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OUR AVERAGE RATING 1 2 3 4 5 WITH 2,962 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (2,962)

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Read what people are saying
about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 2962 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 12/11/2014
Garage Door Repair
Clinton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The springs on my garage door snapped and broke, I immediately called Precision and they arrived at my home the same day and performed the necessary repairs. I was extremely pleased. In the future, Precision will be the company I use if I have any more garage-related issues.

-

A Response from: Brian Tindall

We appreciate your business and your kind words. Thank you!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 12/10/2014
Garage Door Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician Barry called to alert me of his arrival. He was on time. Took time to show me what he would do. And then performed the repairs well.

-

A Response from: Brian Tindall

Thank you for your business and your review.

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 12/10/2014
Garage Door Opener Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After one Repair person told me I needed a whole new opener, Al came and determined that I needed new electronic eyes, which he replaced. I thought the price was a little high, but my garage door now works.

-

A Response from: Brian Tindall

We appreciate your business. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 12/08/2014
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision sent a Tech out the same day of my initial call (Saturday). However they had to order a part. The tech temporary fixed the door so that it would operate over the weekend. First thing on Monday, they fixed the door as promised. $30 dollar off coupon on line, plus prompt service! No complaints!!

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 12/06/2014
Garage Door Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was given a service window of between 2pm-4pm. Technician, Alan, arrived close to 2pm and was polite and professional. He informed me of what needed to be done, provided an estimate and began his task. Shortly thereafter, he completed the job and asked me to check for satisfaction. I would recommend the services of Precision Door.

-

A Response from: Brian Tindall

Thank you for taking the time to review your service. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 12/05/2014
Garage Door Opener Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was charged $215 to re-hang my motor and make some adjustments. How do you justify that cost? I feel like I got duped.

-

A Response from: Brian Tindall

We will try to contact you to explain the costs and the justification for the pricing. We strive to have happy customers. Thank you for your business.

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 12/04/2014
Broken Garage Door Spring Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very happy with the technician. He has explained things properly and did fantastic job. He was her on time too. I have already recommended precision to my neighbor. She is looking to install new garage door opener.

-

A Response from: Brian Tindall

Thank you for your comments and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 12/02/2014
Broken Garage Door Spring Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Although the service was good it was VERY expensive, Over $500 for 2 new springs, rollers and cable on one door.... the parts cost about $150 max, the serviceman was only at my home one hour. I couldn't even get the $50 service charge credited. Merry Christmas

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A Response from: Brian Tindall

Thank you for allowing us to explain the costs to you, along with the work that was done. We will do a better job of explaining that at the time of service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 12/02/2014
Broken Garage Door Spring Repair
Clinton, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I appreciated being advised of Alan's 30+ years of service and his demeanor and professionalism. This bolstered my confidence and put me at ease with the assurance that the work would be done properly and in a timely fashion. I was not disappointed.

-

A Response from: Brian Tindall

Thank you for your kind words about Alan and Precision. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 12/01/2014
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome service. Called Sunday night and their technicians were out by 9:30 the next morning. Quick , efficient service. Highly recommend. Very reasonable . In the age of contractors being unreliable, this service was very appreciated !

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your business and your comments.

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 11/27/2014
Garage Door Repair
Boyds, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My Garage door was tuck and would not open or close. The Genie cusromer service rep gave me your name and location, which I googled and contacted you. Your person, Berry was very professional, quickly analysed the problem and told what the solution was

-

A Response from: Brian Tindall

Thank you for your review. We appreciate our customers!

Service Provided:
Garage Door Repair
Product:
Opener
1 2 3 4 5
Date: 11/22/2014
Garage Door Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We appreciate the work done by Precision Garage Doors for over many years. Thank you.

-

A Response from: Brian Tindall

We appreciate your continued business with Precision. Thank you for your trust and confidence.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 11/18/2014
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry and Gary came out the day prior to making the repair and gave a price of $300 to make the repair and service fee. While making the repair, Gary told me I would need to buy a part for $90. I was upset because they had quoted one price an then told me another. I am retired and single and went to the bank and took money out of my IRA account and had the check already made out. Barry was very professional and courteous and agreed to make the repair without the extra charge. Gary was rude and incompetent. So I have mixed review. I will stay with Precision and recommend to my neighbors and friends because of Bary and his willingness to make things right. But if Gary was the technician sent out, I would not purchase the service and would not recommend to friends, family and neighbors. Bary made the difference!

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A Response from: Brian Tindall

Thank you for your comments. We will certainly use them in our training. We look forward to serving you and your neighbors in the future.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 11/14/2014
Broken Garage Door Spring Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent! The most fast service! He did a good job.

-

A Response from: Brian Tindall

We appreciate your comments and your business. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 11/12/2014
Broken Garage Door Spring Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry did a very professional job that will last for a long time with a 5 year warranty. He explains himself very well, and cares about his work. He made the garage look as if he had never been there.

-

A Response from: Brian Tindall

Our customers love Barry! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 11/11/2014
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent Service. Came on time, gave proper solution for door's problem with reasonable cost/explaination. Finished job on time.

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 10/28/2014
Garage Door Opener Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent repair, on time and fast but very expensive!

-

A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Garage Door Opener Repair
Product:
Opener
1 2 3 4 5
Date: 10/28/2014
Garage Door Opener Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found this company on line and read the reviews. I contacted Precision explaining my problems. The technician came and did everything that I wanted repaired and was such a gentleman. His knowledge and politeness,surprised me considering all the kind of people we meet for maintenance and repairs.

-

A Response from: Brian Tindall

Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 10/27/2014
Garage Door Opener Repair
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry, your service tech arrived on time with a smile. We have been customers for years. Barry is a gentleman and a pro. He is definatly an important asset to your business in my book.

-

A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 10/26/2014
Broken Garage Door Spring Repair
White Plains, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I scheduled an appointment and they came when they wanted and I wasn't there. Precision needs to work on there Communication skills. I spoke with the owner and he also stated that he would give me a call back and he never did....Unfortunately, I will not be using them again.

-

A Response from: Brian Tindall

Thank you for giving us the opportunity to talk with you. Our technician called on the way, but your voicemail was full. He also came by your house when our manager called you to be told you wanted to be called at the other number. Our technician made two trips to your home. You will need to reschedule for a time you can be home. Thank you.

Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5
Date: 10/24/2014
Broken Garage Door Spring Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry came to fix my door and was great. He was patient in walking me through the options and costs of repairing vs. replacing our garage door. I would absolutely recommend Barry and Precision to friends for any garage door related needs.

-

A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 10/23/2014
Garage Door Repair
Brandywine, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was the best service we had and we have had many. Technician was honest and courteous, I highly recommend this company.

-

A Response from: Brian Tindall

Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.

Derrick E Service Provided:
Garage Door Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 10/20/2014
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good service and prompt response and show up. Giving out a technician's name in advance is very reliable and trustable way to do business.

-

A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Derrick E Service Provided:
Garage Door Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 10/14/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks Precision for honoring your warranty on my garage doors. My wife and I are very pleased with the responsive and professional service. The technician, Alan, was quick, precise and very efficient. We are happy with the service.

-

A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 10/12/2014
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased that my technician showed up within the timeframe provided to me. I found Precision by a online search, and the work performed on my garage door has it operating again, and it was completed in a timely manner. Thanks

-

A Response from: Brian Tindall

We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 10/11/2014
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Terrific, timely, and professional service from a team that goes the extra mile to make their customers happy. I would not call anyone else.

-

A Response from: Brian Tindall

We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 10/10/2014
Garage Door Opener Repair
Beltsville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service provided by Barry, JR and Cleveland was of the utmost in professionalism, knowledge and very courteous. My husband was ecstatic that he knew who would be arriving each day due to the photographs bding on the website. I contacted Precision on Monday and by noon on Wednesdays I had two new garage doors and new opener. I would highly recommended this company. THANK You so much!

-

A Response from: Brian Tindall

Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
1 2 3 4 5
Date: 10/08/2014
Garage Door Repair
Chesapeake Beach, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I originally called Precision garage door repair because my door would not open. I was added to the schedule with a window from 8:00-12:00. I asked if the tech would call me before they arrived. I was told he would, however he didn't. He arrived around 11:15 and completed the job around 11:45. He mentioned that the garage door opener was installed poorly by Home Depot. He explained the problem was broken springs and some wire ...and quoted $565. It ended up being $585. I am confident everything was marked up,however I needed my garage door fixed because I had an appointment scheduled so I paid it. Alan doesn't seem to be a people person. He seemed irritated when I asked him several questions. Clearly when I am paying almost $600 I am going to ask questions. He gave my husband the same negative attitude when he spoke with him on the phone. He would probably be more successful not working with people if he is not a people person. In addition, if someone is not familiar with the parts of the garage door vs. garage door opener that was installed over 10 yrs. ago by the builder....it would be helpful for the tech to be patient and respond accordingly. While that is his area of expertise,he would feel the same way if he was dealing with something that he was not familiar with. Overall, I would not use their service again because of the unprofessional demeanor of the technician. It may have been a bad day...he may have just been grumpy and needed a hug ....I'm not sure but when you are in a service oriented business...the customer is the person you are serving and how you handle them can make or break your reputation. Finally , he used a square type of device to charge my account. He wasn't sure if it went through and I did not have time to check my account before he left because of several layers of security through the system. He wrote down my account number. I checked my account immediately after he left and I had been charged. I called the main office to inform them. Minutes later someone called back and said the tech just called and that he had charged my card again. He said he would refund it and send me a receipt which I thought was very professional. I will wait to see if my account is credited the duplicate charge.

-

A Response from: Brian Tindall

Thank you for allowing me to discuss this problem with you. I have discussed this with my employee, and will use your comments in our training. Your card was refunded for the duplicate amount. We appreciate you bringing this to our attention, as we strive for excellent customer satisfaction.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 10/07/2014
Garage Door Opener Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Service. Timely and very thorough.

-

A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
1 2 3 4 5
Date: 10/05/2014
Garage Door Opener Repair
Hyattsville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician arrived on time. Made the repair needed. My only quibble would be the Technician saying that "I could have done this myself." I went to a professional so the work was done right. Price was reasonable. Would definitely use your company again.

-

A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112