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OUR AVERAGE RATING 1 2 3 4 5 WITH 2,962 REVIEWS
OUR AVERAGE RATING
1 2 3 4 5 (2,962)

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about Precision Garage Door

Precision Garage Door of Washington DC Maryland Suburbs
has received 2962 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 10/04/2014
Install Garage Doors
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job guys . I couldn't be happier. Thank you

-

A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Install Garage Doors
1 2 3 4 5
Date: 10/03/2014
Install Garage Doors
Gaithersburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service seems to be OK, however I am sitting here now at 10am waiting for a door installation, scheduled for 9, that does not appear on your schedule. What

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A Response from: Brian Tindall

We're glad we were able to complete this installation. Please know that we offer a window of time (8-12) in anticipation of traffic, etc.

Service Provided:
Install Garage Doors
Product:
Garage Doors
1 2 3 4 5
Date: 10/02/2014
Install Garage Doors
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Install Garage Doors
Product:
Springs
1 2 3 4 5
Date: 09/30/2014
Garage Door Repair
Silver Spring, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am so extremely pleased with the service performed by Derrick. The professionalism and technical abilities he demonstrated throughout the entire process (from scheduling to payment) were about the best of any company I have ever worked with. In an era when it seems everyone is out to keep the bottom line high without regard for developing a relationship with the customer and demonstrating commitment and pride for the work performed, working with Precision was like a breath of fresh air. Derrick spent a few moments assessing the issue and set to work repairing the problem. He also cleaned and fine tuned the track. To be honest, the doors have never run so quietly and smoothly as they do now. At the conclusion of doing the work, Derek mentioned a few things I could do to help maintain the doors and indicated the rollers may need to be replaced sometime in the next year or so. I elected to have him replace the rollers now, but did not feel any pressure to do so. It is hard to express just how very pleased I am with the service and the company! I will definitely use them again and would refer anyone to their company without any hesitation. Thank you.

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A Response from: Brian Tindall

Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 09/30/2014
Garage Door Repair
Accokeek, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan was prompt, he explained what was required to fix the problem. He was timely in completing the job, and was very professional and courteous.

-

A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 09/29/2014
Install Garage Doors
Chesapeake Beach, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alan showed up 2 hours late. I contacted the main office 30 minutes after their scheduled window, she said he had a flat and would be there in an hour. 30 minutes later, Alan called and said he'd be there in an hour. Alan got out of his van and was on my property for less than a minute and said that the springs and entire system as well as door were shot and it would be cheaper for me to replace everything ($800 per door). I told him I wasn't in the position to buy 2 new garage doors and needed to do the minimum to get me through a few months and set aside money for replacements. He said $500-$600 and walked towards his van. He also said he wasn't going to charge me the "service fee." He would do me a favor and call it in as a sales call. Alan never removed a tool from his truck and was clearly uninterested in doing work on a Friday afternoon. I had an alternate, local contractor complete the repairs today. $65 cable and $65 trip charge, spring was still in good shape. Contractor said the door was at the end of its life, but should last about a year. I will be using them for the replacement, not Precision. If I could give less than 1 star, I would. It was a complete waste of a 1/2 day off work to wait for these jokers.

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A Response from: Brian Tindall

We apologize for the technician being so late. As you can imagine, we cannot anticipate difficulties that arise. Unfortunately, the doors were in need of replacement. Repairing them would not have been the best option at this time. Thank you for understanding.

Service Provided:
Install Garage Doors
1 2 3 4 5
Date: 09/29/2014
Garage Door Repair
Germantown, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry was on time, courteous, thorough and efficient. He identified the problem quickly (bad pulleys), changed them out, inspected the door and suggested easy maintenance steps I can take to keep things running smoothly. My door is now the quietest its been in years!

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A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5
Date: 09/26/2014
Broken Garage Door Spring Repair
Boyds, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry is the BEST. He had been to my home multiple times over the years and always is prompt and explains what is going on and what my options are. He is competent and friendly making the repair process more comfortable.

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A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/25/2014
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had one spring and wheel off the track on one of my doors. I called Precision Garage Doors because I had used the company before and their information was right on the wall near the remote opener. I did not expect to spend nearly $500 to repair the one side. But the technician replaced the springs, coils, and wheels on both sides of the garage door. I went to Lowe

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A Response from: Brian Tindall

We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
1 2 3 4 5
Date: 09/25/2014
Garage Door Opener Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would recommend your company's services to others. When contacted to schedule an appointment, I was greeted with a friendly and courtesy assistant. I was given a time that fit my schedule. When Michael (Mike) C. the technician arrived, he was prompt and conducted his self in a professional manner. He services to repair my garage door opener went over and beyond the standard repair. He inspected the door opener,answered all questions, identified and made all repairs to the door opener in a polite and professional manner. I would recommend Precision and strongly recommend Mike.

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 09/25/2014
Broken Garage Door Spring Repair
Hughesville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Alan T was extremely professional and courteous. He fixed my garage door within 40 mins of his arrival! He also provided some good info for replacement of our garage door motor in the future. I'll be calling Precision again when the time comes. Thanks so much!

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A Response from: Brian Tindall

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/23/2014
Broken Garage Door Spring Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, great tech, great job, fair pricing - what else can I say? Call them if you need anything done to your garage door or opener. Simply the best!

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A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians: Derrick E
1 2 3 4 5
Date: 09/18/2014
Garage Door Repair
Rockville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful service. Barry was very friendly, efficient, and knowledgeable.

-

A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
1 2 3 4 5
Date: 09/16/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work!!! Speedy and Professional.

-

A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/16/2014
Broken Garage Door Spring Repair
Chevy Chase, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Once again Barry did a great job on the repair and rebuild of our door. He is super knowledgable, professional and personable. He is a great representative of Precison Doors and a pleasure to work with. I would definitely recommend Precision Garage Doors, and Barry in particular, to anyone needing garage door repair.

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A Response from: Brian Tindall

We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/15/2014
Install Garage Doors
Lanham, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door, Don was very friendly and professional did a great job. We love our new garage door.

-

A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Install Garage Doors
Product:
Garage Doors
1 2 3 4 5
Date: 09/06/2014
Garage Door Repair
Laurel, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was on time and courteous and knowledgeable. He took care of my problems in an expeditious manner.

-

A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 09/04/2014
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was done within about an hour. Which was good. The technician showed up with in the designated appointment time. He diagnosed the problem and promptly went to work. He made good suggestions and now the garage door works much smoother then it has in the past. No problems.

-

A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/03/2014
Broken Garage Door Spring Repair
Bowie, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great, timely, friendly service with a detailed explanation of what was being done and why. A+++!

-

A Response from: Brian Tindall

Thank you for being a Precision Door customer!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 09/02/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was grossly overcharged for this service! If I had the time to compare services and prices I would have selected another company. The only reason I selected this company was because you could come the same day and I needed to go to work. Perhaps I can gain some opinions on Faceboook and Twitter.

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A Response from: Brian Tindall

As you can see on Angieslist, Home Advisor and this website, our customers love doing business with Precision. We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/26/2014
Garage Door Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

this is the second time I have used your company. Both times I was not present when the repair person came, but my wife was each time. The first time was a broken chain I think (2/11). The repair person sold a new motor. This time was a broken spring. In each case the cost was around $500. My preception is that I am being overcharged. I questioned both service calls and the repair stated that he made both repairs. At this point I will not used Precision again. I feel as if I have been overcharged. I think the reapirs would have been less expensive, but the sales were more profitable for the company.

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A Response from: Brian Tindall

We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. We are also licensed and insured, with highly trained technicians. There are cheaper companies that can do similar work, but not with the level of service or quality of parts.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5
Date: 08/24/2014
Broken Garage Door Spring Repair
Waldorf, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Our door broke around 7pm on Friday, we found Precision online, called and got an appointment for Saturday morning. The repairman arrived within the quoted time frame. He was friendly, very efficient, and had our door fixed within an hour. I was impressed with this company from start to finish. I would highly recommend Precision to anyone who has issues with their garage door. So glad I found this company.

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A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/19/2014
Broken Garage Door Spring Repair
Olney, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called on a Sunday just to get your hours and the phone was answered....took our information, found a convenient time slot, sent a confirmation email with techs name and photo...this part could not be better. Barry C. showed up, explained everything (problem, solutions, time to repair, etc.), provided options and costs for each option and saw my level of interest so allowed me to see how the repairs were completed. He mentioned it would take about 30 minutes to complete the job. I decided to finish trimming two shrubs, because there is no way that job could be finished in 30 minutes. Well, I came back and he was down, WOW. He explained exactly what he did, which was exactly what he thought he would need to do. Barry C. was very polite, knowledgeable and efficient. This part could not have been better. Overall, the experience was perfect. It costed more than I expected, but the warranty, technician skills and quality of the product; well worth money.

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A Response from: Brian Tindall

Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/18/2014
Broken Garage Door Spring Repair
Potomac, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a broken spring on our garage door. Precision Door was very prompt, professional, and easy to deal with throughout. The appointment was on time, the work was fast, and Barry was friendly and well organized.

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A Response from: Brian Tindall

Glad to hear it! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/15/2014
Broken Garage Door Spring Repair
Edgewater, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a new garage door installed by another company in March 2014 by August 2014 the ceiling support began to fall. After 8 days of attempts to get them to do an emergency service call we gave up. I searched on line and found wonderful reviews about Precision. A call was made and in less than 24 hours we had an appointment, knew exactly which tech would be making the repair. The repair has been made and we couldn't be happier. We will be using Precision for all our garage door needs. Thanks Precision!!!

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A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
1 2 3 4 5
Date: 08/11/2014
Broken Garage Door Spring Repair
Brookeville, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Given that my previous vendor failed to come twice, just showing up would have earned 4 stars:-). Mike was on time, had the parts on hand and installed it efficiently. I asked him to refer me to someone who can give me a quote for a replacement door. It was a pleasure doing business.

-

A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/09/2014
Broken Garage Door Spring Repair
Clarksburg, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Barry the repair man was very friendly and explained on everything he did. He did a very good job and I am very happy with his job.

-

A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 08/02/2014
Garage Door Opener Repair
La Plata, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service; arrived right on time. Alan was very professional and helpful. Diagnosed the problem and repaired very quickly. I would recommend this company for garage door repair.

-

A Response from: Brian Tindall

We appreciate your kind words and your business.

Service Provided:
Garage Door Opener Repair
Product:
Springs
1 2 3 4 5
Date: 07/31/2014
Broken Garage Door Spring Repair
Upper Marlboro, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Alan, he came in quickly and diagnosed my garage door. I

-

A Response from: Brian Tindall

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5
Date: 07/30/2014
Garage Door Opener Repair
Bethesda, MD
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with new garage door opener. Barry did a Fantastic job. He's great. Friendly, knowledgeable and Professional. About 6 months after install, heard some noise - - thought we might need a possible tune-up. Barry came by to check it out. For some reason we could not replicate the sounds. Barry was at my home for 5 minutes. He was not going to charge me but apparently the bosses wife insisted. Cost me $50 for nothing. Barry was great! But upper management has some customer service issues.

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A Response from: Brian Tindall

Thank you for your review and your kind words about Barry. The reason you were charged a service call was for Barry's time and the fuel it takes to come to your home. Had you called us prior to his arrival to say that you were not experiencing a problem, there would be no service charge. Barry's schedule is very full, and we have to pay him for his time and travel. Thank you for understanding. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
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Washington DC Area

(202) 684-7282

(202) 684-7282
Bethesda | Silver Spring Area

(301) 893-7659

(301) 893-7659
Clinton Area

(301) 485-6848

(301) 485-6848
Gaithersburg | Germantown Area

(301) 363-4052

(301) 363-4052
Laurel Area

(301) 358-0637

(301) 358-0637
Edgewater Area

(410) 260-0966

(410) 260-0966
Waldorf | La Plata Area

(301) 747-3185

(301) 747-3185
Frederick Area

(301) 620-0488

(301) 620-0488
Precision Garage Door of Frederick
Office: (240) 549-5777
1090 W Patrick St
Unit 1A
Frederick, MD 21703
Precision Garage Door
Office: 301-610-3006
525 W Main St
Unit 151
Laurel, MD 20707
Precision Garage Door Service of Rockville
Office: 240-228-8030
15736 Crabbs Branch Way
Unit Business 2
Derwood, MD 208555

Licenses

MHIC#
138079
D.C. License
420220000112