of their arrival. In addition they check a over a safety listing to make sure that your system is properly balance and in good condition before they leave. Two thumbs up!!!

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A Response from: Harry

Thank you for being a Precision customer!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/13/2015
Garage Door Opener Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because they installed for me a new garage door back in March 2015 and I was very happy with the fine job that was done. However, I was having a problem with the door closing; it would stall - come part of the way down and then go back up. The technician, Brian, was supposed to be at my home between 8 AM and 12 PM. He did not arrive until after 1:30 PM. I had to call back twice to confirm that he was still coming. But once he got here, he immediately identified the problem and was able to fix it. He explained to me the cause of the problem. I appreciated that and was relieved. Hopefully, we won't have that problem again. I appreciate that I was able to get an appointment on the same day that I called. Thank you!

-

A Response from: Harry

Thank you for sharing your review. We love to hear from customers that can give us some good advice. We are always striving to do better. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 07/08/2015
Broken Garage Door Spring Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was Darrell. He arrived within the specified time frame and quickly replaced the broken spring on my garage door. He was courteous and efficient. I would definitely recommend Precision garage door service.

-

A Response from: Harry

We appreciate your business and your kind words.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/08/2015
Broken Garage Door Spring Repair
Boyds, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derrick did a phenomenal job with the garage repair. I would recommend his service to others.

-

A Response from: Harry

Our customers love Derrick! Thank you for your business!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 07/01/2015
Garage Door Opener Install
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good Morning, I wanted to send a brief note of thanks for the assistant manager (derrick?) that came out to my house in an effort to recover my service. While this did occur a little over a month ago, I wanted to acknowledge my thanks to him. I had previously experienced a very displeasing and unacceptable visit from one of you technicians and informed the office I would not utilize your service for any of my garage door needs. Derrick? came out to my house to speak with me and review my concerns. He was pleasant and understanding of my concerns. He was efficient and very knowledgeable and what began as a repair ended up in an installation of a new opener well after office closing time to ensure my satisfaction. I couldn't have asked for more. Thank you very much. Carl Morgan

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A Response from: Harry

Carl, Thank you for allowing us to remedy the problem. We appreciate your business!

Derrick E Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians: Derrick E
1 2 3 4 5
Date: 06/27/2015
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremly pleased with my entire expeience. Hats off to everyone i delt with.

-

A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 06/25/2015
Garage Door Opener Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision's service was excellent. The gentleman who came to our home was friendly and knowledgeable. He was quick and efficient. What can I say? A great experience.

-

A Response from: Harry

We appreciate your review! Thank you!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
1 2 3 4 5
Date: 06/19/2015
Garage Door Opener Repair
Hyattsville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician Alan was friendly and very professional.

-

A Response from: Harry

We appreciate your business and your comments about Alan!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 06/19/2015
Garage Door Repair
Lanham, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry came to my home and more than impressed me. He analyzed my garage door system, told me what was right and wrong and told me the cost to fix the problems. He repaired my door in about 1 hour and I was floored by the quietness and smoothness of my old door. Barry had great customer service and I would highly recommend this company for all your garage door needs.

-

A Response from: Harry

Our customers love Barry! Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 06/19/2015
Garage Door Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You did a great job. In fact, a year ago I used a different company in the area to address my problem and they just squirted some lubricant around and made a very temporary fix, something could have done myself and later did many times. You actually diagnosed the actual problem and replaced the right parts.

-

A Response from: Harry

Thank you for your business and your comments!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 06/18/2015
Broken Garage Door Spring Repair
Clinton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Service was 5 stars. The technician let me know what had to be done, completed the job in a timely manner and I was completely satisfied.

-

A Response from: Harry

Thank you for your business and your comments about Alan!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
1 2 3 4 5
Date: 06/18/2015
Broken Garage Door Spring Repair
Clarksburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

So grateful for Precision. They came out same day and repaired my garage door professionally and courteously. Garry did a great job! Thank you!

-

A Response from: Harry

Glad we could be of service!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 06/15/2015
Garage Door Repair
Fort Washington, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am totally dissatisfied with the service of your company and would not recommend your company to any family members, colleagues, associates or friends. Thank you

-

A Response from: Harry

We hope we were able to discuss your concerns and rectify the situation.

Service Provided:
Garage Door Repair
1 2 3 4 5
Date: 06/12/2015
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

If this guy isn't the exception but is the RULE representing "The Norm" pertains to the level of expertise and customer service- you truly have an phenomenal company

-

A Response from: Harry

We hope to receive these kinds of comments about all of our employees. They try very hard to make sure the customer is totally satisfied with the service they receive.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 06/10/2015
Garage Door Opener Repair
Clinton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Darrell was excellent; very professional and knowledgeable. My garage door has never been so quiet after he adjusted it.

-

A Response from: Harry

Thank you for your comments. We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 06/09/2015
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service, excellent work, and I'm happy with the results.

-

A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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Employees

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Garage Door Designer
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112